Fitzgerald Hotel

I’m in room 204 right now, June 13, 2016. Workers one floor down keep slamming a lid down, then a loud whirring noise that turns into a low, turbine-​like reverberation. Over and over. It’s 9:38 pm and I’m going down to suggest work in the laundry room should end. I’ll resume this review when I return.
Update, 9:50 pm. It’s the motor for the elevator, one floor directly below my room. So, no way to control it. I got a last minute deal on last
–you get what you pay for.

We’ve never been to San Francisco so I don’t have anything to compare this hotel to.
First the Pros
1. It’s centrally located near several amenities. Liquor, restaurants and transportation
2. It has a very charming aspect to it.
3. It appeared to be clean, but needed some obvious repairs.
4. The staff helped make reservations for outside activities for us.
5. They have breakfast daily 7−10am
6. They have a 12 (noon) checkout time.
7. Rate was roughly $ 460 per room for 3 nights x 2 rooms.
Cons
1. There is no AC
2. There is no parking. You have to park for $ 30 2 blocks away… PER DAY!
3. No tub!
4. Can’t get extra pillows and the pillows in the room are horrible cheap things like the covers.
5. There’s no cable!
6. Did I mention there’s no AC!!!
7. The rooms are extremely small. The bathroom is literally 2.5 Feet by 4.5 feet!!! I’m posting pics.
8. The walls are peeling, scuffed and rotting.
9. The stairs had several missing or unpainted pieces.

really crappy hotel but hey, what do you expect when you don’t want to spend a fortune or take out a small loan to stay in san francisco lol the nice thing is it is in the city and near union square and I just took a trolley on down to fishermans wharf.
i’m not a fancy guy but man oh man, I learned to appreciate other hotels I have stayed in.
checking in was easy and parking was not too bad, I think I paid $ 17 at a garage not too far away and it was overnight parking. the hotel is really old and has somewhat creepy vibes to it but I get to my room and I kid you not, I open the door and I could literally touch the bed without stepping foot inside the room, it was that small.
bathroom was spooky and the view from my room was a wall (good thing I didn’t plan on being in the room in san fran) the view though was literally just four walls and you could see other windows from other rooms and if there was a fire, there is literally no way out if you crawled out the window because it just drops down and like I said, it was 4 walls enclosed.
I am not going to rate this 1 star because I am a fair reviewer and this place did the job, putting a roof over my head for the night. I think I paid $ 150 per night if i’m not mistaken.

It was the nightmare at the Bates Motel! We used to stay there often in the past, but it has apparently changed hands, and not for the better. The location is excellent, right in the heart of Union Square, close to great restaurants and entertainment, but the place has gone to seed. While we waited for our cab out front, homeless street people types were loitering around the front door, and I saw some street types coming out of the hotel lobby! WTF? We were told that the outside lobby door is never locked, not even at night??? I kept waiting for some creepy character to jump out of the walls. It was like the Bates Motel from Psycho. Whoever owns this place should renovate and install security locks everywhere.
The closet was tiny and had no hangars, and we could barely squeeze around the bed as the room was so small. Our drapes were transparent! If we can see out, then others can see in.

The worst hotel in San Francisco that I have stayed at. It was depressing, towel-​less, keyless, and the wifi password was with 6 point font. So please bring strong glasses and your towels when you stay here. They said free breakfast. They meant stale coffee, packaged oatmeal, and a Costco jar of peanut butter and jelly with week old bread. Let’s not even mention the fruits that have been sitting there for at least 2 weeks that would likely be rejected by the homeless.

I’ve stayed at this little hotel more than a few times while passing through or visiting friends in SF. Each room is different and has it’s own character/​décor. My GF and I stayed during a recent trip from Maui and were so stoked about our stay! The location is unbeatable, especially at their prices. We took über and lyft a lot, but hailing a cab in front of the hotel is a snap too. The HUGE tv in the lounge area is great for plugging in a laptop and watching a movie on the comfy little couches. They let us use the super nice kitchen and lounge in the sister hotel next door, too.
I often recommend the Fitzgerald Hotel to my friends who are a fairly well traveled lot so I don’t usually have to educate them on what kind of «character» to expect from a moderately priced boutique hotel in the heart of San Francisco. Suffice it to say it’s a fun and cozy place to rest while you explore one of the most famous and charming cities IN THE WORLD!

I chose fitzgerald due to its rustic esthetic and Victorian beauty for an anniversary/​birthday weekend with my lady. Alas, what we received was a chincy room with a great view of a parking lot, with a lackluster staff more motivated to get me out of the lobby than making me feel welcome in the hotel. Our room came without a remote, it’s wicked small, and has a shitty view of sf. Also, i’m wtiting this toom with out the use of their ‘complimentary’ wifi because it has stopped working. But at $ 200 a night who can complain I suppose. Don’t stay here! There are better places for cheaper

Good prices, safe easy location, kinda small rooms but had the only one facing the street from our side.

I made my reservations on
they had nice pictures of the hotel so I booked it. when I got there and I saw the room It was beyond small it looked nothing like it did in the website at least I was refunded my money with out any hassle from the hitel

They updated all the rooms. But they didn’t look happy to serve us or be there. Good place of visiting San Francisco. It’s close to everything and very easy to find

My brother and I stayed in this hotel weekend of April 17 – 19. The ONLY thing going for this hotel is the location. I have traveled extensively in my life and NEVER encountered such RUDE front desk staff. They did not make eye contact, were glued to the computer screen and just very unfriendly. When we asked about a place to park the car he gave us a handout for a reduced cost at a lot a block away. Good deal, we thought. When my brother went to park the car the attendant told him they knew nothing about that handout, and the cost was regular. I mentioned this to the front desk person and he said, well maybe because it’s the weekend. DAH! Front desk person made no attempt to answer the issue, and said he didn’t know anything about that.
Getting in the ancient elevator is tricky, no assistance was offered, although it was barely 3 feet away from front desk.
The entire building is dirty, getting something to eat in the breakfast room is iffy! No staff to help keep it cleaned up… coffee was the best thing.
I asked at the front desk (again — no eye contact) where I could print boarding passes. Without looking away from his computer screen, the person said email it to the hotel and he would print it. WHAT A PAIN. passed on that.
The hotel is very conveniently located, the price is cheap, and if the front desk employees had the decency to look at us, perhaps smile, we would have overlooked the rest of the issues — dirty, run down, shabby, yuk breakfast room.
FIND A DIFFERENT HOTEL…

Probably the worst hotel I’ve stayed at. I’m not a picky guy but had to stay here during a conference bc everything else was booked (or so my boss says). From the beginning I felt creeped out by the rooms and question how often they get cleaned.
Let’s start with the closet door, it had holes in it.
Then the iron didn’t work (not a big thing but one more annoyance)
No air conditioning but luckily the weather was nice. However with the window open you can hear everything going on at the street level including garbage truck at around 5:30 am and people talking on sidewalk.
The towels were beige/​off white and none matched in color tone which tells me they probably were a different original color at some point.
I had to call down to figure out how to use the shower
Then my ultimate fear may have come true, bed bugs. I have a few bites but still determining if it’s that. I’m 90% sure that it’s not mosquito bites so that’s what I’m guessing.
Stay at your own risk.
Only good thing: location close to Union Square.

First off I understand that when you book a hotel for under $ 100 a night in San Francisco, you don’t have the right to expect much. I booked a single room — their smallest — as I am only here for the week to work and don’t need much except a place to sleep. I have tried a few of these so called three star hotels in SF and this is the worst so far.
The hotel seems nice enough from the lobby and my room is clean. The bathroom is a pretty good size, although my shower is very small — smaller than some I have used in Europe. The rooms could use some updating as the comforter looks like it is from the 70’s. The room does have a small refrigerator and a microwave and absolutely no closet space. That could just be my room as I have the smallest room they offer.
My biggest complaint is that the hotel says that each room has cable TV. My TV pulls in about 5 channels cleanly and three of them are constantly playing really old TV shows from the 60’s and 70’s. On the bright side I am able to catch up episodes of That Girl and McHale’s Navy…
I don’t recommend this place unless you are in a bind…

The fitzgerald hotel is awesome. I have stayed here many, many times over the years and I have nothing but good things to say about the place. The staff is very welcoming, helpful and knowledgeable about the city. I have been directed to some of the BEST places in SF because of the staff here. It’s a stones throw from union square, chinatown, polk st. and a 20 minute walk to little italy. It’s near so many amazing restaurants, cafes and nightlife too. There are bus lines nearby, though it’s only about $ 15 in a cab to get anywhere in the city! They have a great breakfast available to the guests. The rooms are comfortable, nice decoration (seriously, whoever decorated this place has good taste).
Basically, the fitz is awesome. I highly recommend this hotel to anyone visiting this fine city.

I am sitting in the hotel room right now and created a Unilocal account just so I can leave a review for this place and help warn people of a high risk of negative experiences. When I arrived, I was poorly greeting at the front desk. I was given my room key and shown to the sketchy elevator that should have been replaced years ago.
Once in my room, I was quite tired and ready for bed, but the fire alarm had a low battery and started chirping. I called down to the front desk and the clerk came up with a replacement battery. Apparently he grabbed another bad battery and the chirping continued. He said asked if I wanted a new room, which I agreed to and he left to prepare a key. After taking his sweet time, i was shown to a new room. We walked up the rickety stairs to a new room. The clerk never even bothered to help
Me with my bags… Overall this whole precess took almost an hour.
The room I finally got was at least quiet of chirping fire alarms, but was no better in appearance or comfort. The bed is hard, the water out of the bathroom sink is yellow, the coffee machine is broken, the walls are paper thin and overall this place is a waste of money. The only positive about this place is hot water in the shower…
Do yourself a favor and find a different place to stay.

Had a wonderful time here! Near everything, very clean and nice wonderful people. I look forward to coming back!

Stimmt das Preis-​Leistungs-​Verhältnis? — Ja.
Würde ich das Fitzgerald weiter empfehlen? — Nein.
Würde ich wieder kommen? — Für maximal zwei Nächte, vielleicht.
Das Fitzgerald ist zentral gelegen und damit nicht in der besten Gegend. Wer sich von (für deutsche Verhältnisse) überdurchschnittlich vielen Obdachlosen gestört fühlt, sollte hier nicht wohnen.
Die Zimmer sind zweckmäßig. Meines hatte Fenster zum Innenhof und demnach unterdurchschnittlich viel Sauerstoff. Die Jungs schliefen im Erdgeschoss und hatten sowohl Unterhaltung von der Straße als auch von der Rezeption.

I checked into this hotel on Tuesday, September 30, 2014.
I was too exhausted to complain about how hot it was in the room or about the small space so I removed the top comforter, because it was one of those old comforters that made you itch at first glance and because it didn’t look like it had been washed after each stay.
Fast forward. I checked out of the hotel on Wednesday. I flew home Wednesday evening and woke up with bite makes all over my neck, back, arms, face, ears too, and even parts of my legs! Initially, I tried to replay my week… but couldn’t think of an opportunity where Mosquitos might have attacked me. My next thought was bed bugs– and I am 100% certain that this hotel is infested!
I googled and found that there are other reviews about bed bugs (dating back to 2009!) so I picked up the phone and called. I said, «Are you aware that your hotel has bed bugs?» Expecting the hotel staff to deny these claims, I was shocked when the front desk attendee replied, «Yes.»
Wow! He told me they were aware and said they have them «from time to time.» Wow!
I will never stay at this hotel again!
I will be contacting the BBB and the health department.
I have over 25 bite marks.

1. The elevator inspection has been EXPIRED FOR 15 MONTHS! When I questioned management and asked to see the new inspection, they claimed that it had been done 5 months ago but they hadn’t received the certificate yet. Ok, I get it: city bureaucracy is slow. So I asked to see the paperwork that shows that the inspection has been performed, and after a few moments of radio silence, the owner offered to email it to me in the next day or two. Seems to me if your elevator inspection is 15 months expired, you should have that info readily available. I’ll be calling the city about that today.
2. The first room which I was given (504), apart from looking more like a cheap motel room rather than a «boutique hotel» wasn’t even clean. There was a wet, dirty rag on the ironing board, and the fan was covered in dust which it was kindly spraying all over the room. I do understand that hotel rooms in Union Square are small, but small is no excuse for shabby and unclean.
3. When I called the front desk for someone to come clean the fan, I was informed that that wouldn’t be possible as the guy at the front desk was the only person on staff. Because apparently they think it’s a wise idea to leave one person on staff in the evening (7pm) when the entire hotel is booked for an Oracle convention. I cleaned the fan myself.
4. The next day, I spoke with the manager who offered me another room instead (604), which was a slight improvement. He checked on its cleanliness himself before I went in. You’ll be able to recognize the manager of this «boutique hotel» near Union Square because he’s the one wearing jeans and a zip-​up hoodie; it’s easy to mistake him for the maintenance man.
5. After all of that, at no point did anyone say, «We’re really sorry about all of this, and we’d like to offer you a discount,» or anything even remotely like that.
So let’s summarize: unclean rooms, potentially unsafe elevator, poor customer service.
Go anywhere else. Anywhere.

This will be my third time staying at the fitzgerald, and again it was a joy. They initially had no rooms left when i called to make a reservation, but the girl on the phone was so helpful, she tracked down her manager and called me back when a room became free! really sweet of her.
The room itself was super clean, very quiet and the hotel is so central, you just cant find anything to complain about! the free breakfast is fantastic and they certainly dont skimp! the staff are really helpful as i already mentioned, and nothing is too much trouble for them. Everything you would want to see in san francisco is either within walking distance, or reachable by close by public transport. Great for shopping and sight seeing, literally 10 mins walk tops to china town and the main shopping district.
I think its important to review my experience at the hotel as reviews on the net are what helped me find this hotel in the first place, and im so pleased i did :)

I stayed at the Fitzgerald recently when I was in San Francisco helping my daughter move out of a downtown apartment. Normally I stay at the Andrews when I have to stay downtown, but they were booked, and the Fitzgerald is right next door, so…
Overall, it was a very good experience! The hotel staff was very pleasant and helpful. There was a bit of confusion over parking: They apparently have a relationship with a self-​park garage on Sutter, about a block away, but when I checked in, they were out of parking coupons. The man at the desk really worked to try to get some brought over asap, but since I was tired (I’d been working since early that morning) and my car was already parked at the Ellis-O’Farrell city garage, I ended up opting to just leave it there rather than hassle with moving it.
My room, which was billed as a «petite double,» was very attractive and comfortable. One of the thing I love about San Francisco’s «boutique hotels» is that you’re not in some ultra-​sanitized, cookie-​cutter place, but rather in a unique situation, and this room definitely fit that bill! I really fell in love with the décor, which was eclectic to say the least. The main feature of the room was a king-​sized four-​poster bed with an old-​fashioned bedspread and attractive metal headboard. The bed was flanked by two nightstands sporting interesting modernistic reading lamps, and over it was a ceiling fan that looked like something from the tropics. Somehow it all just worked!
I was on the sixth floor (room 601), in the front of the building overlooking Post St. For me, that was just fine… I used to live in downtown San Francisco (just a block away from the Fitzgerald, actually), and I’m not bothered by city noises (not even by the frequent fire engines). If you’re less accustomed to sleeping in an urban setting, however, you might want to request a room nearer the back of the hotel.
My room featured a small but functional closet and a full bath (tub/​shower, washstand, toilet). Room equipment included an alarm clock, a mini-​fridge and microwave, a coffee maker, a hairdryer, an ironing board, an iron, and a flat-​screen TV. Of those, the only ones I used were the fridge (worked fine) and the TV (it was a bit sluggish answering the remote — at first I thought it wasn’t working — but once I figured out the knack of it, it worked fine and got a good picture). The hotel offers free wi-​fi, and that worked just fine as well, even with two of us using it.
As I was there during a rare cold snap, I also really appreciated the fully adjustable electric heating, which allowed me to keep the room nice and cozy. I’m a Californian… I don’t do cold!
The only thing the room lacked, in my opinion, was some kind of table or desk (I’m not actually a fan of holding my laptop on my lap) and some kind of TV channel guide (the only way to find out what was on was by channel surfing), but both are minor considerations as far as I’m concerned).
The hotel does offer a free breakfast, which takes place in the basement (not as dark as it sounds… this is San Francisco, and basements actually have windows! The breakfast room was really very nice.). I didn’t avail myself of it, as I had other plans, but I did check it out: Lots of things for toasting (and things to put on them), instant oatmeal, a fresh fruit salad, and the usual coffee/​tea/​etc. Just fine if you’re looking for a light meal before heading out to see the city, but don’t expect to be stuffing yourself on waffles, pastries, and hard-​boiled eggs.
The hotel is also affiliated with a wine bar, with which it shares a lobby. As I was there on a Monday, the wine bar wasn’t open, but I was assured by the staff that it’s worth visiting during its regular hours.
By far and away the best thing about the Fitzgerald is the location. I mean, you just can’t beat it… right in the heart of the Theater District, three blocks from Union Square, a short walk from the cable cars and Chinatown, and surrounded by good eateries (including San Francisco’s finest Italian restaurant, Fino, which is right next door!)
If I must nitpick, the only downside, other than the parking confusion, might be the lack of any kind of seating in the lobby. No problem for me, but f you’re waiting for a taxi or something like that, it might be an issue.
Also, it may go without saying for this genre, but this is a San Francisco boutique hotel, and that means that your choices for going up and down are either a small, historic, cage-​type elevator or the stairs. If small, historic elevators freak you out and you’re not willing or able to do stairs, you may be in trouble… but then, you’d have the same issue with just about any of the city’s historic properties. If you’re like me, though, and relish the unique nature of a hotel that reflects the spirit of the city in which it’s located, you’ll be happy here.
I’d happily stay again.