Greater San Francisco Advantage Appliance Services

We worked with the Advantage Appliance Service on Stanyan– but they do not have a Unilocal and as they are all the same company, I will review here.
Fidelity Insurance sent out Gary to do a job. While he did fix the water problem with our fridge– he gauged the wood floors when he moved the fridge. He recommended we keep the fridge out and unplug it to totally defrost. We did this– and when we attempted per his recommendation to move the fridge back into place we discovered a wheel was broken and that he gauged the wood floor when we moved it. We know this was not our responsibility because the second we could not move the fridge we looked underneath to find the gauged floor and broken wheel.
We asked Gary about it and he has denied everything. I strongly encourage anyone to find a different company, and an honest worker.

Unprofessional scum of the earth incompetent morons.
Our home warranty company scheduled these idiots to come repair our dishwasher tonight from 5 – 7. Since they had made a point that they wanted to be there closer to 5, my wife left work early to go pick our daughter up at daycare and come home to meet them.
By 6 pm they hadn’t showed up so I gave them a call. The man at the office said that the repairman was on his way.
6:45 rolls around and still no repairman, so I call back. The man at the office assures me that the repairman is on his way and is probably just stuck in traffic.
7:15 rolls around and still no repairman, plus now it’s getting late and we have to put our daughter to bed. I call the man at the office and he says that he’ll call the repairman to see where he is.
7:35 rolls around and the repairman finally calls me back and tells me that he tried calling me at 5:30, but since I didn’t pick up the phone (I was on the train and didn’t hear the phone ring) he just ditched the appointment.
Yes, you read that correctly.
No, he didn’t even bother to come to the house and try to ring the doorbell or anything intelligent like that, he just gave up like a pathetic little quitter. Plus he was only 5 minutes away from our house when he called, but since I didn’t hear the phone ring he just turned around and drove home, because that’s so much easier than simply coming to our house to do the job that he was scheduled to do.
So basically these guys suck for two reasons. One, they don’t show up for appointments. Even if I didn’t answer the phone, he could have at least come to the house. We had already confirmed the appointment and there’s no reason we should need to reconfirm. And for fuck’s sake, AT LEAST COME TO THE HOUSE AND RING THE FUCKING BELL YOU LAZY PIECES OF SHIT.
Second, the man at the office had never actually bothered to check with the repairman to see if he was indeed on his way. He just kept lying to me and telling me that he was on his way, whereas had he bothered to actually check with the repairman then he would have learned that he had already given up like the pathetic little quitter that he is.
I wouldn’t piss on these jackasses if they were on fire.