Anykind Check Cashing

I have had several terrible experiences all stemming from one particular cashier. He knew what he was doing, harassing me and violating my privacy rights, and upsetting me. All very well intentionally, time, after time.

I’ll try to make this short. I came in to cash a check, this was not the first time I encountered him, but this was where the disrespect of my privacy began. Prior to tis he was always too pushy, pushing the cash cards and tax services. Yeah yeah, I understand the cashiers are givn instruction to be a little pushy, aggressive sales, etc., but he would also be very wordy with me as though attempting to incite a comment from me. Anyway, he looked at my check and announced «oh you work for (naming the employer entity)». This was said with no discretion and I am sure the two other customers behind me heard it loud and clear. I asked him very courteously. Very simply, «Oh can you not say that, that is my personal and private information».
Yikes! This guy notes personal info beyond his job functioning, but actually makes conversation? wow! Not cool. Just process the check!
The next time I came in he did the very damn same thing, first blasting my phone number, repeating it under the guise of customer service and accuracy. Here’s how it went. He asked me to provide it.
I stated to him, ok, I’ll write it down I don’t want to say that ind of stuff out loud” again, I was being courteous, friendly, etc., no freakin’ problem right? Then he looks at it, starts typing and blabs it out loud again for the store to hear, customers behind me hear him blabbing out my phone numbe! I was pissed,
I told him «hey, didn’t I just write my number down, you requested for processing my check… didn’t I ask you before to respect my privacy and not blab my personal information out like this? Mind you while I was asking him, he was interrupting me with a smart aleck attitude, throwing up a smoke screen of difficult customer and saying stuff like, «your ‘re yelling Mr (my last name)», «ok Mr. (my first and last name)» «I don’t have to cash your check». I was boiling now but never yelled at him.
When I spoke to the manager she gave a standard verbal apology once, then when I complained to her again, she was agitated, as though I’m a problem customer.
I had no problems with anyone else, the manager nor the other young lady that I have encountered, only him, every time he was the cashier to service me he done the same thing, and he continued doing this and even escalating to a shouting match, while other customers looked on. You know, some smiling it off, others with that wow-​look-​at-​this-​ignorant-​customer smirk. One even, stepped forward to him, eagerly next in line, as I appeared to leave the store, the two of them began talking about me. Wow. Can you imagine that?
This employee fostered this kind of environment at will, engaged in this kind of behavior of his own free choosing, and even to the length of rallying with another customer and talking about me? What? For real?
Then on a following occasion, I was sending money, he was asking something of me in order to process the request, I forget what it was, there was a minor discrepancy (I’m not looking at my notes right now) Whatever it was he made an issue of it, and she sprung to the front from behind their back room, sailing to his side she said to me «he does not have to send the money». Wow, service declined.
She didn’t try assisting me to understand what was going on, at all, it was my first time sending money, I told him and her, both. He had suddenly gotten technical, and asking for every check box, number box and letter box to be filled on the form, and when I had a question he snapped, took on his smart aleck attitude and got loud. That’s what drew her to the front, I guess and she barely listend to the question I was asking. She just blasted me «I’m going to tell you this, cut dry and clear, if you do not (whatever it was) he is not going to send your money»
I even asked several check cashing services in giving them the same scenario and they told me, no way. The request could of and should have been processed, your money should have been sent.
I haven’t been there in a while. I had been there many, many times before, way before this guy and the whole staff there now were ever there. I have conducted business in this surrounding area for years.
I would NEVER EVER have an employee functioning like that under any storefront of mine.
My review is only a reflection of my experience with this individual and the manager’s response to my complaints and the manager’s response to my service request at this particular store and at the time; and is in no way an intention to reflect the overall service of this company as a whole.