Fireclay Tile

So glad I discovered Fireclay Tile! Not only is their product gorgeous, but it is extremely high quality and they have fantastic customer service. They were so helpful with helping us navigate things like corner and border pieces, as well as how much tile we need to order — which was key since we live across the country and couldn’t come into the showroom. We used their tile in our kitchen and two bathrooms. They have a great assortment of styles and colors to choose from, and I really like that everything is eco-​friendly as well.
We always get compliments on our kitchen tiles in particular, highly recommend Fireclay and will definitely use their tile again in the future.

In my search for recycled tile I found Fire Clay. Their website is well organized and staff is very attentive responding to any question I had. They delivered in the time indicated. The tile is beautiful. There was a worry by my installer as the wave tile did not match exactly so the spacing between tiles varied. Fire Clay reassured us that once the grout was in it would look just fine… and it does. It looks terrific! I am very pleased with this company and the results.

I have been working with Tiffannie W., one of the designers at fireclay tile. She has been extremely knowledgeable, attentive and patient while I worked through making my tile selections. It took me a long time to make my decision and figure out exactly what I needed. Tiffannie never made me feel rushed. Thank you!

Beautifully hand crafted tile and exceptional customer service! I recently used the tile for two wall backsplashes in a vintage-​style kitchen. Gary Porter was a big help and showed me the library selections of relief tiles for the border. Since everything is hand made, there was an error in the sizing, but the issue was quickly resolved. They are helpful and knowledgeable, even for a small project. I’m looking forward to my next small project with their Cuerda Seca tile and in the future, for my master bathroom.

Love love love my Fireclay tile used to remodel a 1924 bathroom. But even if you love a product, sometimes the experience of dealing with the company itself can cast a pall on your overall enthusiasm. Not so with Fireclay. I had one of the best customer service experiences ever. I worked with Gary Porter, who came to my house, analyzed my needs, and wrote them up that afternoon. When the specs changed, he quickly adjusted. And I had my tile within the 3 weeks that they promised. He as a great communicator and answered all my questions and calmed my concerns. I make tile tables so have dealt with a lot of tile companies over the years and Fireclay was by far the best. And their tile is spectacular, both the recycled glass and the regular porcelain. It probably costs a bit more than the average tile, but it is well worth it. The glazing methods produce a gorgeous, unique, artistic tile that definitely will set your project apart from the average.

Fireclay Tile is the most beautiful tile in all the land! It has a special handmade quality to it that shows up in interesting textures and rich colors. Ive been using Fireclay for my mosaic art for about 8 years and am always pleased as punch with the quality of the tiles and their excellent customer service. Plus they are environmentally conscious and use recycled materials in some of their products and packing materials. And free shipping!

Visited their showroom in the design district of San Francisco. The designer is extremely pleasant and knowledgable on the product. The colors and selection at Fireclay are amazing. It is a small company, the founder is a ceramicist and personally develops their unique products.
Most of the products are ordered and made from the factory, and take several weeks, but for a unique, green, high quality, fantastic tile, Fireclay is the best.
We have had 3 bathrooms done with their tile, no «me-​too» looking tile, fantastic outcome and great service!

Zach provided such great customer service, sending us several tile samples to make sure we achieved the perfect match for our kitchen backsplash. He also emailed us a number of free custom design options for the backsplash, since we wanted a Southwest look – and we are extremely happy with the last one he sent us and we chose to use that design… with great results! Thank you, thank you!!! (Oh, and the tile is absolutely gorgeous: richly saturated with glaze and good, thick clay. I have a background in ceramics, and this stuff is top-​notch.)

Great customer service at both the San Francisco location and the San Jose location. I am not a big spender, but the staff at the SF location treated me like I was buying the whole place. I just needed a couple of tiles to replace two odd sized and super odd colored cracked tiles in my bathroom. The sales person gave me some sample tiles to take home and then gave me directions to the «bone yard» in San Jose in case the samples didn’t work. They didn’t so off to the boneyard I went. I spent half a day outside in the sun going through boxes and boxes of tiles looking for a 2“x6″ aquamarine, flat finish ceramic tile and… never found it. But the staff at the San Jose store was also very nice. If you come up empty handed after an endless and exhausting search but still give a place a great review they must be good.
I will use them someday on a real project and I hope you will too.

We’re doing a bathroom renovation and were so impressed by our experience with Fireclay. The SF showroom is beautiful, and it’s a great showcase for the various types and colors of tile. Caitlyn did a great with our order. We got a 3D plan of the room, complete with different tile options. When it came time to purchase, she was extremely responsive and informative. And the order arrived incredibly fast — 5 days before we expected it! Overall, Fireclay was the best part of our home renovation.

I’m SO pleased with the quality of Fireclay tiles and their customer service. Our project is a beach house and I’d like it to have an urban/​industrial feel.
Some of the ceramic tiles have even coloration but for our bathrooms I’d like some variation. I found it in cyclone and slate blue. I think the thin brick (in cotton) will look amazing in the kitchen instead of standard subway tile.

Absolutely amazing tile and locally made out of recycled glass and porcelain! I love the designs.
I’ve used it in both of my houses and will use it again next chance I get.

I can’t speak highly enough about the representatives from Fireclay Tile and our installer Paolo Frediani who was referred to us by Fireclay. Each one provided consistently high customer service and professionalism throughout our multiple interactions. In particular, it was a pleasure working with Jamie Chappell who is a knowledgeable and thoughtful consultant, and provided great advice and perspective about colors, sizes and styles. Our kitchen is used by up to 100 people a day, and we are all celebrating our gorgeous new look at Impact Hub!

We recently purchased some «Glazed Thin Brick» from Fireclay for a bathroom/​shower remodel. We had the pleasure of working with Wendy at Fireclay who is extremely knowledgeable and very patient with those who might not be experts in Tile. She was very helpful from start to finish and we will definitely call upon her in the future when we need more tile.
Fireclay Tile’s products were far superior to that of other tile companies that we looked at and our new shower looks amazing! We have already recommend Fireclay Tile to a couple of friends and we will definitely continue to do so. I would highly recommend that if you’re in the market for tile that you make it in to one of their showrooms.

I am a tile contractor and I frequently send clients to this new showroom. The selection, display and quality of the product is top notch. I know that my clients have had great experiences here and as a contractor I like doing business with this company. Going to shop for tile can be overwhelming for most clients but the staff the staff here is friendly and knowledgeable. When I confirm the order and go to pick up product it is always on time and in great condition.
I recommend this showroom and product to my clients and other designers and contractors that I know.

We went to Fireclay after seeing their beautiful catalog and website. After looking at countless tile stores, we found EXACTLY what we wanted at Fireclay. We needed tile for both of our bathrooms, and were looking for something timeless yet unique. The design consultant (Wendy) was incredibly knowledgable about tile selection and design. She spent countless hours with me– both in the store and over email, to help me select the perfect color and design selection for the floors and shower walls.
The selection of tile is incredibly expansive, and the color options are breathtaking and the customer service is outstanding. I would definitely recommend this place!!!