Art of Mac

I’m having some significant problems with my MacBook Pro so I called Art of Mac based on all the great reviews here. Nobody answered so I left a message explaining my situation and hoping for a call back soon. It’s been a week now and no return call. Did someone from Art of Mac write these reviews? Bummer cause I really need some help and they’re in my neighborhood. Wanted to give them no stars but it appears I have to give them at least one. Bummer again. It appears I can’t trust Unilocal

«Help me, Art of Mac — you’re my only hope!»
No, I’m not quoting Star Wars. This is a voice-​mail I’ve left for Ruth and the Art of Mac team on numerous occasions. And each time I have, they’ve come to my rescue. Ruth and Helga are like Apple superheroes. I actually found Art of Mac on Unilocal a few years ago when I was having some computer issues. So I feel it’s only fair to pay it forward and recommend their services to my other Mac-​loving friends.
Ruth and Helga are incredibly knowledgeable in the ways of the Mac. Over the years, they’ve assisted me with everything from retrieving lost files, solving email issues, reconnecting me to the Internet, to cleaning up my hard drive. If it weren’t for them, I would’ve been out of business long ago (no joke). Best of all, they make house calls!
Their pricing is very reasonable. I think it’s $ 75/​hr (two hour minimum). But $ 150 for peace of mind and a functioning computer is well worth the price.
I can’t recommend these guys enough.

My 2006 iMac was getting painfully slow but I don’t like the idea of having to buy a new computer every few years so I checked in with the Art of Mac. The next day Helga came by and immediately figured out that it wasn’t old age or just an overloaded drive, but that I had a broken hard drive. Since I had to get a new hard drive (500 gigs, yay!) it would take a while to install and reboot everything she took the computer to do it on her own time and brought it back two days later. This was almost a year ago and my iMac has been running absolutely beautifully. I feel like I got a brandnew computer that will last me another 5 years for just a few bucks. Total life saver, Helga is an awesome person too, highly recommended!

Once again, Unilocal to the rescue! I found these gals on Unilocal and I’m so glad I did. I just sold my business and needed to get all the computers ready for the new buyers. Helga came to my office, she was knowledgeable, very friendly and professional. She cleaned up all my Macs, did all the updates, fixed all the little bugs, re-​linked all the printers, scanners, etc. The one thing she couldn’t figure out, she did her research and found the answer within a day. So at the end of the day, money was well spent, I couldn’t have been happier.

The Art of Mac team responded to my calls quickly and resolved my Mac issues in my home.
They even helped me get rid of one iMac machine I had which we donated to a non-​profit (another client of theirs) for a write-​off.

Ruth at Art of Mac did such a great job that I’m finally writing my first Unilocal review. When the hard drive on my Macbook Air died, Apple wouldn’t help me recover the data (that I, of course, had failed to back up recently). My mac genius friend wasn’t able to help either, because the first-​gen Mac Airs have a unique drive (great). But Ruth ordered a special tool, recovered my data and put it on my new drive for me. She was professional, helpful and prompt the whole time. I will go here for all my Mac needs in the future!

This past week I’ve been dealing with the death of my beloved macbook pro. What I quickly realized was that most repair folks are trying to screw you like a thieving mechanic or are clueless to the mac world. Especially the Rich at central computers on Howard street! But my experience with Ruth was refreshing and honest. Instead if convincing me to bring it in she was honest and gave options. Sadly the truth was to let her go in peace and purchase another one. Ruth also gave me options for that as well. Thank you! I will always refer or go to Art of Mac.

I have used Art of Mac for years as my number one source of help and information with my mac. They are wonderful and totally take care of me. It is vital that my computer is up and running at all times for my photo business and I am on a tight budget.
My hard drive crashed a month ago and I was completely panicked. Know what I mean??? Art of Mac helped me go through all the steps needed to assess what the problem was and I was up and running in no time. Thank you!!!

Ruth and her staff have been great. Patient, knowledgeable, and like pit bulls, won’t give up until the job is done! An extra convenience is that they make house calls! Ruth recovered my lost data, added memory, and is happy to talk to me whenever I have questions about new Apple products. She’s Apple accredited. I always recommend The Art of Mac to anyone who has a mac.

I called Art of Mac to inquire about a simple service to change the hard drive in my MacBook. I was unconvinced that the person who helped me knew anything about Macintosh computers, let alone servicing them, other than to get very annoyed that I mistakenly referred to my machine as a Powerbook rather than a MacBook.
Based on that experience, I would not trust this business, and instead used the Powerbook Guy who was much more knowledgeable and professional.

Ruth and the folks at Art of Mac are the best. Ruth makes even the most painful computer problems manageable — my hard drive totally crashed. Ruth is responsive and helps you understand the problems as well as the options for arriving at the best solution for you. There is no better computer service out there. Really!

«Extraordinary service from Ruth Gumnit of Art of Mac. What a find. Ruth is congenial, knowledgeable and efficient. I was able to schedule an appointment within a few days, and Ruth upgraded and ‘cleaned up’ my Mac in no time. She was also very helpful in explaining what she was doing and why. What a pleasure to work with someone who not only knows what they’re doing, but also is able to explain it to those of us who are less well-​versed in computer language. Thanks, Ruth!

Art of Mac has been a real life saver to us at Cleis Press. We publish 30+ books a year, and we’re constantly on deadline. So when we suddenly have trouble with our network, our permissions keychains seem to vanish into thin air, or a hard drive crashes, we call Ruth. She solves the problem every time. Plus she’s a joy to work with.

This service is great! Ruth is very helpful and knows macs. I work for a small non-​profit organization and we all have mac laptops and Ruth/​All Things Macintosh is who we call when we have any problems or questions with our laptops. She is great at troubleshooting, fixing the problem and making recommendations that suit your needs. Ruth is patient, dependable and available to help with all your mac needs!

When my HD died I found these guys through CL and began an email correspondence with Ruth, a tech there, about the options available to me. She was super helpful and assisted me in picking a great new drive that was twice the size of the stock one I had in there. What’s even better: They were able to provide me with 2 day service, the upgraded HD and the labor all at a cheaper rate than the Apple Store. Hells yeah!
It’s a small operation run out of the back of a Potrero Hill home, but don’t let that get to you. They are really professional and do a great job here.