Bay Area Treadmill Service

Highly recommend Bay Area Treadmill Service! I had accidentally broken my new (used) treadmill during the process of moving the treadmill into my apartment. I made an appointment with Julian, and he showed up on time, went straight to work, and had the treadmill up and running in an hour. He’s an expert when it comes to treadmills, and gave me some good tips on how to look after mine. Wouldn’t hesitate to call him again if I need a service or repair down the line. Thank you!

I emailed over the weekend, explained what my treadmill was doing, he replied promptly and we scheduled an appointment. He arrived right on time with the correct parts, got us up and running quickly, and at a reasonable price. Great service.

After a little confusion on the appointment time, Julian showed up and took a look at Star Trac treadmill and recumbent bicycle. He quickly told me what I needed and gave me options of finding my own parts or buying new ones. I highly recommend Julian of Bay Area Treadmill Service.

This is a great company. Julian is a pro in every sense of the word. He arrived on time, walked me through the ins and outs of my treadmill, helped me navigate the customer service phone maze for the manufacturer, and pointed out ways I can save money on my treadmill maintenance efforts going forward. And he is a really nice guy. I will definitely be partnering with this company going forward for all my treadmill needs. Outstanding.

This morning my beloved Trotter just stopped working, so I called Bay Area Treadmill service. I assume I spoke with Julian, who answered immediately. I learned that my old treadmill was not worth fixing, but Julian took the time to give advice about buying a new one. He truly went above and beyond for someone who wasn’t even a potential customer. I am so appreciative!

So we broke our treadmill out of the box… User error on our end but basically we had no idea how to fix it. After trying to get help with it before and having people bail on us, we finally decided to give this service a try. Upon arriving, he noticed immediately that we cited the wrong line for repair and we braced for the bad news.
Except there wasn’t any. He targeted what needed to be fix, fixed it, and even had extra screws since we seem to have misplaced our set. You really don’t get much better service than that. Within 1.5 hours he finished putting it together, serviced it, and got it up and running.
Thank you for your phenomenal work!

Thank you Julian for your hard work, you never complain and really know what customer service is.

Julian is awesome. He is prompt, courteous and stands by his work. He knows everything there is to know about treadmills and had great advice for me on maintaining the unit going forward. Should I run into problems again, I will not hesitate to call Julian again. He is well worth the money and I highly recommend this business.

Julian picked up the phone when I called, and set an appointment with me for the next day. I emailed him my information within the hour and he confirmed getting it. He showed up on time, was upfront about the cost, worked quietly and quickly, was pleasant to have around, did a great job, was very knowledgeable about the treadmill and spin bike he put together, and showed me how to get started using them. I highly recommend this business.

Used Julian and his service to repair and refurbish my 8 year old heavily-​used elliptical. If I could give him 10 stars, I would! He showed up on time, explained in detail the repairs needed and had me test out my elliptical before he left to make sure I was completely satisfied with the repair. His prices are definitely reasonable for the quality of work and service he provides. Highly recommended.

We were able to setup the appointment within a few days of calling them. Julian, the technician, arrived on time and was very friendly. He’s been doing this for a while and so he provided pointers on how to maintain our equipment, and what to do to avoid problems we might have, such as how often to apply the lubrication for the track. The assembly of our treadmill took about one hour. It was by the far the easiest and most professional installation job I’ve ever had.

I’m so happy I followed the five-​star brick road on this one! Treadmill Service is definitely worth a five-​plus star ranking. Julian was responsive to my email, timely, practical, and professional.
I purchased a treadmill online with the ‘white glove’ in room set up service (at an extra $ 250) and they No Showed. So I cancelled, reordered without assembly, and called up Julian instead.
I was able to set up assembly service within two days, for half the cost. Julian suggested we move the machine ourselves (to save me money — luckily I do have an elevator) and once that was done, he went straight ahead at putting my new treadmill together. Once he was done, he showed me some of the key instruments and had me test drive it. Perfect! And all in less than two hours (okay, the moving was the trickiest; the assembly took less than an hour I think).
Throughout, Julian was upbeat despite breaking a sweat on the move.
I would highly recommend Julian /​Treadmill Service to anyone needing a machine assembled. Super courteous guy who quite obviously knows what he’s doing.
Happy customer!

He came. He saw. He fixed. It was really that easy.
I have a used (we bought it from a neighbor) Reebok treadmill that started slipping badly. I called Julian and we arranged a mutually agreeable time two days later. He arrived when he said he would and got straight to work. Fortunately, the machine did not need extensive work, just a lube job and some adjusting. He gave recommendations to keep it in proper working order. But I paid the tenth of the cost for a new machine and that makes me Very Happy.
I highly recommend Julian and Bay Area Treadmill Service.

I found Bay Area Treadmill Service on Unilocal and they do indeed live up to their reviews! I received a prompt reply to my online inquiry, scheduling was flexible, Julian showed up right on time for the appt, and had our treadmill fixed within about 20 minutes!

So I have an elliptical trainer (Precor) that I purchased from a shady seller off of «shmaigs shmist» a few years ago (maybe not so shady, as he –did– have a warehouse in the East Bay, so that feels legitimate, right?). The story was that this was a unit «repossessed» from a start-​up company’s gym (company goes bankrupt, the gym equipment gets punished) and after being «reconditioned» (yeah, I’m using a lot of «air quotes»), I could be proud owner of etc etc…
Anyway, I use the elliptical irregularly (no pun intended) but when I’m in a ‘lets get fit’ phase, it’s a big part of my sweat routine. A month ago I get inspired, get on the Precor, start moving and ‘click click click’ goes the sound from somewhere deep in the machine. I figure its just needs to shake off any internal cobwebs, but no luck… day after day ‘click click click’ and not the good kind… So having more tools than brains, I take apart the front mechanism where I think I’m hearing the sound, but after some further troubleshooting I realize the sound is coming FROM INSIDE THE HOUSE!!! (uh, from the back of the machine where the ramp connects to the frame.) And at that point I realize, I may be «shmaigs shmist shmucked!» So off to Unilocal I go and voila, Julian! We set up a time window (and he shows up within minutes of the start, and not hours after the end) and after just a few minutes he confirms my worst fear: I’ll never play accordion again (not a problem, since I couldn’t play before)… and also, the part where the ramp connects to the frame is cracked, and looks like it was poorly welded in a quick repair attempt somewhere in the past (I did think it strange that the guy who sold me the unit walked around wearing welding goggles).
Long story short, we come up with a few different Plan «B“s, one of them being that I contact Precor and see what they say… and what they say is, «oh, yeah, that was a known defect… we created a repair kit that you be the proud owner of etc etc… I buy the kit (and shame on you Precor… a repair kit for a known defect should be free, even to a subsequent owner) and when it arrives, I reach out to Julian who comes back out to my place within a few days, spends more than 3 hours maneuvering this heavy piece of equipment by himself (rejecting my offer of help repeatedly), installing the repair bracket, going through and replacing/​repairing/​cleaning and tuning up all of the shoddy work from the original «reconditioning», and handing over the keys to, effectively, a brand new machine (feeling smoother and more stable than it ever did!)
And he charges me a very reasonable fee, even giving me a break since he had to come out twice.
Bay Area Treadmill Service is worthy of all the 5-​star reviews it gets and Julian is a wonderful and skillful businessman and workman I can not recommend highly enough!

I contacted Julian on Monday about my two treadmills that were having issues. He scheduled me in for that Wednesday in a two hour window and arrived promptly towards the beginning of the window. Checked the first machine and told me frankly that it would not be worth it to fix this one for the money and that getting a new one might be more advantageous. Checked the second one and said it was an easy fix and he went on to fix it and lubed it for me and even vacuum the debris that was collecting underneath. Julian was very professional and educated me on how to maintain the repaired treadmill for the future. I highly recommend Julian for all of your treadmill needs… he offers excellent service and knows his stuff!

I found Julian via Unilocal,and he is everything I read. He returned my call quickly, and like everyone has said, he was able to help me over the telephone. Thanks Julian!
Kelly P., Fairfield

I would like to be able to review this service. Unfortunately I have submitted two requests (one in December, one in January) and have not received any response. Even if they are not able to provide service for whatever reason I would at least expect the courtesy of a reply.

I found Bay Area Treadmill Service via Unilocal.I read through the reviews and was blown away at how positive everyone has been. Typically with service companies you find a few bad reviews, but not a one. This 5 star rating is absolutely spot on. Julian was at my house promptly, fixed my machine in record time, them made suggestions on how I could improve my current machine, but also provided alternative machines I could purchase (in my price range too!).
If you need any help with your machine, please contact Julian. He is so fantastic!

nooow I understand why there are some many rave reviews for Bay Area Treadmill on Unilocal.Julian was at my house this morning to fix my elliptical. He arrived on time and was obviously extremely knowledgeable and professional.
I thought I had two problems with my machine. But, Julian spotted two other minor issues I had that I didn’t know about, and told me how to fix them myself (I have to order a part).
I originally contacted the manufacturer (Life Fitness). Having an «authorized service rep» come to my house was going to cost nearly double what Julian charged.
I have to echo another poster who said they would give this company ten stars if they could. I couldn’t be happier.

Great Guy who works hard to find a reasonable solution at an optimal price.
Arrived right on time and figured out what was wrong with my treadmill quickly. He then gave me two choices and recommended the more cost-​effective option. Great, trustworthy guy. I would use him again in a heartbeat.

Great service and an honest businessman. I called first to ask about my issue with my treadmill. He suggested that I just try lubing it myself would probably fix the problem and would save me some money. I decided I just wanted a full service/​checkup on it anyway and asked him to come out and look at it.
He arrived at the time he said he would and was quick to get to work. Inspected the treadmill and started maintenance/​cleaning on it right away. Didn’t try and up sell me on anything or order any unnecessary parts. He just did what he said he was going to do and showed me how to lube it myself for the next time, as well as other simple maintenance I can do myself.
His invoice was exactly what he said it would be on the phone and was very professional.
If you need treadmill service stop looking and call «Bay Area Treadmill Service». He is a small businessman doing things right and taking care of customers as businesses should. Stop looking at other service providers and call to get your treadmill fixed asap.

Never dealt with another treadmill repair company, but from my experience with Julian (self-​employed).
1. Appoint at 11am, Came at 11am
2. Told me before hand $ 125 to fix problem and tune up our treadmill. $ 125 it is.
3. Told me my treadmill was perfect and that I will probably only need to tune up every few years depending on usage. Didn’t try to sale me on unnecessary repairs.
Best customer service.

Julian came to my house on December 21, to look at my Sport Pro-​form 1200 Treadmill, which I bought in 2007. I felt the Belt is not Stable and Slipping a Bit. Well, I was sick at the time of my appointment, so my sister helped me out and explained to Julian what I thought was wrong with the Treadmill.
My sister was so impressed by Julian’s Knowledge, Professionalism, Honesty, Patience and How Nice Julian is. He didn’t take advantage of the situation and just oiled and adjusted a little thing in the treadmill. He explained and talked to my sister through the Process. And can You Believe that He even Took his Shoes Off! in My House!!! No Repair Man, Plumber, Cable Guy, Delivery Guy or Handy Man ever Did that Before!!! He asked my sister if «He should take his shoes off.» Maybe Julian Noticed the shoes we have left outside, hehe. His very Considerate!
His One in a Million! Great Service, Professional and won’t take advantage of the Customers. A Total Nice Guy. Will Be coming Back to Julian for More Business, that’s for Sure!!! I would Give Julian More Stars if I could but I guess the Limit is only 5 Stars. But I did make sure My sis gave him a box of Andes Crème De Menthe Cookies, which he Totally Love!