Glen Park Hardware

I’ve been coming here since I bought a house in the neighborhood 15 years ago and this review is long over due. They give great advice and generally have what I need. I especially love Susan, she is so kind and so knowledgeable. I really don’t understand the reviews about them being disorganized. They don’t have a huge space. They are a small local store and try to stock what we need and want. Everything is organized into sections like plumbing and paint. Seems very well organized to me, but this doesn’t even matter since all I have to do is ask, «Do you have such and such,» and they take me to all the choices. I am impressed that they can fit so much hardware into a such a small space and organize it so well. Also, they have things that bigger stores don’t have, such as the drain strainer that actually fits my tub and better quality plumbing supplies. They also steer me away from things that won’t work for projects I am doing. They are not pushy but sometimes I ask them for advice about things and I have found their insight invaluable. We need to support this community business. Hal and Susan are wonderful assets to our neighborhood. Thanks, for being here for us Glen Park Hardware!

Talk about convenient! I needed to get a key made and I was in and out in less than 3 min. Very gentle, courteous, and helpful lady provided service with a smile; not to also mentioned she knows how to work that cutting machine! Definitely earned my future business! Come and support this local business.

I had lost a bolt that attached my bike basket to my bike. I went there just wanting to find a similar bolt. The owner took time to try a few different sized bolts, re-​attached my basket for me and only charged me for the few cents for the bolt. More businesses should be like this. It creates customer loyalty. Plus, you can find everything you need there and they know right where to guide you. Since it’s a two minute bus ride from my house, I always hit there first for any hardware-​type thing I need.

Like all the other posts have said: the staff goes out of their way to help you. My only complaint is that they aren’t open on Sunday.

Always super nice, helpful and informed service. Maybe not necessarily the cheapest, like the big box stores, but what you get back in return with attentive, knowledgeable service is invaluable.

I’ve been in here a few times but am convinced to go here for everything that they stock. The mom and pop are as helpful as anyone has ever been at a hardware store. Every time I’ve gone in, they have given me personal attention in getting the right items. Sometimes I know what I’m doing, but sometimes I don’t. It’s the times that I don’t that they give non-​judgmental help. You don’t have to look for anyone, they just offer to help (unless with other customers). I want to do what I can to keep them around so my business will go here. If you haven’t been to a local, friendly store in awhile, this place will remind you why we need them. The little store is jam packed with as much inventory as they can fit, and parking can be tough, but the prices are actually competitive. Go here, you will thank me.

Such a nice little store. I wish there were more of these little gems around — Support local mom and pop places when you can!

LOVE THIS MOM & POP HARDWARE STORE!
Any reviews with less than 5 stars complain that the store is crowded with products and disorganized. This just adds to the store’s charm.
The Hal and Susan are extremely helpful and nice, just tell them what you’re looking for, they’ll have it. I have gone here on several occasions, each seeming while in a bind and Glen Park Hardware delivered every time.
Moreover, why buy the same product from some huge warehouse store like Lowes when you could get the product here and support your local small business at the same time?

This is a truly wonderful place, a classic «mom and pop» operation where you can count on friendly, helpful people who will try to steer you to what you want, not some chain-​store automaton repeating the «suggestive sell» of the week. They also have quite a few made-​in-​America items in product lines where all you’ll find in the big box places comes from China. There was a time when such rooted-​in-​the-​community, local merchants were the norm. Thankfully, in some corners of SF they still are. I shop there all the time and am always happy to return

They have crammed a wide range of stuff into a small space and always help me find what I need. They don’t have everything, but they have most things and they’re right here in the center of Glen Park. So I always check with them first and save myself a trip out of the neighborhood.

Glen Park Hardware has everything an urban neighborhood hardware store should have. The owners are exceptionally friendly and helpful.

Hal & Susan are great! They carry a surprisingly wide variety of general hardware stock for a relatively small, local store. They may not have the stock of Home Depot, but they more than compensate for that with genuine wisdom and outstanding service.
They’ve been in the neighborhood for many years, and have great professional referrals for services (contracting, plumbing, etc.).

Convenient location, helpful staff. I’d go here before the big box stores in a heartbeat.

This little store has been there for over 30 years, under the same ownership. I think this longevity testifies that they have got it right. The reasons I like it:
1. They have more items than I think would be possible given their small size. They usually have everything I ask for. One has to keep in mind that this is hardware store, and not home improvement in general. They also carry chemicals and expendables, such as solvents, shellac, putty, tape, brushes, etc. They don’t have power tools. I suggest calling them to ask whether they have what you need — they will usually know the answer off the top of their head. This brings up the next point:
2. They are very knowledgeable. If you know the proper term for what you need they will know it too. If you are not sure what you need to fix your problem they will suggest a solution. This is a far cry from big box stores, where one has to go through a bunch of ignorant staff before hitting a person with knowledge. They also do not hesitate to offer a less expensive solution when several alternatives are available, and I appreciate that.
3. They are helpful without being patronizing or condescending. They will not roll their eyes, smirk, or act irritated. Caveat: most of time there are just one or two store keepers, and they tend to give a customer undivided attention. That means that sometimes one has to wait. I am fine with that.

parking is really hard around here.
they have lots of things to help you if you need some hardware… from batteries to tools to wood, you name it they MIGHT have it. lol.
i went here needing some packaging tape, they didn’t have it. the guy probably the owner is such a nice guy he refers me to another hardware store who has a larger selection of packaging tape (the kind i needed was only available at STAPLES of all places (this is one of the few time i’m mentioning another store in someone else’s review) over in the mission.
i’ve come back here for my little hardware needs for one or two things because of the attitude here at this store.
why not a 5? Because if he had everything that i need with a great price and that awesome attitude. BUT he doesn’t but he does deserve a GREAT BIG 4 and a HALF STARS! lol

The mom and pop of this local hardware store are so friendly and helpful. When I shop I’m generally the browse and find it myself type, but everything is so crammed into this little shop that I usually ask upon entering, find what I want and then browse. They always know if they have what I’m asking for, and if they don’t they usually offer up alternative ideas.

While overtly a hardware store, their primary and distinctive product is quality of service and for that they rank a FIVE. I have shopped there for over twenty years for nuts, bolts, etc., and I’m always amazed at how they take whatever time is necessary to listen to my request and either follow through with the product, suggest somewhere else where I can find it, or recommend an alternative. They have provided helpful insights on projects, and referred a local plumber when I was in a pinch.
More than representing the best of a small store merchant, these folks work make the village experience in Glen Park so compelling.

I gotta say that in a pinch we had to run down to the hardware store for a gas laundry connection. The lady that works there was soooo nice. I was in a snippy mood as I was dealing with an emergency and she explained everything to look for in the connection.
Unfortunately, when I went home, I had the wrong connection because it was connected to a spigot (to turn the gas off)…so I had to return it. She totally understood and took it back with no questions asked and so nice to deal with.
I am an instant fan and will be back to patronize this neighborhood joint.

Six months ago, this place would have rated higher, but they’ve failed to change with the times. When I walk into the Home Depot these days, they are all over me, doing their best to help me find anything and everything and they’ll take anything back, no questions asked — they even have a 1-​year warranty on plants and flowers!
Glen Park Hardware will never be competitive on price or selection, but they could make up for it by being your friendly neighborhood hardware store, right? Well, they don’t. I bought a couple of items and brought them back in their original packaging three days later — and I got a big hassle because I didn’t have all my receipts, even though their distinctive price tags were still on the items. Hell, I’ve been in there so many times, they should remember me.
But they don’t. And that’s the problem. If you can’t beat Home Depot on price, selection *or* customer service, then what’s the point?

Great place to find odd stuff.
Closed Sundays.
Have an old lock that needs a key you can’t get duplicated anywhere else? Go here!
Shop has a ton of stuff packed into a small space and it’s difficult to find things; however, the owners are always happy to help. So, don’t bother hunting, just ask them for help. They aren’t Home Depot «don’t bother me employees». these guys *know* how to help.