Benefit Cosmetics Boutique & Brow Bar

Came in on my lunch break and was told it would be a 20 minute wait, only waited 5 minutes. They gave me good advice on how to make my eyebrows more even (grow one out, don’t tweeze!) in and out in less than 10 minutes :)

convenient area since I work in FiDi and they always accommodate walk ins

Raven just did my brow tint and shaping and my brows look amazing. She’s fast, thorough, and couldn’t be nicer. (Plus, her own brows are gorg, and she does them herself.) I highly recommend her!

Thanks to Bri my brow game has been taken to the next level. I love the darkening job that she did! I did not think it was possible for me to like my brows this much.

It’s more of a 3.5 stars. This is my first time ever getting my brows professionally done and waxed, I normally tweeze them at home. My coworker loves Benefit’s Brow Bar at the Concord mall and she convinced me to finally get my brows done. This was the closest Brow Bar near work so we decided to go during our lunch break.
Upon reading all the previous reviews, we booked our appointments online with Marian, for all 3 of us. Once we got there, we got sat down and prepped. My coworker, who went first, already had her brows shaped and everything, so all she did was get a wax following the shape. Super quick (5 – 8 minutes) and Marian was super friendly. Next was me, I told her that I wanted to get my brows shaped and they’re pretty uneven. I initially thought she was going to do the whole brow mapping thing that Benefit does but she didn’t do that. She basically just started the wax and it was super fast, less than 10 minutes. My brows turned out pretty nice and for a first time wax session, it was not bad at all. I have extremely sensitive skin, and thought that the wax would react badly but it was all good. My other coworker got her brow wax while I got mine filled with the Gimme Brow by Desiree. She was really nice and gave me natural brows and a little concealer around the brows. Loved it! My other coworker got her brows filled with Gimme Brow and the Instant Brow Pencil, she told the lady that they were too dark for her but she filled in the other brow with the same amount of product. A little con there.
Overall, I liked the experience but it could have been better. I wish they did the brow mapping like what I read online but it still turned out pretty nice. I would definitely recommend Marian, she was super quick and listened to what I wanted. Could be done on your lunch break and still have time to get some good food around the area.

Bree is the bomb, walked in for brows and she nailed it quick and efficient. She’s a total doll. She finished me off with some aloe and concealer. Top notch service. Will for sure be coming back.

I’ve been a Benefit customer for more than ten years, and with perhaps one or maybe two incidents that serve as exceptions, the service always is excellent. I usually go to the Fillmore Street boutique since it is fairly close to my apartment, and I love everyone there. Joseph, Athena, Victoria, everyone. So it does seem a little unfair to write a glowing review for another boutique, but I had a fantastic experience at the Sutter Street location a few weeks ago.
I work weekends, and I made a brow wax appointment before work on a Saturday. I work downtown, which is why I made the appointment at the Sutter Street boutique. Now, I will pause here and say that this was poor planning on my part. I gave myself fifteen minutes from the time the brow wax would be done to get to work, which really wasn’t very smart because you never know what might happen and cause delays.
Lo and behold, I walked in, and Nicole, who was working at the front desk, told me that one of their estheticians had called in sick that day, and therefore, they were running behind schedule. I explained that I had to go to work, and Nicole told me to stand by while she checked in with the one esthetician who was working, Within one minute, Nicole came back and told me that I would be next, since I had an appointment and was one time, and that it would only be a two or three minute wait. A woman who had come in for a walk-​in brow wax was very nice and had no problem with me going first. About two minutes later, I sat down with Raven, who did my browns, and I was on my way and on time for work.
Now, you may think that the reason I am so happy with the service is that I made it to work on time. That certainly was great, but frankly, had I been late, I would have considered it to be my own fault and poor planning. What made the experience so great was the energy in the boutique. Despite a potentially stressful situation, both Nicole and Raven were so nice and so calm and SO positive. That’s always the case at Benefit, but they seemed to be genuinely enjoying their day at work, despite being short staffed. That made all the difference in the world and put me in a good mood for the rest of the day.
I actually spent a chunk of that Saturday on the Benefit website trying to find a feedback section so I could tell the company what good service I got that day, but alas, I couldn’t find such a section. So hopefully this review will suffice.

I had my wedding make-​up done here. Make-​up artists charge exorbitant rates for bridal make-​up, with some quoting me $ 300-​$ 800. For $ 55 worth of makeup, which I ended up buying for my friends who were helping me out on my wedding day, I got the best make-​up application of my life.
Nicole did such an amazing job, matching my face closely to the picture I brought in and Bria did a fantastic job with the lashes. I couldn’t be happier.
For brides who don’t want to get ripped off and pay hundreds of dollars, I highly recommend making an appointment here. I’ve gotten lots of professional make-​up work done before and I’ve always been disappointed with how they’ve made me have geisha eyes. But these girls handled Asian eyes perfectly and I couldn’t be happier with how the girls helped me prepare for my big day and the price is awesome!

I love Marian! Brow wax + tint goddess, and it’s like talking to a friend while you get your service. She’s super bubbly and friendly, and I always leave feeling great about my look.

Brows on fleek. Yep — I said it. I’ve been going to Benefit now for about two years to get my brows done and they always look amazing. I love this store and recently found out it’s the flagship store in San Francisco, which is amazing! The staff is incredibly friendly and accommodating. Pop in here if your eyebrows need some lovin’ or if you want to pick up some beauty products!

Walked in to quickly buy an eyebrow pencil on my lunch break…
…walked out with $ 100 in new products, a bunch of freebies, and an exfoliated (and freshly made up!) face.
Damn, B! You get me.

Did eyebrow waxing and tinting
First of all, the brows were shaped perfected. I was happy.
HOWEVER, tinting didn’t make any difference, so it was a waste of money.
Most importantly, the skin around my eyes was ripped. It even hurt when Bri put aloe To calm it down. My heart is now broken. I don’t think I’ll ever come back for waxing.

One of the scariest feelings in the world of beauty is finding a new aesthetician. I loved the girl who used to do my eyebrows, but then I moved and needed to find a more conveniently located Brow Bar. I’m so happy about my great experience at this location and look forward to returning!
First of all, booking appointments online is amazing because their calendar is in real time, meaning you can book a 2:00PM appointment at 1:50PM. At other places, once the day starts, you can’t even get into the system. You can also walk-​in without an appointment, but you never know when it will be busy, so I always recommend making an appointment in advance.
I randomly selected Bria as my aesthetician, and she was wonderful. (Edit: Since then, I’ve also had Antoinette who is also amazing!) She cleaned up my brows successfully, made sure I was happy with them, then sent me off with a smile. She also introduced me to some of the Benefit products I had never used before, and I always appreciate their recommendations. Nicole rang me up at the cash register, and she was awesome too. Everyone is so nice here.
I love that this boutique is fully stocked with Benefit Cosmetics, so I can definitely rely on coming here for refills on my makeup. Plus they have body waxes too! Maybe I will try those in the future.

I came in for a brow wax and a brow tint. The girls here were super nice and didn’t pressure me into buying anything unnecessarily.
I cannot recall the name of the woman who did my brows, but she was nice as well and did a quick and clean job. My only complaint would be that the color she tinted my brows was extremely dark. I’d had my brows tinted before, so I expected it to look a little dark at first, but I felt like my brows looked black for well over a week (and I have light golden blonde hair). It was a little extreme for me, so I felt a little disappointed by that result.
Thankfully, it’s only temporary and it’s faded nicely by now. I would give them another try, but maybe skip the tint. They do a good job with waxing.

I came here and requested Bria based off other Unilocal reviews I had read. She was sweet but completely butchered my eye brows. I will never return again.
One eyebrow was NOTICEABLY thinner than the other. When I said something about it she said «no, it’s bc you have blonde hairs». No, I have brown eyebrows and she ripped off half of my brow. I should. It have to draw or fill in my eyebrows because she did a poor job– but now I have no choice. I have posted pictures to show. Do not go here.

This is my go to spot for mid day eyebrow wax touch up.
You’re not going to get a spa like atmosphere or treatment but they’re super friendly and it’s quick which is just what I need. I feel like this location is less busy than the one in Macy’s too so it’s fairly easy to get in last minute.
I’m hoping to try the tinting service soon!

Such awesome products and friendly, knowledgeable ladies. Just a quick walk from the Sansome /​Sutter exit of Montgomery BART.
If you’re a fan of Benefit Cosmetics like I am, you definitely want to take the time to hit up a boutique. It’s a different experience from going to a counter in a department store or in my case, picking up the products from Ulta.
I went in for a brow tinting with Marian, and Nicole touched up my brows with Brow Zing before I left. It was my first time getting a tint so I probably could have gone darker than I ended up going with… will definitely do that the next time. But I can see a significant difference and it has cut down on my brow prep quite a bit.
$ 19 for tinting is a steal, which means you can spend more money on makeup! Definitely something to look into if you need some direction with your brows (like I do).

I walked in last Wednesday during my lunch break as I was in need of a brow wax. Luckily, they had time for a walk in as I didn’t have an appointment.
I ended up getting my Brow wax ($ 21) with Bria Dunn. She’s super sweet and professional. I really just wanted my brows cleaned up and she did just that. I don’t mind doing the occasional plucking for maintenance, but I’m bad when it comes to trimming them.
Afterwards, another employee applied some soothing gel since my brows were starting to itch from the waxing. Cooled it down right away. Plus she filled my brows and refreshed my makeup. She asked if I needed anything else and I told her I was looking for an eyeliner that didn’t run as my lids can get a little oily. She recommended a gel liner which worked perfectly.
Great first experience at Benefit on Sutter. I’ve been to other locations and walked away with uneven brows. This is not the case here. My brows got some lovin!

Have been here several times and the service is mixed. I’ve found a few times like recently that even if you have an apt they are really delayed and not good at managing expectations. Sometimes they offer make-​up touch-​ups, and other times they don’t.
The make-​up/​product is ok. Packaging is better than the actual product if you aren’t a pro at application in my opinion.
Fair prices, but it would be nice if they offered a frequent customer or loyalty program.

For those of us who get their brows waxed somewhat regularly (like, at least once a year), getting in front of a mirror with good lighting can be a bit scary! And hairy. From the comfort of my bathroom, these guys looked fine. But now that I’m looking much closer, they’re a hairy mess…
Thankfully, Benefit does brows on demand. No appointments necessary. Just walk on inside one of the boutiques and someone will be with you shortly. Sometimes there’s a wait, but never more than 5 – 10 minutes in my experience. Gives you time to look around and figure out what else on your face you’ve been neglecting ;)
Upon my last visit to the Sutter store, not only did my brows get some TLC, but I tried eyelash tinting as well. It’s not as a dramatic of a result on brunettes as it is on folks with blonde lashes, but I must say the overall effect is worth the procedure. Lashes curl much easier and even without makeup, your eyes look much more alert.
Let’s briefly talk about Benefit beauty products: I’ve been a huge fan of the «Stay Don’t Stray» primer for years. In addition, was introduced to the Coralista blush which apparently looks good on just about everyone. AND there’s now eyeliner that makes application *so* much easier: «They’re Real Push Up Liner». Pretty sure my 10-​year-​old niece could handle a cat eye with this handy dandy tool.
Let’s give a girly round of applause to a local cosmetics/​beauty company based here in SF. I never leave feeling «overdone» or like I need to wash my face after a visit; quite the contrary. Kudos to Benefit for making us gals look and feel like pretty young things!