Digital Revolution Media Center

These guys are honest and communicative… which is not always the case. I had a rush job that required a lot of hand-​holding and they were upfront and honest about turnaround times and helped get the job done by the promised time (they were actually even early).
They are a small crew and everyone pitched in to help make sure our job was completed on time.

Regardless of the type of business, the services I have ever needed, or the time I’ve been willing to invest in purchasing anything, working with the folks at Digital Revolution proved one of the best customer service experiences I’ve ever had. I needed a VHS converted to DVD — quickly — and they did everything they could to ensure it was done by my deadline. They threw in a free duplicate DVD copy (unbeknownst to me, part of the package deal for a VHS-​DVD conversion!) and, when they overlooked the digital file in my order, they really went above and beyond to fix it. Simply wonderful, and the friendliest folks around. Cannot recommend highly enough!

Working on a feature length documentary film that will utilize a significant amount of archival footage and came to Paul and team with a huge order of tapes (VHS, Betacam, Hi8mm, Umatic) needing repair, care and conversion to digital pro-​res. moreover, the original owner of these tapes kept them in a damp location for many years (outdoor shed) so mold had polluted the film… you could see heaps of mold lining the film inside of each tape, which usually marks the end of the road for a piece of archival. Paul and team looked at each tape carefully, cleaned and baked the film properly to salvage the majority of my order (and my film). So much of the footage came back looking crystal clear — like new. Best of all, these were one-​of-​a-​kind tapes — original versions, no copies. I put my trust in Digital Revolution with these tapes and they delivered. Paul and team also worked to complete my order in a timely manner. Thanks!

I found Digital Media Revolution through strong search engine optimization looking for DVD duplication in San Francisco. It was quite refreshing of a resource for my needs. Their price point was comparatively low to others and I was still able to chisel cost down by utilizing their self service option. I was out of there in 20 minutes for my small project of 12 Labeled DVDs. Stellar customer service. Nice atmosphere. Good vibe.

Paul Grippaldi is a wonderful guy and Digital Revolution does amazing work. I’ve always had terrific service and excellent results. I’m doing a large transfer of one inch tape to digital now and it looks awesome. I can’t recommend his place high enough!

They moved! I love this place. It is quick, cheap and easy. The staff are friendly too.
I go here to copy DVDs ad music cds for work projects.

I’ve been doing self-​service DVD duplication here for about 4 — 5 years and they’ve always been great, giving me more service than I’m paying for. I never feel that my paltry 10 — 20 disc orders are an annoyance to process, which is a credit to the staff.

I went to Digital Revolution to duplicate & add labels to DVDs for a fundraiser. I was kicking myself for making the mistake of going to this place instead of duplicating the DVDs myself because Digital Revolution is overpriced. The transaction was rushed and awkward with a uncomfortable, hold-​your-​breath reaction from Paul, the owner/​manager, when he gave me the bill. I left with a bad feeling which is never a good thing. The next day I called with some pricing questions and upon hearing one the employees description I noticed a discrepancy in the bill. Paul G had charged me a $ 25 DVD design fee when there wasn’t a design. I went back and showed him the discrepancy. When I did so he said, «I wonder how that could have happened,» with a bemused smirk & spacey gaze. I got the $ 25 back, but I wished I could have got a refund on everything. I believe Paul nickles-​and-​dimes customers when he thinks he can, and I’d say he’s a questionable character at best.
I am just seeing Paul G’s response to my initial review above. This is an addendum. I should point out that the owner here is trying to delegitimize my review. He says I paid $ 1.99 per DVD. He is right that I bought 100, but what I purchased was cheap — cheap casing, a do-​it-​yourself pasting job. The final bill was $ 326. I got back $ 25 from the bogus charge. But you see that with the tax and fees I paid three dollars for a cheap DVD and case. He also claims that I wrote the review while attempting to sell the DVDs. This is false. We gave them away for free.
I completely stand by my initial review and if anything I would lower the rating for Digital Revolution.

I’ve used their dvd duplication service and was quite pleased. Fast and professional. They recently completed my job in record time, I expected a next week pick up but was ready by this week Friday. Thanks!

Service = friendly
Service = fast
Local = ideal for FiDi workerbees.
I had to take in my cassette tape from the late 80’s and have the stuff put onto a CD (I don’t a boombox that plays cassettes anymore, but I do have a Walkman!) $ 15.95 plus tax, and estimated six (6) days, actually took only 2 days!
Prices = reasonable.
Keena (not sure if that’s the right spelling, sorry) is an awesome rep!

Though their quality is very good, they are over priced. I asked how much thermal printing 10 DVDs would cost and initially they told me it would cost around 5 – 6 bucks per disc. It ended up costing me $ 100 for simple dvd printing/​burning/​packaging. If I knew they would charge me 2 «artwork fees» (which constitutes an employee dragging file off of a disc and pressing print) for $ 30, I would have rethought what I would have bought from them.
If you’re going to use them buy your own DVDs bulk online (DR charges you 99cents per disc) and buy you packaging somewhere else. All and all I was very pleased by the quality and service, but they should have been a little more transparent about their costs.