Bon Appetit

If you have an 8am class, don’t even bother trying to get your coffee. The only coffee available at that hour is the burnt hot coffee they have sitting upstairs with other terrible breakfast options (sugary croissants and bagels). I don’t even know why I continue to purchase this coffee because it never actually gives me the energy needed for my much dreaded macro class at 8am.
The coffee bar downstairs is considerably better, but they’ve made the wise decision of not opening until 8am or later. WHY?!! I see students walk up to that coffee bar every morning only to leave pissed off and disappointed that they’re not open. It’s extremely inconvenient considering there’s no time to go elsewhere (off campus) to get your coffee, and the line upstairs wraps around the café. Not to mention, that coffee taste like absolute shit. It makes no sense that they wouldn’t open this part of the café earlier to cater to students with 8am classes. Majority of other universities have their coffee «shops» open almost ²⁴⁄₇ so the fact that USF can’t be bothered to even open theirs at 7am is fucking lazy.
I tried looking for a suggestion hotline for lack of better words and there is no such thing. This café needs so many adjustments not just to the coffee, but the food and service as well. The lunch bars (particularly the sushi bar) NEVER open on time. Many instances I’ve had to get out of line because I would be late for class due to the turtle like energy of the staff opening up lunch. I’ve been in line 15 minutes past their opening time on multiple occasions.
They don’t give two shits about the students’ opinion, and I’ve stopped bothering with purchasing food and drinks here all together. If you want bad service and overpriced food, go to crossroads café! It’s unfortunate that I can’t satiate my thirst and hunger when I really need it most. If you’re a student, then I’m sure you can understand the need for decent food and coffee during long hours of studying and homework.
Hopefully this review reaches someone running Bön appetite that can make a change. PUT A DAMN SUGGESTION BOX OR SOMETHING!

I’m a student at USF and while I’ve heard very mixed things about the on-​campus dining options, I tried to keep an open mind.
Overall, Bön Appetit is not terrible. If you’re on campus and don’t want to venture out too far for lunch, it’s fine, but it’s probably best to go in with modest expectations.
Above all else, the food is just sort of bland and the options are always the same: salads, burgers, pizza, etc. There’s not very much variety, and you don’t get much bang for your buck. I like that they have vegetarian– and vegan-​friendly options, but there’s a significant disparity between the quality of the food (meh) and the price of the food (WHAT?!).
It’s also very hit-​and-​miss in terms of employees and cleanliness. Sometimes, the employees are nice and helpful, and other times they’re rude and condescending. I’ve walked in to discover a clean and organized building, but there have also been times when the whole place looks dirty and grimy, even when there’s not many people in there.
Overall, you can probably do better. For example, a Mexican restaurant called Papalote is not too far away (easily within walking distance), and it’s both better and more affordable.

Wow, what a disaster of a place. I have found that USF puts all their funds in promoting their school and PR/​campaigns that they lack the skills to hire competent staff. From their instructors, administration and now to their cooks, it’s embarrassing.
I waited 45 minutes for a turkey burger, after 30 minutes I told someone, and she said It would be ready in 8 minutes. 10 minutes later she said sorry again and finally did something about it. In the end I got cold COLD fries and a dry turkey burger. Jason Landau, the Resident District Manager, and David Anderson, the Executive chef should be embarrassed!
I usually want to find the positive in every place I review but this was a train wreck. Not only did they take 45 minutes to make a simple thing but the cook kept touching meat to meatless products.
Y’all should be ashamed of yourself as a company.
If I could give it 0 stars I would.

This cafeteria is ridiculously overpriced! While some of the food is average-​good, it is generally a rip off.
A bottle of water: $ 3
A small breakfast sausage link: $ 1
A cupcake: $ 4.40 (partially because the students who work here do not know any of the prices)
A small (maybe ²⁄₃ cup) of fruit salad: $ 3.50
A small burger: $ 6
A salad: $ 7 – 9
Unless this stuff is all delicious, organic, or made on the spot fresh (which it is not) the price is not justifiable!
Service is snail pace if you custom order anything, the staff doesn’t bother to check the prices they enter at the register, it is always loud and crowded, and although Bön Appetit boasts «healthy» and «diverse» food options, the food is most certainly not healthy, and it is basically the same food every day.

A decent place to eat in if you don’t want to leave USF campus

I deem 5 stars to the new and improved infrastructure of Bön Appetit as it caters the main dining hall at the University of San Francisco. This does not mean however that Bön Appetit can’t continue to grow and improve. This morning I composed a sincere thank you letter to the executive chef who replied humbly and forwarded this message to his colleagues;
To the Executive Chef of USF Bön Appetit Market Café:
While I recognize it takes a whole team of you to run the Market Café
I want to personally thank you for assembling fantastic food
items at USF. I’m a student who is fiercely passionate about creating
healthy and flavorful food and was on the fence about returning back
to USF or going to culinary school. Here at school I miss cooking
terribly but I am actually INSPIRED by the food that you prepare. From
the perfectly baked and sweetened granola in the popular breakfast
parfaits to the to die for vegan chile and the assortment of cleverly
crafted seasonal grain salads I commend you and your team. Thank you
tremendously for feeding the students of USF! You rock.
~~~~~~~~
The food is great! As for the service… The staff works tirelessly and has to deal with impatient 19 year olds all day long. Treat them with respect and you will receive respect and enjoy your purchase that much more. The vegan/​salad bar is the best thing ever (even if it regularly opens past the time it’s supposed to). The soups are serious comfort food. They are very good at making well seasoned grains and grain salads ~ i’m thankful to eat on campus.

This cafeteria can get so much better! We’re paying so much for such a low quality food with absolutely no service.
I understand USF is a private school and its pre-​assumed that all the kids are from a wealthy family and can afford their prices but they’re taking advantage of this quality.
The grill takes good 15 – 20 min to get your food ready when they’re not even busy. Now imagine how it would get during lunch time!!! Their grilled chicken sandwich and burger are pretty decent but it takes forever to get your food…

I wish that I could give this place zero stars. Words can’t begin to describe how bad this cafeteria is. I walked in today and they had clover stometta Ginger beat soup… Who eats that fuckin shit? Why not have normal soups like clam chowder or chicken noodle? And you wonder hmm why is the clover Ginger whatever soup still sitting there? Probably because it’s more purple than Barney and looks like a smoothie. No one even touches it. A normal business would say ok well they aren’t eating my shitty food maybe I should make something the kids will eat but no they don’t think that way.
Ok now let’s talk about the grill. They have switched workers over ten times throughout the semester and usually only have one worker when the line for the grill is longer than my cock. Why can’t you have two workers consistently? Instead of having people walking around doing nothing and people at the shitty vegetarian station put them over at the grill. To be completely honest it most likely wouldn’t matter who was on the grill anyway because the food would be terrible regardless. There is a new Asian guy there now (I have nothing against asians by the way) and he is probably the worst cook I’ve ever seen. I mean what does it take to be qualified to work at Bön appetit? Most likely nothing because this guy doesn’t even know how to make a grilled cheese. He thinks he’ll be clever and put two slices of American cheese on one side and then a slice of either Swiss provolone or pepper jack… If anyone likes it like that please correct me. Also sometimes he’ll just put all pepper jack on it. When I ask for American cheese on white bread the workers look at me and others like we’re crazy… I’m sorry workers but we live in America and that’s the way anyone would make it. Walk into any restaurant in the city and I guarantee they make it that way. It’s so ridiculous
Ok let’s now move onto crossroads…
Whenever they decide to be open which is pretty much whenever they feel like it they come and go as they please and will close early on random nights just for the hell of it. When they are open they have the worst food imaginable. They have all organic food so no chips and no soda. Don’t get me wrong I’m all for eating healthy but when your running a business at a college one would think you would sell the food that the kids want instead of things that sit on the shelf for 6 months without even a thought of being picked up. They serve pizza once every blue moon and it usually consists of pesto zucchini pepperoni or some other terrible pizza. Who eats it? Absolutely no one and if they do they will be rushing to the shitter no longer than 20 minutes later. The 2 most common pizzas in America are cheese and pepperoni why not have those all of the time? Beats me.
The management is terrible you can hardly ever find them to tell them of your problems. I agree with the person above about the skinny crackhead looking lady that runs the place and thinks she’s all hot shit. It’s like come on lady you run a terrible food service at a small school what do you have to be so proud of? You should be ashamed of how terrible your place is run and the unbelievable amount of money the students pay for this terrible food. If there were any other alternatives on campus this place would be completely empty.

USF cost of tuition for a student loving on campus: $ 50,000 and rising. You figure attending a fancy, expensive school such as USF would allow you to reap the benefits of nice infrastructure. quality education, and delicious food.
But at $ 50,000, having a meal here is still a rip off.
The cafeteria has been nicely remodeled and looks much more modern, yet by having registers at every single food station (unlike last year where there was only or point of exit with 6 – 8 registers) there are long lines with people waiting to PAY and ORDER. Instead of one giant line, there are now clusters around. Even with a small student body, the lines shouldn’t be this long and a more strategic system should be developed.
The cost of the food itself if phenomenal. A drink is likely to cost you $ 2 – 3, and a meal $ 6 – 7. For those who carry the meal plan at a required $ 1800, are accustomed to this since they’ve paid for their food ahead of Time. Still, for that type of money the food better be excellent.
The quality of the food itself, not too
Impressed. At times the burger you order maybe sitting aside cold and be reheated by a cook. It could taste dry, the cooks could scold you for not being clear with them, the food you want may not be Available.
Food items usually available: Burgers, Bagels, Crepes, Burritos, Sandwiches, Pizza, Pastas, Salads, Breakfast.
Suggestion: Burritos, Build-​your-​own-​salads, and Sandwiches are the items that give you the most bang for your buck. Unlike the other items, these taste the most fresh and worth the cost, but beware of lines.
Bön Appetit is your only real option on campus unless you choose to walk a couple blocks to a nearby Subway, Supermarket, BK, or McDonalds. Despite the recognition USF may receive, it definitely is not given it based on it’s food. Less focusing on upgrading the buildings, daily grass grooming and more emphasis on TASTE and QUALITY of the food they give it’s «customers» (aka «students») is in order.

Spent two years eating there regularly for dinner. Started off with the grill — much much slower than the guys that cook at the Cisco Bön Appetits in San Jose. (Those guys will be yelling back 10 and 15 people in line to get orders and have all those orders cooking at once — and deliver good consistent food. At USF, I’m surprised to see 4 or 5 orders being cooked at once.)
Shifted to the burrito station last year, always a winner. I might end up stopping in now and then after graduation.

Flat out awful! Bön appetite, a sub devision of compass group, has only one goal. PROFIT. They control every single food option on campus. This includes the student «manged» (as in middle management not fully controlled) cross roads. It is a fact that bon appetite will sell expired food
. They do not care about the actual health of the students they only want to see profit, the food is often slow, or has been sitting out ALL day. The staff who are not student often have rude dispositions. I’ve had my ID card (which stores my flexi) misplaced by a cashier and they refused to admit it and compensate me the money of replacing my ID. If we only had a USF manedged facility to use flexi to eat! This said I eat every single meal on campus at one of the bon appetite eateries, why? Because USF charges a mandatory 1900 dollars to my flexi meal account, even though I do not want to support bon appetite I am forced to.

No one should be allowed to eat at Bön Appetit
But I’m usually FORCED to eat here once or twice a week due to my schedule at school. Most of the food choices are sub par and everything is way overpriced. I’ve had food poisoning from eating the pasta with pesto sauce. Avoid it at all costs. The food lines can get long and some of the servers are real A*Holes. Miss my days at USC.
Oh! never get drinks here, they’re always 2 – 3 $ above what one would pay at Lucky’s or any other grocery store. And they charge you for take-​out boxes, sweet! just gets better and better.
AVOID!

bagels=okay
coffee=bad
chicken strips=used to be bomb, but changed the recipe, now they’re horrible.
tuna melt=decent
fries=dripping with grease
chicken burgers=pretty good
packaged bon appetit foods=soggy, not fresh, lettuce usually wilted and no nutrition facts (probably why i gained the freshman 15)
pizza=cardboard-like
crepes=delicious
burritos=good but probably 2,000 calories
«global» aka asian food=NASTY!
desserts=yummy!
cereal selection=leaves much to be desired
selection of drinks, ice cream, candy and chips=amazing!
make-your-own-salad=actually really good! i love their balsamic.
make-your-own-sandwich=also yummy! esp. with avocado.
prices=ridiculously expensive!
service=horrible and slow

One would think that a cafeteria next to a business school would be well managed.
Nope.
The «grill» section, which is often the only edible food available takes easily 20 minutes to get something even when not busy. The chicken sandwiches and burgers are slightly better than a normal cafeteria chicken sandwich or burger, but that’s about all they have going for them. A little management push on the grillers or some planning ahead (you know you will sell 100 burgers during lunch time, why not start making them in advance) would make the place reasonable.
I have never seen anyone eat at the «global» section, which would usually cause a business to change what they served. Not Bön Appetit! They continue to support nasty ethnic sludge that even the international students avoid.
After eating the self-​serve caesar salad I spent at least 45 of my next class blasting the first floor bathroom in Malloy. And now I feel nauseated at the sight of lettuce.
They get a second star for sourcing most of their food locally and the slew of other earth friendly initiatives, but that doesn’t make up for the food quality. Expensive for what you get, but really you only need to eat here when you’re stuck on campus.

Wow…
Words cannot describe the loathing that I feel for Bön Appetit. Oh how I detest thee, let me count the ways…
1) $ 6.50 for a sandwich that tastes of cardboard and feces (not that I know what feces tastes like, but I would imagine it would be close to this…)
2) $ 5.50 for a «grilled veggie, cheese and housemade salsa burrito,» only to find that somehow that’s Bön Apetit code for «bean and rice»
3) Catering that arrives at my work events 5 minutes before to set up… only to find that half the shit I ordered is missing, or wrong (yeah, I used the word «shit» on purpose, see #1)
4) Catering that is employed by stoned students — you know it’s bad when even the stoned students won’t eat the food!
5) Being forced to eat this garbage because that’s all they offer…
Come on USF, you can do so much better than this…

Yuck! I’m so glad I don’t have to eat the crap in this cafeteria anymore. The only place that is consistently open for hot food is the grill and I don’t particularly enjoy eating fried food/​food bathed in oil. While they serve decent food for catered events, most of the food served to the students in the cafeteria suck. Have you tried their Asian food – yea… no thanks, I’ll just go to Clement Street. Holly Winslow needs to hire more cashiers cause I’m sick of standing in line until my food gets cold so I can pay, all Winslow cares about is lower cost margins and not customer service. The bread for the prepackaged sandwiches are often soggy and stale, for such an expensive university you’d think they’d have better food service for their students.

this is one of the better university cafeteria’s, but it’s only worthwhile if you’re stuck on campus for the entire day. the grill isn’t so bad if you’re itching for a burger and fries.

God this place is bad. I figured that a school like USF, with all of it’s resources and assets would have world-​class food (okay, I’m just kidding but still)… little did I know that the food was horrible.
One evening between a night class I decided to get a burger from Bön Appetit because I was stupidly hungry (3.5 hour class), I should have not ordered anything at all. The burger was char broiled to the point where it was more burnt meat than actual burger. The veggies tasted crappy and the bun was cold.
The only thing I’ll get at Bön Appetit are pre-​packaged things.

I hate this place. The food selection is great but then I have to wait 20 minutes in line to pay. Meanwhile, my food gets cold. Get more people to check out!

best kept secret in the city! On thursday nights at 6:30 a five course dinner in serve inside the main café called The Market Café this of course this is completly full of students but tuck away in the corner is a beautiful room that could be mistaken for a French Bistro the food is awsome plus it’s five courses for $ 32 dollars I’m sharing this information because I had a really good meal and it didn’t burn a hole in my pocket. Sometimes the dinners are themed out like last week was french food. Frog’s leg’s to my suprise was the first course served with parsley and garlic coulis, second course was a endive salad with crab mousse alvocado and egg fabulous, third course french onion soup which was done to perfection not to much sherry, Anyways worth the truck over to USF. It’s a very nice campus