Hills Plaza Cleaners

I found the service friendly and efficient. We even shared a joke. She pressed two suits for me in 30 minutes for 10 bucks. No question.

Terrible service! The woman was very rude and wouldnt hand me my change. She simply tossed it on the counter and barely spoke or looked at me. The only thing I remember her saying to me was the price and «cash only.» Although this place is convenient and close to work, I will never patronize it again. I dont spend money on rude, terrible service!

Not recommended.
Customer service here is horrible. I completely agree with Christopher D. in that the lady sitting at the front desk is very unfriendly. She barely looks up when I come in, and acts like she is doing me a HUGE favor whenever I drop off anything to be cleaned, hesitating and grimacing.
I’ve had 3 interactions with lady at the front desk over the past 2 years, and every time, it was extremely unpleasant. Every time, I’m reminded of why I never want to come back here!
I decided to write a review today after I dropped off a little cushion yesterday to be cleaned and the lady said I can come back at 3:00 today to pick it up, and when I arrived, she said it wouldn’t be ready until 5:00 without apologizing or saying that this shouldn’t happen in the future.
I told her that, next time, I’d like to be able to depend on them to have my items ready at the specified pickup time, and she told me that next time, she wouldn’t even accept my «special» items for cleaning.
Uhh, wow — not a great way to resolve the problem of not having a customer’s cleaning items ready in time!

I read the review on this place and was pretty excited to have a dry cleaning place this close to my new house. When I went to get my comforter dry cleaned, they did a good job, hence the two stars. But their customer service needs much improvement. They charge $ 40 for a comforter while my old place charged $ 25. Also the lady was not friendly upon drop off or pick up. You would think you would want to attract new customers with at least a hello or a smile. I am definitely not coming back here.

I’ve been coming here for 6 years, and I’m pretty sure today will be my last day. I always liked Hills Plaza Cleaners because it’s close to my apartment, and it’s reasonably priced.
BUT, the woman seriously acts like she is doing you a favor. She acts annoyed when you come in, and she’s just rude in general.
This weekend, my puppy had an accident on my duvet. Because we needed to have the duvet cleaned, I brought it down this morning to her shop. She glares at me in complete disgust when she sees the stains, and says «This is dirty!!». Trust me, lady– this was not ideal for me either.
So I say, «Yes I know. Can you please dry clean it?»
She says, «I can’t promise I can get it out!».
Here’s my beef. You are a cleaning service, so you should EXPECT that everything that comes your way WILL, IN FACT, BE DIRTY. Not only that, but this is your JOB to clean said dirty items to the best of your ability. That is what I’m paying you for.
Sorry, mean lady, but you lost my business.

Ruined 2 pieces of wash and fold. Avoid at all costs.

I like this place. Prices are reasonable and I get my clothes back reasonably quickly and intact.

They get 5 stars for two reasons:
— GREAT work
— VERY reasonable price
I had three pair of pants with rips and most rips were not along seams. They did a fantastic job of sewing up the rips in an aesthetically pleasing way and did all three for $ 20.
One concern I would like to express. When I dropped off the pants, she took down all my info on a small white piece of paper and pinned it on my pants. I got no receipt so I’m not sure what I would have done if they pants were lost (didn’t think about this until after I had left).
Still the service and price was too good to reduce them to 4 stars.

I’ve been REALLY impressed by Hills Cleaners.
The first time I picked up my dry cleaning, I couldn’t believe how relatively inexpensive they are compared to the other cleaners in the neighborhood.
They provide very good pricing, great quality, and they do alterations on site. I’m so glad I found this jewel in the neighborhood!

friendly
fast
nice
extras like a quick, free stitch if needed on shorts, etc.

Very conveniently located, affordable prices, friendly staff, great service. I’ve never had a problem so far. It’s also pretty quick, 2 – 3 days but I’ve also left some clothes there a few days after my pickup date and it wasn’t a problem. If you need faster service you can request it.

This place is great. The owner saved two pairs of jeans for me for $ 10 apiece (cash only on alterations) that had totally worn out. Also, good cleaning service (takes cc’s), relatively quick (2 – 3 days), they do a great job. Relatively inexpensive (4 dresses was $ 30). This has become my go to dry cleaner — I no longer go anywhere else.

Inexpensive and great service. My coat now looks lovely. They even got out that weird cheese stain. Hooray!

Convenient location and they get the job done. Not the friendliest place I’ve been, but it’s reasonably priced. I’ll be back.

They consistently do a good job. The prices are fair for San Francisco and the location is convenient.

*******UPDATE**********
Just picked up my two jeans (my CK and Seven jeans for being shortened) and it was only $ 10 each. Did a fantastic job, the seams are smooth and the thread matching. Not to mention I left them long enough to wear out with heels but cool enough to roll up once to wear with my flats. I asked for her business card for future alterations and this time, her smile lit up her face. Looks like I’m a new client, permanent that it :)
I’m too cheap for dry cleaning
But no thanks to being genetically cursed with nice hair but short stubby wubby gremlin elephants stumps, have forced me to eternally have all my pants, khakis and jeans altered to fit my darn legs (I’m probably lacking in a good 3 inches of footage). I’m blaming my mother, since she’s only 5’2″
So in saying, I purchased several pairs of fantastic jeans over the span of a month but have yet to wear them since I’d be dragging the hemlines behind me like some hobbit.
I work near this establishment and usually walk by on my way to Rincon Center, so I stopped in this afternoon to drop off my awesome CK jeans and Seven jeans. She told me that alterations would run around $ 10 each.
«That’s fine,» I replied, since I had saved well over $ 100 dollars (found them on a clearance rack at Macy’s totally marked down)
As I pushed on the door to leave, she mentioned that she took cash only.
What?
«Even though you have this sign up?» I indicated, pointing to the VISA/​MASTERCARD sign on the door near my face.
«That for dry cleaning. For this, you pay cash.»

This is my neighborhood cleaner… been going now for over two years and they are great! Lower priced than other cleaners in the area and quick too. Because I have no idea how to sew anything, everytime I’ve had a tear or a rip or needed a hem of some sort– they have been through the tough times with me! Making it all better and like new again! They know me by name now which is always a nice thing when you are a repeat customer. If you are in the Soma, Rincon Hill area– go here! You will not be let down by any means, I promise!