All 4 U Carpet Cleaning

This is an update of my previous review. I complained the company about what happened to my rug (overcharged and still dark spots despite the promise of «deep cleaning»).
I said «the company», but here are a list of the names on the web or on their receipt they cunningly use;
1. All Green Carpet Cleaning (
tel: 866−550−5858 or 562−392−8438. Why «org» by the way. No indication of the real company name and its location)
2. Carpet & Upholstery Cleaning (on the receipt they gave me for their stinking service; tel: 866−334−5920)
3. All 4 U Carpet Cleaning (
866−662−9882)
They are all the same company. I bet the real name is All 4 U Carpet Cleaning. Please see the following BBB record here:

I complained about the service as I mentioned above to the company and asking the manager to call me, but no avail. I called them (each of the numbers above) 5 – 6 times asking for the person who is responsible of the scam operation. One girl said Tom is the owner, but he is not available until she does not know when.
I asked the customer service what the real company name is and its real DBA is. Each of them told me different answers (citing the above company name each time).
I already filed a complaint to BBB, and I continue to call them until I get my refund for the horrible job they have done to me. I re-​read reviews here in Unilocal,and I realized we all had the similar issues;
1. technicians are all fake, they are some kind of contactors that this company use
2. Overcharging for their unprofessional jobs
3. Multiple company names that they use to cheat potential customers. (probably they have more 866 numbers and web sites they use to deceive customers)
4. Unknown for their real company names and DBA
You could search if this company is legitimate or not by searching either
Cal State Gov site:

D&B:
The above search retrieved no records at all with all its variation of business names. That proved that this company is ILLEGITIMATE, and it operates only through multiple web sites using various names and phone numbers, but no physical offices at all.
They can not deceive innocent customers continuously. That is why I decided to do something against this company…

I recently had my carpets cleaned. The guy said I had to get the deep clean for stains to be removed. The price change dramatically. about two hundred more then quoted. The guy didn’t get the stains out and it still smelled afterwards.
I was being polite with the guy and he ended up calling me later asking if he could come over. I said no but he called me several more times. He got my number off the work order. Then his boss called me about the work done, then his boss asked if he could come over. I said no.
Then both guys showed up at my door. DO NOT CALL THESE GUYS. Especially if your a single women living alone. This was way to
Stalkerish and creepy to me.

This is a scam all the reviews are right. Do not call them! The machinery is so bad. They don’t take any time and rush through. They want to get you to pay more for absolutely doing nothing different. I plan on contacting the BBR to report them and will take them to court. The worst thing is they make it a point to screw people over.

Please never call this company for your own mental health. This business is run as a complete scam with a great quote, and then a terrible experience and upsell to follow. I would refer to him as a «technician» but this joker doesn’t deserve any title other than liar. The person showed up 3 ½ hours late to the appointment time and after glancing at the carpet he immediately said that it would require a «deep clean», which simply means he sprays a chemical on the floor before doing business as usual. He brought the price from the $ 69 quote to $ 180, to which I said the most I would do is $ 140 and he immediately accepted (should have seen why). He rushed through the job and left within 30 minutes from arrival to departure. The carpets seemed clean, but as they dried (which took two days), discoloration began to show pretty obviously. When I threatened to cancel the payment, they sent the same guy back to redo the job and he claimed it was his twin brother the last time. He tried to charge us a small amount for the visit but we told him to leave and we’d just cancel it all, after which he shut up and got to work. It was quite clear he was the same man even before he would reference «last time I was here» occasionally, while knowing the floor plan. Even after this the carpet was not clean, only a single carpet to do and they couldn’t clean it in two attempts. The best part is that there was only dirt in the carpet, DIRT! If they can’t get dirt out of a carpet what good is this company? Well I took out my own shop-​vac and finished off the bad areas for them and now the carpet looks decent. They can keep the money they stole, I truly never want to even speak to another person from this company. They lie with their quote, they lie to your face, they will try to upsell you in every way, and then even try to charge you again when they come to redo the job they couldn’t complete. This business is an utter embarrassment.

ALL GREEN CARPET CLEAN AND ALL FOR YOU CARPET CLEANING are the same NEFARIOUS GROUP!
After being quoted a $ 79.00 fee to clean an 8′ X 10′ area rug the technician (Mike aka Michelle) inspected my rug and said because it had not ever been cleaned and was Persian it would cost me more. Against my own instinct I agreed. Afterwards I found out he used a bunch of harsh chemicals that left white residue and hardened the entire rug. Not to speak of the stain, which is still there.
I called to complain to the company and found there is NO OFFICE. I asked for the warehouse address and was told they are not allowed to give an address. To date I have spoken with four individuals who say they are supervisors, but none of they have responded in a professional manner to my complaint with the exception of Laurie Wellington. Laurie sent the same technician who messed up the rug (Mike aka Michelle) to my home for a re-​do.
Michelle told me that the rug was beautiful! (Are you going to believe me or your lying eyes – Richard Pryor quote) He said all I needed to do is keep walking on the rug and the hardness would go away. While waiting for David the supervisor to get on the phone, Michelle left.
I called the BBB to investigate the company and that’s when I found out they are centralized in the San Francisco Bay area. They have a BBB rating of F. in the past 36 months they have received 10 complaints, all of which are similar to my own. The company fails to respond, fraudulently contracts with customers, provides lousy service or none at all, provides initial fee quotes and changes it upon arrival, and, as in my case, ruins the carpet. There are so many ethical violations it can’t be listed.
THIS IS NOT A LEGITIMATE COMPANY!!!

Yup, this place is a joke. I had the SAME experience as the reviewer «Mark C.» They try to add charges and up sell once they get there. The «technician» left a big black mark on my wall from the wheel of his «cleaning machine» (in quotes because it sure as hell didn’t clean) and he broke a trim plate on one of my outlets. I called his cell number to rip him a new one all he said was, «You assume it was me you didn’t even ask if I did it.» followed by, «Well you signed the release so sue me if you want.» It had to be him because I made the place as spotless as I could since I was moving and I wanted my deposit back. Then called the business line to complain and some dimwitted girl on the other end can’t answer any questions and good luck getting a manager on the phone. So I called my credit card company to dispute the charge and not give them a dime. F THIS PLACE! Never getting services without Unilocaling again.

This is the worse carpet cleaning I have ever received. I get my carpets cleaned every 6 months and I called this one on my way to work because I was in a hurry and I didnt google reviews, big mistake and I am deeply regretting it…
One person came. He asked me what carpet cleaning I wanted (after quoting me $ 79 on the phone). Basic cleaning ($ 117) shampooing ($ 200) or deep cleaning with gartunee of stain remove ($ 400) for a two bedrooms.
I went with the basic one… and it looked as good as it did after he left. He told me his vaccum couldn’t get all the cat hair. He didn’t vacume the area arounf the foot of the furniture, so there is a 2 inch ring of debris around every leg of every piece of furniture. He didn’t get the sides next to the wall, he basically went over only the 80% of the carpet that was easy to get to and ignored the sides.
And words cant even decribe how bad they were.
I am literally getting another cleaner to come today to fix it, because it was so bad.
Yes yes, everything else people have said it true. This was awful.

NO NO NO!!! DO NOT WORK WITH THESE CROOKS!!! They are awful. I called them for duct cleaning and told them I needed them cleaned and sanitized. I asked some specific questions about how they clean them and the girl who made the appointment was really dismissive and said, ‘Yeah yeah we clean and sanitize them.” I should have stopped there. When the «technician» showed up in an unmarked car, no uniform, and no business card, he was here for 5 minutes and unscrewed a vent, pointed to some dust on it and said it was mold and that he couldn’t do it for the original price (somewhere around $ 100 if I remember correctly). Due to our «mold problem» he would have to have his supervisor come out to do it. When the equally unprofessional «supervising technician» came out he told me it would be $ 700 to do it. I have a son with asthma and I felt pressured to get the ducts cleaned before we turned on the brand new furnace. We had just moved into the home a few days earlier and I didn’t want to take any chances. They knew I felt I was in a desperate situation. Reluctantly I agreed and went along with the «services.» It was a JOKE! The guy vacuumed off the outside of each vent and then took it off and haphazardly sprayed it with some spray bottle and then stuck a tiny 3 foot long vacuum hose down each vent and shook it around for a minute.
Then he says he put a chemical into my furnace so that when we turned it on it would sanitize all the ducts. When I started to press him for details about what the chemical was, how it would work, etc. He simply said, «Don’t worry about it, it is green.»
When I continued to press him for details he couldn’t provide any literature about the chemical he used, the process of cleaning, etc.
Since then I’ve learned about what true duct cleaning/​sanitizing entails, and the «services» they provided were a joke. I was totally scammed. When I called them back to ask for a refund, the owner (named Al??) threatened to put a lien on my house and accused me of stealing money from his family. SERIOUSLY!!!
DO NOT HIRE THEM!

This company is a scam. The original quote was $ 99 but when he saw the carpet, which had several plant stains and dark areas, he told me it would be over $ 200 and he couldn’t guarantee it would take off all the stains. I told him to go ahead. He didn’t even take off normal wear and tear. Was very sloppy. I’m contesting the bill and canceling my credit card because the way he took payment was also shifty.

All the bad reviews you read are true! This so called company is bad news!!!
The guy who came to clean my aera carpets was a fast talker and tried to sell me things I didn’t want. He brought up his equipment and started to clean the rugs. I have white carper in my bedroom that was pretty dirty as you can imagine a white carpet can get. When he was ready to leave I looked at the carpets. The one in the front room wasn’t that dirty to begin with so it looked ok. But when I got to the bedroom I couldn’t believe my eyes, it was dirtier than when he started and it smelled. I was shocked and told him I’m not happy with this and all he said is that it will look cleaner when it is dry. After he left I looked at the recipt because I wanted to call his boss but there was no name just a phone number (1−866−334−5920) so I called the number to state my complaint. Trying to explaine I got put on hold 4 times by a girl who couldn’t seem to answer any of my questions. Then I asked for a manager and was told his name is (Tom Jefferson). He wasn’t in and she said he would be in tomorrow. At that point I realized this so called company had all my credit card information so I ended up going to my bank and canceling my credit card. Just for the peace of mind!

CROOKS, CROOKS, CROOKS!
This company goes by alot of different names. When you get a receipt from them there will be no company name or address on it. Their phone number is 1−866−334−5920. Wow — this is the first time I have dealt with con artists — BEWARE!
I do not believe they used any shampoo on my carpet — they wanted $ 30+ extra dollars for spot remover. Promised to deodorize and disinfect carpet — NOTHING! All I got was extremely soggy carpet that feels dirtier than ever.
They got my credit card number and security code — now I am really worried!

I thought I checked «All Green Carpet Cleaners» on Unilocal and it was OK? Not sure what happened, but now I see it has all bad reviews.
I was quoted $ 2/​sq ft over the phone. I told the woman I had 1 Persian and 2 Indian carpets. Guys show up an hour late to take my oriental carpets and tells me it’s $ 8/​sq ft! I said never mind. Others had quoted me $ 4/​sq ft. So, he goes out to the truck and comes back 5 minutes later saying they’ll do it for $ 4. I was leaving on a trip and needed to get this done. I should have sent him away, anyway.
2 weeks later I get my rugs back. They are nicely rolled up in plastic, but have not been cleaned at all. Same spots as before. Persian rug has a leather/​cardboard edging on the back which has obviously never been washed.
I made the mistake of not making him unroll them so I could see the work.
Going to cancel this one with my credit card company. I tried to give him a check, but he wouldn’t take it – too easy for me to stop payment. If CC company won’t give me my money back I’ll go to small claims court.
These guys need to be put out of business!

Also Operating as «Gilroy carpet cleaning» was given the same «receipt» as others with same 866 # (866.334.5920). When billed to credit card comes up as «All 4 u carpet cleaning».
Terrible Experience:
Review of Gilroy Carpet Cleaning aka «All 4 u carpet cleaning»
408.658.0609
Bait and Switch anyone? First, from the pictures on their website it appears they use a truck mounted unit, they DO NOT. I called asking for an estimate to clean my carpet. I was quoted 29.00 per room and 2 $ per stair. When the tech arrived, he tells me it is 3 $ per stair, and IF I want to have the spots removed (isn’t that the point) it will be an additional 30 per room fro him to spray the spots for a new total of 60 $ a room. I have NEVER had a carpet cleaning company come to my home and not spray spots before they clean the carpet. (Now by spots I mean, a gray spot where my dog lays down, and spilled children’s Tylenol in the baby room, I am not talking about nasty pet stains, or anything over the top. We are clean people and dont even where shoes in the house).
Considering this company does not «spot clean» and does not use «soap» unless you pay double, how can they quote you a carpet cleaning price when they really are not cleaning your carpet? When I asked the tech about a spot in my room that was still there when he was done cleaning he said, «well your carpet is not going to look new» WHAT??? Well in the past the spot has come out (its where my dog lays), and what kind of answer is that anyway? So, user be aware, I just paid over 200 $ for carpet cleaning and my carpets are not clean.
The only reason they get one star is because the tech was very nice, and I felt bad that he was on the receiving end of my wrath.
Update called again, spoke to someone who refuses to give a refund even though spots still appear on carpet. Suggested sending out same tech and redoing the cleaning. I refused, I do not want them back in my home.

The «receipt» that I received when they did their work only said «Carpet & Upholstery Cleaning» on it. It had a phone number of 1−866−334−5920, although the «technician» had a 408 area code number. The receipt has no address information, it does not have any «pre-​listed» prices per service and only lists services offered.
I had called and told them that we needed to clean our air ducts. and the guy who was doing «the estimate» said it had to be a minimum of 6 ducts and $ 129. Somehow with all the fast talking I was left with the understanding that my six ducts would COST $ 129. (We live in a small, two bedroom apartment.)
I also wanted our carpets cleaned. Our carpets have pet urine on them and are the size of hankies in two bedrooms. It was not clear to me but sounded like it would be around $ 89 to have them cleaned.
There was some fast talking with the first guy and then I was transferred over to someone else who assured me that my online discount had been applied. She scheduled for the cleaner to come out. I WISH I had done my homework at that point and bailed. However I doubt that I would have caught them at that point.
So the guy shows up and does a «snow job» on me. He agrees to do our heater for «free» but will have to charge $ 89 PER DUCT as he will not only be cleaning but applying some kind of special treatment to them (I think he was working the angle of our kid’s asthma!) He then says our carpets are in bad shape (I could have told him that!) He says that he cannot just «clean» them but they require a «special, deep cleaning and sanitizing and deodorizing for a different price.»
(Our kid has had a terrible time with asthma and we have been worried about our health so I felt like I was over a barrel with the guy standing in front of me.)
My gut was screaming at this point! WHY didn’t I listen and be assertive with this guy. He said to «not tell his boss» but he would throw the heater in for free and 6 little 2×4 mats as well. As I did the mental calculations, I said that it would be a $ 1000, and he said «yes» as he had me sign on the dotted line. What the hell? He said he was helping me out and that he understood «not having a lot of money!» What??? He was in and out in about 1 ½ hour.
When I told him that the carpets still smelled like pee, he said that I just needed to open the window and that he had definitely deodorized and sanitized them. I take longer than that to steam clean my own damn carpets! Run, run, run for your lives. .. .

How can I even start with this horrible business.
My friend called this company for an immediate carpet cleaning. This «technician» got to the house and it was an immediate sales pitch! Quoted $ 118 for 2 rooms and a hallway to steam the carpet. No cleaning, deodorizing sanitizing what so ever. Side note, I’ve done carpet cleaning in the past and they always use chemicals, it’s included in the cleaning process! Anyways, we have to pay for the chemicals which totaled to $ 225. I said to myself this is ridiculous. But my friend was in a hurry to step out the door so I was left alone. After getting the hallway done, I asked him to stop and I will pay him for hallway that he did and just carry on and leave. The man went ballistic on me, saying I have to pay no matter what because he sprayed the chemicals already. I asked him to stop again and will pay for the work he had done and to just leave. He threatened to stop and dump all the dirt back in the carpet. He started yelling and called me names, so I called the cops because I was scared he would do something on our property and insisted he wouldn’t leave without dumping the dirt back into the carpet. Cops came and was he very nice and very accommodating to the authorities but not to me.
In short, this company is a big joke. Never use them, unprofessional, and you might just end up calling the authorities like me.

OMG! I should have looked at the reviews before hiring them. So shady, carpet looked more dirty after. Invoice had no company name and when I called the dude who came to my house (because he called me earlier for timing) he yelled at me! This is a SCAM, please don’t use them. And, I have never seen anything on Unilocal with only 1 star reviews, ALL of them. And, I’m calling the BBB too!!! Wait, I forgot to tell you, HE HUNG UP ON ME!!!

How do I give negative stars? This place is HORRIFIC. My contact Nissan said my rug would be ready in 2 weeks AT MOST.
It has been 4 weeks, I don’t know where my rug is, and the owner was totally rude when I called to ask where it was. WHAT?! He also said «I do not know where deliveries are», I asked who I was talking to and he replied «I am the owner». WHAT??? HUH!!!
Never again.

THE WORST, WORST, WORST!
I have no idea how this company is still in business. Our landlord hired them to clean the carpet that was supposed to be cleaned before we moved in but clearly was not.
Cheap, unprofessional, gross smell. Just disgusting.
The guy shows up with no uniform, barely spoke. All he said was «carpet cleaning». He lugged this big tank upstairs and used my hall tub to fill something. I cannot even explain.
I have always used Stanley Steemer and they have been terrific. Professional and took care in their work.
Although the carpet does look a little better, the smell and the experience alone are reason enough to warn against using them. STAY FAR AWAY. Stanley Steemer has a $ 99 special and is well worth it. I think my land lord saved $ 10 by using these jerks. Sad.

I’m not usually the type of person to give negative reviews, but in this case, I must say, when it comes to this company: BEWARE! How can you quote someone $ 89 over the phone but then turn around and charge them $ 500?! Well, in the case of All 4 You Carpet Cleaning, such a practice comes easily; especially when you are running a business that is unethical and dishonest. I made the mistake of not reading these reviews until after I was scammed out of $ 500 (which I’m disputing at this very moment), and I’m confirming the negative feedback that others have left.
I had an online coupon for $ 89 (regular price $ 119), so I called and asked if this price would be honored if I scheduled for a cleaning that day. We have a small 1 bedroom apartment which we’ve only lived in for about 8 months; it has brand new carpet, so it only had the last 8 months of two-​person traffic debris, but I just wanted a nice touch up cleaning for our carpet and one small 8’x10’ area rug. They said that it would be $ 89 based on the coupon price. BUT, after the job was finished they charged my card for $ 500 without my authorization! I was not home at the time of the cleaning, but the company said that because my boyfriend was there to authorize the charge, the charge is valid and no error was made on their part! My boyfriend signed the payslip for $ 89, and trusted that what he was signing would be the final price (as it should have been).
Before jumping the gun and calling my bank to cancel the payment, I decided to call and see if an error had been made and politely request that a refund be given for all charges that were above the originally quoted price of $ 89. I let him know that if he was not able to do that, I would be calling to cancel payment completely. The gentleman said that I was ‘threatening him and he was recording the call for legal records.’ Well, I’m glad he was recording it because his dishonesty will go on record!
All 4 You Carpet Cleaning does not operate an ethical business. My carpet is clean, but I don’t care how clean my carpet is: operating your business with honesty and integrity is what matters!

I had the upper most best experience with these guys! So my mother she was moving into a new unit I was going to rent for her and the carpet was gross beyond belief I called all 4 u carpet cleaning and they came to the unit cleaned the carpet but they didn’t just clean the carpet, it was as if they had replaced it with a new one unbelievable it was spot less the odors were gone I couldn’t believe it!!! The service was so amazing and the guys so wonderful the least I can do for them is write a review!
I will have them clean my carpets every 4 – 6 months, both my moms unit and mines, and if anyone needs carpet cleaning these are your guys!
Thank you all 4 u carpet cleaning!