Eyedare Optometric

You can take a quick BART ride from downtown SF to Dr. Quan’s office. He’ll get you in and out in no time and then you can grab a burrito or peruse the shops before heading back to work from your long lunch. Dr. Quan is very efficient and thorough and he explains each step before proceeding. Eyedare has a great selection of glasses and is conveniently located in the Mission close to BART. I haven’t had a problem with parking either. Malcolm, who manages the office, is super friendly.

This place has an amazing selection of glasses. I picked up some very nice Freudenhaus frames and I just luv them. They accept VSP insurance and they have very reasonable prices. I highly recommend this place anytime you are in need of a vision exam & or glasses this is your place. Malcolm and his staff are wonderful they actually take the time to ensure your frames fit perfectly. I felt relaxed not rushed at all… they took the time to pick frames that where perfect for me they presented me with various choices. I will come back again for all my future frame needs.

I just moved to the Bay Area and wanted to find an eye Dr. that was taking new patients and had an opening ASAP. I called Eyedare and they accommodated me with an appointment the next day. I saw Dr. Quan on my first visit and he was really nice and professional. I wanted to get contacts, but hadn’t worn them in over 7 years. I had an eye exam and then they fitted me with a trial pair. I returned for another appointment a week later and had Dr. Chang. She was amazing and I enjoyed chatting with her. There was something genuinely comforting about her and she was just easy to talk to. Their staff was pleasant and made me feel welcomed to their office and answered all my questions.

This optometric is by far my favorite. I have been treated by Dr Christina Chang and she is absolutely amazing. Very cheerful and caring. Always gives me best advise on how to treat my contacts and potential eye infections due to the extended wear. And I can’t leave Malcom, who is very helpful, kind and respectful.

I have Unilocal to thank for guiding me to this neighborhood gem. Beautiful, simple store, friendly staff, awesome doctor. Probably the best eye exam experience I have ever had & I’ve been getting these since the fourth grade. I haven’t bought frames (yet), however, everything they had looked beautiful and high quality.

I have gone to Eyedare for the last 3 years for a few reasons: they have a unique selection of glasses, the optometrists are thorough, polite and efficient, and Malcolm at the front is good natured and knows everything you’ll ever need to know about getting stuff ordered, picked up and repaired.
Done and done.

Although I loved my previous optometrist (Dr. Jeffrey Lem — rad dude), he’s out of network for my new vision insurance and I gots to take advantage of those bastard insurance companies. Eyedare was listed as in-​network, close to where I live, and had good reviews.
They’re really great. I saw both eye doctors — Quan and Chang — both extremely good doctors. Patient, very nice and explained everything to me. I had some sort of eye infection and Dr. Quan knew what it was as soon as he saw it, and then confirmed his diagnosis. They know their eyes.
The front-​of-​house folks are equally lovely. Malcolm is lovely, and all staff go out of their way to greet you and make you feel welcome, and scheduling appointments is a breeze.
If you’re in the market for new eye frames, they have the latest and hippest. I saw several frames that I’ve not yet seen on the pinched faces of Four Barrel patrons so you can look original, but it’ll cost you.
Easily located off the 16^th Street BART. Do your eyes a favor and check them out.

I picked this Optometrist based on Unilocal,my insurance and location. I honestly was very impressed with the excellent experience. I don’t wear glasses but do go for a check up every few years and can honestly say this was my best Optometrist visit ever.

Eyedare is the best place I’ve ever gotten a contact fitting! Dr. Quan is extremely fast and professional, the space is inviting, and I never have to wait long. You can also get an appointment within a few days, even if you need an evening or lunch hour appointment like I always did as a patient. Contacts arrive within 2 – 3 days after ordering them. I’ve also been in once or twice with eye infection issues and was treated well then, too. I no longer come here, purely because I don’t have vision insurance and had to find somewhere cheaper, but I miss Eyedare a lot. I was a patient for close to two years.

I was torn btwn 2 – 3 stars, because most of my issues were with the front desk.
I have never had glasses before, but felt like my vision was starting to slip and figured it was worth just getting them checked out. This shop is right by my apartment, and they get some points for having post-​business hour appointments.
When I walked in, there were 2 staff members behind the desk, and I made it almost all the way to their desk in the back before they could be bothered to raise their heads and say hello. The shop was pin quiet, and no one else was there, so I doubt it was them not hearing me come in. So it started for me a little awkward and I didn’t feel super welcome.
As I waited a customer came in to pick up her contacts, she was welcomed warmly by the staff, picked up her lens and left. About 10 minutes later, the phone rang and apparently she didn’t have the correct number of boxes that she had paid for. They looked around the desk and didn’t see any extra boxes and insisted that she must have dropped them on her way home. Then she hung up the phone and talked with her fellow desk mate about her, and how it definitely couldn’t have been their mistake and that they were so sure she just wasn’t paying attention and lost them and kind of had a «whelp that sucks for them!» attitude. Their tone was snarky as they joked back and forth and I was really uncomfortable listening to them complain about another customer who just lost some pretty expensive lens.
My exam seemed efficient and thorough. I really have no complaints about the doctor or the exam. He was friendly enough and I trusted his decisions.
I got my prescription and when I got out the staff had seemingly thawed. The guy behind the desk was much more friendly post-​exam and walked me through my insurance. I probably won’t be going back there unless I really need to. The exam was fine, but their front desk needs an attitude check.

I walked in to set up an appointment and they had an opening in one hour! After being resolved to the idea that even though I have vision insurance I would have to pay for my visit out of pocket and have my insurance reimburse me I was shocked. They looked up my insurance info and all I had to pay was $ 42! The doctor was AMAZING. Super nice and very on top of her game.

Always a pleasure and super easy to work with. The folks at Eyedare are professional, warm and ever so helpful ALWAYS. Insurance? No problem. They really making seeing an optometrist a breeze and fun. Thank you!

Dr. Chang (the optometrist) is absolutely fantastic! She was stellar on the initial visit – extremely thorough, kind, and patient – and when I had a question about my prescription she saw me again in the office for no additional fee. You can tell she is a naturally kind, conscientious, and caring person, and that doing her job well is very important to her.
Malcolm (the optician at the front desk) is outstanding too. And the shop itself has a great atmosphere and is very elegant.
The prices are not cheap, but the value is there since the service is 5-​star and you will end up with an excellent pair of glasses made with high-​quality lenses and attention to detail. The selection of frames is not huge but it’s large and varied enough that you’re likely to find something that suits your taste.
Overall, this is really a top-​notch operation, so if outstanding service and quality are what you’re looking for, you’ll get it here.

Um, yes please?
1) 5pm appointment (I work 2 blocks away) got there a little after 5p — super clean waiting area with quirky antique cases displaying superb frames and a fabulous selection of current trendy reading material. Literally less than 5 minutes waiting.
2) The Dr saw me, checked me out, fitted me for new contacts in 30 minutes. Check two.
3) Fabulous reception staff and were sincerely there to help me choose new frames. «Do these ones look okay?»
«This color is a little creeps, no?»
«Do these ones make my face look like it’s taking over the room?»
Go to this place you guys! Friendly, affordable, efficient, fast.

Dr. Chang is AWESOME. I have never met an eye doctor who was better at putting patients at ease. I never have to wait for my appointment and she is through without taking a longtime.
The service and prices here are five star. The selection isn’t huge. There aren’t too many really wild guy’s glasses here which is disappointing. Both the French Spouse and I love bright glasses in patterns and odd materials so there isn’t a huge selection. There are a huge range of geek hipster glasses and they are all nice so most people would be happy here.
Malcolm and the cute butch that work here are super friendly and helpful and make this place a step up from the average eye glass store.
I ended up with a pair of black quilted Dior glasses that are probably marketed for women and the French Spouse ended up with a pair of red hot glasses that look great. The Spouse also got an older frame she had changed into prescription sunglasses.

nick/​nic/​nikki
found me the most perfect glasses!
i wish i’d gotten her number, i need a shopping buddy!

Dr Chang was so professional and she gave me a complete and thorough exam. I’ve never had such a thorough exam! Results: I ended up with a fabulous pair of Dior glasses! Very light prescription for computer work.
Thanks Dr. Chang! Love my glasses!

Eye Dare comes very highly recommended, but I was really frustrated with the situation.
In their favor: the doctors are nice, the exam was fine, and the receptionist — Malcom — was nothing but polite.
The doctor took the time to explain what the results meant which was nice. Problems arose when I gave them my only pair of glasses to have the lenses replaced with the new prescription. They told me a week and recommended ibuprofen for the inevitable eyestrain headache while I waited.
The actual lenses took two weeks to arrive, and was apparently the fault of the courier company. I understand having to beat contractors with a stick sometimes, but until I hear they’ve switched to a more motivated service I can’t say that the price paid was worth the wait.

Wow. Remember customer service? I got it here.
They have a great GREAT selection of cool frames. I picked «in house» brand. They sell a small group of frames under their own name, made in the US of A. And at really great prices too.
I asked to have it ready in about 7 days because I would be departing for AIDS/​LifeCycle. No problem.
But I got a call 4 or 5 days after placing the order to let me know that the glasses wouldn’t be ready in time. Something went wrong with the order and there was a delay.
I asked if there was anyway that they could ship them to LA so that I could have them for my return train trip? Malcom who had been helping me all along was tight lipped. He probably didn’t want to promise something he couldn’t deliver.
After I left, he made a call to the lab, and they got my glasses in time for me to pick them up before I departed. I know it was an extra effort. But I got to see all of California along the coast from LA to SF with perfect vision.
Thank you Eyedare.
That’s customer service!
Jefferson
PS — I love my frames. They are very cool.

I am extraordinarily picky about eye doctors, particularly their sensitivity (or lack thereof) to the fact that I’m squeamish about things being near or touching my eyes. This has made it kind of tricky for me to find a new one. Initially, I made an appointment at Eyedare because I could walk there, and I was so pleased!
Dr. Quan is probably the most friendly, reassuring eye doctor I’ve been to. I hate having my eye pressure taken and it always takes a long time — several doctors in the past have just given up or gotten impatient with me, but he never did. He just stayed calm and friendly, and the whole thing was done almost before I realized it had happen. He also talked to me the whole time about what he was doing and why, which was really interesting.
Additionally, the office staff are super friendly and helpful. I will definitely keep going here. :)