Canine Crew

There are some very nice people who work for Canine Crew I will say that. But overall I was very disappointed with the lack of professionalism. I would have to remind the lady who runs this business multiple times of days I would be out of town and to not come to my apartment. I would email her about 2 — 3 times verifying my dates I would be gone and still someone would show up to my place! And when they were scheduled to come get my dog they usually didn’t show up at the same time. Every day would be a different time.
They would take my dog to the closest park to my apartment and they did that pretty consistently. There was no variety in his outings. They sent over 6 different people at different times to my apartment to get my dog, my dog would hide because he was unfamiliar with all the strangers entering my home.
Another thing that bothered me was one day one of the walkers came to my home to get my dog and didn’t see him anywhere, so he decided to continue on with his day, taking the other dogs to the park. When he was at the park he then called me to tell me he couldn’t find my dog!!! Call me when you are at my home, my dog is my baby, let me know if you don’t see him! After that I pulled my dog out and enrolled him with another dog walking service. Best of luck in finding a service that works for you.

What happened to this service? I read the Canine Crew’s 5-​star reviews (albeit from 2009-​10) and signed up.
Unfortunately, I became a customer around the same time the Crew appointed Kristina as the new General Manager. In confidence the walkers will tell you she’s a «handful» and much better at training dogs than dealing with clients.
The walkers at Canine Crew are the gems of the company. Loving our dogs the way we do instincts are sharp when it comes to who trust and these walkers deserve continued praise.
As far as management oversight it’s a NIGHTMARE. They use some free software for invoices that is comical… they can’t keep accounts accurate. It took weeks to clarify a supposed missed monthly payment even after Kristina was provided the actual cashed check # and date for reference. The Crew also recently added a training service, led by Kristina, at a supposed discount and strongly recommended for all clients. Beware of the drama if you tell her you’ve opted for a cost-​effective alternative.
If you become a Canine Crew client make sure you monitor your bills, and prepare yourself for some erratic management practices. Look elsewhere.

I could not recommend these guys more! Kristina is an ultimate professional who knows more about dogs than anyone I’ve ever met — at a dog daycare/​training centre or otherwise. The walkers are incredibly well-​trained in caring for dogs, they know the ins-​and-​outs of different breeds/​temperaments entirely. I can’t recommend these guys more highly. I have a really difficult dog that cannot be off-​leash and they did an amazing job. Daily reviews on her walks were incredibly descriptive. They don’t take big groups and everything is very well managed, I chose right with these guys. **RECOMMENDED HIGHLY!**

Jana and her crew of walkers are terrific!
My dear 15 month old pup is a touch anxious (high strung would be a SERIOUS understatement). He loves *his* people but strangers — strangers are to be treated with extreme suspicion and should be presumed armed and dangerous puppy-​killers. He eventually warms up (we’re generally talking weeks here, not days) but initially his reaction is crouch against my body, bark and peer warily.
My little guy had been romping with another, large dog-​walking service for several months but they changed up their staff and the timing of his walks without notice and long story short, I decided to make a change.
Enter Jana. When she came for our initial mtg Mr. Blue greeted her with all the enthusiasm I anticipated (he charmingly alternated between barking and jumping at her to get her to leave and hiding out with me on the sofa). I half expected Jana to be like «no way.» But no, Jana readily accepted my (honest) explanation that this is just how he acts with strangers at home, he’s just afraid, he’s AMAZING in his play skills with other dogs (whatever enthusiasm he lacks for new humans he more than compensates for with the furry set) and he WILL warm up to you).
So we signed up and my pup started going out with the crew daily and seemed to be having a good time from all reports. I had been home a few times when his previous dog walker picked him up and he would always run to me and i’d have to bring him to the dog walker to go (this is pretty standard with him). Last week I was sick and home for the first time for his pick up with Jana. We were hanging on the sofa together and I heard the key in the lock and started stretching in anticipation of having to coax my puppy to her. And then — then — could it be?! MY puppy RAN RIGHT UP TO HER! I would not have been more surprised if he’d opened his mouth and english words had sprung forth!
Canine Crew is not just a bunch of «I like animals and thus I’m going to walk dogs» people. No, these are individuals with training and experience and a demonstrable interest in animal behavior. Any reasonably fit person could wear my pup out romping in a park for a few hours. I knew I’d struck gold, however, when I saw Jana’s instant and developed understanding of my special «project» pup and his unabashed, total affection for her.
thank you Canine Crew for being such a wonderful part of my little guy’s life!

I’d been looking for a trustworthy, flexible dog walking and care service to work with my crazy schedule, budget, quirky lab, proximity and various needs — and I found it all in one!
I’ve been using Canine Crew for a couple months now, primarily for afternoon outings a few times a week to give me peace of mind while at work. But it’s great to know that they can walk him, feed him or even dog sit as needed if I need to be away for a couple of days — love that they’ll do it all!
My chocolate lab, Koda, goes a few times a week with Jana or Max, and gets to hit the beaches or parks with his new friends from the neighborhood. Even on the messiest of days or adventures, they’re courteous enough to clean him up so he doesn’t drag sand or mud through the apartment. They’ll often leave notes on the adventures of the day, how Koda behaved and what sort of friends he played with. Awesome.
It’s clear that Jana, Max and the Canine Crew know what they’re doing, and have a love for dogs beyond the job. Jana even took the time to send me an email with a detailed, and honest report on what my dog’s been up to, his quirks and how they’re addressing them and some of the things he’s into (long walks on the beach of course). I know my dog well, but it’s really interesting to hear how he acts with other people and his new canine friends.
I can’t say enough good things about Canine Crew, and I’m happy I found a great group to hang with my dog when I can’t!

I have a little senior dog with a lot of good energy left. She’s worth investing in. With Canine Crew, it’s a GREAT investment. Prices are reasonable, and what you get is above and beyond. After the first walk, I received a full review of my little dog, about how she was snoring when the dog-​walker came to collect her at my home, and how she had to drag her out of bed, how she interacted with the other dogs, what kind of treats she liked. I received pictures of her scaling sand dunes at the beach.
My dog always seems much happier after a day out with Canine Crew. She likes Jana the best. I can tell she’s been out because she sleeps much better at night and she doesn’t growl at the other dogs at my local dog park when we go together after work. When she hasn’t had enough exercise, she expresses this by growling at other dogs. She’s not bright, to be sure.
I will definitely come back for service again.

Just spent a long weekend away and needed someone to look in on my cat. When Jana came by to meet the little critter before I left, it was clear that the cat dug her right away. Jana asked lots of questions that showed she knows waaay more about cats than I do. Anyway, upon my return the cat was happy and had clearly enjoyed some quality visits with lots of attention. I wlil definitely be a repeat customer.
Update ¹⁰⁄₁₅: Just back from another long weekend away and used Canine Crew’s cat sitting services. Same great quality as the first round…

My boyfriend and I recently went to Maui for 8 days and enlisted the help of the Canine Crew. It was a great alternative to sending my babies to a kennel — they come to your home multiple times every day.
Cara and Kathryn tag-​teamed it with Cara taking care of our pets on weekends and Kathryn during the week. They came over before we left to get the keys and meet the pets; our dog Yogi is a 2 year old Lab/​Chow mix full of energy, and two cats Gus and EV. These ladies bonded immediately with the pets on their first visit!
They gave us updates during our trip, complete with pictures — which was sooo nice and gave us peace of mind that our babies were doing just fine. They took Yogi to the local park every day (even more than we do when we’re home!) Even our shy cat EV came out for some love, and Gus got all the daily cuddles he so desperately needs. After our trip, they sent us a daily diary detailing every day we were gone.
I definately recommend them! They were fabulous!