Security Specialists

I’ve been living in one of the complexes they are patrolling (9800 Vesper Ave) for over 2 years now and I had no complaints about them up to this point. The complex has a 72 hour parking limit so the best way to monitor it is to mark the tires with chalk. Once the car drives off– the chalk on the tread gets wiped off as you drive and when you’re back there’s no more marks. Lately, they had some «bright one» patrol this complex on Fridays and Saturdays and he started marking the sidewall for whatever reason. Now the owner has to spend some time wiping that stuff down since it’s on the side and won’t come off as you drive. Its no big deal for most people, but I take care of my vehicle and constantly apply chemicals on the sidewall (Bleche Wite, Black Magic Tire Shine etc) to keep my tires clean and as soon as that mark is on there, I had to pretty much redo it all over again, because if I just use the rag, it will stick out like a sore thumb. No biggie, I thought– I’ll just call the company and ask them to no longer do this. I called and the supervisor (very polite gentleman) apologized to me and said he’d have a talk with this guy. Come the following night– another yellow mark. Okay? Maybe they didn’t get a chance to talk so I thought I’ll give it more time. A week and a half later, I find more of these marks on the sidewall. I’m sorry, but how many phone calls should it take to get someone to use their common sense? Are you going to be writing stuff on my windshield next?! I wouldn’t bother writing this, but the fact that I took the time to look up their phone number and call them (when really, it’s common sense stuff so I shouldn’t have to) and STILL got the same result got me a little annoyed. I left a voicemail earlier for their watch commander again and if this isn’t corrected, I’m going to bring this up at the next HOA meeting. Way to go, «Specialists».

If I could give 0 stars I would.
Our HOA contracts out to these clowns and rarely can you call and have a friendly voice answer on their end.
We live in a gated community and these tiny house have 2 even smaller single car garages. We have 2 kids in college yet these jerks will only permit one of our cars to park curbside so when both of our kids are visiting for summer and holiday breaks they only allow the 4^th car to park curbside for 10 days in each 60 day period. And believe me, there are plenty of places to park so it’s not as if parking is limited. So, they towed one of the cars we were using during the holiday break stating it was cited the day before yet refuse to provide me with a copy of the citation (we never got the citation AND the car was not even parked there overnight). I requested a copy of the citation and they said they can’t provide one unless I get the owner of the property we are renting to go before the HOA board (are you kidding me?). Additionally, their citations are not even numbered, nor are they electronically produced, so there is no way of proving when it was initially issued (I smell slimy fish). Who has the time and money to get you vehicles out of a tow yard? I’m 45 years old and have never had a car towed before. Such a violation and it’s only because it was parked in front of the house we are living in. Not in front of a hydrant, not in a ADA spot, not along a red curb. My daughter had been staying with her cousin as we only have 10 days permitted during her 4-​week winter break but after visiting another cousin who was in the hospital she decided to come home as it was after 1:00 AM (too late to call Security Specialists) and the car was towed at 5:20 AM. This is no joke.
Definitely moving out of this gated community as soon as we can.