CC Rider Motorcycle Tow

This is a wonderful company to work with. Mark was quick with setting up an appointment, reasonably priced, and he picked up my bike (and all of the extra items I purchased for my bike to get serviced) WHILE I WAS AT WORK! He called me to confirm that they picked up my bike and that he had all the other items I needed sent with it (tires, fork springs, fork oil, etc.). If you’re short on time and need a reliable company to tow your bike, I highly recommend these folks. If you’re taking it to Tokyo Moto, they’ll add the $ 70 charge to your bill once you pick up your bike. It’s very convenient. Keep up the great work CC Rider!

Mark is so awesome. He is genuinely here to help us riders, made a bad day better.

Ditto what everyone else says. Someone attempted to steal my scooter and got something stuck in the ignition. Mark answered right away and was friendly, Chris picked up the scooter and was on time and very polite. Great service.

Bike was broken down, called and left a message but they never called back, even to this day. Horrible service. Even if you’re not available, you should at least inform the customer, especially for this type of service where people are stranded trying to get help.

I’d give more stars if I could.
All you need to do is tell Mark where your bike is parked, what’s wrong with it, and where you want it dropped off. If you’re having it towed to a shop for service, there’s a pretty good chance that Mark’s fees will be handled directly by the shop — in my case that was the BMW dealer on Bryant.
It really doesn’t get more convenient than that.

I’ve used Mark many times over the years. He’s the best for towing bikes.
He’s really awesome but I wish I could see him a little less…

Mark:
1. Answers phone immediately
2. Arrives quickly
3. Tries to figure out if I really need a tow or not
4. Allows me to put tow charge on MC repair bill
5. Offers me a ride home
I’d give him 10 stars if I could.

Mark deserves every five star review he gets. I fried my starter away from home, so I called him to get my baby Carla towed to a shop.
He was concerned about availability at the shop I chose, so he made sure I had an appointment. When I landed on another shop that could get to Carla more quickly, we attempted to set up a pick up time to meet.
Mark figured out that I work from home and am on the move a lot, so he asked me to leave my key under the mat at my home and he’d just pick it up and then grab Carla so that I wouldn’t have to be inconvenienced further by the break down.
I got a call three hours earlier than our anticipated meeting time informing me that Carla had been delivered safely to the great guys at desmoto-​sport.

5 Stars isn’t enough!
My bike was parked downtown last night, it would not start. Had to leave it overnight. Called Mark late to see if it could be towed in the morning. He called right back and scheduled a morning tow. Arrived well ahead of time. Very considerate, knowledgeable, careful and experienced. A quick ride to drop off at the bike shop.
Mark is friendly, courteous and above all, easy to work with in a stressful situation.

My bike broke down while riding around the Golden Gate Bridge. I called Mark and he was polite and friendly. He said he couldn’t be there for an hour or so but he recommended I try a couple things. I tried what he suggested to my bike and it worked all while Mark was calling me and giving me an updates on when he’d be there. I ended up starting the bike before Mark got there. I called him and told him I didn’t need him and he was legitimately happy for me.
Mark is awesome.

When you need a tow, call CC Rider. You’ll be glad you did.
I’ve unfortunately needed to use Mark’s services several times, and I’ve never had anything but great service.

Pure excellence. Mark and his staff are so professional and prompt. Our relationship started with an accident (someone «who did not see me» while making an illegal u-​turn) and a CC Rider Tow sticker on my garage wall. After a phone call to Mark and his staff, they picked up the bike and dropped off the bike at an excellent repair shop, Werkstatt in San Francisco. Communication, straight talk, and service… that is CC Rider Tow.

Didn’t show up. Called at 10am. Said he’d be there in an hour. Two hours later he called and said he’d come later in the afternoon. At 5pm he called and said he couldn’t come at all. His reason was traffic every time. Called Bike Guy and he arrived in 30 minutes. Can definitely say I won’t be using them again.

This guy rocks!!! Plain and simple. Has been in the business for a long time and knows his stuff. Has the right equipment to get the job done and is honest. Hopefully I’ll never have to tow my Harley again, but if I do I’m calling CC rider.

There is nothing I can add that hasn’t already been said so I just want to echo everything positive that has already been noted here about Mark and CC Rider. Quality old school service at it’s best. Highly recommend!

Mark came and towed two of my non operating bikes from SF to Oakland today. I made arrangements one day prior and he showed up 20 minutes early. Got everything loaded up quickly and had my bikes into the new garage within about an hour and fifteen minutes of his arrival.

Mark is a good dude. When he pulled up to my place, there was a problem with the shop (not Mark’s fault) and he had to leave. Right as he left, we got things sorted out, and he happily came back, gave me a ride with my bike to the shop, then offered to drive me back home.
I trust Mark with my bike and you should too.

I just cannot give this man a four star review even if I wanted to.
I scheduled a pickup to bring down to mission motorcycles, and it rained in SF that morning. Despite this and some bad traffic, he was pretty much on time (8:30ish). Has a great attitude, has been in the business for years, and is a fellow rider himself. You give him the keys, push it on the truckbed, and boom, you’re done. Of course I live on a hillish area, so that was easy: D
Responsible and plans ahead.

I got 5 on itttt!!! 5 stars that is! Mark form CC rider tow is one of the coolest dudes I’ve met. Laid back and friendly. Man comes in time wherever whenever on the spot. Need your motorcycle towed… cc rider tow is where it’s at. Excellent service and good people!

My baby was hit in the garage last week. These guys were referred to me by Adam over at city cycle werkes. Called them at 8 pm Friday and they were here to pick up at 10am Saturday. Now here’s where it becomes fun — we go to get my bike and my ignition column is broken off and my wires cut. Someone tried to jump my bike last night. What are the friggin odds of that! Luckily they couldn’t get away. The two guy helped me roll it to his truck and got it on and strapped in. Then he patiently waited with me till the cops could get there to write a report and he helped take photos. Genuinely nice guys helping a genuinely pissed off motorcycle owner.