Citibank

Not a first time the worst experience ever. I had fees on my account and they won’t waive them.
At first I walked to a lady who barely even looked at me. I asked her to take a look on my account — without a word she handled my card to another person who was on the phone — he didn’t really have time for me .
He told me «there is nothing I can do.» Really? Then why are you even there?
My husband closed his and his parents accounts as well. Useless people

I’ve had the most terrible experiences at this branch. There is a particular teller that is always there when I need to bank, and EVERY TIME without fail gives me a hard time. She always nitpicks at my transactions and refuses to help me. The last straw was when she flat out refused to give me the name of her supervisor, denying there was one (really?!). She absolutely has it out for me, and I’m sad to think that it is not only because I am not interested in opening a checking account here, but also because I am Hispanic (less than three in this neighborhood). Her attitude is truly despicable. I have filed a complaint and will be following up with her supervisor –turns out there is one! Color me surprised.
I strongly advice to you to refrain from banking here.

Went to deposit some $$$ on my HUSBAND’s account and they said i can not, even if i provide all the info!!!
Stupid — stupid — stupid– Hello, i am not withdrawing !
No wonder i bank in the different place!
Yuk!

This place is a hit or miss. Occasionally would come here and would really need to wait because there is but one person working there. The place has room for 2 tellers and most staff push customers to ATM for deposits.

Small branch but good service. Best part is that there is rarely a line.

These five stars are for this Citibank branch only. I have never met a friendlier and more accommodating bank manager. Lori is fantastic! I hadn’t been using my savings account and it had closed — went in today and she not only reopened it AND got me a better deal (free!) on both checking and savings, she was also just genuinely friendly and fun! Made my day. Five stars.

I hate this bank, they allowed pay pal to withdraw $ 1700 and return it to a eBay buyer who had falsely put a claim against me. I asked them to return it and they said papal has the right to do so. Needless to say I closed my account the same day. They didn’t even try to stop me, they just rolled their eyes like be gone loser!

This branch is pretty small and there’s hardly ever a line! =) (There’s only 2 teller windows) The customer service is ok sometimes they push a little to hard for sales but I completely understand because I work for a bank myself.
Trying to find parking around here sucks because. it’s 19^th avenue!