China Travel Services

I was in panic and was refer to Sweet to help me get my China visa in 3 days. She took to my request quickly and efficiently. She was thorough with all my paper works and was able to return my passport with a 10 years visa in 3 days. The best thing about Sweet was she kept me informed the entire time and even exchange email with me late into the night (my passport had some issues). If you need travel service, ask for Sweet and you will be thankful that you did.

I recently had a frustrating experience trying to buy airline tickets for my family of 6 to fly to Taiwan for the summer. Due to the ages of our children and differing return flights for myself and my husband, we were unable to book the flights online. Christy was very helpful and nice from our first phone conversation. Although we had to pay a little more than the airline website prices, Christy’s efficiency, excellent communication and sincerity made the process more bearable. I am typically a «do it myself» type when it comes to trip planning but this was an excellent first experience for me with a travel agent and would recommend Christy and the agency to others in the future.

Had my 12 days European trip on 11/27/15.The tour was a great value with well planned itinerary and four star accommodations (most with free internet). Tour guide Nathan was very knowledgeable and had good food recommendations for our non-​included meals. its really make me feel the customers satisfaction and happiness were their priority.

I had my 21 days European trip here. Instead of spending time searching on good price tickets and tour trips, they provide all the service I need including travel insurance! Very reasonable price with good knowledge customer reps. They answered lots of my phone calls with patience and information. Recommend this place !

Had my 10-​year-​multiple-​entry Chinese Visa processed through this agency, very efficient and knowledgable. they even let me use their computer and printer for free, LOVELY.
Also bought my air ticket from them, I thought
must have better price, but when i show her my itinerary and price, she got me the same itinerary with $ 50 less.
To thank her, I also purchased travel insurance at $ 30 for my 9 days trip to China.
Highly recommend this business.

Sweet Ruan is your go-​to agent if you’re planning a trip to China. She was referred to me by my brother so I knew she had to be excellent as my brother doesn’t tolerate anything 2^nd class. Sweet is superb with her communication and her dedication to her job really impressed me. I emailed her late at night but she always managed to reply the same day. Sweet holds the bar so high for a travel agent I think once you’ve worked with her you’ll be a customer for life. Thank you Sweet.

So far we have only booked our tour for November, I will update tour experience once finished but at this time I must say, i am impressed with their customer service. We booked our tour on living social website. It was suggsted to contact China travel and since my first call, gentleman named Jim Li has been helping us.
I had send them our passports through UPS to get visa for us. I was anxious about passport being lost, within 5 minutes of receiving e mail from UPS auto tracking that our package was delivered to China travel, Jim shot me an e mail, confirming and promising to forward it to consulate same day.

My husbands and I have been using China Tour visa service for many years. We’re very satisfied with their excellent service. Sweet Ruan is such a nice lady. She always is patient and very helpful. If you plan to visit china and look for a travel agent, I would strongly recommend China Travel Services. Contact Sweet at her direct line: 415−813−1246.

Hi All,
Just return to USA from my China trip. We had a large tour group and everyone had a great time and was astonished at the value and quality of this tour. We saw much, ate much and learned much about China. The Tour group enjoyed some of the finest High-​End Hotels in China, all you can eat buffets and special lunches and dinners in these hotels and high class local restaurants. All day comfortable bus service and excellent Attentive tours Guides who tended to our needs and explained the history of each attractions and taught us many things about Chinese Culture, Traditions and History. We had Chris in Beijing, Frank in Shanghai and Richard in Xian, all were excellent and professional tour guides, they are highly recommended.
Special Thanks to Sweet Ruan — Tour Consultant/​Manager at China Tours (415)813−1246
918 Clement St San Francisco, Ca 94 118 email=
for her hard work in organizing trip details and making this tours so smooth and enjoyable for such a large group. Please contact Sweet for information on new coming China trip tours, both preset tours and custom design tours. Everybody agrees, Great value, great prices — quality of Hotels, meals, intercity flights and bus transport would be well over $ 5,000 — $ 7,000 if you tried to do these packages yourself. (call Sweet for Great prices on new China Tour packages)
12 day Tour=Beijing, Shanghai, Souzhou, Hangzhou, Xian
tour code=12GP3-D1010D
thank you Sweet for a wonderful and memorable trip to China.
Regards, Xie Xie

Well, the votes are in and the 5 stars have held up extremely well, this tour company has CUSTOMER SERVICE at the top of the list and the folks they select for their tours.
Chinatour is associated with China Travel Service and we were impressed with the personal care of all of the folks.
We had Michael as our tour guide in Beijing, experienced, personable, engaging, honest, accommodating, and most of all ADVOCATE. We have been on tours before in Taiwan and China and if your tour guide is not advocating .for you whether at the hotel or during bargaining with vendors, you don’t have that «good feeling».
Since we stayed at another hotel prior to the actual tour, he double, tripled checked to make sure that transpo to his hotel for the start of the tour was made correctly. Calling and keeping tabs on the driver. In short, he was incredible! He wasn’t able to go with us to Xian, but Helen in Xian was really good and although she was able to only spend 1−½ days with us. She advocated so well with the hotel and made sure that since we were leaving apart from the group the last day that we had secured choices of getting to the Xian airport. Had a minor glitch that hotel didn’t get our one night extension and Helen took care of it.
Then there’s May Lin, we kept in contact with her and as her normal superior self, she immediately answered any small questions we had with tipping, etc. We definitely will get together with her to de-​brief.
Alex, thank you for your hard work and putting this incredible team together, we look forward to traveling with you again.
Oh, BTW the others who worked with May (who turned out to have all PHD’s but young folks) all appreciated the incredibly quick turnaround from May.
She needs to head up your young professionals tour group…8-)

Did lots of research before planing 35 day tour of China most places (esp. similar names) had bad reviews so was VERY suspect. Spent numerous weeks working with Alex, and made numerous customizations, flights, hotels, cruise etc. Trip was PERFECT and far exceed expectations. Food was plentiful, shows/​tours were all quality, transportation and logistics was 100%. Weather was a little hot, but service and itinerary was great. Tour guides were all professional (some more personable than others) but never had hand out for tips etc. Hotels were all excellent except for smaller towns, but better than expected. Compare their prices and you’ll see they are the largest and most reliable. We met other travelers who got cancelled on at last minute, so they joined ours. We considered doing it ourselves, but glad we didn’t. THey guys offer the best price and best service. Just becareful every other travel company is called china travel. They guys are BBB and California State attorney registered.