Cinders and Ashes

Phil is amazing! I inherited a house with a 20 year old gas fireplace insert that probably hadn’t worked in 5 years. Phil came out late on short notice on a Sunday night, checked it out, figured out the ignition parts it needed and ordered them the next day. He kept me up to date on the order status, and came out again to get my fireplace working just before Christmas Eve, again working late to accommodate my schedule. He is a perfectionist, and he completely cleaned the unit inside and out before powering it up, even removing the fan unit to blow it out with compressed air. Now everything works like new, and I plan to make another appointment with him to come out and restore the fireplace insert cosmetically (new paint, etc…). Highly recommended!

Our gas fireplace stopped working suddenly, although quite new. After calling around and asking for a contractor in the business, we finally got Phil’s name at Cinders and Ashes business contact in San Francisco.
We found out from Phil, that it needed to have all the venting pipes repaired because of the original faulty installation.
He immediately diagnosed the problem and he purchased for us the new parts for the repair of the venting system. After the repair, he came back a couple of times on his own time and initiative to test it and add fireproof insulation in the wall. The fireplace is now excellent.
A truly exceptional person, very knowledgeable in his craft and an old school professional who is very meticulous and proud of his work.
After dealing with a few other contractors who gave us wrong diagnoses and high estimates, Phil was really a breath of fresh air. Thank you Phil!

Cinders and Ashes services my stove and got it working like new again. Phil is a wealth of knowledge and an expert when it comes to Whitfield Pellet Stoves. I would recommend Cinders and Ashes to anyone needing repair to a stove.

Knows his stuff but I questioned some of his recommendations. Felt he was trying to oversell me on repairs