Eagle Moving and Storage

I’m surprised by the negative reviews. In my experience you cannot go wrong with Eagle – I’m so impressed by how quick and experienced they are. I’ve been scammed by movers before and way overpaid because they dragged the move on, so I was skeptical going into another move. I’m so glad I found Eagle! The guys were fast and experienced and just got straight to work. When you move nothing goes perfectly, but overall I was happy with this company and their communication with me. These guys had to deal with two flights of stairs and they did it like it was a piece of cake! I highly recommend Eagle!

Interesting how Joey tried to discredit bad reviews. I wonder how many of the 5-​star reviews are from his friends…
He is a nice guy and trying to do a good job, and his team is unprofessional and I’m not surprised at all the reviews about damaged goods.
I ended up filing a Better Business Bureau complaint on this company because they were supposed to arrive between 3 – 5 and at 5:45 called and said that they were not coming, completely leaving me in the lurch.

If I had written this review last year, Eagle would have probably gotten five stars from me. Unfortunately, after a horrible fiasco in January, they really deserve zero stars.
I have used Eagle a few times in the past and everything went perfectly. They were always affordable, on time, and fast. So when it came time for us to move again, it was second nature to call Eagle for our move. In my mind, they set the tone for how all movers should be. My fiancé was even so impressed, he used them for some moves for his clients.
However, when moving day came, they continually delayed their arrival window. One hour became two, two became four, four became cancelling all together. As you can imagine, I was immensely frustrated as we had already moved all of our essentials over but didn’t have a bed to sleep on, dressers to put my clothes in, or a couch to sit on. The worst part was, whenever we called, we got the runaround and weren’t really offered any form of an apology.
It was incredibly frustrating and somewhat saddening to spend your first night in a new home on an air mattress. We also had to miss a day of work to meet another moving company to move our belongings out of our home before facing charges from our previous landlord.
I’m hoping they changed because when they’re on, they’re on. However, this experience alone was enough for me to stop using them.

My finance and I moved from our studio apartment in North Beach to a one bedroom apartment in Emeryville. The move took a total of 5 hours. The longest part was wrapping the tv and furniture. They did such an amazing job! Nothing was damaged or stratched. I had 3 young gentlemen (Lamar, Rob and Kana) that assisted us with the move! They were fast, efficient and very hard working. They were very genuine and kind hearted people. They quickly evaluated the situation and throughly explained the process to us. We bought them bagels and coffee because we saw how hard they were working.
I would definitely recommend their service again! Highly professional young college students just trying to pay off college. Their pricing is fair and pretty standard compared to other places I’ve checked out. I must have called 8 places before hiring this company.
No complaints here!

Be aware this company demanded I delete my previous and detailed review in order to receive a small partial refund. That was a year after my move in the summer or 2014. They are also being investigated by the California Public Utilities Commission — I’ve been contacted by the PUC several times now.
I’ll leave this placeholder here without any details, since they did pay me to do so. Be aware of their practices though!

This has taken me a long time to finalize because I don’t like conflict. But here it goes: My experience was bad. It started fine, and was okay up until my stuff was delivered. I discovered that promises were broken, along with items, and that a few boxes and items are missing. Most likely stolen, based on the fact that it was a box with my Blu-​Ray player and my MicroKorg (in original box).
I do not entirely blame the owner for these missing items. I genuinely believe that he did not steal them. But considering the fact my boxes weren’t organized, that my furniture never got wrapped, that my TV was not properly boxed as was promised, and that items are gone (apparently forever), the moving company is responsible.
This is not a matter of simply broken shelves or missing feet to a TV stand. This is outright missing items. The fact my TV made it I am grateful for, based on how many things didn’t.
And when I asked for an insurance claim to be filed, I received an offer to not leave a bad review in exchange for $ 200-​. Considering the items missing are worth far more than that I refused to respond to the request (which I have on file for proof).
This is distressing and I have waited over a month to leave this review. Use them for short, in city moving, definitely. My roommate in Oakland had a great move and highly recommended them. But don’t use them long distance. They can’t keep track of your items, there’s no oversight to make sure items are wrapped as promised and as is necessary for safe long distance transport, and they will not help get your items back.
The long distance driver even lied, which made it more distressing, because it becomes a he-​said, she-​said situation. But my long distance driver made a few stops before moving my items to my house. And yet the owner said that wasn’t the case.
Sorry Joey, I hate to leave this review. But the Oakland to Cleveland losses were just too great.

This is my first review ever on Unilocal.These guys have totally earned my respect, gratitude and my first review!
I was referred to Eagle movers by couple of friends who had moved recently.
Their fees was fairly reasonable (and competitive) as compared to a lot of other players in the bay area.
Their job — fantastic and efficient!
When I called them, they advised me to keep stuff packed in boxes and that would save time and money. So I did.
They moved a 1 bedroom apartment in a 5 mile radius in 3 hours.
And what a bunch of friendly folks!
And all furniture arrived without scratch — I had expensive leather couch and recliner which they carefully wrapped in the blankets that they had.
Thanks Eagle team!

Let me start by saying I detest moving! Eagle moving company made my move as stress free and smooth as possible. The guys that assisted in my move were efficient and professional. I received quotes from numerous moving companies before deciding to use Eagle Moving and Storage. They provided me the most reasonable quote and there were no hidden fees when I was given the final price for my move. I would use Eagle moving company again and recommend them to anyone wanting a reliable and affordable moving company.

Can’t get any better than this company. I have used a number of movers in the past. This company has stood out above the rest. I shopped around for price and for professionalism and was impressed with their price quote, the fact that there were no extra gotchas and I enjoyed speaking to them on the phone. As a realtor, I was also testing them out to see if I could recommend them to my clients. I have already given their number to one of my clients. The movers that moved us were Domingo, Danny, David & Robert. What a great team. They were prompt and on time. They called me on their way. They were careful with our contents, they moved quickly and they were polite and courteous. Don’t bother calling anyone else.

Toke me few days to wright a review to those folks from eagle moving and storage. However. They earn that, big time !
On Friday. 8÷14÷2915. I called eagle moving and storage. I will say I was panic when I called them.
Before I even called eagle moving and storage, I contact a movers that I find over the net (craigslist) and with out to look for reviews or license. I went and choose them. The day of my move show up. And the movers. With the called them self «best price movers «never show up. When I called them. They say they sorry. But the driver is sick. Really? I have a 4 bedroom house in Russian hill, San Francisco. And it was my last day to move before the new owners moving in.
I called john with eagle moving. To start. What a nice guy. He try to make me calm. And told me to not worry. They will do it all to help my situation .
That was 9 am on Friday the 14.
By 10.30 am. Eagle send me a 5 man Crew with 2 26foot moving trucks, also the owner Mr Avi show up as well to come help the guys. And he spoke to me as well, they start wrap all my furniture and 2 guys was picking all my kitchen glass and all my little stuff. I try to help as much as I could but those guys was so good and professional that I felt like I am just in them way.
I order the boys a nice lunch. They was so polite and nice. Very professional guys. And no attitude. 4 of them are students and the last one was training for the SFPD.
By 4 pm they load both trucks and head to the delivery. The poor boys done unloading at 9 pm.
Everything made it just perfectly in a great shape
I tip them well. They deserve every cent of it .
I was waiting to unpack everything and calm down with my move before I wrote a review.
But eagle moving and storage. You guys save my life !!
I definitely recommended you guys !!
Just for a call from John, making sure I am happy with the service. So yes John. Big time

This is the second time I used Eagle moving, they once again did a fanatic job. Lamar, Kana and Ryan worked very hard to get the job done. I would definitely recommend them for any move small or big.
Thanks again for the hard work.

Have to highly compliment the team at Eagle, from John who answered the phone and provided tips on how to reduce the cost of my move to the team that performed the move (Ricky, Daniel and Shane) everything was done amazingly and professionally.
Plus there were no gotcha-​surprises on costs or extras.
Would use again!

Very happy with movers professionalism. They were curious and respectful.
The price was reasonable with no surprises.
I would recommend Eagle moving.

An excellent moving experience, on all counts. They were fast, friendly, efficient, and excellent value for money. This is the second time that I’ve used them, and they have been consistently brilliant. My moving dates were uncertain and they were very flexible and accommodating.
I cannot recommend this company enough. I will be using them again at the next available opportunity.

I think there’s always room for improvement but honestly, I am so pleased with these guys! When I told people I was using a moving company they all warned me about the tricks these companies play on you and that I should expect to pay much more than the quoted price, they were going to break stuff etc.
That didn’t happen. None of that happened.
I moved last Tuesday and firstly, John who worked with me over the phone was totally reliable, gave me a decent quote and was available on the day of the move just like he was when I got the quote. He really helped bring my stress level down.
The movers came on time, they assessed the move and were very efficient in the way they organized it and they were courteous and nice!
They wrapped my mattress and box spring, brought in a wardrobe box for my clothes and didn’t gripe about the stairs. I didn’t have to direct them on anything.
And my beautiful but cheap and heavy bookcase with desk attachment made it without a scratch!
On top of that, I’ve moved in with my Mom temporarily to help her out and her place is cluttered with narrow hallways. But there was no judgment and they handled it like pros and got me moved in under the 3 hour estimated time!
I will definitely use these guys when I move again in a few months. Moving is never easy but these guys did everything they could to make it easy on me.
I believe the movers names were Pablo, Pedro and Lamar. I may have gotten the names wrong but I want to thank everyone for doing an excellent job with a positive attitude!

I had a good experience with Eagle moving. We were doing an in town move in San Francisco from our condo to new house. I mainly had some furniture and a few boxes.
I called Eagle the day before the move and at first they didn’t have availability due to the late notice but then later called back to say they were able to get another crew to do the move. They did a good job communicating with me which I appreciate. Other companies we called were less responsive.
The crew arrived on time for the move which was important given the parking situation near our condo. There were three guys and they worked quickly. The padded al the furniture, took apart the items that needed to be made smaller and made sure to tie stuff down in the truck. The hard part of the move was that I live up four flights of stairs with no elevator. The money was well worth not having to do that myself.
When arriving at the new place they placed the furniture and boxes where instructed. It all went smoothly.
I feel it was a very good deal for the price, much better then other quotes we got (which is why we changed to them at the last minute).
Also, on thing that helped us have a better experience I feel was that I was very well prepared for them when they arrived with everything easy to access and labeled. This will make their job easier so they can focus on being careful with your stuff as well as allow you to stay in the time window to keep the cost down.

By far the best moving company that me and my family have used! We’ve used Craigslist in the past to find inexpensive movers. Our experience with past movers were a nightmare! Some of the issues we dealt with before with other movers included: movers taking their time moving our items from our home into the truck; movers would take cigarette breaks or smoke next to the truck with our belongings in it; couldn’t speak or understand any English; unsatisfied with their tip and would get hostile.
Eagle Moving and Storage provided me and my family nothing but excellent service from start to finish! Very professional and easy to work with. Called on short notice and spoke with John on a Friday and he was able to schedule our move for that Sunday. John immediately emailed me an estimate that outlined the cost plus what was included and not included in the cost. Our 3 man crew arrived on time and moved our belongings quickly and safely. They were courteous and respectful.
My husband and I highly recommend this moving company and will be using them in the future.

while we ended up canceling their moving service, i do want to commend these folks on their planning and communication. I was able to get ahold of someone within minutes of calling these folks. John was kind, communicative, knowledgeable and professional.
We simply decided to go the self storage route. But, if and when we do a move in the future, these folks will be the ones to call.
Fabulous

We used Eagle Moving for our move in 2013 and they were efficient and moved our stuff quickly without and problems.
We are moving again at the end of this month and I received two other quotes for movers in the city both quoted me triple what Eagle is quoting me! Not sure why I even looked anywhere else, we will be using Eagle again!
Thanks Joey!

Going to do a quick review of these guys, since they did a great job on my move from San Jose up to the city. Spoke with Joey to get quotes, and review services, since I travel a lot and may need some help on the packing end, as well as the move. He seemed easy to work with, and interested in providing me with exactly the kind of tailored service (s) I needed for our move. We got the date and time set, with no packing included in the original order, assuming I would be able to get all that done beforehand.
Two weeks before my move, I had to go out on a business trip again, so I called Joey back to see what was involved in some packing help. We negotiated a price for some help, not knowing exactly what I’d be able to have done or not, by the time the movers arrived.
I did manage to get a lot of packing done before my move date arrived, but there were some final things that still needed to be rounded up, not the least of it the televisions and technology, and some artwork. Being only a small place, my 2-​man crew (Jeff and ??? (sorry, forgot the name)) arrived on time to help with the packing. They seemed conscientious about my things, packing and wrapping things to avoid damage, and boxing stuff up. I was on the 2^nd floor (stairs) so I know the pack out to the truck was a bit of a pain, but no one complained, and I did watch to see if things got banged up a bit in the transfer, but nothing seemed to, as it went in to the truck.
On the destination end, being the first floor, the unloading seemed to go fairly smoothly. Everything was well labeled as to what rooms to put stuff in, and I directed what was not clear. I did order a pizza, since it was late in the afternoon, so everyone could get a little food in them while unpacking the truck. It took a little more time than I planned, but most of that was traffic from the old place to the new.
All in all, I was pleased and would use these guys again. I didn’t find any damage to speak of, other than in one box I packed myself, somewhat lazily, so I’m likely to blame for that.
I have read various reviews here, and find it a little odd that people from out of state are reviewing this company poorly, given they only operate in the SF and surrounding area. I didn’t see any surliness with my crew, and Joey seemed genuinely interested in working with me and making me happy with my move.