Cups And Cakes Bakery

Got a Chocolate cupcake and a Black and White one. I wasn’t looking for the best cupcake I’ve ever had but I was so disappointed. It tasted like a cupcake I would make from cupcake mix at home. The cake was dry and the icing wasn’t great either.

I tried the red velvet cupcake and the white cupcake and they were not fresh. It tasted like they had been there for a while and like some of the ingredients were missing. The customer service was not good either. I would not go here again.

We’ve ordered speciality cupcakes on 3 occasions from here:
A. XLG Gluten free, dairy free early gray cupcake with edible photo printed on top — Birthday cake ordered for a friend who was on a strict diet. Not only was it delicious, the earl gray flavor was just prominent enough but not over powering and it was hilarious to see my friend’s mug on the top of the cake.
B. XLG Strawberry Cupcake — Another Birthday cake ordered for a friend. The cake was super moist and decorated tastefully with just a touch of sprinkles around the edges (read: not topped with mounds of neon frosting)
C. Dozen Assorted Cupcakes — Ordered for a surprise Baby shower at work. I love how the cupcakes retain that homemade look and don’t look too «perfect». All the cupcakes are super moist and the lining is really easy to peel off.
I really like the XLG cupcake option. It’s super fun to see such a giant cupcake and while their site says it’s meant to feed 6 – 8 people, I’m finding that really you can split this cake up into smaller slices and stretch it out to give 15 people a sliver. Especially if you’re having cake after dinner, and people aren’t in the mood for a hunk of dessert, this is a great route to go.
Every time we placed an order online, it was really easy to pop in for pick up. Only thing they could work to improve is their online payment system. That is to say — they don’t have one. I had to call in with my CC info after I placed my order. You might as well call in to place your entire order.

Had a last minute request to send cupcakes with company logo as a treat following a board meeting. Cups and Cakes came through big time. They were very responsive and helpful through email and phone conversations to get this done. And they needed to be delivered too. I just got a thank you email from the CEO saying the cupcakes were a big hit. Thanks Cups and Cakes Bakery!

Perhaps the cutest cupcakery in the city, Cups and Cakes bakery offers a variety of rotating flavors and vegan options sure to please everyone in the family. As an unofficial cupcake connoisseur, it’s my duty to try out each and every cupcakery in the city (and greater Bay Area). I happened to stumble upon this cute little gem and figured I would give it a try. The sales associate was really nice and friendly (not to mention patient) as I debated my options. I finally settled on a Mexican chocolate cupcake and a vegan pumpkin cupcake. I liked the Mexican chocolate cupcake but found the cake portion to be a smidge dry (and it could have been because these are made fresh and have a shelf-​life, which is understandable. The pumpkin cupcake was nice and moist however I couldn’t really get down with the vegan icing (there was something off about it to me). Here’s the lowdown:
Likes:
–they have happy hour (buy one/​get one free) on the weekends after 3pm
–variety of cupcake options that varies in flavor (check out their website for daily/​weekly cupcake flavors)
–plenty of street parking nearby (I was able to drive up and pop in easy)
Dislikes:
–didn’t particularly care for the icing (a bit off/​too oily for my taste)
–not too close to BART (although close to a Muni line)
–cake portion may be a bit dry, depending on the time of day you go
Overall, not bad at all and another option I have when in need of a cupcake fix.

I love Cups and Cakes Bakery. They know their cupcakes and the flavor variety cannot be beat. Each cupcake is made with every detail thoughtfully presented. And I don’t know what strange world Aida Z. lives in where the cake isn’t perfect, for my taste these are the best cupcakes in San Francisco. The service is great too, which is hard to find!

Very easy and wonderful to work with. I wanted to send my friend cupcakes for his birthday since I’m down in Los Angeles. I ordered customized cupcakes through their website and it was very easy. They called me later to follow up with an invoice, which if it wasn’t for San Francisco’s delivery fees, would have been completely reasonable for what I was requesting. They were delivered right on time and my friend loved them! I wish I was able to taste them, however he says the birthday cake flavor cupcakes were delicious and I’ll take his word for it. Thank you for making the birthday surprise so easy and wonderful!

I have been buying from Cups and Cakes since the storefront first opened and have realized that only my special orders are fresh and moist. I live close to the shop and visit often to see if they have my favorite flavor only to be rudely spoken to by the baker onsite that day. I know everyone has their bad days but the customer service is definitely lacking. I then leave with two extremely dry cupcakes, sadly, and this isn’t the first time. The prices are ridiculous for the quality of the cake and as a baker myself, I would reconsider ingredients used or baking time and try to figure that out.

How unfortunate. I was so excited about these cupcakes given the wide variety of flavors and the fact that they make mini cupcakes (keeps the waistline somewhat in check :)) however, the cake is far too dense. Cupcakes should be airy and enjoyable not a chore to eat. I got several flavors and don’t think I enjoyed them much more than I would enjoy something from a grocery store, though at least those would be cheaper. To top it all off, there were SEVERAL HAIRS in them — I’m talking long, wrap around your tongue hairs! Yuck. Needless to say, I won’t be back.
Went two stars and not one because I didn’t get sick or die so that’s good.

Cute place. Unfortunately… Overpriced. Unfriendly. Spent $ 103 for treats for multiple clients they charge an extra $.75 per box. That’s $ 8 extra for boxes. Mini cupcakes are $ 2.25 each… add that up. Their are many nicer bakeries and cup cake places in San Francisco that appreciate someone buying over $ 100 in cupcakes. Will not come back. Very disappointed.
Wanted to add… Just had one after lunch. Dry!
Enough said.

We were looking forward to having Cups and Cakes Bakery cater the dessert for our wedding. Their website asked us to fill out a form to schedule a tasting. Once we completed the form we received a response that they don’t actually schedule tastings and that we just need to stop by when we see flavors that we would like to taste on their calendar posted on their website. We went to check and their flavor calendar for May and it has still not been posted even though it is May 14^th. Although this was a little frustrating it is understandable so we still went in for to taste. When we arrived the associate did not know the flavors of the cupcakes in the store. She gave us a sample of the minis and told us we would have to look up what flavors they were online based on the way that they tasted.
After our unfavorable experience we have decided to go with another bakery. It is unfortunate because we were excited to go with a local SF shop versus a larger franchise. If you are considering this bakery for catering please be advised that the negative reviews others have listed are accurate. We decided to still give it a try and were gravely disappointed.

My team and I ordered some cupcakes for a colleagues baby-​shower. We all thought the cupcakes were yummy, but a bit overpriced for the size. We bought 2 dozen minis and it was $ 57. We bought these very last minute, so were thankful for the variety in flavors. I would come back again to just by myself a cupcake, but might pass on buying them for a group.

The salted caramel and banana caramel frosting is SO good! The bread is somewhat dense, though. Still worth the high sugar intake.

Time: 1:22pm/63°F sunny
Purpose: In search of a cupcake place for a while now. Today colleague told me about this place on 9^th. Was thinking Kara’s, but okay…
Set-​up: This place combines plain décor look with traditional set up. From the outside it looks more of a non food place with its hot pink and black trimming exterior. Can pass for lingerie shop than cupcakes, more less. Has about 20% retail space and about 80% production and storage space. You’ll see display cases in the front once you enter. A cashier counter to the right, production area inner back with refrigerators, freezers, and mixers. Supplies like birthday candles, books, DIY things for kids on the counter for sale. This place only deals with cupcakes and nothing more. Has the feel of home making class, retail space somewhat like a school too. May be they hold classes on how to make cupcakes, not sure. Some bakeries do have classes now a days.
Staff: Two girls about mid twenties to late twenties. Both have their part doing prep work decorating cupcakes and prepping for the next day. I didn’t have problems at all they have this look of don’t bother us. Both seems bother that customers are there. They just wanted me to know, that they know I am there. Went back to what they we’re doing. I’m left looking at the display cases. I swear those two probably had something going on prior to me coming in.
Cleanliness: Grade A, it’s a cupcake place so it you expect to see crumbs here and there, but not enough to call it unkept. You’ll see sugar flour, decorating equipment, cupcake liners, trays, carriers, as they’re kept in storage and stored away.
Eats/​Drinks: Banana sea salt caramel $ 3.50. When I first saw that their cupcake liner like wax paper rinse cups. The kind you’ll find at places like farmers market or conventions. Were vendors offering samples in them. Thoughts of sanitation, but then over look it, so never mind. Never seen it use for any baking purposes like that before. Anyways cupcake center wasn’t that moist almost in dry state. Buttercream was velvety and smooth not gritty and clumpy. It was a very well put together cupcake feels fresh and all, but flavor/​texture wasn’t there. Not sure if today was a slacking off day or I just happen to pick wrong cupcake flavor?
Main Features: Red velvet mini or regular version.
Products/​Services: Cupcakes, mini cupcakes, custom, decorations, DIY, cupcake carrier, single/​half/​dozen purchases. Baby showers, anniversary, b-​day, it’s a boy/​girl, wedding, private parties, corporate, thank you, get well, going away, vacation etc. Delivery available-​ask for details!
Punch Lines: Over 80+ flavors on line, large quantity discounts, quick response (email), street parking, Soma, transportation, glass debris (busted car window), shady characters, minutes to freeway.
Tradeoffs: Feels like paying more for the buttercream than the cupcake itself.
Final Thoughts: It looks like today I was the odd man out. So, I will need one more visit to get a more conclusive experience. Not sure if they want to sell to the public or not. Making a big deal about it with body/​facial emotions paints a bigger picture of the place and its workers. Not sure about this cupcake trend anymore. It started dying out 2011, even cupcake giant Sprinkles had to find alternative ways to cope with it.

I like to try different vendors for my work events. I get bored with Kara’s and Sibby’s. I found Cups and Cakes on Unilocal and decided to give them a try.
I ordered 2 dozen mini cupcakes for delivery to my office. One dozen were mixed and the other dozen were carrot cake. Most of the team were not impressed. The cupcakes were dry and the flavor was lacking.
The total cost, with tax and delivery, was $ 77. I found that to be overpriced for the quality and size of the cupcakes.

called in 20 mins short noticed for yummy mini cup cakes. $ 25 assorted for a dozen. Quite a delight and a gem to find here in soma. Great party favors or just sweet tooth call.
Would go back again to explore other mini cup cakes flavor.

Small but packed with flavor!
If it wasn’t for their large window and bright exterior, I would’ve missed this wonderful place completely. Once you enter, the first thing you will notice is that you have walked straight into their kitchen. But there’s no point in eyeballing the whole joint, the magic is right in front of you. Inside the glass display, there are large cupcakes in crazy mixed flavors. Obviously trying all of them ($ 3.25 each) is humanly impossible for both my stomach and my wallet, so I decided to browse on and noticed that they had mini cupcakes ($ 2.15 each)!
After a long debate, Blueberry Cheesecake, Red Velvet and the Pecan mini cupcake was finally chosen. All cakes were really moist and the frosting was slightly under my sweetness level radar. The Pecan had a very sticky and thick texture that I wasn’t too much of a fan of. The pecan’s were large in size compared to the cupcake as well.
Overall, my sweet tooth was satisfied today, and all I had was two mini cupcakes!

One of my missions in life is to try a sampling from each cupcake bakery across the world. Or is it a crusade? It’s not on my «bucket list» but I don’t have a bucket list. Let’s just say, I don’t go completely out of my way to find these bakeries. I found this one through a Groupon.
I must admit it was a couple of months ago I picked up my mini cupcake samplings so I’m relying on the zeitgeist — the overall experience. They were pretty cupcakes… and…I really want to be positive but they were far too sweet. The cake part was a bit oily and the frosting was sweet. I tried a few and I can’t recall any major distinctions.
Sorry Cups and Cakes but I’m on to the next bakery…

Totally would have missed this place. It’s smack dab in the middle of an industrial area. Small hole in the wall and not much wiggle room.
We passed through and wanted to check out the cupcakes before we hit lunch in Chinatown. Because we hadn’t eaten lunch yet, I got a cupcake to go.
We decided to share the red velvet cupcake since it was the most popular. We had it at the restaurant and it was just OK. Not sure what it was missing, but the cupcake didn’t seem fresh.

Bought a groupon for 2 dozen of mini cupcake samplers for $ 28. Silly enough, I went to the store, hoping to pick up whatever the groupon offered and was told to read the voucher, which stated in an über tiny font that I was supposed to place an order online 24 hours in advance. So, I went back home, placed an order online, including my groupon number, and had my bf pick them up on the next day. Not too difficult. Hehe!
Tasewise, the cake itself tasted very nice; not too heavy with butter yet not too spongy to give a feeling of chewing a dishwashing sponge. Albeit, the cream was way way way way too sweet. Probably because they were mini cup cakes, which resulted in a weird proportion of cream and cake. If I ever would order a birthday cake from here, I’d probably go with something without their whipped cream.