Best Web Choice

I had a web site built by
and their customer service rather sucked. So, I’ve been looking for another company to take over and found best web choice; I e-​mailed them requesting for a piece quote. In about two minutes, I received an e-​mail saying that they didn’t give out price quotes to anonymous sources. I wish they would have said something like, «Can you, please provide us with your information? We receive a lot of scams and, for this reason, do not provide price quotes to anonymous sources,» or something like that. The way how they put it just made it sound like they didn’t want to do business with me.
I sent another e-​mail asking what kind of information that they needed; it’s been an hour and still haven’t received a reply e-​mail. So, it takes two minutes to say they can’t give me a piece quote and take more than an hour to let me know what kind of information that they need to give me a price quote? I guess I know what kind of customer service they provide!