Autobahn Collision Repair Specialist

Just do yourself a favor save yourself the headache to not take your car there there are not professionals and they do not know what are they doing

Kinda shady. They delayed the work on my car for a whole month cuz of parts and shipping but when the insurance got down to it because they were not gonna pay for my rental any longer they found out that the car was sitting for 2+ weeks untouched. then it was a fight for who is gonna pay for the rental car bill between the insurance company and autobahn. getting down to it autobahn was in the wrong and i ended up settling with them on the rental car bill… DONT LET THEM STICK YOU WITH RENTAL CAR BILLS WHEN THEY TAKE TO LONG TO FIX YOUR CAR… THEY DO IT TO EVERYONE

What can I say?
My baby got her nose busted up and these guys took great care of her.
Everyone was incredibly professional, knowledgeable and kept me in the loop the entire time while dealing with the insurance company.
When I picked up my Lexus, it looked like it did the day I took it home off the lot.
Thanks guys!

I bumped another car with my 1998 Rav4, but I thought the impact was so light that it shouldn’t have really affected my car since I thought it was only cosmetic damage. When I brought my car in for an oil change, they said my radiator was pushed up against a bar, which may cause something to overheat or melt the plastic, or something like that, and needed to bring my car to a body shop. Clearly, I don’t know cars well and was afraid I was going to be ripped off.
Autobahn was recommended to me by a friend, and I’m glad I brought my car there though it was out of the way. I spoke with Sam and he was great. He was straightforward and patient, calming my fears that it was going to be more work (and money) than what was actually needed. It was fixed before the day was over and running smoother than it had been for a long time.
I would absolutely bring my car there for any issues!

Jason and Sam have both been exceptional on the quality of communications and level of service extended, after an unfortunate occurrence with my CC Luxe. The work done was of equal excellence, and after care by the garage was an unexpected extra touch.
Autobahn is tight with Volkswagen and has great relationship with dealer service — something essential with today’s cars.
Altogether, I had a first rate experience, and Autobahn handled all the aspects of insurance work after claim deposition.
I hope you are not unfortunate enough to require their services, but if you are? Autobahn gets my full recommendation.

I love this place. Auto shops are generally my personal hell (truth) but these guys were super helpful, always called me quickly with updates, and let me know when my insurance company was being a d-​bag (double truth)…plus I got my car back fully detailed! Win, win, win, win, win.

If I could give this place zero stars, I would.
No wonder it isn’t in my insurance company’s Circle of Trust…
Jason will promise you the world, including excellent service, quality work, amazingly short turn-​around times, rides to and fro, etc.
What you can expect from Autobahn/​Jason:
— Jason will lie to you
–Jason will cut corners
–your paint will bubble
–your horn won’t be replaced
(which raises the age-​old question «if they skipped replacing my obviously broken bleating horn, then WHAT OTHER THINGS under the hood did they NOT replace (but charge me for?)»
–your hood will wobble while idling
–new panels won’t align with other panels
–brittle plastic pieces from recycled panels sourced from a junk yard will shatter and break off in your hands
–your car will end up being held together with various intricate zip-​tie setups
When you call to have the above shoddy workmanship replaced/​completed/​repaired and given a free rental car to minimize MORE of YOUR WASTED TIME while they do so, you can expect:
–reimbursement for rental car with a check written on an account, which not three weeks later will be closed by Jason (weird…)
–when the check bounces and is returned with a bank fee, Jason will cop some ‘tude, then «put another check in the mail.»
–when after watching the mail for three — four weeks, you will be lied to again, told the check was put in the mail «last Thursday.»
–when you finally call again and begin to get nasty, then all of a sudden, Jason’s tow-​truck driver/​mercenary will DRIVE THE MONEY to your house (of course, after several «where are you? I’ve been waiting for three hours» phone calls) …then he’ll slip you a $ 100 bill when you’re only owed $ 40 and tell you innocently, «Jason wanted you to have this.»
I don’t want $ 100 slipped my way. I wanted my car fixed.
I cannot express with any more words how sketchy Autobahn is, how much of a liar Jason is, and how awful my car looks now.
Jason’s little friends all write glowing reviews, but clearly there are now enough reviews for Autobahn that show what a dishonorable business they’re running. You’ve been fairly warned.
I’ve reported Autobahn to my insurance company and after finding yet another cut-​corner ZIP TIED together this afternoon, will be writing the BBB.

This place was recommended by my insurance broker after a garbage truck backed into my car. They never called me to check in or even give repair quote. I had to call week after week to see what was up with it. So dissapointing. They originally quoted me the 29^th at the latest. The. I called that day to come in and they said it wasn’t even painted yet, again I called them. They said Monday I called Monday.“not done come Tuesday for sure”. Tuesday «not done come wednesday at noon» I show up at noon car is still being cleaned. Jason tells me come back in an hour 30. I was upset he said okay 30 min I asked him to call me at the 10 minute mark. I had to drive around the awful part of the city and wait. So 2 hours later… I call them they said it was done. There were already chips and scratches on the new paint job. It looked so sloppy. Jason told me to come back at 5. I told him to deliver it. He tried to blame It on the new office staff why it was so unorganized. Upon arrival of my car after 6pm the tow truck driver scratched the front end coming off the flat bed.
Quite frankly unnerving experience. I was very dissapointed in the results the paint doesnt even match at all. The shop
Looks terrible in A bad part of town with no parking for other cars. Looks like a junk yard. Do not go here

WARNING!
A friend of mine brought his car to this shop and he has received nothing but headaches from its owner and staff. The repair exceeded will over the 30 day promised which eventually turned into months. I can accept a 2 week grace period but 4 months is beyond reason and insulting to people whose only means of transportation is in their shop. STAY AWAY FROM THIS PLACE AND SAVE YOURSELF FROM FUTURE FRUSTRATIONS.

These guys were great! I called them after I swiped the side of my car against a post in an SF garage. They were recommended to me by my favorite VW dealership and the job they did was *perfect.* Can’t even tell that it’s been worked on. Plus they detailed the car before returning it back to me. my car hasn’t looked that pristine since the day I bought it.
Plus, they were extremely easy to deal with, friendly, and were willing to go great lengths to work with me on pick-​up and drop-​off. Nice combo.

Wow these guys are fantastic!!! Fast and friendly service that not only did an amazing job on my car but they provided a car for and when I picked up my car it had been detailed clean!!!
I can’t say enough about these guys but that I highly recommend them:)

Actually was recommended by a towing company and I don’t regret it one bit… except for the driver of the towing company, which had NO affiliation with the shop.
Crazy drivers in SF! everyone drives like the roads are empty… well, it’s NOT! My first accident, so I had no clue with the process and whatnot, but both Roger and Jason walked me through it with ease.
The damages to my Lexus IS300 was the front hood, bumper, light, ac and other small parts. So Roger somehow managed to get all OEM parts for my car… except for the emblem, which I can’t blame them… Lexus no longer makes the charcoal emblem for the older models.
Took them give or take 2 weeks to fix all the damages.
To top off the damages to the front, the tow truck driver literally dropped my car when he dropped it off to the shop… the guy messed up my muffler and bumper. ALOT of cosmetic damages to my car IN ONE DAY.
I told Jason about the incident and I didn’t even need to contact the tow truck company regarding my car, Jason and Roger handled it all for me. Talk about conveniences. Jason got the towing company to pay for a new bumper and muffler and I didn’t even need to go through my insurance. (waiting for the stupid reimbursement is crappy).
All-​n-​All I would definitely recommend this to my friends and especially you Lexus’ owners… they are LEXUS CERTIFIED! and had my car come back to me looking better than I first had it. *happy tears.*

Heres my review about this place… I have to agree with paul k’s review… Untrustworthy shop, giving the run arounds, and unreliable people…
From reading everyones review it sure does seems like they are jason’s friend doing him a favor

So I waited 8 months to write this interview. .. to see if things are not what they seemed to be. So much for a wishful thought.
I took my car to autobahn after I got T-​boned by a lady who ran a red light in the Mission dist. in SF. It was Sunday, and I took the advice of the tow truck driver who recommended them to me.
A quick summary of the disaster to save you the headache: my car was estimated at $ 14K for all the repairs; it took them 3 months to fix my car; they used used after market parts on my car then billed the insurance for brand new parts; the used part (power steering pump) failed on my while I was driving, almost causing a crash; I took the car back to another shop for a second opinion after the part fails on me second time around and find out about the whole thing; I reported the shop to the Bureau of Automotive Repair; I find out from the Bureau that the shop is not even a licensed shop.
I almost have a stroke.
The end? Unfortunately, no. My car is still having issues and 8 months later I am still taking my car to different shops to have more work & inspection done. I guess is that all the people with the 5 star reviews are friends of these crooks.
How’s that for a honest review, Jason?

Thanks to my fellow Unilocalers… I found Autobahn!
Some idiot slammed their door into my car which created a big dent on the drivers side door and on another occasion some other idiot parked too close to the backside of my car thus creating a really ugly bumper. why do we have such inconsiderate fools in this world?
well…back to the review! Autobahn took care of my 2008 Mercedes C300. What sold me to pick Autobahn 1. the 5 star reviews of everyone that has reviewed this place and 2. the proximity of the shop to my home and work. I called in and Jason was very helpful and asked me for a convenient time. (I originally wanted to bring it to a shop in Burlingame called All Makes-​which is also a good shop-​but it was out of my way). He told me they were an authorized Mercedes Benz body shop. Right away… I was COMPLETELY sold. I dropped off my car and it was sooo convenient. I usually have to bring someone along so they can give me a ride but Jason was nice enough to give me a ride-​it was just down the street anyway.
That same day… he called me back with a quote for the damage of my bumper which was very very reasonable! My insurance covered the damage on my door and I just had to pay the deductible. So this review is getting long… in short: I was very satisfied and pleased with the body work they did-​my mercedes is brand spakin’ new again-​and also their customer service! Thanks Autobahn, I’m sure I’ll be using you for future «collision» needs…(let’s hope only when it is necessary! don’t want to jinx an accident).

Service was very prompt, I was extremely well informed, and my car was out of the shop in a record time! I needed my car soon, but really didn’t expect to receive back so soon. I’ve been to many body shop and repair locations in my lifetime, let’s just say it’s at least 3 decades, and this is by far the best body shop & repair that I’ve ever experienced. I then brought my car to Infiniti to get a major tune-​up and had the factory technician, who was my friend and also had body work experience, take a look at the quality of the body work and mechanical repairs and his exact words were «the shop that did the work on your car did an excellent job». I’ve always had some problems or delays with shops, which made me search elsewhere the next time, but I’ve found that this particular body shop & repair has earned my loyalty for at least a long time!

I took my 93 Acura Vigor to Alan’s shop for a brake pad replacement and his crew did a great job. The price was comparable to some other SF shops, if not lower, and they were very reasonable with the labor charge. Give em a call if you have car issues.