Body

Great store. Wide variety of groovy shirts, shorts, and best collection of sneakers. To the people who complain that employee did not open your shoe box, or assist you with putting them on: this isn’t Nordstrom’s. Learn how to open your own box and try on your shoes without someone else’s help. Lol.

i went in to get a new pair of tennis shoes, i found a pair i liked, $ 150 and asked to try them on. The sales person i had to track down, went in a found the box and just shoved it at me and left. He did not open the box, assist with the shoes or anything. Very bad service when you are spending money. The owner needs to do some customer service training!

My shopping experience was much more pleasant, than trying to return an item not used or worn. The return policy is for an exchange or store credit. The sales associate & manager were unable and/​or unwilling to make an exception, and credit my account. It’s more than disappointing, so I gave them back their merchandise & walked out. I’d like to see if they’re going to resell my merchandise, but I won’t be back.

So I was shopping around the Castro and walked into Body as I wanted to purchase a T shirt I saw in the window. The 2 sales associates working couldn’t be bothered to stop their conversation to even acknowledge I was in the store (I was the only person in there and now I see why). I walked all over the store looking for the shirt I wanted to buy. Still they continued their conversation and didn’t even say 1 word to me. At this point I decided I didn’t want to buy anything at all in this store and left and I’ll never be back

THIS STORE SHOULD COME WITH A WARNING! They should get a zero.
I went in looking for socks for running because I was in the neighborhood. The store was so poorly lit I wasn’t able to read the size of the socks. A clerk that «helped» me asked me my size (small) and handed me a three-​pack, telling me they would fit. Upon getting home and being able to read the package, it turns out the jerk sold me the wrong size: medium.
I was already resenting the inconvenience of returning them. When I did, they said they didn’t have any size small in stock and would not refund my money. Really? THE CLERK LIES TO ME TO GET A SALE AND THEN THEY WON’T ISSUE A REFUND WHEN I DISCOVER THEY’RE LYING SCUMBAGS! The package was unopened. They suggested I open it and try them on, but (when I asked) they said if I opened the package they wouldn’t even give me a store credit. What kind of policy is this?
They exchanged the unopened package of socks for a gift card and said check back in a month for my size. (I really needed new socks, so I had to go elsewhere to buy socks that fit.) Three times I went back over as many months and BODY never, ever had a size small. What gives? We’re not talking weird sizes here, a huge chunk of the population is one size larger or smaller than average.
Caveat emptor (buyer beware).

Hi Mark at Body. Thanks for nothing; I ask whether you could stay open 5 minutes past your scheduled Close time of 8pm so that I could drop in. I was planning on quickly spending a couple hundred bucks on a couple pairs of shoes which I had already picked out. I traveled 30 minutes to come to your store. You said that you wouldn’t be able to accommodate.
Is this how you run your business? Aren’t you interested in things like revenue and sales commissions, all for an extra five minutes of staying open?
Fuck this… I won’t bother returning
Mark: if you’re the owner, I hope you go out of business. You should never turn down easy money.
Mark: if you’re an employee, I hope your boss reads this and fires you. You just cost the owner easy revenue, and you don’t deserve a job in retail.

Needed last minute beach wear for a vacation, found a couple things on my own then met Lido. He found me swim suits, shirts, shorts & work pants (for another day). He was honest while telling me what looked good, what was totally wrong for my body (even some of his choices) and what clothes/​colors I could wear w/​various outfits. I asked him about a pair of Diesel pants I loved, couldn’t remember the name; he told me I was looking for Diesel 55, discontinued, then offered replacement suggestions. Tried them on, w/​out hesitation Lido told me they didn’t fit me right at all. Offered to tell me when similar pants are in stock.
Their clothes are pricey but it’s in the Castro-​what do you expect? The trade off: brutally honest staff who’ll make sure you always leave looking hot instead of telling you something is «cute» just to make a buck. Definitely well worth the cost

Not that great of a store. It looks dirty and old. The window displays are sometimes interesting but look pretty amateur. The clothing selection is ok but you can find the exact same merchandise online for significantly less. Customer service in the store is non-​existent. I occasionally go in there but haven’t purchased anything in many years. I do recall one of my purchases in the past was a boxed pair of gay looking underwear that I realized when I got home I got the wrong size. They were accommodating in terms of exchanging the item but I remember the cashier doing some smell test on what I brought back even though the box was unopened. I thought that was kind of weird.

I dunno how they do it, but this is the only place I *routinely* shop in the Castro when I visit SF. And while they definitely keep the staples (NorCal T-​shirts, etc), they have a great selection of sneakers/​tennis shoes and swimsuits. Props to the new addition of funky socks.
Staff is always nice, and has gotten better at being helpful at the right time for the right reason. Props to the people who run this place. I like ya.

Friendly staff, Well stocked, Locally Gay owned (this part is important to me). I always get great service and the manager Isaiah is happy to special order items for me. I really like that the staff gives an honest opinion on how clothes look on me. Even if it cost them making a sale. Gives me confidence in what I purchase.
Lot’s of nice seasonal clothing to shop. Shoes, tees, jeans, shorts, shirts, sports wear, in a store just big enough to carry it all without being overwhelming.
Body puts items on sale, that you actually want.

Super petite boutique de fringues dans Castro street !
Cependant, né vous fiez pas à la devanture qui donne l’impression que c’est une boutique exclusivement pour hommes, il y a aussi des articles pour femmes :-)
Le genre: street wear multimarques. On trouve de tout: des t-​shirts originaux, des jeans, des gilets, des chaussettes avec des moustaches, des strings pour hommes très heuu gay ^^, chaussures trendy, une vrai cavernes d’Ali Baba quoi !
On a tout deux trouvé notre bonheur ici et si les prix n’étaient pas si élevé à notre goût, on aurait surement dévalisé le rayon t-​shirts qui est vraiment très très chouette :-)
Le personnel est super aussi, à l’écoute, présent mais pas envahissant.
A faire absolument lors de votre visite de Castro!

It’s great to have such a snappy fun stylish boutique on my work block — I rarely buy tshirts anywhere else. Also a great Adidas selection.

Was asked to bring back a T-​shirt from SF and this is where I found it: A mostly men’s casual clothing store in The Castro.
A couple of lovely guys helped me finally find something that wasn’t garish (Chinatown, I’m looking at you), unrelated to San Francisco (Mission District is too hip for the tourist’s T), not too in-​your-​face (No worries, The Body does carry some of this), and found seemingly everywhere (Old Navy, American Apparel, etc.).
After reading some of the reviews, I still think that thirty-​something bucks for the T-​shirt wasn’t a bad deal, but worry about the smaller sizing.
P. S. Love that The Body has such funny, (former) customers — read some of the low-​starred reviews for a good time.

Truth is I could spend some time describing how terrible this store is however the truth is that the effort is not worth it.
Bottom line, the owners hire surly little people, do not train them to work with the public, do not ever introduce customer service and obviously do not pay them enough to motivate them to care about where they work. I have been shopping there for over 10 years and after going in there the other day and being treated like an inconvenience for the fifth time in the last few month I have decided to stop shopping there.

Great place to shop. Great staff. The manager is attentive and will be happy to see you leave with a smile. The owner actually does A LOT for the community which is great.

Store credit!!! Nuff said …
But Seriously? Let me get this straight… Im returning something and all the tags are attached along with the receipt and you’re going to give me a store credit of $ 89!!!
WTF?!?
I love what they sell here but seriously, the return/​exchange policy is redunkulous!!!
Lost my business and my friends as well.
#lame

I have been shopping at Body when they were located on 18^th Street, prior to moving to the 400 block of Castro. I like to dress nice, especially in trendy sportswear. I also like to dress age appropriate (I’m almost 50) and I am not the smallest guy in the World, so finding appropriate clothing can be challenging.
A few things to mention about Body. Yes you tend to pay a higher price for items but they have the trendy items that people want, they are located in the Castro, they play great music while you’re shopping and people, be real, they have to pay the high price Castro rents. Enough said. In addition, they have to endure some of the attitude that drifts from the sidewalk into the store. Manners are always paramount.
So, if you’re looking for RVCA, Quicksilver, SuperDry, American Apparel cut t-​shirts, specialty t-​shirts (throwback insignas (i.e. I-​Beam, Golden Girls, Metal Bands, Disco-​era logos and Comic book heros)), great tennis shoes (Nike, New Balance, Adidas, Asics, beach sandals, all the new fitted underwear and under t-​shirts, fitted socks, bathing suits/​speedo styles, Puma Bags, etc., Body is your place. You will have to shell out a few more dollars but when you add it all up Body has it going on.
They have been known to give a small discount to repeat customers.
Also, they have regular sells and put everything in the front windows at 25% to 50% off. They also have irregular shoes sizes (they find me my size 14).
Lastly, Peter and Isiah always make sure they find larger or smaller sizes, if you’re having trouble in the dressing room and if it exists anywhere in the store or at Citizen (their sister-​store), they’ll find it or are always willing to order it for you.
Yes, I like clothes and with Body 3 blocks from my home, I’m always assured, I have any of the new, well-​fitted age-​appropriate, trendy, fashionable sportwear items.
Looking good is feeling good.

I love the stuff they sell and seeing all there displays and new running shoes but I can’t really get over their ridiculous return/​exchange policy. I received an expensive ($ 60 on sale) button-​up shirt for Xmas and I tried it on to find that it was too small. I went to exchange it with all the tags still attached, receipt and bag. They said it was policy to not exchange sale items.
I can’t say I’ve been to any local shop that had such an extreme and unfriendly policy for holiday shoppers. I would understand if the item was bought last season (It was bought a week or two ago), if it was cheaper item, or even if I did not have a receipt. But I guess those 60 are more important to them than return shoppers and bad reviews.
You would think a local shop would be better about serving its community. I won’t be supporting this store which is a shame because i often shop local.

Cute little place in the ‘Stro with some fun t-​shirts and fashionable sneakers. Prices are a bit high, but occasionally their sales are pretty okay. I’d get some new kicks here if I made a bit more money…

After just reviewing Citizen, Body’s sister store, I am again shocked that this store also has such low reviews. Both Citizen and Body have such amazing employees, and I could talk to them all forever. I don’t even shop here, but go with my boyfriend, who always finds awesome sambas and other shoes at this place! They do also have some cool Giant’s T-​shirts that I’ve got my eye on.
Super friendly, decent prices, and awesome clothing. Again a rare Fred Perry supplier.
5 stars, keep up the good work guys!

Yesterday I would have reviewed this store and most likely given it a 3. Today changed my mind, and if I could give it less than a 1 star I would. Ive been a local resident, and have on occasion purchased t-​shirts, and sneakers from this store. Today I wanted to purchase an advance ticket for a local event (the standard $ 15 advance, $ 20 at the door). I had options of online purchase, or stopping by a business that Ive been to before.
When I stopped by to purchase the ticket, I was told they added a $ 2 service charge to each ticket. Although $ 2 isnt a lot, and some will actually pay the extra, my points are these.
–Purchase online doesnt add a service charge.
–Greed of a local business owner/​manager is the cause of this fee.
–Why purchase in advance to save only $ 3 (see money isnt the issue and Im just as happy waiting for $ 3).
–Community is supposed to stick together and when local businesses arent playing together, it leads me to believe they dont understand what community is.
As a result of the $ 2 charge (which I decided not to pay), they will lose my business from future purchases which although isnt an exagerated amount, is still far less than me spending the $ 2.
I would advise people to shop at local businesses that actually arent looking to take advantage of other businesses, events, or their patrons.