Jim’s Western Wear

great place, huge selection, impeccable customer service. 5 star experience! thanks again!

The staff here is amazing: friendly, courteous, helpful, and welcoming. The inventory is massive, allowing for many choices. Best western wear store I’ve ever been to! We will be back for sure!

I cannot say how much I LOVE this place! Been going since I was a kid and now that I have a son its my go-​to for him from boots, to hats to belts you name it! My husband and I are addicted to this place, we can never leave without something. AMAZING customer service!!! They will always take care of you and they take care of their loyal customers always. Owner and staff are so knowledgeable in their merchandise and so helpful. Truly a gem in San Fernando!

I had a wonderful experience shopping here for the first time a couple of days ago. It’s a one stop shop for western wear and the customer service is superb. Gentleman who rang us up was knowledgeable and genuinely kind. They have a huge selection of hats ~ its a great place for film and TV wardrobe stylists.

My partner and I came down to check out the store while visiting the area. We went in just before they were closing the gates to the store front. The owner Jim said we could go in while they finish closing up the store. Gary bought a new cowboy hat and the staff were totally awesome, friendly with great personalities!!! Went back in today to look more at this fantastic store. Highly recommend this place for your cowboy/​cowgirl attire!!!

I really enjoyed buying from Jim’s. The staff was very helpful, without being overbearing. I had a lastminute invitation to go riding and had no gear with me. I went in having less than thirty minutes to find what I needed. Finding boots and wranglers was almost too easy! I left wishing only that I’d had more time to look around. It’s a very cool store and I could have easily gotten lost inside for more than an hour. Maybe next time! (There will definitely be a next time)

We went to Jim’s because my uncle visiting from Africa wanted a cowboy hat and a pair of jeans from America to take back home with him. He bought a really nice chocolate brown hat and got his Wranglers. It’s a beautiful hat and he looks great in it! The selection at Jim’s was great. I’ve been before to get myself a really nice embroidered cowboy shirt (even though I’m a cowgirl!) for my western parties years ago and it’s still as nice as the day I bought it. I love this place. More reasonably priced than the local competition. Thank you Marco for making my family feel right at home so far from home!

Jim’s Western Wear had everything that I wanted (a big selection in all areas) and the service was great. I didn’t know that they have been in San Fernando for so many years, and I will definitely go back there again for my cowgirl duds!

Best place in town to get all your western wear and needs.
Customer service is always top notch.
See yah guys soon:)

Great selection and great staff… Spent 10 minutes there and purchased 3 shirts. Awesome little spot!

Though my visit was brief, I experienced excellent service. I needed to find a stetson hat before I hit the road. They helped me find one that fit perfectly, and hooked up a nice calendar with my purchase! I’ll most definitely be back soon to get some shirts.

I found Jim’s when looking for western riding boots. I called first with a particular size related issue. The fellow on the phone was very helpful and assured me that they had plenty of boots for me to choose from. When I got to the store, a very knowledgeable young lady helped me. She asked me a number of questions, actually listened to my answers and then steered me to the perfect boots. They are very comfortable, nice looking and less expensive than others I had been considering! And as I was making my decision, the fellow who I had spoken with on the phone came over with a big smile on his face and said, «I told you so!» What a delightful shopping experience!

My partner and I left the store with 2 pairs of boots and jeans in tow. Had a grand time with all the people who work there — just lovely people. We highly recommend this place…

Bought a pair of jeans and a belt here. They fit perfectly. Definitely old town feel with Latino flavor. The person assisting me was a very nice tall man with a mustache. He really knows what he is doing. Thank you and I will definitely be purchasing my jeans there from now on.

My wife and I just visited the shop today, and all I can say is that it is a very rare occurrence anymore to meet an owner and staff that care this much about their customers. This is by far the most pleasant shopping experience I’ve had in years! Pablo is not only an expert, but a true gentleman, and I can not say enough good things about how he and his staff guided us through his store and helped us with our choices. Not once was there an ounce of sales pressure, and their knowledge of the products they carry is evident.
I purchased a new top quality cowboy hat, two shirts, a vest and belt, and my wife walked away with a beautiful shirt and a new pair of boots! We could have stayed for hours, and we are already planning to go back with our children. The selection is vast and you will find what you are looking for.
This store I’d worth the trip just to meet Pablo and his wonderful staff and have a look around at a top notch western shop. We’ll see you there!

LOVE this place! What a find!
Obviously haven’t been up on my review writing… I came here mid April to try and find a hat and belt. I fell in love! This place has so many belts… I found the perfect leather belt for the PERFECT price… they are very reasonable. Hats are pricey, but for the quality and brand Jim’s is cheapest in SFV. I didn’t go in looking for boots so I only perused the selection and it looked pretty stocked.
Parking is in a large lot behind the store (or out front if you are lucky enough to nab a spot — but in back is FREE and a very short walk)
Employees here are gems… all of them. Super helpful and very friendly. I will be back and would refer ANYone here

Nice clean store, prices were fair and the gentleman that helped was super nice. I think he might have been the owner. I bought a boots, a hat and a dry as a bone coat.

I love the people in this store. And I love that I feel like I’ve walked into a little western cowboy neighborhood when I go here. I went here one day because my husband wanted some nice boots, and everything else was closed. The selection here was great and he got lovely boots that he was very happy with.
That said, I have to subtract one star because we ordered a special pair of shoes for our wedding through Jim’s, and it took them 8 – 10 weeks to get it ordered and delivered, waiting until the week before the wedding to get the shoes to Jim’s. Then, when he went there, they opened it and they were the wrong shoes! It was a little stressful that my husband didn’t get the right shoes until less than a week before the wedding. So four stars — keep working on improving special shoe orders, especially when they are for an important occasion.

Today, I had the best shopping experience of my life. It’s not every day that you call a store to ask about their boot selection and tell the person on the other line that you’ll be coming in soon, and then when you get there they already have boots waiting for you to try on!
I needed to find a pair of cowboy boots (not just fashion ones, but ones I can ride in) and found Jim’s on Unilocal.It was a bit farther away than I wanted to drive, but I looked at their site and saw the HUGE selection of boots so I figured if it was a one stop shop, it would be worth it. My other option was to drive around LA going to thrift shops which we all know are hit or miss.
I called Jim’s Western Wear and explained I was looking for affordable boots in my size and the man on the other end assured me I wouldn’t leave without a pair of boots. So I told him I’d be coming in about 30mins. When I arrived, I told the first sales person that greeted me (immediately, by the way!) and asked if I needed help and I said I had called in. Pablo, the owner and the man I had spoken to on the phone, was standing nearby and came over to introduce himself and escort me to the «shoe trying on section» where he had 2 pairs of boots waiting for me! What service!
Pablo waiting patiently while I tried the boots on and I asked questions about the fit (this is my first pair of cowboy boots so I didn’t know if they should fit loose, tight, or what). There was ZERO sales pressure. Pablo was friendly and answered my questions and offered his expertise which was very helpful and I needed all the information I could get! Don’t get me wrong, he didn’t stand there and rattle off stats about the particular boot I was trying on or try to convince me to buy them. He just stood calmly by and let me try them on and walk and wiggle my toes and he offered suggestions and information when I had a question. It was the perfect way to shop… getting the help you need in an attentive and friendly manner without someone being pushy or hovering. Pablo is an expert on boots and western wear and was a true gentleman as he helped me make my choices.
I saw another pair of boots on a shelf that I liked and the sales woman who was ALSO helping me went to see if they had my size, but they only had a 9.5. We decided to try them anyways and guess what? They fit! And they were a great price too!
Now it was time to look at hats. I’m a chick, so trying on hats was gonna take more time than trying on boots. After about 15mins of trying on hats I found 2 I liked. Again, the sales woman and Pablo were there to answer my questions and quickly swap out hats to different sizes as I narrowed down my choices. This was my first cowboy hat too, and Pablo helped me pick one that was not only stylish to my liking, but functional at sunblocking too! While I was trying on hats, Pablo came by with a few Western shirts picked out for me to see if I liked them… the perfect compliment to my Western ensemble. I really liked one of them and after trying it on, that was coming home with me too.
Once I had everything I needed, Pablo had everything waiting for me at the register and he even threw in a pair of boot socks for me! Wow!
Let me tell you, this is what shopping should be like. If every store owner treated it’s customers with as much respect, friendliness, kindness and service as Pablo, there would be many more successful stores and thousands more satisfied customers.
Thank you Pablo! You’ve made me a customer for life! And I’m all set for my adventure!