Ergo Depot

I just wanted to let everyone know that I absolutely LOVE This desk! I have to say I was a little skeptical because of the cost and I had an ergonomic desk at work and it was «ok». After an extensive search online I found ErgoDepot. There is a young lady in the SF showroom that I spoke with MICHELLE (!!), and she literally walked me through every aspect/​spec/​color etc that would be suitable for my space. it arrived in 3 pieces (including the file), and it was very easy to put together. Did I tell you I LOVE this desk? and their customer service is the best. Thank you again Michelle – (someone give her a cool employee award –cause she is :-))

Everyone needs an ergonomic work station! Therefore, everyone needs to come here to learn, try out, and buy excellent chairs, desks, and accessories.
My story involves a new job working from home. No longer do I have my beautiful desk and Herman Miller Aeron chair at my old office. So I began my odyssey to find a sit/​stand desk and an ergonomic chair. I did hours of research and came upon Ergo Depot’s excellent website. Lucky me that I live in San Francisco and could zip down to their beautiful showroom/​store in Potrero Hill.
Zach was excellent in spending a lot of time with me and was available for multiple follow up phone call questions. He had a lot of fabric swatches sent to me and also showed me the other ergonomic options at the store. They have some fantastic stuff! My favorite thing that I didn’t buy is the «Swooper». I could sit in that and be happy and working all day, bounce bounce!
I got the larger bamboo sit stand desk with a cutout and an original style fabric Hag Capisco (poppy color) chair with a foot rest. I love my new work set up, I feel energized and productive. My posture is better and I move around so much more. They also threw in a free ergonomic mouse that was great.
I would like to add that I wish I could add an extra star because my desk was damaged when it arrived. It caused a lot of grief for me but Margaret the manager went out of her way to make the return process easier and they sent out a new bamboo desk top within days. So I was in love with ergo depot, then very upset with ergo depot (damaged desk), then back to very happy with ergo depot. I am very particular about my style, how something is designed, always want the best made best looking items, and expect that my desk and chair will last 10 plus years. I spent two afternoons in the store and called Zach many times, while deciding. When I got the damaged desk I was not happy, but the excellent communication with Margaret made all the disappointed feelings go away. I am not rich and my sit/​stand desk and Hag Capisco were a big purchase $$ for me. It has been worth it!
If you are starting your odyssey, you may have been to Staples or some of the Bay Area stores that have a lot of used chairs/​desks or spent a lot of time online looking around. Ikea has a sit stand desk now too! Be sure to check this place out, I found overall the best quality, design, and long term investment for my room size and aesthetic tastes.
Lastly, they have a lot of well done YouTube videos of their products!
Thank you Zach and Margaret!

My Aeron Miller chair began to fall apart after decades of use. This set me on my ergonomic– desk-​chair-​quest. I went to Ergo Depot and Margaret Galvin is your person. She patiently walked me through the choices (two separate visits with Margaret) and ultimately guided my Jarvis Jr. desk and Capisco chair choices. I can hardly wait for the set up to arrive and to ditch my Aeron Miller chair, etc.
Make sure to have an interaction with Margaret Galvin as she is the best!

The customer service is non existent in this place, especially for a place with expensive high-​end stuff. There were two sales persons. They didn’t walk us through the store and showed what they have, why it’s cool and how to use it. When we asked one of the ladies working there about the chair adjustments answer was «I don’t know I’m new here». (Really? Is it the answer when you sell 1000 $ chairs?) Then we had to constantly come to other lady with questions — she didn’t even bother to stand up and come to us. The questions about upholstery and other product options also didn’t bring any enthusiasm in them. We left without buying and will shop elsewhere.

I looked everywhere for a good, reasonably-​priced sit-​stand desk and finally found one at Ergo Depot. The staff were very friendly and helpful and I got everything that I needed!

The salespeople were helpful. One was also a yoga instructor, so she had good opinions on the benefits of different styles of sitting on the body, and the other salesperson was also quite knowledgeable about the product range. They seem to recommend the Hag Capisco chair but offer others. I believe that if you’re sitting many hours a day, it’s good to invest in something good for you, just like choosing well fitting glasses or contacts, or shoes for your feet.
You’re free to bring your own laptop, sit on a chair and an adjustable height table, and see how you work. Trying it out is the best, it’s so hard to figure out from viewing their web site for the chairs.
The email support is quite useful too — which they recommended I use for special orders.

Excellent service, outstanding products. Margaret and Zach gave us the space and time to make good choices about our office furniture. My husband brought in his laptop, and they set him up at the desk of his choice. He worked for two hours in the store, occasionally swapping out chairs to determine the best fit. While he did that, I wandered from desk to desk, trying out various amenities. Margaret and Zach were on hand to answer questions thoroughly, but never pressured us into buying anything. By the end of the experience, we had purchased two adjustable desks, monitor arms, a foot pad, and a foot rest. Everything arrived on schedule and in excellent condition. When I was unsure how to adjust the monitor arms, they invited us to come back to the store, where Margaret did the adjustments for us with the same smile and no-​pressure attitude. I wish I needed more furniture. If I did, I would buy it from Margaret and Zach at Ergo Depot. And we’re loving our new furniture!

About as good as it gets as a shopping experience. I got interested in an adjustable sit-​stand desk for my home office. Did research online and landed on the Ergo depot web page. Discovered the retail store in the city, and decided to stop in just to learn more. Great variety of options on display that you can touch and test. The staff was great — no hard sells, just offering to answer my questions and explain what I needed. I wasn’t sure which desk and they were very patient with me, for well over an hour! I didn’t arrive expecting to buy a desk on the spot, but was so impressed with the people and the showroom, and the reasonable prices — I actually made the purchase and took my desk home, and added a monitor arm too. It’s been a few months, had a few questions since then and they have been terrific responding to emails and support by phone (sorry I forgot the name of the guy who helped me most, but thank you Margaret and Justin!). In short, could not be happier with my purchase, and the buying experience. I highly recommend Ergo Depot!

I purchased a Capisco office chair for my home over a year ago and was so pleased with the product that I just purchased another for my other office. I love the comfort of this chair primarily but also the ease of adjustment, flexible seating options and colors/​fabric choices. It is also a smaller scale chair and doesn’t take up as much room as the Aeron chair I had in my office previously. Love it!
The salesperson who helped me was very helpful in identifying the right chair for me and further, listened to me when I explained my discomfort with my current chair and general set up. Many suggestions for how to reconfigure my desk set up, monitor height and other adjustments which I hadn’t thought of were pointed out by my salesperson. I addressed these items my own but was very appreciative of the feedback as they were helpful in my overall office update effort.
I am likely going to purchase a desk that adjusts in height from ED soon so I can vary my sitting and standing while working.

I was excited to come here given opinions like Sara’s! I was also looking for a kneeling chair.
In spite of no one else being inside the store, the lady present didn’t quite care to work with me. I tried all their chairs on my own, I had to adjust them myself, and I got no indication or help at all. I think I get more service at an Ikea self-​service department.
Certainly not what I was expecting. Meh.

I recently bought a kneeling chair from Ergo Depot and I really appreciated their care and interest in helping me select the right one. Having recently been debilitated with a major back injury, it was critical for me to find something that made me comfortable and that I could use the whole day. The salesperson I worked with really took her time to make sure I understood the pros and cons of the various models they had, and wasn’t pushy or angling for me to buy the most expensive one. I’ve had my new chair for about 6 months now and it’s made a huge difference in my ability to work. Thanks to all at Ergo Depot!

If I could give 0 stars I would. I had to go to the desk and ask about Salli stools, response, «They’re over there.» I had to ask to be shown the stools I was interested in. Even then I didn’t get personalized service. No one cared that I walked out without making a purchase. I don’t know how they stay in business.

I have been meaning to leave a review of my recent experience with this place. I was looking and needed an ergonomic office chair and walked in here to check them out.
My customer service was positive. They showed me a couple of their products and they were not pushy at all. Most, if not all of their office chairs were very comfortable and designed to help one with their posture.
Now, it’s pretty expensive place especially if you’re not used to paying more than $ 300 for an office chair, but it is so worth it. Your back and body will thank you for making the decision.
I highly recommend this place if you’re looking for ergo chairs.

Sitting is the new new smoking eh!
I’d been working for a while with a ‘built up’ desk (old microwave oven box on top of my desk) to test out how I liked standing whilst working. I was going to try to find something online or through Craigslist but decided to get down to this local showroom just to see what they had, and I’m glad I did. It’s a great showroom with a variety of products that you can try out at your leisure. Margaret was extremely helpful and I ended up deciding I wanted to replace my chair too! There was absolutely no pressure and my subsequent online order was handled speedily and without issue. I’m a few days into the products and could not be happier.

I was looking for an adjustable stool to allow me to stand at my adjustable computer work station, and found Ergo Deopt on line. I ordered two different models, each of which cost more than $ 500. One I noted on line was «back ordered» and so I didn’t expect to receive it right away. I did not receive an email confirmation for either my two separate orders.
Delivery of the «in stock» chair was approximately a week after I placed the order. The box was damaged, and the stool was defective — there was no invoice or order information included with the stool. I immediately contacted the company via the number on their website (got voicemail) AND I sent an email to the info@ contact address on the website. I received a call from a person saying the San Francisco store would take care of the problem, and would contact me. Never heard anything from anyone at Ergo Depot again.
Found a direct phone number for the San Francisco store on line and called today — spoke with Colin. He researched the order and found out someone had tried to contact me via email but had my email address wrong. The conversation with Colin was very frustrating especially when he told me their new automated system doesn’t prompt them to contact/​respond to customers by phone!!! Ergo Depot’s solution was for me to physically bring the stool back to the SF store for replacement. They should have provided me with instructions/​information to ship the item back to them (at no cost to me) without me having to ask for another way to get another stool. The longer I was on the phone the more frustrated I got. There was no apology for the problems with communication or the defective stool — no attempt to make me feel better about purchasing a product from Ergo Deopt.
I have just now received email confirmations for the two orders, but no return shipping label for the defective stool. If I do not receive the shipping label within the next half hour, I will be contacting my credit card company to ask them for a refund of the charge for the defective stool, and will cancel the back ordered stool.
I would think a $ 1000 order I placed on line by an unhappy customer would receive more attention/​generate more concern. Perhaps this is a small order for them and does not matter much
I do not recommend purchasing from this vendor on line — perhaps shopping in the physical store provides a better shopping experience… I will be looking elsewhere for any other office furniture needs of this type for my office of 15+ employees.

This place is awesome. I had a hard time finding an actual store with ergonomic products like standing desks but finally found this wonderful place. Even Unilocal didnt bring it up under ergonomic search. The products are great, the staff is awesome. Get over here and get standing!

Was sent on a mission. Took lots of pictures. Asked about posture and products and how to proceed. Everything moves and rotates, the chairs, the desks. So much movement. All questions answered, mission complete and purchase too.