Chase Jill C DVM Ms

It’s taken me a long to stomach the writing of this review but it’s been hanging over me for sometime. Here it is:
Dr. Chase did not properly care for our dog – in fact, she misdiagnosed her and caused her 2 years of pain. Once my dog was properly diagnosed, she got her life back. I blame Dr. Chase for causing needless pain and suffering.
Dr. Chase repeatedly ran costly blood tests and charged me a fortune in antibiotics that did not work. Eventually she said my dog’s recurrent UTIs were due to an «inverted vulva» and she therefore needed plastic surgery. It was expensive, ineffective and (I imagine) very painful.
After two years of watching my dog rapidly decline and considering putting her down, I finally saw a specialist who took one look at my dog and said, «this dog clearly has Cushing’s disease» (he was awe-​struck by the massive amount of redundant tests and paper work accumulated by Dr. Chase).
When I told Dr. Chase the news of my dear dog’s Cushing’s diagnosis; she was incredibly defensive «well, I knew that was a possibility.» Really, Dr. Chase? Then why didn’t you run the one test needed to diagnose it?
The vets at SAGE in San Mateo properly diagnosed my dog but now that I know the Cushing’s symptoms, I believe that ANY vet other than Dr. Chase would have thought to run this very basic test. The medication for Cushing’s is very expensive and SAGE worked with me to find a pharmacist who could work within my budget (Diamondback Drugs in AZ). Good luck getting Dr. Chase to call in an Rx for anything-​including heartworm medication to 1800PetMeds, etc. She only sells directly so she doesn’t lose a penny of profit, regardless of the fact that some patients make wrenching health decisions for their pets based on cost.
Once my dog was treated properly, she had 4 wonderful years with careful treatment and medication (she eventually passed away from an unrelated brain tumor). I would give anything to get back the time she spent in pain under Dr. Chase’s «care.»
Serge and I try to support sole practitioners, especially women, but I believe Dr. Chase is an absolute crook. I wish I’d written sooner, but I had hard time even thinking about this whole chapter. I hope now that I have submitted this review that this helps someone make a better decision than we did.
With complete sincerity,
Becky S.

Dr. Chase is nothing short of an Angel. My first visit to her was an emergency visit for an older Lab that I had been asked to care for by a relative. Dr. Chase came into her office after hours and spent 3 hours assisting this old guy. Her fees were more than reasonable and much less than what I expected. I highly recomend her services to anyone that really needs a Vet that truly cares for and loves her job and the animals she helps to heal.

Dr Jill Chase returned my frantic call for help when my dying dog needed compassionate end of life care. She didn’t even know me from Adam, but she agreed to make a house call — how can you thank someone in a case like that? That was almost a year ago, and I just received a holiday card from her, and so I decided to write this review, I can’t believe there is only 1 other review, and a terrible one at that. To me, Dr Chase will always be an angel. Enough said.

If I could give zero stars I would…
Just as Juliette C. said, insanely expensive and takes unprofessional to another level! Not only was she an hour behind schedule (and the time before that over 30 minutes behind after stressing that I be on time to my first appointment) at the last appointment I ever had with her– instead of seeing my dog after the previous patient left she proceeded to tell me I had to wait even longer while she and her assistant went to re-​park their cars.
Horror of horrors. My dog’s heart worm test came back positive (incorrectly) and when she called to notify me she said all the wrong things. Naturally I was stressed and upset and instead of trying to be positive and calm about treatment she literally told me «If you don’t listen to what I’m telling you to do, your dog could end up instantly dropping dead.» Seriously.
Because my dog is a rescue from a research lab she asked where he came from after the heart worm test and I told her on the condition that the lab had to remain anonymous otherwise it would jeopardize the agreement with the rescue group I received him from. Of course, she risked the possible future donation of the dogs to the rescue group from the lab by contacting the lab directly anyway?!
Thank god I found a wonderful vet for my dog at HEALTHY PETS ON WEST PORTAL. My dog tested negative twice for heart worm disease and I’m not walking out of there with a $ 300 bill every time.