Deep Sea Cosmetics 1 – Kiosk

Three stars for fun — at their expense.
Was on my way to the Nordstrom area of Westfield to meet with friends who were shopping there when a peppy, young (and fairly cute) lady who went by the name of Natalie, with a heavy accent (what I suppose is French, because that’s where she said she was from) came up and asked
N: Where are you from?
Me: South San Francisco
N: really? what’re you doing here?
Me: meeting with friends from HongKong while they shop
*insert some friendly banter*
She eventually had me washing my hands with what I’m supposed to believe is salt from the Dead Sea, which I learned is between Israel and Jordan (which immediately reminded me of the Israel-​Palestine conflict, but I digress — this is about saving my damaged skin).
Afterwards, she put some lotion on my wrist which, surprisingly, felt awfully smooth afterwards.
Now, I’m not saying this stuff doesn’t work — it’s just too expensive for my tastes (and by that, I mean I have a $ 10 Head and Shoulders from Costco last me about half a year).
I already knew I wasn’t going to buy anything, but played along just to give her some practice and see how far she’d be willing to deal with my crap.
At one point, she good-​humoredly noted that I asked too many questions, which I honestly tend to do.
After the wrist-​lotion, which she then taught me was actually for my face, she started talking about the price and did the «sell.»
I told her that I couldn’t get it, and she asked if it was because of her (as in her performance?) or the price, and I just smiled and said «Sorry, I can’t,» so she kept adding discounts and extra things to the package, eventually knocking the salt and cream down to $ 30.
As she went to the register to do something, I looked over at the blonde representative and asked «are you her boss?» which resulted in an affirmative nod. I told the boss, in good nature, that Nat was really trying very hard to sell.
I was actually very impressed by her persistence — i’d give it about an A-​.
Eventually, N gave up after realizing she wasn’t going to make a sale with me and went to have a sip from her coffee.
After meeting up with friends and chatting with one while the other shopped in Victoria’s Secret, we stood there and watched as other hapless victims got stuck in her friendly web.
I’ll admit, for her efforts, Natalie gave a valiant effort at pushing the product — so much to the point where I considered getting it, but not at that price — maybe both salt and cream for about $ 10.

earlier today i visited Woodfield Mall in Schaumburg, IL (which i always come to shop at). After being highly pier-​pressured and pushed by Katie to purchase the item I realized the company is a scam. It was the CONSULTANTS (Katie’s) JOB TO LET THE CUSTOMER KNOW THAT IT IS FINAL SALE OR NO RETURNS BEFORE TAKING MY MONEY! I tried to return the product the same day (today 10−16−15) only 2 hours later after the purchase, the lady (Ori, the manager) told me she can’t return my money, pointing at the hidden tinny frame saying «no returns», the little note was hidden behind her computer monitor so that no customer would see it! She rudely told me to relax and tried to give me 2 more items for the price that I already spent! After making a scene at the mall and promising that i will make a disaster, and that i will come back with police and my lawyer in the morning she finally told me that she will make an exception simply because «she likes me» really… I am so disappointed with this company! Woodfield mall loses a star just because of this scam kiosk! No wonder Rosemont Fashion Outlet shut that kiosk down. I will make sure to complain to the general management and i will make sure the two rude, unprofessional ladies get fired.

Just walked by the Deep Sea Cosmetics store on Union street (couple down from Lululemon) and had the pleasure to meet Isaac. He introduced me to their peel product and my skin feels great! Too bad I was late to meet a friend, otherwise would have loved to learn more about other products. Go there today! They are having promotions! Thanks, Isaac. Looking forward to learning about Deep Sea Cosmetics from the East coast.

Hey so I visited your location about a week ago during my vacation and this young gentleman stopped me and asked me where I’m from.
At the beginning it was a little suspicious but after trying your salt I was amazed by how soft my hands became! I have used it twice already and the body butter also and the results are incredible. I have never had such soft skin and I live in VERY dry hot weather in Nevada.
He also showed me your eye products which I absolutely love! I used Chanel, Estée Lauder and a few more of the high-​end cosmetic lines but I have not seen results as fast as I see with your product!
I must admit I am more than impressed by the quality of your products. A litros bit expensive but they actually work amazing and I’m glad I got pulled over that day!
Thank you so much Hai I’m so grateful for everything!

smart and healthy products that work! Jordan is great and knows how to customize products to skin and age. I was a skeptic on another cosmetic line until Jordan described and demonstrated the value to meet my needs. hey I live in LA and think this line is a gold mine compared to some of those more expensive lines locally. if you can’t stop by then visit them on the web. or call the kiosk at Westfield sf and ask for Jordan. she will make your experience worthwhile. She is a gem thanks

I am writing my review based off the product and friendly service. I had the pleasure of being serviced by Hai, he was super friendly and not too pushy. Having 12 yrs of retail experience I give him a 9.
My BF and I bought the Body Salt Scrub, Body Butter and the Facial Peeling Gel. It’s been a week and our hands and feet have never felt softer, and the SMELL, I LOVE the smell of the Scrub and Body Butter. As for the Peeling Gel, well it’s only a once a week application, we’ll see how that works. Over all super happy with our purchase. Yes, the price is a little pricy but putting the price aside, this product actually works. Hai, you’re AWESOME!!!

This product is over priced scam. Dont buy it. You can find these products for half the price on line.
Any way dont buy them because this company involved with many illegal activities such as breaking immigration laws and money laundering.
There is even a wiki leaks cable about deep sea.
Google it well and read about it for 10 mins you will find many un happy customers

Horrible. They are one of the hugest scams to occupy the mall and I wish I had never given them my business as a young and dumb kid. Their products are overpriced and their amazing «deals» are just an illusion. DO NOT GIVE THEM YOUR MONEY. They are vultures.

Visited this location while vacationing and was greeted by a nice guy named Hai. He gave a demonstration of the products, acting very nice and polite, claiming that he wasn’t there to make profit on the $ 60-​$ 100 products. Their profit was to be made on these extravagant masks that cost thousands of dollars, sitting on top of the kiosk.
Strike one. Pretending to provide a context of expensive products to promote lower-​tier products. I knew his game already. He goes over to the cash register and rings up the products and all of sudden offers one of them free. Why?! Strike two.
Last strike. My friend came by to visit and was inappropriately approached and confronted to buy the products.
No more. Strike three. I am reporting this to the Westfield management team.

This guy pulled me and my boyfriend over and showed me that products. He tried hard to persuade me to buy. he kept giving me good deal, he even put it in a bag and say «take it!», of course I would have to pay if I took it. He kept telling me how good of a deal it was. When I wasn’t showing interest in buying, he said «come to the register, I will show you something». I walked over there and he started putting in the items in the system, he wanted me to say yes so he could immediately ring up the transaction. I hesitated, didn’t like being pressured into buying things. Another guy came over and sounded angry, «what are you doing here? You are here for 20 mins, you don’t want to do something nice to your own face?». He kept talking and talking and was so loud that it was like he was yelling at me. I got annoyed by being talked to like that. At this time, my cousin came find me, one guy handed her a sample and she politely declined. Another guy, the same guy that yelled at me, came really close to her face and said «You don’t want a sample???», and he wouldn’t leave her alone. Finally we just walked off and didn’t turn around when they kept called after us. What an unpleasant experience!

Their products are laced with cum and dead animals from the deep sea. Their workers are obnoxious and incredibly fake towards how they treat you. This kiosk is a joke

Yes they people are annoying! They need to come up with a different line because the one they use is getting OLD. «Where you from?» «Where are you from?» They don’t care where you are from they just trying to start conversation and get you to stop to get suckered in… don’t do it… keep walking…

NO. Dead Sea Premier Cosmetics is Trash. No bueno. Their products are a complete Rip-​Off and Scam and their kiosk have the worst creams, serums, scrubs, and products meant to fool you. The Sales Vendors that work at the Kiosk are even more annoying, incredibly desperate, & will ruthlessly try to take your money and sell you Rubbish merchandise and then not let you return it and get a refund after you figure out how crap their products are and how you can find them much cheaper anyway on amazon.
One day I was walking to a shop in Westfield & I was pulled aside by a girl who greeted me and asked to see my hands. She completely fooled me I thought she was being kind and she rubbed some dead sea salt scrub in to my hands then started spraying me with water. She claimed she was going to give me a discount and sell me the scrub half price as a special gift for £20 cos it was used/​opened. Someone had probably returned it for a Refund! It was Rubbish! — I’m glad I did not buy it! I will never pay attention to them again!
They will try so hard to grab your attention as you walk by. ‘Where you from?! Where you from!!!’ They will try to do some kind of demonstration on your skin & try to sell you their products & steal your money, you’d be a fool to let them. Their products are nonsense rubbish!
After they do their little demonstration they will do anything they can to get as much money from you as they possibly can by offering you all sorts of things in sheer desperation.
Be warned. And don’t pay attention to these people as you walk by!

So I did another review of this kiosk but there’s no listing for it in Stockton. Anyway, I just want to share my experience about returning the products for a refund.
After having shopper’s remorse from buying these sketchy products, I demanded my money back for a full refund. I cried right in front of the salesman that «helped» me and he told me to «just try it out for two weeks», but I didn’t care about my results. I wanted my money back. I wasn’t comfortable spending $ 100 on something I never heard of since I am a college student that works to get barely enough to afford those products (I got paid the same day I got duped into buying them too…). He even asked me how much I get paid and tried to get every penny from me by adding in more products to my bag but I had to yell no to him and he just shook his head. Anyway, I told him that I looked up reviews and he said, «Every company has bad reviews. That’s part of business, my love (ewww, I hated these petnames).» But I remained as assertive as they were and told them «That’s why I couldn’t find one good review on you guys,» to which he had no response and tried to pull out the website (which I doubt are filled with fake accounts too). I then told him I regretted spending that much money and wanted a full refund. I was determined to get my money back, despite there being a «no refunds» sign BEHIND the cash register. I said I wanted to be financially stable before splurging and he said with sass «But you have the iPhone 6.» I wanted to punch this guy in the throat after saying that. I can spend my money on whatever I want, especially on something as reliable as an iPhone. It’s like they force you to buy their products or they make you feel guilty. Back to the story, he was able to give me a full refund but it will takes some days to process. I asked him if I will see if it’s pending on my bank account and he rudely replied, «It’s like any other business. It takes a couple days for it to go through. What do you want me to do? Print the statement out and put it in your phone!?» God, these people should be put out of business. He then told me that I should know for sure if I want to buy something before I make the transaction because I’m «wasting his time and wants to help me». What a bunch of BS.
I hate these people. They have traumatized me with their rude and ignorant remarks towards my ethnicity/​race, sexually harassed me by saying I’m a «dirty girl» after using the peel on my forearm and saying a billion times that he likes me, reacted in a VERY creepy way when I told him I was 18, and they do a 180 when you want to return your stuff.
However, I filed a complaint to the Weberstown Mall and they said that the security says they get a lot of complaints about DSC. Why do they allow them to keep coming back? Hopefully this is their last time.
In all, I have never felt so livid. Even if their products supposedly work, I don’t want anyone supporting their stuff. Their marking is terrible and every time I walk past the kiosk in the mall, I give those men the death stare.

Okay I went to the Valley Fair Mall on Stevens Creek and while my husband was on a business call, I was wandering around and was gently approached by Roy, of Deep Sea Cosmetics. He was very knowledgeable; I was in a rush, but he was gently putting a cream under my eyes. And he seemed extremely caring, charming, and completely aware of the cellular components of this product (The Dead Sea) and how it would help my collagen. When you go into the Dead Sea, you float and the Dead Sea has salt which makes your body float and is said to have qualities that are good for your skin and the collagen. Roy said he was born in Italy and was brought up in Israel; so who better to know about your skin and the Dead Sea. Even though we were in a hurry, Roy put the cream on the left side of my face near my eyes and left the right side without anything and it really did smooth out the wrinkles on the left side. So I think, why not buy the product?
If you want to be pampered on a rainy day and speak to someone who knows his products and skin, Roy’s your guy. Just take a stroll down where the kiosks are and stop by just to say «hello».

Okay, It feels like a scam. The sales people are overly aggressive. The items are grossly overpriced, since my lovely salesperson, quoted prices all over the map, and when she got me to commit, threw in lots of freebies (her conscience?) But the products are rocking! My skin reacts to them beautifully. So when and if I return for refills, I will call them to task on the price, and scammy environment, but I have to say, the products feel authentic. But at these prices, why don’t they just have a counter at Nieman Marcus or Sax Fifth Avenue. Why run us down on the sidewalk, and use the sales tactics of a greasy used car salesman?

Complete and Total SCAM! I was grabbed and pulled into their store (now called Adore Cosmetics?) by a guy who proceeded to rub products all over my arms until they got red and a rash. I’ll admit I was lured in by the offer of free samples (gets me every time!!) and I told him it was my birthday (it was) so he promised me a special treatment, which I am used to getting at the department stores (makeup application, skin tester demos, etc). I didn’t realize that he would be so pushy — each product he tried on me he tried to sell for $ 100, maybe $ 200 and was even trying to sell me an opened, damaged product for $ 50. I told him I didn’t spend that much on creams (which is a lie, I’ll spend a lot on stuff that is actually high quality). He then proceeded to show me a bag with a stapled receipt for $ 500 that a customer had bought, and he said they were shipping it to her in China and I immediately realized they target poor hapless Asian tourists wandering around Union Square (somehow I look like one even though I’m a local haha)
The audacity! The entire time they’ll try to bond with you, pepper you with compliments, ask about your personal life etc and pretend you are besties but they really only want your $$$$! The difference between this place and other, legit cosmetics retailers is that they will try to sell you a lot of products that are super marked up once, rather than build a loyal customer, because they know people will go online and look them up and realize its all a sham. Most beauty stores will give you samples and let you return things but that’s definitely not the case here.
When I told him I usually check products online for reviews since I have sensitive skin and pulled out my phone to go to Amazon, he snatched back the tiny sample, immediately started ignoring me, muttered some stuff and went into the back, and I proceeded to get the hell out of there! Online, my suspicions were confirmed when I found that most of their products sell for $ 10-​$ 20 instead of $ 100-​$ 200.
Here’s some more information about their shady business practices:
Favorite Quote:
Him: «How many tops do you own?»
Me: «Uh. like 30?»
Him: «How many pairs of jeans do you have?»
Me: «Um… like 10?»
Him, in a sing-​song like voice: «But you only have one faaaaaaaaaaace!»
Me: *thinking* um yeah that’s why I’m not going to drop $$$$ to f– it up with your crazy skin creams!
In a desperate attempt to get me to purchase (and I told him I have thousands of dollars of grad loans so I’m on a cosmetics budget, which is also true) he told me he’s paying $ 4K in rent. WTH! Why spend that much on a place when you are hawking beauty products on the street and basing your livelihood off of how much you can trick hapless people? Live within your means people! Okay ranting time over :)

Totally scam! They have strong training with their employees to open the conversation complimenting you (saying that you’re cute, beautiful, interesting, you have nice hair, nice outfit) and offering a lot of products. They test the product in you and show how your skin is damaged and need the care with their products. When the demo is finished they put products on a bag and ask you if you liked it and how your going to pay. They are VERY intrusive and in some cases when you say that you don’t have money, the cute salesperson asks you to show your wallet as a proof of no money and no credit card. Try to say that you have to go to your place to pick some cash and you will see all prices cut on 50−70% if you seal the deal at that time. I’ve been to three stores just to study their strategy and it’s awesome because on each store you could buy the same products for different prices. One offered me a combo pack costing US$ 300, other offered me for US$ 160 and the last one offered me a open box for US$ 99 with 2 gifts. Whey you say you got to think about it (because it costs like THREE HUNDRED DOLLARS) all the compliments goes away and they turn their expressions to angry and «waste of time face».

Avoid this place a ALL costs. It is a scam disguised as a high-​end beauty boutique. Their products are overpriced (by a factor 10), their return policy is nonexistent and their customer service effectively stops as soon as you’ve made your purchase. Be warned!
I was approached by one of their sales assistants while walking through the Westfield mall. She was very nice and since I was looking for a similar product, I agreed to make a purchase.
The first time I became aware that something fishy was going on, was when she tried to upsell more stuff. I very firmly said «no», which made her lower her voice, and let me know I was special. I could have the additional items at 50% discount but I could not tell anyone.
I looked around — confused! Yes, I was still in the upscale Westfield Center in the middle of San Francisco — not in some goat market of a small village haggling over the price.
With a hint of regret I bought the initial item, thinking I could just refund it if I changed my mind — which I did!
Minutes later, after having read through tons of horrible Unilocal reviews I knew I had been tricked — the products were mediocre and the prices 10 times higher than similar products. Feeling like a complete idiot I went back to get a refund.
This was not easy. None of the employees could help me — I had to talk to the manager. The manager first refused, then after calling his boss, offered me 50% off. Insisting on a full refund the manager threatened that he might call security. I suggested he call his boss instead. After waiting for a while, the boss arrived and after a few insults refunded my purchase and then turned to some new victims.
Stay away…

Ok, I’m here to teach all of you how to GET YOUR MONEY BACK from them if you got robbed!
I myself was a victim, I ran out of moisturizer (I usually use Lancome), and therefore, I was actually looking to buy it. An Arabic dude stopped me and could not stop complimenting me, while throwing products at me to test on. I gotta admit, those are pretty good stuff. But I told him that Lancome always offers free gift, and they don’t. Therefore he not only dropped the price, but gave me free gift. Ended up I spent $ 106 with them.
I had a bad feeling after that purchase, I’m a student and I make money through tutoring, those are my HARD WORK MONEY, generally I got a pretty good sixth sense, after I come home, I searched them up, and found many people claiming that they are FRAUD. I felt EXTREMELY terrible about spending that money, so I file a report online, AND contacted their customer service. But I still felt terrible, because I didn’t get my money back. I know that if you used your credit card or a check, you can STOP the payment online, (which you people should do if you were being robbed!) but sadly, I used a debit card. I called my bank, and they said that debit card is pretty much like cash, if you spent the money, it’s GONE. Then I called my bank to FILE a dispute at 2am, and the guy that answered my call was so nice, he reversed the money back to me after I explained to him the situation.
I got a letter from my bank a few days after saying that if their company is authorized, then they’ll have to give them back that money. Two months have passed now, and they no longer need to give that money back to that «company», and I kept the products, THEREFORE, DSC kiosk is NOT authorized.
For future notice: if you feel iffy about something, use a credit card, or a check to pay!