Just had an amazing experience looking at the Helia 44. I was worried that because my plan is to buy a boat in two or three years they wouldn’t want to show me boats. I had no need to be worried. Kurt went above and beyond answering my questions and letting me really get a feel for the boat. Kurt Thank You! I am so happy I finally was able to step foot on the boat I think I want and see how it feels with my 6 foot 6 stature walking through it.
Jon B.
Rating des Ortes: 5 San Diego, CA
I just returned from a 3-day course with West Coast Multihulls: The ASA104⁄114 combo class. I dealt with Mike Tolda for the signup details, and then Lance Botthof was my instructor for the weekend. I’ve taken a number of sailing courses over the past 10 years, and this was absolutely the best one yet. Everything was super easy to get set up thanks to Mike(and he was also a great guy to meet once I arrived for day one of my lessons), and Lance did a fantastic job as instructor all weekend long. Lance did not only cover everything we needed for the exams, but also imparted a ton of practical advice beyond what the course would technically require. He answered every question we had, and provided answers to questions we students did not think or know to ask. The boat we sailed on for all three days was the«Ocean Spirit», and it is the nicest charter boat I’ve ever been on, especially for a class. The instruments available on the boat were phenomenal, the boat was clean and extremely nice, and Lance did everything in his power to make sure that we had everything we needed to make us comfortable and happy for the whole weekend. I learned a ton, and had a great time. I would highly recommend West Coast Multihulls to anyone looking to learn to sail catamarans, and I look forward to sailing with them again and again!
Du M.
Rating des Ortes: 1 San Diego, CA
Kurt, Thanks for responding to my 8÷16÷2014 post on 10/29/2015, over a year later. You could have called me. You could have responded earlier. Those actions would feel like amazing service. From the beginning, I was told there were multiple people going on this boat, and had only one berth available. I paid for one, just me, and was told if you found a way to take two people in that one berth, then you’d take their money over mine, and i wouldn’t be able to go. I said that was fine. You didn’t find two people, and then looked into my request. I told Mike FROMTHEBEGINNING that if my request could not be honored, i could not go for medical reasons. I would not have reserved the berth if i knew that my request could not be honored. You are correct I did receive a full refund. But that wasn’t your idea. Mike maintained that wasn’t possible, so I followed up the credit card company, and the credit card company said since WCM had not delivered what they charged me for, WCM could not enforce its cancellation policy. I think you choose to refund me the money to save your own skin with your credit card processing bank, probably because they don’t take well to what they considered a fraudulent charge. «Great service» looks like WCM saying«hey, sorry we can’t accommodate you, here’s a full refund, and we’ll try again next time. I paid in good faith we’d work it out, and Mike didn’t honor that. So I talked to the credit card company, and they agreed with me. As to my actions forcing you to cancel a boat and a caption — if you would have found out whether my request could be honored BEFORE you took my money [BTW, that is also what great service looks like], booked the boat, found a captain, well, a great deal of this could have been avoided. I still wonder about a large cat not having even moderate battery capacity. But I think you didn’t bother, because you thought you’d find two folks to take my berth, and collect twice what you collected from me. But in the words of Mike, «hey, ok, have it your way.»
Joonee B.
Rating des Ortes: 5 Crenshaw, Los Angeles, CA
Amazing service and beautiful boat!!! We were treated like king and queens during our stay. Michael Toda was amazing and was full of great advice on what to do in San Diego! Captain Murphy was so accommodating during our sunset cruise and even took amazing photos of us!!! Will definitely be using their services again and cannot wait to come back!!! Showers and bathrooms off shore were clean and very comfortable!