Glen Park Mail Depot

They charge $ 1 if you want to drop off a UPS package that’s all packed up and has its own label. Talk about the opposite of a neighborhood gem!

So let’s be real… glen park mail depot is no Office Max and yes it is a little more expensive. But that said. for me it’s all about the convenience. There aren’t any other places in the near vicinity to quickly grab boxes/​packing peanuts/​bubble wrap etc. and this spot is great for that. They are well stocked and have all the little things you may need to send a package last minute.
PLUS the couple who works here is so sweet!!! I left my license there on accident and they took the time to find my contact information and to return it. Feels good spending my money at a small, local ma and pop store than a big chain, even if it is just a tad more expensive.

Customer service is fine but they charge a lot more than USPS office. Probably I won’t go there again.

I wondered why this place has such low ratings but I figured the service couldn’t be that bad if I’m only making photocopies (which is self-​service by the way). The prices are pretty reasonable:
B&W: $ 0.15 for 5 copies, $ 0.10 for 6 – 50 copies, and $ 0.07 for 51+ copies
Color: $ 0.29
I was only making 5 copies in B&W but ended up making 7 to save money and figured just in case I need a couple more. Instead of paying $ 0.70 I ended up paying $ 1.03 due to tax. I didn’t even know you could tax that.
The one star is for the lady working there who seems nice. But if she owns the business, no stars for how she runs it.

I have lived down the block from this place for the last 5 years and only go there if I absolutely must. Today I dropped of 3 packages, 1 fedex, and 2 usps. He says the fedex and the one usps are free, but the one costs a dollar to drop off. I consider it overly tacky and just plain wrong that they take 1 dollar to let you drop off a pre paid package. I refused and left. Not only will I never go there again, but I am writing this negative review for others to see.
How could they think that dollar is going to do anything, but consistently lose more and more customers. I don’t want to hear that they have more overhead etc etc. I go to a pharmacy w postal services just down the block the other way and they are overly friendly, helpful, and also ETHICAL. I should’ve given him the dollar so he could earn his crummy 1 star review.
This place has rubbed me the wrong way for the last time.

I’ve been coming here for 5 years or so for various shipping and packing needs, and have never been let down. Yes people will grumble about markup but hey, they have a business to run. If you need something packed, shipped, and tracked, and don’t want to wait in line at the Post Office, this is the place to go. Friendly and knowledgeable owners and staff — tell em your priority is speed or $ and they’ll recommend the best option for you. My only complaint in previous years was the lack of a email and print station to retrieve pesky shipping labels or checking instructions on the spot (who keeps a printer at home anymore?) They have since resolved this with an easy to use workstation that can do your labels and photos too.

I can understand paying a bit more for postage than at the post office, that’s a perfectly acceptable proposition. But paying nearly a %100 percent markup for a priority mail package is absolutely crazy.
Boo, Mail Depot. Boo.

I love this place! I can show up with any weird item that I need shipped and an address, and they can hook me up with shipping options and any packaging I might need. There’s at least one mail place closer to me. I actually take BART here whenever I need to ship something because they make things so easy.

They’re great for mailing things, printing, copying and making keys. I’ve done all those things there. Their location and hours are also great.

They have always been nice and helpful to me. And really went out of their way when I called to get a tracking number I lost on something I shipped through them.

Won’t use again despite this being in my neighborhood: I was charged $ 10 for shipping that should have cost $ 5. I will go out of my way to not patronize here again.

Overpriced.
I get more than a little annoyed by their 150% mark-​up on a stamp. The US Postal service is financially suffering by trying to maintain an affordable mailing system and these guys have the cheek to charge a significant amount more. Daylight robbery. (Sorry its the principle here).
I once tried mailing a birthday card (usually 95c) and they made me pay $ 3 because they didnt think it would be sent otherwise (that was 2x their $ 1.50 stamps with a 95c face value). I think I left with smoke spouting out my ears.
I feel their other services are overpriced too.
The service I receive here is unpredictable. Oftentimes I’m ignored and then treated rudely, but sometimes I’m treated courteously.
I’m not going to use their services again.

I’m surprised by the bad reviews. I find the owner very polite and helpful. Never been anything but courteous. And yes, stamps cost more than at the post office. The whole idea is convenience, she has overhead, taxpayers aren’t paying her rent. Try waiting in line for the regular rates at the post office. If you value your time, you won’t mind paying a little more for the quick, friendly service.
I like this business a lot and use it frequently. I would highly recommend it. Zoe (Glen Park)

How to loose a new customer and get a bad review that will cost you lots of business in one easy step.
Since I moved to Glen Park I try to frequent every local business that offers something I can use. Get to know the neighborhood. So I carry my box with return merchandize with a prepaid UPS to the local place rather than dumping it in the car and dropping it the next time I see a UPS truck.
Walk in — the girl smiles. The guy says — The UPS truck just left. — No problem this can wait. It’s a prepaid return — This will be $ 1 for drop-​off — I did not say «WTF», I just smiled and left never to return again. The girl: «sorry».
Sorry for them — it is hard to estimate the value of negative marketing online but every one of the 1-​star reviews surely costs them more than $ 1.
I went on to Urban Soul
and Ann made my afternoon in GP a great experience after all.
I had the feeling that I have to stay this side of Bosworth Street from the beginning…

Fool me once, blame on me.
(OVER PRICED STAMPS)
Fool me twice, blame on you.
(OVER PRICED SHIPPING)
Fool me three times, I’m not coming back.
(SHIPPED MY PACKAGE WITH INADEQUATE POSTAGE!)

My main qualm with this place was that they charge more than the value of stamps. For example, a 44 cent stamp cost 65 cents. A 95 cent international stamp cost 1.50. I didn’t know this until I bought a bunch of stamps and looked at my itemized bill. WTF? That is sort of ridiculous. If you are going to do this, at least TELL people, right? I mean, it wasn’t that much money, but stamps are sort of commonly sold at FACE VALUE. That said, the man who is typically here is very nice and helpful. It is probably not his fault that the stamps are scam, or I guess I won’t know because I don’t plan on going back.

$ 10 for a package weighing one pound!!!
UGH! Everyone was so right about this place — I don’t know why I even bothered to go check it out.
The guy wasted 15 minutes just trying to get me a price quote on a simple package I wanted to send… and then told me that I would have to spend $ 10 for an item that weighed 1 pound 5 ounces!!!
He also told me that I would not be able to find anything cheaper anywhere else. What a pathetic lie. Totally tried to rip me off.
STAY AWAY!!! I would have given it zero stars if I could.

$ 6 to send a 4 page fax domestically!!! I don’t think so.

WTF!!!
they charged me a whole dollar to ship through UPS. really? is that really necessary!!!
i was returning something i bought online with a prepaid UPS packing slip… so i had to pay the extra dollar. stupid!
to be fair, i gave one more star than the other reviewers bc their location was convenient for me.

Such rude service, and it looks so run down. It’s one of the few remaining business in Glen Park that looks like shit. They are so short tempered and condescending with their customers that I stopped sending packages thru this business. Also, their english skills are poor, and it’s frustrating dealing with them. Better if you go to the U. S post office.