Herbal Mission

This place blows. You pick what you want but it’s prepackaged and full of stems and dry AF. They dude behind the glass isn’t friendly and you don’t get a receipt. No rewards program, never a freebie and no referral incentive.
Pick one of the other gazillion weed shops. Fuck this place.

I’ve never really walked in ready to buy and walked out, but at this point, I know my needs, and if my most basic questions can’t be answered…
They were nice but the chick I saw first didn’t seem to know what she was doing. I had to repeat several times that I wanted a hybrid, indica dominant. She showed me pure indica. So that went on a couple times her showing me not what I was asking for and me having to repeat myself. I got different answers when I asked the same question basically, so I felt like I really could not trust her opinion. I asked for a second opinion. I was shown different things again.
So…when I have something specific in mind, I really just want to be shown 2 – 3 options in keeping with my specifications. I don’t want to be overwhelmed with 6 different strains, and be shown things I wasn’t asking for.
They said bc product moves too fast they can’t possibly know the ratios of indica-​sativa for hybrids so they’re just guessing. Funny cuz I’m sure product elsewhere moves just as fast but I’m always able to get that information.
It doesn’t matter if it’s cheap, if it’s the wrong weed for me for the moment, it’s a waste of my money and energy. I need the right balance and good care providers are able to help you find it and keep the classics around bc people always want them.
Know your F*ing medicine. I’m not forking over any dough unless I have all the information I need to make the best decision.

Just don’t. It’s cookies sf now, and therefore not worth your time. Any benefit to going here is no longer. Berner has killed another dispensary.

Cookies415, the new name for Herbal Mission, is lame now at best.
I have been highly disappointed as a patient and have given them many chances ever since my favorite manager, Jimmy, left some months ago.
I work in the industry at another close-​by dispensary and Herbal Mission was always my go to on my days off or for a variety of strains. But, honestly now… they just suck. I see twice as many people working there than at my dispensary… even though they are tiny compared to us… and the staff now is just rude and unknowledgable… ever changing.
The real kicker is the new sign… NO DOGS ALLOWED. My dog has been going there with me ever since she was a little pup, traveled by purse, and was incredibly welcomed by Jimmy, the old manager.
Damn, Cookies415, you know how many dispensaries welcome dogs besides you… well like all the dispensaries I’ve been in… you have an attitude problem in my opinion. Open your eyes before you loose whatever game you have left. The market is full and open. I won’t be back to your shop again.
One less loyal customer for you. :(

To anyone hesitating on coming here– just come in. You won’t regret it. I’ve held off on my medical card for god knows how long… Finally got it this year and chose Herbal Mission as my first dispensary.
The gods were with me because it’s seriously the only and best place I know. The workers are all so nice and non-​shady and I get in and out quickly.
Some days they even give out free edible samples. The prices are amazing as well. Seriously, thanks guys I love you.

Hands down the best club I’ve been to so far! Not only do they have great quality stuff but everything is reasonably priced too! The staff is laid back and there isn’t any problem with parking!

Customer service… ehh. But this is a review regarding their «taking care of the client» beliefs. Suck! They give u stems!!! Im buying kk at $ 55 ¹⁄₈! And you give me weight in stems. Never coming back. Its really fucking bad when u give popcorn for your top shelf kk!!!

Since my first review, this shop has changed hands. The new owners aren’t nearly as customer-​oriented or knowledgeable about their stock. A budtender steered me toward their Oasis cannabis oil cartridges because they don’t carry my preferred brand, OpenVape. They claim the carts contain 500 mg of cannabis oil, but the cartridge itself is only about ¹⁄₃ full. At home, I visually compared the Oasis cart to an OpenVape cart (which is 250 mg) and the Oasis cart clearly contains far less oil than the OpenVape cart, but costs $ 10 more. Despite that both cartridges are sealed in plastic and obviously unused, The 415 Cookie Store (or whatever the hell it’s called) refused to return my money because they had «already entered it» in their system, whatever the hell that means. I canceled my membership on the spot and will never shop there again. This is no way to treat people. I’ll keep going to Purple Star MD on Mission, just north of this rip-​off joint.
UPDATE: After writing this review, I called the shop and spoke to a man who IDed himself as the manager. I didn’t get his name. I explained the situation and he said that they wouldn’t refund my money because, «We’re a pharmacy. Those carts aren’t sealed. We can’t turn around and resell them to another customer because of possible tampering.» (Note: Real pharmacies don’t have free tastings or 2-​for-​1 deals, but I see his point.) I began arguing my side, and he said I had a terrible attitude and hung up on me mid-​sentence. See, the thing that troubles me, in addition to losing $ 80 obviously, is that no one here even acknowledged that the carts couldn’t possibly contain the claimed 500mg. Because of the obvious difference, their attitude shouldn’t be «we can’t resell that,» it should be, «something’s shady here; we need to talk to our supplier» instead of continuing to sell 500mg carts that are only ¹⁄₃ full. I have returned used carts that malfunctioned for a full refund to Purple Star MD and to the Apothecarium, and I assume those shops then got reimbursed from the supplier/​manufacturer. They didn’t then sell the bad carts to the next poor bastard in line after me. Seems a poor business practice.

BY FAR the best dispensary in SF; always has a great variety of quality strains at totally reasonable prices. It’s clean and inviting and not filled with shady looking people, like most dispensaries I’ve been to. The dudes that work there are super nice, too!

Best spot in town !! Best budtenders in the world. And the flowers are top top notch compared to anyone in the city. Arthur is the man !!

So I traveled an hour on Muni to get down there and pick up some Grape Ape shatter. Had to sign up again since I hadn’t been there since they reopened. Picked up the shatter (No offense but plastic containers for wax/​shatter DOESNT WORK) and so it begins…
Get home and spend half an hour managing to get ~95% out of the container onto parchment.
Put in my fridge to harden up.
When I was ready to try it, I weighed it on a perfectly fine working accurate scale and what number do I see? 0.56g
I spent 2 hours on Muni and paid for a gram yet heres 0.56.
Called them and get passed around between 3 people including the lady who gave me my medicine. I got accused of lying and having a broken scale.
Great tasting shatter, great potency but for christs sake, if you get screwed over, dont expect anything but a smartass comment from a manager like «Next time you come in we’ll make sure to weigh it in front of you»
Like I’ll be coming back to a place with that kinda stuff going on.
My suggestion, move along.

Super nice people there, feels like family. Awesome stuff too.
Under new management, just recently reopened for walk in patients.
Try the lemonade!

One of the best clubs I’ve ever done business with! The staff is incredibly friendly (Jimmy was very helpful!), the delivery was very smooth and fast, the prices are fair, and the product was top notch.
Congrats Herbal Mission you’re my go-​to place now!

I gota say this club goes all out to help you. I bought a vape and some hash to go with it and its quality stuff! Delivery anywhere too!

I dropped by here a several times and I have always encountered knowledgeable people here. I asked a question and got a sincere answer back. I am writing this review about the young lady who helped me sometime ago. I asked about the concentrates they had for sale. She actually provided correct info that I didn’t have the right equipment to consume a certain type of concentrate they sold there. She could’ve just sold it to me and I would’ve out of some money, but she was honest. That’s all I’m asking for. Sure you can have affordable options at other places, but good luck trying to get an honest answer from those places. Most of time the people working at those places look like they consumed their own product or don’t look too customer service friendly.

Herbal Mission Rocks!!! Awesome customer service and great product. Very knowledgeable and friendly staff!!! My very favorite dispensary, the one that you always come back to. Great Job!!!

The rating for this review was lowered because of my last purchase there.
At first the venue was very new and clean-​cut so I thought it was cool. I don’t go as often as I used to because of the distance but I do go because it closes at 9.
So a couple of days ago, I purchased a top-​shelf $ 55 eighth of Animal Cookies and I was quite disappointed. The loudness was there but the flower did not smoke as good as I had hoped.
The sack was filled with many seeds, yes I mean seeds. Apparently it is common for GSC plant to have seeds but personally if I am paying $ 55, I expect nothing but A — grade (no sticks no stems no seeds *Snoop Dogg voice*) and it wasn’t GSC.
At first I thought it was me just bugging out but when it burned it smelt like tires, and I heard/​saw a pop. And there was a seed that fell onto the surface. Also the venue is very nice but they lack competitiveness, they have no incentives for customers in an industry with too much competition.
It closes at 9PM — best perk and decent street parking.

LOVE LOVE LOVE.
Friendly staff, high quality products, and amazing customer service! Most definitely a place you’ll come back to ;)

Great place! Really good organic medicine at reasonable prices. The head russian guy really knows his stuff and made me feel right at home. The look and feel of the place is funky and they also run a café out front.
This is the only dispensary with a storefront in the mission atm, thanks for hanging in there guys!

We live in Shangri La, Folks! With competition like the fantastic Sparc, Green Cross and the Apothecarium, you better know what you are doing! Happy to report that Herbal Mission COMPLETELY ROCKS! Great selection, great prices… super nice folks!
And what a welcome addition to the Mission! Dropped by and joined today. Easier than I thought it would be… make sure and bring ALL your documentation, your ID, and your doctor’s proof! Once approved, I browsed their seemingly endless selection with their friendly, low-​key staff… no pressure, got to take my time… Chose the tasty Sour Diesel and some yummy Edibles… I hear they are going to be opening a Café shortly, looking forward to coming back, Leon is SERIOUS about Coffee too… I’ll be back!