Sally’s Beauty Supply

Employees, when you are sick, out of respect for the health of customers and patrons, please stay home.
I just went in and the cashier coughed on everything and made 2 people walk out. She kept apologizing and I’m sure she’s a nice person– but she’s extremely sick.
I’m not talking about a little cough, I’m talking chunky, swamp thing cough. And you’re touching merchandise and spreading germs. A sneeze here or there is different than full on contagious.
I’m sorry to sound so disgruntled, but how many customers will be sick this weekend because you came to work?

I truly love this place whenever I need anything or if I’m walking around like I’m lost the employees always do there best to try and help me! I would not go anywhere else! Good job ladies!

My first time coming to this Sally’s & I loved it. I just moved in to the area & I was in need of hair dye. The two girls working were so sweet & helpful. I got my hair dye & my hair masque.

Worse experience ever! If it’s your first time don’t go here they will give you half of the information or the wrong information. They ASSUME every customer is knowledge of the products and they will not explain it to you because «it will take too much time» one of the reps told me.

Just left Sally’s and I was very happy with the customer service. Elizabeth helped me with choosing the hair dye that was best for me. And I’m definitely coming back. I loved Elizabeth customer service skills, she was nice, polite and very bubbly!

I always go here for my hair dye and every time it’s successful. Great product variety. Very great service, the ladies know exactly what they are talking about and won’t leave any questions unanswered. I love it!

Girls here are so friendly, eager to assist. Wish I could remember the name of the girl who always helps me. She is great! ((I’ll be back to add her name here)) knows her stuff, never leaves without making sure everything she explained was well understood. Don’t shop often but when I do I am always happy to know I’ll be taken care of. Thank you for the help!

Great staff and convenient location! One of my usual Sallys! :)
For my Manic Panic lovers: please note Sallys does not carry all colors in the store, but you can order almost any Manic Panic color you desire on the website. They also usually have limited inventory and if they are out of the color you want they will more than happily let you know when they will have it in stock again.
The girls that work here are super friendly and knowledgeable of their products. There was one rude employee but I don’t think she works there anymore and if I did ever see her I wouldn’t bother asking for her help.

I am always back here. The staff are great and very helpful. They are super patient and very knowledgeable. Every color they had recommended has always come out great. Today I went in and had a girl help me select a color. I was so indecisive but she was so sweet. This store deserves 5 stars even though it’s a bit of a drive. .but it’s worth it if I can get amazing service ^_^

The staff here are always helpful and attentive. I take beauty advice from them for coloring my hair, and it always turns out great. The prices here are also pretty good when you’re a Beauty Club member. Two thumbs up.

Small Location with lots of hair accessories, makeup, hair extensions, nail polish & much more! Anything that makes a girl happy & pretty!
I love shopping here. you always find good deals. Join their membership program and save a couple dollars, if you shop here often.
The employees don’t follow you around the store, they let you shop in peace! The best part of this location. they always seem to have a clearance shelf, Pretty Rad!
The best nail polish out there is: FingerPaints Gel Polish
Parking sucks! You may never find a parking spot right in front of the store.

Not all Sally’s are created equal… this one will do just fine for me! I really like this location and the selections. They are two more closer to my house but this one has the best service and supply

I really like this location. There’s nothing that sucks more than going into a Sally’s and staring blankly at the isles not knowing what to buy. I come here a lot since it’s the closest to my house, and this past time was to get hair dye for my mom. Mayra approached us in the isle and she was super sweet and patient with my mom. I really appreciated the fact that she heard my mom out before she recommended something. She was totally listening to her and helping her make a decision on what to buy. After a few years of having an expired Sally’s card, my mom decided to renew because of Mayra’s help and sweet attitude. She received great customer service and a nice little discount. Yeay for Sally’s in Northridge!

I went to this store for the first time wednesday night, about twenty minutes before they closed. The woman there was amazing. She answered everyone’s questions, and was patient but firm with two men who were being rather obnoxious and didn’t know what they were doing. She had super advice and told me which products were good and which were «throwing money down the drain». Plus, she didn’t kick us out right when they closed. Awesome.
Friday, however, I went to grab a couple more things post-​dye, and the lovely lady wasnt there. Instead, I stood around looking confused while a blondish employee kept speedwalking back and forth in front of me. Finally, the fifth time she asked if I needed anything as she walked away from me. Hmph. Guess not.
Basically, Sallys is fine if the right employees are there. If not, your probably screwed.

I wish I could give 5 stars for the store and the assortment of products they carry and 3 stars for the personnel working. I love the products Sally’s carries. Lots of good stuff, I think they have a nice selection of nail products that you wouldn’t find in most stores and they have everything you can think of for hair. I go here because I need a sulfate free shampoo and you can find plenty of sulfate free shampoo and conditioners to choose from at Sally’s. As for the personnel working here, I don’t know what to say, no one has ever been rude to me, but when I have a question I have to go searching for help. Also I sometimes can’t tell who the employees are because their «hanging out» with each other in the store. It’s a little weird.

It’s really a hit or miss. sometimes they have outstanding service, and other times it’s horrible and I’m waiting for 10 minutes waiting to be helped.

Sometimes I just can’t find what I need at target and I can trust Sally beauty’s supply to have it! They are super nice and helpful. If you’re looking for going the extra mile for your hair stop by here :)

I went today to this store for the first time after calling most of the other beauty supply stores in the valley. I was looking for the Folicure line of shampoo and conditioners and no one carries them. I’ve only been able to find them online but highly over priced. Anyhow, after the fourth person told me to call Sally’s, I figured that I should. I’m happy that I did. Not only did they carried what I was specifically looking for, but they also had other products by Folicure.
I first encounter an older lady who didn’t have an attitude but wasn’t too friendly either. She acknowledged me and came over and asked me if I need help. I told her what I was looking for and she showed me where it was and left. Nothing else said. She was gone just as fast as she approached me. Not a big deal since I knew what I wanted and I tried to not judge others since no one is perfect. But I doubt that I would had felt comfortable approaching her again to ask her questions about other products or advice.
Afterwards I ran into a young girl, pretty good looking by the way, and she was extremely helpful. I told her about my hair problems (thin hair with breakage and lots of frizz) and she gave me a lot of advice. Specially on what products to avoid. She seemed very knowledgeable and didn’t looked like she was bothered by all my questions. Which were several. She even helped me get a discount when I check out. I wish I had gotten her name but I forgot to ask for it.
@ Lisa S. for complaining about the girl with a «very tight and low cut t-​shirt.» Get a life lady! It’s beauty supply, not a school or church.

Being a licensed cosmetologist, I don’t like to use «any ‘olé thing» on my precious clients hair, nor do I like to pay continuous loads of dough due to the quantity of products I use and size of clientele.
Here’s where Sally’s enters… a.k.a. The Bargain Beauty Bordello :)
Easy on-​line ordering and nice prices for cosmetologists, though their shipping can be slow at times… And if they don’t have something in stock, they’ll just remove it from your order then reimburse that amount without notifying you! *tsk tsk*
However, they have reasonably priced products that do a beautiful job at providing what I need, whether it be for: salon supplies, shampoo, conditioner, relaxer, mousse, oils, gels, etc… Impressively so, Sally’s also caters to all hair textures, carries comparable & generic products similar to the brands I’d like to try but feel are too expensive.
I do have to say though, their line of hair extensions suck with a capital UCK and the makeup lines they carry are so-​so, with no lace wig supplies and very little weave supplies to be found either (hence the 4 ****‘s). But everything else gets two professional thumbs up!
All in All, Sally Beauty Supply continuously gets better with time and will definitely remain as a stable, for my day to day products & supplies!

Came here this afternoon whilst lunch as needed to get a texture spray (The Sally’s generic brand).
My friend Kat A. uses it all the time and highly recommended it t o me for when I fancy having my hair all wavy…
Came in and asked the lady where it was as we had little time to spare. She didn’t seem too keen to help out. OK, whatever. We found the correct rack… But ohh My so many bottles and product… «Oh I know, I will ask the lady who just „helped“ us…»…
«Ask use me»… «Ma’am??’… «Uhhmmm»… she replied to «CAN YOU please point out the generic texture…»
Jeez, thanks for. helping mate…
Anyways, slow at the till so the SAME lady came to help out… She was still very blunt, but she must have realized that she acted like a complete ARSE because she blurred out lots of «Have a good day». «Happy Thanksgiving…»…
Now. I wanted to give her 2 stars… BUT
This spray has been discontinued and she did find 2 bottles left and she brought the 2 with her… So the lady has common sense and perhaps dealt with her at a stressful day (preparing for Black Friday?)
The other reason why this is a 3 star review is because I REALLY wish that Sally would stock some high-​named products so that I will be able to purchase all my products at one place…
Still, don’t be intimidated with the 3 stars, pop in ‘cuz this place is swamped with bargains of useless things. God knows how much us ladies love those, Right? ;)