Cortland Upholstery

Linda was so accommodating and after meeting with her and hearing her prices I was very impressed. I had talked to several other companies who had unrealistic time frames and costs, so dealing with Linda was so refreshing. Linda took the sofa and chair after the meeting and promised to have it done by Christmas Eve. Even I didn’t think this was realistic and didn’t get my hopes up, but Linda came through. She had the furniture delivered on Christmas Eve and even hauled away my other sofas so that my house was ready for the holidays. The sofa and chair are just gorgeous and Linda went above and beyond my expectations. I look forward to working with Linda again. She is amazing and I am so happy to support a local business!

I’m the girl with the gorgeous antique settee… and yes, Linda did an amazing job! She exceeded my expectations by a long shot. Not only did my settee need to be completely gutted and rebuilt, it was missing the original cushions so Linda & her team had no pattern to go by. The cushions she made are impeccably designed to snug the curves of the back & sides of the settee. She also did a meticulous job of matching the design in the fabric at the seams of the cushions as well as centering the design throughout the entire piece. The extra attention to design & detail is nothing short of true artistry! And on top of all that, it is more comfortable now than it ever was.
I have never written a Unilocal review before, but I am so impressed I’m compelled to do so. Nor did I shop around for upholsterers (Cortland Upholstery just happened to be in my neighborhood), but after showing a few friends colleagues her work, they think I got an amazing job at an amazing price. I was also told by a fabric supplier that I got the best upholsterer in the city! Lucky Me!
I would highly recommend this company,
–Barb

Linda, the owner, is so helpful. Her team does great work. I had new seat covers put on my dining room chairs. (I provided the fabric.) Beautifully done in less than two weeks! When I was in the shop, I saw a gorgeous settee that they rebuilt from the frame up — new springs, seat, back, stuffing — with beautiful silk brocade material. I’ll be back with other jobs for her.

I found Cortland Upholstery through Angie’s List in 2012. I called them on a Saturday, took my chairs there and had them back in 2 weeks as promised. They look great. She did everything I had requested, helped me pick out fabric and offered her left over fabric at a discount. I am going back to her with two more chairs right now.

We had a very large and awkward shaped sofa to reupholster in a short time frame, and Linda came through 100%! The detail of the upholstering is immaculate and looks like it came that way from the factory, and the pricing was fair. Linda was also very pleasant to deal with. I would definitely recommend Cortland Upholstery!

Linda bagged an appointment on me. I had spoken to her the day before — and when I left work to get home to meet her, I called to confirm and one of her employees told me that she couldn’t make it. Crappy customer service, crappy company.

I have wasted enough time trying to get in touch with this company! No one ever answers the phone. If they do leave a message, they never leave a good time to get in touch. Last week I finally heard back from Linda and only because she thought I was a current customer… she dialed the wrong number! The final straw was when they were suppposed to come to my house on the weekend to look at/​pick up the chairs I would like upholstered and they were a no show. No call to reschedule or cancel. Over 4 weeks trying to work with you. Not good business!!!

I finally got off my ass (literally!) and decided to fix my sagging sofa. I settled on Cortland Upholstery based on the reviews and recommendations here in Unilocal. (I was a bit anxious — this upholstery business seemed fairly voodoo to me.)
My anxiety increased after my initial dealings with Linda, the proprietor. It seemed to be quite hard to get a hold of her, and things (scheduling pickup, estimates, etc.) seemed a bit chaotic. Finally, to compound things — they got lost on the way to my place to pick up the sofa. Not a good omen!
Finally, the beat-​up van arrived and they hauled away my ailing couch (and — for good measure, Linda said they could also repair a damaged seat from a dining chair that I had always been meaning to take care of…) I was becoming a bit more reassured — Linda was friendly, and seemed to know her stuff.
Very quickly — about two days later — the sofa was on its way back to me. Again, there was a bit of uncertainty about when they’d arrive, etc. but I wasnt unduly concerned. And the result: very satisfactory! The guts of the sofa were replaced with robust new springs & supports, and the cushions and pillows were re-​filled. It’s like a new couch! Not cheap, I thought (about $ 500 for everything) but I’m very confident the restored sofa will last for years to come.
So, definitely a Mom & Pop operation (more a «Mom» operation really, I think) but their work is high-​quality. Recommended!

Mostly great. Last spring I had a sofa reupholstered by Cortland. The owner, Linda, personally gave me an estimate on the job. She was very friendly and knew a lot about fabric types and style. The estimate was more than fair both in terms of price and turnaround time.
So, I hired them, and we chose my fabrics that day. They showed up for pickup on time on the day we planned, and Linda called me less than a week later to say the sofa was ready. We scheduled delivery for the next day, and they showed up right on time again. At delivery time, we had some comedy because none of us, including me, could remember how to reattach the legs to my sofa (they had to come off to get it through my door, and they’re unusually shaped and thus each leg needs to be in a specific corner). I was extra impressed because the sofa had more, and firmer, stuffing than it had when it left my house — and there was no charge for that!
Then it got weird. She remembered that she forgot to take one of my sofa pillows when she took the sofa (I also forgot about it at pickup time because it was on the floor for some reason or other). So she took it and said she’d call me in a day or two and would arrange to drop it off next time she drove past my place. She also borrowed a video from me that she said she’d been wanting to see.
I never heard from her again, and my attempts to phone weren’t returned. It’s not such a big deal, as it was sort of an extra pillow and the movie was on VHS. But still. Strange, right?

I got my pillow back yesterday!
Pro– I now have two matching throw pillows.
Con– It took seven months, a Unilocal review and a BBB complaint.

As others have said, Cortland does a good job. They removed the sleeper out of our sofa-​sleeper and also re-​installed it perfectly after the job was done.
As a side note, when you get a quote for re-​upholstery, you might think «Well, I could just get a brand new couch for that amount». And yes, it is true. However, when you get something re-​upholstered from a good shop like Cortland, you are getting a completely unique piece of furniture with your custom fabric that is probably much higher quality than what you would get on a newly purchased item for the same price.
In addition, a shop like Cortland does a hand-​made job with more attention to details than you would probably find on a new sofa.
Basically, I am saying that if you re-​upholster an old piece of furniture, you will certainly end up with a higher quality piece compared to if you just went and bought a new one.
Oh, as an added bonus, your old furniture does not end up in a landfill.
–troy

Cortland Upholstery did the most amazing job with my 1950’s Paul McCobb-​knockoff sofa… amazing! I am a picky client, and I know exactly what I like and what I wanted for this sofa, and Linda, the owner, was very patient and searched with me for the perfect fabric and color. When everything was chosen, it took about a week to have the sofa back. The workmanship and price are extraordinary, and included picking up the 8+ feet sofa and carrying it 3 flights of stairs to my 4^th-​floor apartment. I cannot be happier with the results and get loads of compliments on it. I would highly recommend Cortland Upholstery.

I wanted to reupholster our favorite couch, but knew it would probably be cheaper to buy a new one. I was so pleased to find Cortland Upholstery because not only were they very well priced, but extremely nice and very quick on the turn around time. My newly redone sofa was back in our home in ONE WEEK and looks and feels great. I’m very pleased and would use her again, for sure.

Cortland Upholstery did a truly amazing job with our 1950’s diner chairs! WOW! We brought the 4 chairs and our own sparkle vinyl fabric in on Friday and they were ready on Monday. Not only was the owner, Linda, extremely nice and professional, but the quote came in at about ½ the price of the other shop that quoted us. Very reasonable. We couldn’t be more pleased with their beautiful work.

I recently had a sofa reupholstered by Cortland. The owner, Linda, came out to give me an estimate on the job and was very friendly and knowledgeable. She gave me an estimate that was well below what I had been quoted by two other shops, including pickup and delivery. The estimated turnaround time was also «a week to a week and a half» as opposed to the 4 – 6 weeks I had heard elsewhere. On top of all that, Cortland does NOT add a fee per yard for providing your own fabric, which a lot of shops do to make up for the loss of markup on fabric you buy through them.
Anyway, I hired Cortland. They showed up for pickup on time and I discussed all the details of where I wanted welting, etc. with Linda’s daughter. Linda called me less than a week later to say the sofa was ready. I went to the shop to check it out before scheduling delivery and it was beautifully done. She had even made arm covers with the bit of extra fabric (her fabric estimate was spot-​on, whereas the other two estimators had told me I would need 4 yards more, another expense Linda spared me!). We scheduled delivery for the next morning and they showed up right on time again.
I highly recommend Cortland Upholstery. I will certainly be calling them the next time I need anything upholstered.