Gotcha Legal Services

I’ve never needed a process server before and you wouldn’t believe how hard it is to find one who answers the phone. Kraig was friendly and professional. He expedited my service and guided me through the process and got me headed in the right direction when I was confused about my next steps. If ever I need a process server again it’s nice to know I don’t have to shop around.
Thanks again Kraig!

First and foremost the people I spoke with over the phone were rude and I dare to say incompetent.
Unfortunately, starting off there was some glitches with payment. Okay, frustrating but was easily fixed or I thought it was.
I needed Gotcha legal to serve someone. They tried and were not able to. Person wasn’t home etc. Okay, fine. I then had to go to court and set a new date, frustrating, time consuming, fine.
The same day a new date was set, sent the papers with NEW DATE and 3 weeks until next date.
IT WASN’T SERVED!!!
I called to follow up on service and found this out. I was rudely greeted by someone, I believe was Kraig and was told that I hadn’t paid. What? Clearly, I had, no apology was made. And that he didn’t serve the papers because he was busy with law midterms.
I then had to go to court to set a date for third time and spend over half a day at the courthouse. I then promptly sent the new papers to be served.
I was told by Kraig that he would normally charge me but wouldn’t, as if I was at fault. But didn’t given the circumstances. I don’t get it. I paid you to do something. You don’t do it and give a lame ass excuse and pretend that it’s my fault. Considering the state of affairs and how unethical lawyers and the legal system is, I think you’ll make a great Lawyer, Kraig.
This has been an unfortunate experience for me the whole way, dealing with the legal system.
Save yourself the hassle and find a more competent and respectful process server.

Gotcha Legal Services is amazing! Not having more than a name and a probable address of the individual I was serving, Gotcha was able to track them down in a weeks time and serve them. Because of them I am able to proceed with my case and get what is owed to me. I highly recommend Gotcha Legal Services, they are the best!

Horrible, dishonest company. Hired them to do personal service. Directed the service to take place at the target’s workplace, a restaurant. When the service was taking too long, I followed up a couple of times and each time was assured that the process server was making attempts but couldn’t catch the guy at work and that the process server spoke to someone at the restaurant and was told that the target works evening shift. Was assured that process server was returning in the evening to effectuate service. When they were still unable to serve a week later, I hired a different company who got back to me next day to tell me the restaurant has been shut down and there is a huge «CLOSED» sign in the gate. When I asked this company how they were attempting service at a closed restaurant and who they could have possibly spoken to if the place was closed for business, I was told that they were attempting service at a restaurant that was open further down the block. WHY WOULD THEY ATTEMPT SERVICE AT A DIFFERENT PLACE OF BUSINESS, WITH A DIFFERENT BUSINESS NAME AND AT A DIFFERENT ADDRESS? At this point I knew I was being lied to and no service has been attempted. The whole explanation sounded ridiculous. I demanded that the prepayment be returned. Of course they never returned the payment stating that attempts were made and then went ahead and sent me an attempt affidavit stating 3 attempts and place was «CLOSED FOR BUSINESS» during each attempt. Why would you continue to try to reserve at a place that’s close for business? Do you expect it to miraculously reopen? Their convoluted explanations make no sense because it’s nothing but a bunch of lies. To make matters worse, it seems that server is even willing to perjure himself to cover up his lies. Scam! Scam! Scam! Stay away. You have been warned!

First, I will say that I never in a million years thought that I would need to hire a process server, but alas I found myself in a small claims dispute. The party I was taking to court had evaded the certified mail, so I had to hire someone to serve him the court papers. Enter Kraig. I called him because of his great Unilocal reviews. I had no idea what I was doing, or even what to ask for. He gave me his prices, told me what that covered, how to send payment and what paperwork to email to him. Easy peasy. As soon as he received payment, the papers were served. I was super nervous that this guy I had the dispute with would be squirrely and hard to find, but Kraig made sure that he was served promptly. It was such a relief! After the papers were served, I asked Kraig if he would be going to the courthouse to file the papers. He indicated that there would be an additional fee for him to go there in person, but told me that we had plenty of time for him to just mail it in, and he was right. I appreciated that he advised me on how to take the the less expensive, but equally effective, option.

Kraig is awesome!!! I have never had to nor thought I would ever need to hire a process server. My boyfriend and I needed to serve his ex some paperwork before a court date. We originally had all these sneaky ways were going to try and serve her on our own. This caused a lot of stress for my boyfriend and so many «what if’s.» I finally did some of my own research and decided to take the stress away from him and put it on someone else. So glad we did. I was able to contact Kraig and he answered all my questions and was told they attempt 5 times and not 3 like other places. I sent him the packet that needed to be served and it was served and I received the proof of served all in LESS than 10 days. They offer a rush service as well but we didn’t need it. Should I ever need to hire a process server again (hopefully not) I will definitely use Gotcha!

GOTCHA!!! The name says it all as to why you need to use them. They make their attempts, show all the records. Used him twice, hasn’t failed me yet. Hopefully I won’t need to make any small claims for another 5 years. But I sure am glad Kraig is around and answers my emails fast and answers my calls faster. Thanks Kraig!!!

SUCCESS !
Kraig’s the Man! I had tried already two times before to serve the papers to an evasive person – someone who basically just sat high above the entry of his gated residence, and never answered the door.
The previous process-​server had made 3 attempts without success, but of course charged the full amount. When I contacted Kraig he quoted a slightly higher amount, but it was well worth it, because it wasn’t for 3 attempts, but FIVE.
When we talked, I made it clear to Kraig that time was limited, if I didn’t want to have to again reschedule the court date. He agreed to fit all 5 attempts into my limited time-​range.
We discussed what the fees might be if he’d ultimately had to do a stake-​out to serve the papers. But as it turned out, he got the papers served more quickly than I would have hoped – already on the second attempt.
Truth to tell, my initial reaction when I called Kraig was less than completely impressed. He wasn’t as smooth on the phone as the other process server, and wouldn’t pull the papers from online, but insisted on my sending them to him. On the other hand, the rest of his initial intake was more streamlined.
So don’t be put off by his cut-​to-​the-​chase attitude. His no-​nonsense approach is ultimately the best, and certainly the most successful. I’ll go to him in the future for any needs for process-​serving or judgment collection.

I was happy with the services that I received from Kraig at Gotcha Legal Services. He process served a couple of documents for me. He returned the original proof of service to me in a timely manner. He was professional, always available and friendly.
He gave me a quote over the phone and stuck to it. I would most likely use him again if needed.