Façonnable

Jean Michelle is awesome. I’ve been tuxedo shopping all over the place (in the Bay Area and Europe). This is a wonderful store with really great clothes, but Jean Michelle’s attention to detail, friendliness and ability to help find the right match for me made things a perfect experience.
The store is on Maiden Lane just off Union Square. It’s much easier to get to than it seems on a map, and the experience is worth it!

I have shopped at this store for years and have seen it go from great to terrible in the span of 3 – 4 years.
Once management changed a few years back (their store manager went to a jewerly store I was told at the time) the service standard I was accustomed to went right out the window. Every time I go in now (because the clothes are of high quality) it is more of a dreadful experience than the fun shopping experience it used to be.
I had to call 3 times to get somebody to help me with a shoe size availability. I was promised a call back that never happened and the response from the sales person over the phone was literally «sorry we’re busy, call back later» or the second time around «Sorry we’re busy, I’ll call you back later». I’m still waiting for the call back.
I’ve resorted to buying online or going to Saks which carries some of their stuff. I would highly recommend Saks just for the service.
I don’t understand why, but the current management plan, in my opinion, is one that makes it a dreadful experience to buy $ 300 shirts or 3k coats. How does this make sense? Go to Saks, you’ll actually be helped by people who genuinely want to help and are not just pretending to care to get the sale.

I guess when you’re a French brand, you train your sales people to be rude? I attempted to exchange a gift and was promptly told, with emphatic hand gestures that the sweater I was given «was last year’s line» — even though it was purchased from their LA store a month prior — and they couldn’t do anything, since they couldn’t do anything w/​the sweater. I might as well of been holding a bag of radioactive cat poop, given the body language of the sales person. No store credit, no attempt to make me a happy brand customer.
Clearly, none of their years being sold under the Nordstrom umbrella did ANYTHING for Faconnable’s customer service skills.

Jean Michel is first class! I first bought a basic navy blazer from him about 2 months ago. At the time he said, «you have to have this.» It is now my most worn piece of clothing. The first time I wore the jacket, I received numerous complements, instantly. Jean Michel is an excellent sales person, will not steer you wrong. If you want high quality clothing with excellent customer service and salesmanship, I highly recommend jean Michel at faconnable SF.

We were visiting San Francisco in March and had the good fortune to walk into the Faconnable store on Post Street and meet Jean Michel, the extremely talented sales consultant for menswear. My husband and I were going to the Kentucky Derby in May and a tie was needed for his seersucker suit and Jean Michel found the absolute perfect tie. Jean Michel also suggested a wonderful suit jacket that Mike has now worn many times to business and social occasions ~ Because of Mike’s schedule there is not a lot of free time to take care of wardrobe concerns, but Jean Michel has been excellent to remember sizes, what has been purchased and we have called him many times with a need and he has always come through with an excellent choice. We feel fortunate to have met him and look forward to a long relationship ~ it is nice to have such a talented person to consult and who is joy to work with ~ and even though we do not live in San Francisco, he is always first choice.

I was disappointed to learn that so many of Facconables pieces are now made in China. Facconable has been my staple work brand for years, the quality and beauty just perfect. I went in and most of the clothes seem made in China.
Staff very friendly at this store. It may be the season timing, but the fabric didnt seem as high quality either in the selection of shirts I was looking at. I hope it changes back.

First class experience from the first step to signing the bill. Met Jean Michel right away who presented a fantastic shopping experience on par with a personal shopper. His expertise was valuable as I browsed and picked out items to add to my wardrobe. Selection of clothing was excellent, a dressing room was prepared, and the fit and finish of the clothing was high quality. Jean Michel’s suggestions helped me go beyond the traditional selection of ‘clothes’ and suggested a selection of ‘fashion’ without being over the top. Highly recommend this shop for the selection, the experience, and Jean Michel.

A friend wanted me to get ‘a clothing upgrade’ and took me to Façonnable in SF. The quality is great and if you ask for Daud and Vlad (tailor) you have the prefect combo. Daud understands sizes, colors and fashion. Vlad is the tailor who makes miracles happen if you need a small customization. I’ve come to learn to avoid anyone else in the store, as they can’t even get close to the pair.
I normally do not rate fashion stores but this one deserves it!
5 stars.

Recently this has become my «go-​to» for seasonal staples. I like the relaxed fit of classic cuts and fabrics. From denim to super-​100 wools, polo shirts to dress shirts, and belts I’ve found some fun stuff. I especially like the slim cut look of the Club line… As one other reviewer pointed out — Vlad the tailor is a gem. This place replaced Banana Republic for most of my «smart but casual» pieces going forward.

Ok, the clothes are a matter of taste, beyond that it’s a matter of quality /​price. I only own a few items from this shop – a sports jacket and a linen shirt. After i had owned them about a year, the quality seemed to really become apparent – just rock solid construction and quality materials.
Based on the clothes i bought there and the service, i would give them four stars. The additional star is for their tailor, who the salesman told me is the ‘best in San Francisco”, and after seeing his work, i don’t doubt it. Perhaps they have more then one tailor who contracts with the store, in that case, be sure and ask for Vladimir. I bought a sports jacket there and i was hoping to wear it that evening for a work dinner, but as usual the sleeves needed taken in. So i asked Vladimir if he could just do a temp job with pins or something then i could bring the jacket back the following day and he could take the time he needs. Vladimir asked me how much time i had and i told him a little less than one hour. He looked at his watch and made a face. He then told me to put the jacket on, and as he did what these guy always do – grab the item of clothing to be tailored and pull on it in various directions then draw little hieroglyphics on it using this small piece of chalk that they produce from nowhere. So that took about 4 seconds, after which he told me to take the jacket off. He took it from me and disappeared. He came back 45 minutes later with the sleeves taken in permanently – and perfectly. In addition, as he showed me, he fixed the back collar the the took in the area under the arms. Even i could tell the difference. Let me put it this way, when i tried on the jacket before he worked his magic, it looked ok – not great, but ok. After, it looked completely different. I was astonished any tailoring could make that kind of a difference.

Very relaxed atmosphere. The style is fashionable, classy yet chill from southern France. Great staff, and great service.

Beautiful French clothing that is traditional without being stuffy. Fabulous staff.