Justin Shuffer, DDS

We went here first about a year ago because both of my children have special needs. I was referred by a friend. We left very impressed. He let my kids run around and get settled. My daughter gets anxiety but she loved her exam because they have tv’s but also every time they were going to do something they explained it to her so she was mentally prepared. Fast forward to today, my son needed some major work. At our last appt Dr. Shuffer gave me all of my options with no pressure. Our appt was today and everything went great. I was nervous but they kept updating me. My son’s work looks great and most importantly my son isn’t tramatized by a bad dental experience. This is a dentist with a huge heart who is in it for his patients. We will continue to come here.

I visited Dr. Shuffer on ²⁄₂₅ for a simple tooth extraction. The visit was very lengthy but our service was completed. On the day of the visit I was told what I owed for the visit and paid in full on that day. I received my EOB from my dental insurance on ³⁄₁₀ only to show that I had overpaid. After numerous calls to the office and proof that the insurance mailed the check, the office still refuses to issue my refund. The office states they haven’t received a check that was mailed on ³⁄₁₀ from a California address but refuse to put a trace on that check for another 4 business days. The office is VERY eager to receive their payment but NOT so eager to issue a refund. Unless you like dealing with trying to get your money back I suggest you avoid this office.

I cannot say enough about this doctor, his staff, and the facilities. Today was our first visit, after coming from other subpar dentists who shall remain nameless, and we will now make Dr. Shuffer our permanent pediatric dentist. My daughter had fun with the thoughtful play areas, and the staff was so calm and patient with her. I had 2 friends recommend Dr. Shuffer’s office to us, and I will now pass on that info to anyone who will listen. We left with smiles from this dentist. Thank you Thank you!

Dr. Shuffer was amazing with my daughter! I decided to give his office a try after my last unpleasant visit with a different office. He was calm, patient, and very friendly. He took his time looking at my 4 yr. olds teeth and could see the love he has for he does! He is great with kids especially kids with special needs!

If I could give this places ZERO starts I most definitely would. The regional center provided me with his information because he treats children with special needs. Needless to say, I went there about a year ago with my child who is on the autism spectrum. She had been fighting an infection because of some issues she we having and with very limited speech we couldn’t figure out what was bothering her. Finally, we discovered it was a tooth that was infected. To make a long story short he is VERY ARROGANT, RUDE, CONDESCENDING and money hungry.
Is he there because he genuinely cares about your child’s oral health? Nope, not at all. He is there to make money and degrade you. As a mom who would want to be subjected to that? As a special needs mom who already gets unsolicited advice from outsiders and to be made to feel as though you failed your child is downright mean. Especially by someone who thinks highly of himself and doesn’t care about your child and only cares about the thousands of dollars you’ll be paying on top of what your great dental insurance is paying him. Because I’ve personally had this experience he is THEE WORST dentist I have ever come across. Many friends have asked me for referrals for their special needs child (ren) and I tell them to stay away at all costs.
Do yourself a favor and call Covina Surgery Center. (it’s a dental place) Staff is super friendly and is compassionate when it comes to your child and the best part is they are there to serve your child NOT get rich like this jerk.

I was told and it appears on the business card that children visits under 24 months were free. They have you watch a video on how to brush your child’s teeth. Then they ask you about juices and snacks you give your child. Then doctor shows you how to brush teeth, no new info here. Then somehow I missed them giving floride treatment even though I was holding the baby? I was not informed that I would be charged or if I consented to floride treatment or payment. Then they send you a bill. This place is unscrupulous, they use bait and switch to get you in. I knew I would be paying on the next visit after 2 years old but was never told during this visit that the free consultation would lead to being billed or that we were receiving billable services. Staff is rude when you question them. Basically got billed for getting a tooth brushing example. Don’t go here ! If you do get billing info before they screw you over.

Dr. Shuffer is a very knowledgeable and easy going dentist. I personally love how he interacts with the kids. Very accommodating for kids who are scared. What I am most impressed with was the work he did on my 4 year old’s teeth. She had a lot of decay in their teeth that required her to be put under anesthesia. Rather than remove several of her teeth which would have been unnecessary and not aesthetically pleasing, Dr. Shuffer put crowns where he could and reconstructed her front teeth with resin. The time and work he put in is what I am both impressed with as well as grateful. And it looks beautiful. You can’t even tell that the teeth aren’t completely real.
Aside from Dr. Shuffer the front staff and hygienists are nice too! Definitely would recommend him!

Dr. Shudder is the most patient, calming dentist. My 2 yr old doesn’t mind it at all! Always a pleasant visit!

My 7yr old is a fighter! My son has a really tough time when it comes to going to the dentist. Lots of crying and screaming involved. I was so worried this Dr would refer us to someone else like the previous two dentist my son saw before Dr Shuffer. Fortunately for us, that was not the case. Dr Shuffer has been increadibly patient and understanding when treating my son. We feel very happy and fortunate to have found Dr Shuffer. If you want the Best possible care for your child’s dental needs, this is definitely the place.
Very kid friendly!
Very highly recommended!

Dr Shuffer and his staff are uh-​maz-​ing!!! We had a bad experience with a supposed pediatric dentist prior to finding Dr Shuffer— so upon finding him, he was definitely a breath of fresh air! He is so good with my 3 year old son, you can see Dr Shuffer’s expertise shine through as he knows just how to handle kids and knows their limits and when to stop— I really appreciate that! My son loves going to Dr Shuffer’s office, he has a fantastic kid friendly, clean office filled with fun toys to occupy any kid! Love it!

When it comes to my little one, everything has to be like Goldilocks… IE: «juuuuust right». If a service is not a good fit for any reason, I hightail it the nearest Unilocal reviewed establishment.
Dr. Shuffer is legit. He tells it to you like it is, but doesn’t give you crazy pressure to follow thru with every treatment he recommends. OK– that came out differently than what I intended perhaps, but basically you feel like you are in control of your child’s dental health (if that makes better sense). My husband is incredibly cautious about subjecting our toddler to unnecessary trauma, chemicals, procedures and seriously dead set against any sort of anesthesia unless we are in a truly dire situation.
Without mentioning ANY of this, Dr. Shuffer communicated with me in a way that immediately put me at ease anticipating the convo I had to have with the hubby later about my daughter’s appointment.
Other perks: great office environment that my daughter actually looks forward to! Dr. S actually put her on a very effective daily cavity prevention «routine» that gave us great results (so I like that he is prevention minded). And lastly, as a child/​teen of the early 80’s, I appreciate the 80s tunes while in the wait room…

I have a very fearful 3 year old who had to see the dentist last summer after falling and hitting his front teeth. The first (pediatric) dentist we went to just told us he would cry and there was nothing we could do about it but push forward with the exam. It was awful.
On a friend’s suggestion, we went to Dr. Shuffer and though I was skeptical, at the appointment I was amazed. My son was afraid of the dentist’s chair so they did the whole exam with him laying down on an ottoman. The next time we went in, they did part of the exam with him in the chair until he got a little freaked out and then they did the rest of it with him sitting on a stuffed horse. Today he had to have x-​rays taken and the hygienist could not have been more patient with my son. He has to have a tooth pulled and I wouldn’t even consider going anywhere else, even though our insurance is going to change and we may have to pay out of pocket. Dr. Shuffer is that good.

Dr Shuffer and his staff are simply the best! They are professional and great with kids.

When the kids ask to go to the dentist (4&7 years old) you know you found a keeper! Fun staff great dentist

I am posting this for my mother.
My daughter is a 20yrs. old, she has Autism. Since she has transitioned to adulthood, we had to change her Dentist. Our former dentist had her as a patient since she was a little girl.
After struggling for several months looking for a Dentist who was sensitive to my daughter needs. Thank God we found Dr Shuffer!
He has been helping, supporting, and caring for my special daughter for a year now.
Today was one of those days… it was very hard one for my daugther… she was refusing coming inside the office, but with the help of his nurses, especially Sonia, Dr Shuffer’s patience and understanding the visit turned out successful!
He played with my daugther and had music singing «Let it go» from (Frozen) and her treatment it got done and she cooperated very well, God Bless his heart. Thank you for all YOUR help! We very happy with his Excellent work! We highly recommend him! Thank you Dr Shuffer.
SINCERELY
The Awad Family

Just brought my 3yr old for her first dental exam. Staff was very friendly and very good with kids. The office was very clean and kid appropriate. Once X-​rays were done dr came in and was very friendly and open to any questions. No hesitation returning in 6 months!

Is there any moré stars… WHERE CAN I GET THEM… My son is special needs and to find a good doctor that have patience its really hard WE feel blessed because WE finally found him. Dr. Shuffer is an amazing doctor he is caring very professional, he is very good with kids AMAZING WITH KIDS… He took out one of the tooth and usually I have to grab my son with at least three people but with doctor Shuffer it was not necessary I can not thank him enough because my son was not traumatized by the job he had done … Also you can sense a relax environment not like other places where you feel nervous NOT with him since he is really nice with kids even the staff are very friendly you can only see happy people there and even the kids when they walk out the door have a smile … I HIGHLY RECOMMEND DR. SHUFFER …Thank you !! (BROOKLYN L. & mom)

Amazing, pediatric dentist! He was recommended by another dentist and I absolutely would recommend him and his staff to others. My 8 year old daughter had her molar pulled last week and was so fearful. He was so patient with her and explained the entire procedure. He put her at ease as well as me! A true professional.

I waited forever to take my child to the dentist, as my son is Autistic and doesn’t tolerate the instruments and noise very well. When I came to Dr. Shuffer, not only was he AMAZING to my child, but kind and patient with us parents as well.
My son required cavity treatment, and it couldn’t be done while he was conscious, again, due to his sensitivities. We did the procedure under general anesthesia in a hospital setting, and again, Dr. Shuffer impressed us with his ability to calm our nerves while successfully treating our child with EXCELLENT care!
Would never think of taking my child ANYWHERE else!!!

This is our third visit here and I just have nothing but good things to say. I’m always a little nervous taking my kiddo to ANY doctor because she can be so uncooperative. It’s not uncommon for Dr.‘s and staff to become impatient with her and rush us along. This, of course, on exacerbates her anxiety and makes her even less cooperative.
This is never an issue with Dr. Shuffer and his staff. For instance, today, Chelsea was able to floss Emma’s teeth almost halfway. When Emma covered her mouth and said,“no way!” Chelsea showed no sign of disapproval. She kept calm and respected my opinion that Emma wasn’t going to cave.
Enter Dr. J! I swear, he’s a miracle worker! I don’t know how he gets Emma to open wide and stay so still for him! He’s got a gift. I’m always SO impressed with him.
I think it’s important to say that my kiddo has Down syndrome. The reason I think it’s important is because, people tend to talk to Emma like she’s a baby or like she’s dumb and won’t get what they are doing or saying so they just go through the motions and baby talk script. Not here. Everyone here treats us with respect. I never feel like we’re an inconvenience. It’s really just so comforting to have a place where Emma is just a kid. That means a lot to me. I wish all of Emma’s Dr.‘s and staff were this cool! Can’t wait for our next visit! Who says that about the dentist??