US Post Office

The holiday season is stressful, but the staff are holding their smiles up. They had five tellers this morning keeping the line moving. I was in and out within 10 minutes, on a Saturday, 13 days before Christmas. I’m pretty darn happy with that!

Worst customer service ever. And yes, I know this is a government agency, but they make the DMV feel like a night at the Ritz compared to what you get here. Spend the extra time to drive somewhere else. You’ll be happy you did.

They DO NOT answer the phone making it VERY difficult to track down the packages that are claimed to be delivery attempted.
I see on the USPS website that delivery was attempted and notice left at my business. Someone was here 6am to 7pm that day and there is no slip anywhere.
This is a repeat problem for our business and I have notified the property manager of the multistory commercial office building of the issue.
Commitment to ones job or pride in ones work does not seem to be a priority here.

Hoestly worst than the DMV. They are more in a hurry to go home than to help people so they can ACTUALLY go home. Worst customer service ever. Inefficiencies SHINE here. If you have a whole day to pick up a package, come here. Enjoy the ludites and waste your time.

I sent my girlfriend to send a package and I needed a picture of the package so I can send tracking number. So the lady with dreadlocks got mad and said «I hate when people want to take pictures of packages» and tryed to get 5 more dollars from her! Classy I hope management reads this but if not its ok. I like my job she has it bad… very rude! If I want to take a pic of the package I should be able too! Have a nice day lady cause u need one.

This was one of the worst experiences in my life.
I haven’t been in there for about 18 months, and it is still difficult for me to talk about. These people are arrogant, rude, corrupt and willing and able to be hostile towards customers. They do not know the rules nor do they know the federal laws that they are supposed to operate under. Perhaps another day i will be able to detail my experience. But for now all I can say is avoid this place at all costs. They are a disappointment to humanity.

Horrible ! I’ve had to go in so many times and report wrongly delivered and lost mail. When ever I get the wrong mail I always take it to the right address which is one of my neighbors. Ive gotten birthday cards, and gifts that were my neighbors they are so happy and shocked when they find out it was delivered to me! And even worse my husbands residency ID and social security card which was labeled PRIORITY MAIL was sent to the wrong address, luckily my neighbor returned it to me. Before the IDs were sent to the wrong address I had already filed a complaint about getting the wrong mail from a different zip code and they said they’d fix it and send a notice to the carrier to pay attention to the address, but the worst happened and they still delivered the most important document to the wrong address, my neighbor. My address is clear as day on the side of the house, the supervisor for this location is a complete jerk… he seems like he doesn’t want to deal with any of it, when I was in line there was two other people there with similar complaints ! recently within this month a friend sent a baby shower gift to me which was never received by me, and unfortunately it got to the wrong neighbor who did not return it and decided to keep it. It was reported delivered, but I never received it. So, thanks to the carrier who handed over my baby shower gift to a thief, I’m just glad it wasn’t my husbands social like last time ! I reported this post office to the BBB, Im definitely filing another complaint to the higher overseers of this location.

I came here because the mail carrier that was «borrowed» from this location left a «we missed you» delivery notice at my house — mind you, I live in Mira Mesa which has its own post office.
So I get to this office and give them the notice slip. They say they don’t have my package and it’s at the MM office. I asked why they would leave this slip at my house!??
Alex the clerk then raised his voice and I kindly asked for the MM office phone number and he said he doesn’t have it. Lies. So then I talk to the manager and she’s all apologetic and surprised that carrier Hector O left this slip incorrectly. She said that «she will get mad at him» idk what that means but I got the customer service line and this POOR Unilocal review.
USPS swears dude. There’s other ways of sending mail nowadays.

This location in particular had less of a big line compared to the station in Mission Valley or PB.
The larger black woman was really sweet and nice. Fast, and efficient service.
Good job!

Fast service. There was a line but all the counter is occupied with a person, it made the waiting a breeze.

This post office is the worst I have experienced. There is nothing that can be said or done here which will change the situation. Go postal workers union… lol
This place can make a Democrat turn Red.

As previously mentioned countless times, they WILL NOT answer the phone (I’ve let it ring for 30 minutes now) making it VERY difficult to track down the packages that are claimed to be ‘delivered’. However, if delivered properly, it would be in a parcel box or left at my front door. Is it really that difficult to:
1) Read the shipping label,
2) Match the label to the mailbox, and
3) Place the package in the corresponding parcel box/​leave a key or leave at the front door?
The fact that a 7 year old is capable of performing the preceding 3 steps, but not the current Mission Valley USPS postman is intolerable. Five, yes FIVE packages in the past 2 months have been ‘delivered’ to my fiancée and I; however, we have no products to show for this «delivery». The USPS postman either sent it back to the shipper or left it at the Promenade across the street. Currently we’re on the hunt for a package that was ‘delivered’; it’s not at the Promenade and was not shipped back to the shipper. I really hope the government dissolves this entity to save us all from unwarranted stress.

Their phone is always busy
the mail is always mis– delivered from this post office –I keep getting my neighbors mail they get mine– I didn’t get a few bills and a letter I was expecting so it was misdelivered and whoever got them tossed them rather then to put it under my door. Condo– has 82 units too bad the mail people are in such a rush they make mistakes all the time. Poor management in this office as I have tried to reach out but cannot since they keep their phone off the hook

The service here is Ok. The supplies are a hit and miss. The people behind the desk aren’t as friendly as they could be some days. I will say it could be because there aren’t enough of them! There only ever seems to be 2 behind the desk.
What would save time is a machine that can give you stamps automatically and a scale so we can calculate our own packages. If USPS doesn’t want to provide that, then provide more workers at this site!

I do my mail business at this USPS all the time but when there are lines, they only have two people at the counter. It takes ten minutes per person.

I’m not sure how to explain how horrible this place is.
it’s like the DMV and the slowest server you have ever had met and had a baby.
and the baby was this place.
or this place was so bad, i had to get a Unilocal account to say how bad it is.
JUST today, i’ve called over 35 times in the past hour and it’s like they are trying NOT to pick up.

Service was fast but unfortunately with little attention to detail. I asked about my options to send two letters with the cheapest form of tracking. I ending up paying more for both letters than I remembering paying in the past and being charged for an additional return receipt on both when I only wanted it on 1. I guess when the service is slow, maybe that is because workers are paying more attention to the good service?!

The tracking for an expensive package indicated it arrived at and was being held by the Linda Vista post office instead of 92 104 (Northpark)… even though the shipper sent it to 92 104 (it’s the fucking zip I gave him, he wouldn’t have used any other). The tracking site also said a note had been left. No note had been left. So, I call the post office at 92 104. No answer. I go in person. They say, «Obviously it’s got to be at Linda Vista so go there. It’s not here.»
I go to Linda Vista: «It’s not here. You’re at the wrong post office, you should be at 92 104 because that’s where you live, duh.» I explained what had led me there, but nobody would look.
Two months later it returned to the shipper… it had been at the Linda Vista post office the whole time and was returned because «I never claimed it.»
Fuck these lazy pieces of shit. If they give you trouble, THROW IT BACK IN THEIR FACES. They have shitty attitudes they claim to have earned and haven’t, so make sure they do earn it. I would force them to handle my shit in an envelope made of mesh if I could.

Ah yes, the laziness strikes again! Was home all day yet got a ‘sorry we missed you’ slip in my mailbox (not on my door).
Idiots!

With almost all the airlines charging for checked luggage nowadays, i always try to travel with carryon luggage only. But since you cant bring gels or liquids, sometimes you are forced to check your luggage and pay the $ 25 fee ($ 50 roundtrip)… Or are you? I Found a way around the airlines $ 25 charge or at least a way to reduce the cost.
I now ship my liquids and gels a week ahead when visiting friends and relatives. Flat rate boxes are the way to go since its charged by the box not weight.
Small box — 8−5/8″ x 5−3/8″ x 1−5/8″ ships for $ 5.80
Medium box — 13−5/8″ x 11−7/8″ x 3−3/8″ or 11″ x 8−½″ x 5−½″ ships for $ 12.35
Large box — 23−11/16″ x 11−¾″ x 3″ or 12″ x 12″ x 5−½″ ships for $ 16.85
If you pay for it online and print out the shipping label yourself you can save a little more too.
Small $ 5.15
Medium $ 11.30
Large $ 15.30
On my last trip i wanted to bring my friends Phills BBQ sauce, but paying $ 25 to check a bag just to bring back few $ 5 items is ridiculous. Flat rate shipping is the way to go!
Notes: If bringing your items to ship at the post office, bring your own tape, they don’t have any for you to use, but they will sell you a small roll for about $ 3 — $ 3.50
Printing out the label at home is not only cheeper but when you go to the post office, you can just drop it off without waiting in line, much more efficient. You can also schedule them to pick it up from your doorstep too! Easy peezy!
You can have the empty flat rate boxes delivered to your door if you planned enough in advance or you can just go to the post office and grab a few yourself.
I like this location because it has a larger parking lot than all the other post offices that ive been to.