Eye Care One Optometry

I walked in and there was three customers and three employees behind the counter. Apparently, and I’m only assuming this, there was an issue. Because it was the receptionist, the manager, and the doctor having a conversation among each other, when there are customers waiting. So, I waited, and waited, and finally took a seat and continued to wait.
Finally after almost 15 minutes of waiting, I was acknowledged and asked how they can help me. Well, I was there to talk to the manager or doctor about an even. I was told, that someone would get back to me the next day. I’m still waiting for someone to get back to me. Well, after waiting about a week. I called and left messages, and I still yet to get a call back.
Professionally, I think it was absolutely rude of them for not getting back to me, even if they had no interest. It’s only common courtesy to get back to someone who is trying to get a hold of you. Even if you are not interested.

The front desk receptionist has a horrible attitude. Seriously I’m sure another eye dr would b glad to take my money. I will definitely find another dr. Just because of her.

Finally getting around to writing my reviews, I try to wait a while and not write in the heat of the moment to be as fair as possible on my reviews. Normally I would have givien this place a 5 star rating, they were great, I had been going here for years to get both my contacs and glasses. Okay so here’s why in giving them a 2 star, I call them and speak to a women, I’m not certain her name but I wish I had gotten it, she seemed older, any who, I informed her that my last contact I opened was ripped and that I would like to schedule an appointment to get some more. She said the soonest available was a week out, I asked her if I could just come in that day and pick up a pair as I would much rather wear my contacts than glasses. She said NO! Just like that too, sheesh. I told her my situation and that I’ve been their pt. For a long time. She didn’t care, said by law that she can’t dispense any contacts to me because I hadn’t been seen there since last year. I understand they have restrictions; however to give me a sample pair since they couldn’t see me for over a week shouldn’t have been such a big deal, right? Especially since there was no break in service. Sheesh. Anyways the doctor seems very knowlegable and he will refer you to a specialist if he wants to have your eyes checked further as my mother goes there as well. I havnt been back since that phone call as it just left a bad taste in my mouth.

They are genuinely friendly and Dr. Paul is only interested in what is good for the patient. He is honest and doesn’t try to up sell. I have been a patient for 5 years.

I have been going here for many years. Dr. Paul is great! He’s very thorough and will only recommend what is necessary. I am giving it only 4 stars because through the years the staff, which are always very friendly, can sometimes be disorganized. But overall, I would highly recommend this place to anyone.

Excellent eyes doctor. Customer service is very friendly. Selection of eyewear is basic and kinda pricey. But I keep going back for the eye doctor and friendly staff.

I have been a patient since i was 17 years old and had to see someone else one year when my eye care insurance was changed. Big mistake. I would rather pay out of pocket because of the inadequate care of other optometrists. This center sets the professional bar way above the rest.

I’ve been going here for 14 years, and still come here even though I have since moved to Colorado! Dr. Paul is the best, I wouldn’t trust my eyes to anyone else.
Also, I sent my mom here after her other eye doctor couldn’t fix a problem for years that she had been having with seeing double. They took great care of her and after one visit and a new prescription, she is finally seeing well again!

I have been going here for the last 20 years. Judging from that, you can probably tell that this place must be good. Well, it is!
Even though I have moved further away from the office since when I originally started going, I still choose to be a patient here.
Dr. Paul is kind, knowledgeable, caring, and a very good optometrist. I would recommend checking this place out if you are in the need for an eye exam.