Green Pawz Pet Boutique & Grooming

We have grooming for our puppies at green pawz for 1year. Rally nice store and amazing work of grooming!

I’m so annoyed with Green Pawz. It’s right in my neighborhood, which is convenient. Unfortunately, the staff seems kind of flighty.
My dog needs her glands expressed often, but it is nearly impossible to get that done here, even though it is a service they offer. First, the groomers seem to come and go as they please. So, don’t get your hopes up if you’re casually walking by on a walk with your dog. Chances are, the groomers are gone.
And then, I walked in once when the groomers were there and was told they didn’t have time. I said something like, «But it takes a minute!» to which she responded, «Sorry.»
So, fine. I’ll call and make an appointment for her glands, right? Wrong. I called today and was told that the groomers weren’t there today (but of course), and I could come in tomorrow between 10 – 3. But, I should call first, just to make sure they didn’t leave already. Since I knew I would take lunch at 2pm and could get there, I I asked to make an appointment to be sure it could happen. He told me «no» because it only takes two minutes so they don’t do appointments (see where this is going…). So I told him about my previous experience that I’ve mentioned on this review above, to which the worker responded, «We wouldn’t do that, it only takes two minutes. The person must’ve thought you wanted a bath or something.» Nope. I was super clear. But fine, I’m a liar? Thanks.
Also, the maybe 3 – 4 times I’ve actually been successful in getting her glands expressed her in the last 1.5 years, the cost varies greatly. It seems like they just charge whatever they feel like whenever they feel like it. I don’t understand.
So basically, good luck getting what you need with this place. So obnoxious.

I’ve brought my pets here several times for nail trimming and buffing. And although the job is not always consistent (sometimes it’s very sloppy), I still bring my pets here because I prefer to support local businesses rather than corporations.
The store owner brought my dog to the back and held him (like when the vet asks you to hold your dog while they take his temperature) while another lady trimmed his nails. From my knowledge dogs are usually tied from the neck so the do feel the need to move around while something like hair or nail trimming is taking place. Since my dog was not placed properly I heard him cry several times because they clipped his quicks. When he came out the owner said That they did not buff his front paws because «he was not cooperating» but he would’ve cooperated if he had been placed correctly, instead of being carried by a stranger.
I would also like to add that my pets are very friendly and calm even among strangers. I would’ve appreciate it if I did not get charged for the buffing since his nails did not get buffed, or AT LEAST for the owner to offer to take him back inside and buff his nails right there and then. Regardless I still got charged $ 15 even and the owner did not even apologize for hurting my dog.
I am truly disappointed at my last experience here and will not recommend Green Pawz anymore.

This is my neighborhood pet store so naturally, I walk in for my dog toys and treats. I have a feisty two year old Pitbull – I came in one time and there was a trainer business card (for feisty dogs) and so I took it and called him.
The trainer, Patrick Fitzgerald, has only seen my dog two times and he is already showing signs of good behavior.
My dog is sweet, but has some aggressive tendencies – to which he said could be worked out easily. To my surprise, he got my dog to learn stuff within two days, and he is not expensive as other dog trainers in the city.
Training a dog is not easy at all– so props to him for taming some of his bad bratty behavior in just two sessions.
He is very accommodating with schedule and does a very inexpensive first consultation to get to know your dog, the owner, and its specific problems.
If you are struggling with any frustrating pet behavior, I recommend setting up and appointment with him to discuss things further!
I would recommend him to anyone in need– aside from being good at training, he is relatively inexpensive; which is surprising for such an expensive city.

Awesome place for cats and dogs. I am upgrading my review from 4 to 5 stars after my last appointment. They were really stellar! Will be going back. Thanks, Green Pawz!

My little rescue poodle, HoneyBee, loves Green Pawz. Every time we walk by, she peeks inside to see if today is the day she gets to go in and see her friends! She adores Javier, and loves getting groomed or having her teeth cleaned here. I know she’s in good hands when I leave her, and she always looks adorable and is just so happy and relaxed when I pick her up. HoneyBee gives 5 stars!

Incredibly unhappy with my service at Green Pawz.
First, I made an appointment for my pup to be groomed on Saturday but got a confirmation email confirming my appointment for Sunday. I called them confused saying I booked my appointment for Saturday. They in fact, had me down for Sunday and would not be able to accommodate me on Saturday. Cool, thanks for ruining any weekend plans I had. You would think they would offer me a few bucks off for screwing up and the huge inconvenience. But nope, nothin.
Brought my dog in there on Sunday and told them she had been scratching a lot and needed a flea dip. They acknowledged and I went on my way. Was called back an hour later to pick up my dog. Asked the receptionist if they did the flea dip (because I was not charged for it, so once again I was confused) and she said she would ask the groomer. Could hear them talking in the back when the groomer says «if I didn’t ask for it then they didn’t do it.» I DID ask for it but thanks for totally neglecting that. Now you lost money and my dog still has fleas, so nobody won in this situation. The receptionist then says my dog didn’t have any fleas. Wow, way to cover up your incompetence. Cuz my dog is still scratching cuz she STILL has fleas.
Was happy with the overall cut of my pup but after further inspecting, have noticed they didn’t even trim her nails! This is incredibly infuriating for me cuz my dogs nails grow very fast, so its important that they’re trimmed when she’s groomed. If I’m spending $ 72 (plus tip) for my dog to get groomed, I expect top notch service.
Won’t be returning.

I used to love taking my dog here. I liked knowing it was close by and that they use eco friendly products on my dog and it was nice to see the owner welcome your dog. However, the last few times my dog has been here, his cuts have been really inconsistent and the I find that the groomers do not follow the directions. I’m not sure if this is because the information isn’t given to them, or if they mistaken my dog for someone else’s.
For example, I took my dog here and asked for his cut to leave ¾″ of an inch of remaining hair on him. The woman at the front desk wrote that down and I left. I got a call to come pick him up and when I got there, he was bathed and puffy but his hair was still very long, over 2 inches long. He’s a poodle too, so it’s obvious to see his hair is blown out and still very long. I asked the woman at the counter what was written on the card, because maybe I told them the wrong measurements, but she assured me it was ¾″ and said I could either leave my dog there or come back anytime for a complimentary touch up. I figured I’d come back another day and left.
I called back two weeks later and then was told touch ups needed to be done within a couple days of the original hair cut. I told them this wasn’t mentioned to me so they offered to give me a discounted cut, yet I would pay need to pay $ 40 for the bath. It’s not about the money, but this was extremely frustrating since what full time working person has time to drop their dog off again at the groomer within two days of their original haircut to fix the cut that the groomer messed up on? How come this wasn’t mentioned to me when I was leaving? How come they didn’t double check what the card read before they called me?
Anyway, I brought him in the following weekend and when I dropped my dog off, another groomer said with attitude, «We did what you said last time…¾ inch. What do you want this time?» I had to reiterate that I wanted it shorter, like what was written on the card.
If they read the card and saw I came in three weeks earlier, they could see that it is nearly impossible for my dog’s hair to grow from ¾″ to 2.5″ in just three weeks. If that’s the case, why would I be coming in for a free touch up? It’s just extremely frustrating because I don’t feel like these new employees really care about their customers anymore. Why am I getting attitude when I’m the one paying for the service?
Anyone know of any groomers who specialize in poodles?

I’ve decided to change my 5-​star rating for Green Pawz after a gradual decrease in quality. Angela is no longer working at Green Pawz. The new groomer seems quite young and inexperienced, and was a little rough in handling our very senior dog. Over the last few years the number of dogs roaming in the grooming space has increased, and so have the appointment durations. Now it’s very similar to most other grooming salons. I’ve now switched to mobile grooming which, while a bit more expensive, is much easier on a senior dog.

I brought my dog here for a wash and groom. I was 20 mins late (gps issues) and they graciously accepted my dogs reservation. Everyone at green paws is incredibly kind and they did a great job with kiki’s haircut. She looks adorable!
Not only was the cut great but the store is fantastic also. I got Kiki a cute sweater and some toys. The prices are good. I can rarely find nice quality sweaters under $ 30.
I will definitely return and recommend to all of my friends.

I last Unilocaled Green Pawz 2 years ago. They have consistently offered the best selection of healthy, organic, fantastic snacks and dog food but recently had some changes in the groomer department. But now they are better than ever! The first thing I noticed was that finally the place was quiet! No more barking or whining from the dogs waiting in the back! Javier, the new groomer, doesn’t allow the big and littles to roam freely and wreak havoc. He has fewer dogs at any given time and they are safely kept in individual crates to nap while waiting their turn. It’s better for the dogs and so much better for the humans! Javier also happens to be quite skilled and calm and loving with each and every dog and with staff and customers. Javier did everything I asked for and Moxie came out calm and happy and beautifully groomed. So glad to have this place in the neighborhood!

It was our first time visiting Green Pawz and we did so based upon all the Unilocal reviews (thanks Unilocalers!)
I have a friendly, frisky Toy Poodle mix and have had a REALLY difficult time finding a groomer for him who doesn’t shave him down so that he looks like an 11-​lb. rat (no matter how diligently I comb him so that he doesn’t get tangles and mats). This is our fourth attempt trying out different groomers in San Francisco over the past four years.
Enter Javier, the groomer who came out to meet me and the pooch, and asked what I wanted in terms of a cut. Several hours later, out comes a clean, handsome, happy pooch who hasn’t been shaved and DOESN’T look like an 11-​lb. rat :) We were all pleased and I’m positive he was strutting as he walked out the door!
I’ve already booked our next appointment with Javier.
Everyone at Green Pawz was friendly and helpful. I plan to schedule an anesthesia — free teeth cleaning down the road at a fraction of the cost of what the vet has quoted us.
Great experience. Thank you, Javier and Green Pawz!

Unfortunately, I’ll have to go against the grain with my review, because I was a little bummed at quite a few things. I’ve taken my dog to a few places in SF now and I can’t seem to find the «best» spot. Not sure I’ll be visiting Green Pawz again.
1. It’s not a huge deal, but it’s something a little annoying. The price quoted was $ 10 less than it actually ended up being. I didn’t know this was going to change until I picked up. It cost me $ 79 to get a full groom and bath, which seems a little pricey to me.
2. I asked for 1 hour notice so I could head over and I had to call to follow up.
3. The appointment was scheduled for 11−2PM, but she wasn’t ready until 3:30PM. I can understand a few minutes, but 1.5 hours late is not acceptable.
4. I was told the dogs would be kept separate (I get nervous with my dog around other dogs, mostly because I get concerned when there are other dogs around, and I worry about their behavior, not mine). The dogs seemed to be out and about in the back area. While they were supervised, I would’ve felt better if she was kept in a more secured location for the entire visit.
Otherwise, they did an excellent job in terms of the actual grooming, and the staff was very pleasant and amicable.

Love this place! Federico & DD are very nice! They have a cute mini poodle too named Belladonna! They have a roomy store that smells good and carry a lot of hard to find products that big chain stores don’t sell. The grooming facility in the back and self service grooming area was tidy and very spacious. Lots of room to pamper your pooch! Street parking wasn’t too bad I got lucky and found a space right in front! It was Sunday of course so free parking! During the week it might be a little challenging though.

I wanted to change up where my fur kid got his grooming.
Yeah the grass is always greener on the other side!
Green pawz is a nice pet store in the Northern part of the Haight. Parking is okay if it is not busy… otherwise it is tough.
Green Pawz did a nice job on my dog it wasn’t as good as my old groomer and my pup didn’t come back with the amazing scent of the old place… but there is nothing really to gripe about.
They did a nice job, I wish it were a tad shorter… I am sure if I had asked they would have done it.
The people that own and work here are very nice and very professional. Communication was really good.
Good Job Green Pawz!!!

This place is great. I love supporting a local business that uses environmentally sound and animal-​safe products. I have also had nothing but pleasant encounters with all the employees and groomers. It is on the pricier side, but they are usually very flexible with scheduling and are quick to groom my little buddy.
The little guy always looks so handsome when he leaves!

As I’ve gotten older, I’ve learned that if you can’t do something properly yourself, you should outsource it. Therefore, when I adopted my poodle mix, I decided that I wasn’t even going to try to maintain his fur without help. I want to grow my spoodle’s fur as long as possible, especially so that he’ll have the «doodle stache» — which I’m sure most hipsters and lyft drivers would envy. Anyway, we came in here earlier this week because I had some food questions, which the lady who works the front desk was very helpful with. As we were there, I met one of the groomers who came out with an adorable little girl who had just received her grooming, and she looked so cute! I booked a grooming for Muppet right away.
This morning I dropped off a somewhat scruffy little poodle-​mix, and was called to come pick up a fluffy little cloud a couple of hours later. Muppet was relaxed and happy, and he looks and smells amazing. He looked so good when I came to get him that I didn’t even want to touch him in fear of ruining his fluffy coat. I only paid $ 49 for trimmings, bath and grooming, and I definitely feel like I got good value for my money. We are definitely coming back here.

I love to see how much people who work here love pets and how awesome they are.
Starting from the lady at the front desk, and all the groomers here are absolutely adorable.
Today we got our first teeth cleaning.
Something to remember teeth cleaning is $ 140 CASH only. I would like to recommend to get a square and start accepting credit.

Anesthesia free dental cleaning for $ 140! Fantastic experience. My little boy can be dramatic when it comes to anything veterinary related, but these lovely ladies did a great job handling him as well as cleaning all the plaque off. His teeth are pearly white, something I thought would be impossible since I have never cleaned his 4 year old teeth. His breath went from garbage juice rank to just plain old breath. Amazing, highly recommended, don’t wait! Thanks for everything, will definitely be coming back in 3 months. Don’t forget to get your friend a little organic treat or toy on the way out!

I’ve recently started getting my dog and cat’s food here as they carry specialty human grade pet foods are harder to find. Although, they have a smaller selection, they stick to human grade brands, offer free samples and are very friendly and helpful.
I mainly stock up on Fromm in the Surf and Turf flavor for both of my furry kids. Prices are reasonable for the quality of products being sold, not to mention they also offer grooming services and will sometimes host adoption events.
Parking isn’t the easiest so try to avoid weekends or come early in the morning. Otherwise, you can take your chances parking at the McDonalds lot about a block away.