The employees and bouncers especially are very, very rude and I will never be coming here again; does not have anything unique or special about it and you’d be better off going to literally any other club but this one.
Tako B.
Rating des Ortes: 1 Palo Alto, CA
Came here at night for the beer pong games. I paid 5 bucks to get in. Guy didn’t stamp me. I played some drinking games which were highly disorganized and really understaffed. There was about maybe 5 employees working at the time. I go to the bathroom and try to go back in, the guy said I didn’t have a stamp and couldn’t go back in. He says he recognized me but he wouldn’t let me back in because he said he stamped everyone. I had to wait for my friend simply because I went to the bathroom and wasn’t given a stamp. Another employee then took the guy’s place. Total bs. I complained and they wanted me to pay another 5 bucks because I didn’t have a stamp. it was the end of the night and it was closing anyways. This place is poorly run and needs more employees or employees that are more sensible.
Sarah S.
Rating des Ortes: 5 San Francisco, CA
This is a great place to chill and watch a game. Staff is friendly and chill. You can grab basic bar food and play pool here.
Alex T.
Rating des Ortes: 1 Manhattan, NY
My friends and I came here for the NYE party(Dec 31, 2013). We all bought the all-you-can-drink«VIP» tickets($ 59.00($ 62.06 w/service fee), general adm. was $ 20.00($ 21.69 w/service fee), which really turned out to be a mistake. This place is understaffed, and the staff they have is poor. Here’s the full picture: We arrived around 10:30 p.m. and wanted to check our coats. We waited by the coat check for about 3 minutes, but no one was there. Eventually a bus boy passed by and we asked him where the coat checker was — he told us they had quit that night. Based on other reviews people have written, my guess is that they just didn’t have it open. So we carried our coats around most of the night. Sidenote: This place is pretty small, too. So don’t be surprised when you thought you were going to some big party. Also, they never announced who the DJ(s) would be for the night; the music was pretty average. When we finally got around to getting drinks, we went to the«VIP» section, which is just the smaller bar in the back. There was only one bartender serving 25 – 30 people. So there was plenty of waiting for drinks, averaging around 10 – 15 minutes per round. I complained, noting that this was nonsense, since we had paid«the premium price» but were receiving«less than average service.» We put up with this until 11:59 am. In the middle of the dance floor, there was a bag full of balloons suspended from the ceiling. At 12am(Happy New Year!), a staff member pulled on a string to attempt to release all of the balloons(about 20 of them). The result was that the entire bag came down, and no balloons came out. Brilliant execution. Following that fantastic countdown, we went back to the«VIP» section and ordered drinks. I tried to take my drink out of the VIP section(something I had done 3 times already that very same night). The small female«SECURITY» guard told me that I couldn’t do that, and that she«already told me that.» I explained that she had never told me anything about that, but she insisted that she knew who I was and that I was trying to trick her. As a result, I told her that she, like everything else about Horizon, was terrible. Her response, «alright, that’s it, you’re out of here.» She crushed the cheap plastic drink in my hand and started pushing me. I didn’t really bother fighting, since it wouldn’t have been much of a fight. She was about 5 feet tall. So I got kicked out of Horizon on New Year’s Eve, and it was probably for the best, because I didn’t have anymore patience to deal with such absurd, sub-par service. It was a total waste of money, and I hope that you think twice before supporting this business. Read other people’s reviews; there is a general consensus that this place is poorly managed/staffed, and the service is whackaroni & cheese.
Matthew N.
Rating des Ortes: 1 Downey, CA
I really wish I could give this place less than one star. It deserves that. How do you let a group of 4 pay a cover charge of $ 10/person 20 minutes before they close and kick them out in the middle of a beer pong game? This place is poorly run. The bartender has more of a pull than the manager here. This is my first review and I am pissed that it’s an abysmal review versus a joyous one. I expected my vacation in sf to be flawless, but this place put a damper on my mood as well as my groups. If you enjoy going to a bar/restaurant to be taken advantage of please come here. Sorry for the, «all over the place rant» but it had to be written in the heat of the moment.
Darrel A.
Rating des Ortes: 1 Castro Valley, CA
When a party or club is not fun or no longer is fun to be at anymore, that’s when you know«Horizon Lounge» has failed. Three words to describe the environment here: dead, boring, and small. No coat check, 10 dollar minimum for cover charge for guys but not for girls(gender discrimination), overpriced drinks, and terrible bartending service. I ordered a corona and the barback poured me a drink in a plastic cup… not even the bartender. I said, «why can’t I just get the bottle». he said, «yeah, I know it sucks. sorry management isn’t getting it right». When your employees doubt your management skills, there’s a much bigger problem on your hands. Do not host private parties at this venue. Invest your money elsewhere.
Belinda C.
Rating des Ortes: 2 San Francisco, CA
We got here for a birthday and the bday girl was able to get us all in. I really didn’t like how when i first walked in the floor was really sticky and that wasn’t the only thing. The bar was sticky too along with the sofas and tables. The music and crowd wasn’t bad, but the drinks are another story. It wasn’t strong enough for me, even their shots were kind of weak. Sorry Horizon, but i think i’m going to bounce back to Bubble now.
A. A.
Rating des Ortes: 1 San Mateo, CA
A group of us went here for a club event to celebrate a show(it was an after party event). I don’t want to bother posting the name of the club promotion company, but let’s just call it «BP» for now. Let me just say that BP sucks at giving directions on their website in regards to signing up for guestlist/buying presales. You have to dig around on the website to figure out how things work. The venue itself: let me tell you, I hate the security. My boyfriend(for some odd reason) wore his hat in line. They told him to take it off, so he takes it off. They go up to him again, and say«I’m telling you twice already, go to your car and put it away.» Are you serious? Holding a hat is against the rules too? They didn’t say«put it in your car» the first time. You didn’t have to sound like an ass about it. Even worse, our other guy friend wore long, form-fitting jean shorts, and told him to get out and change. So they both left me and my girlfriend there so they could change. I wanted to leave but we already paid for presales online, so we might as well stay and TRY to enjoy ourselves. A few minutes later, we see a guy wearing the same exact type of jean-shorts INTHEVENUE. Just for this pointless harassment, we won’t be coming back. One star because the event had fellow dance performing buddies and we only MADE it fun for ourselves because we do silly things together.
Vivian H.
Rating des Ortes: 3 Los Gatos, CA
it might have been because there wasnt that great of a host that night, but when i arrived at 11 to midnight, no one was there. there were only a few people mingling around, sitting on the chairs. the lounge was nice though, i’d say, if there were more people… music was okay, floor was kinda sticky, ew. bathroom was okayish lit and clean. i went to the bar area, and the bouncer didnt let my friend in! no people under 21 are allowed in that particular area! and you cant bring drinks out, gotta drink it on the spot. so stupid. upside though, theres this reallyyyy cute korean(?) bartender who works there. so sad he was working though. drinks were quite expensive though, meh. but the security guards/bouncers were nice. my friend kinda passed out and threw up in the bathroom. the bouncers went up to my friends and told them to help her out. i think one of the girls who was there climbed underneath the stall to unlock the stall door. We carried her out, and they didnt kick us/her out! thank goodness, most places would. also. terrible place for a venue.): kinda sketchy place and parking sucks ass.
David C.
Rating des Ortes: 4 San Francisco, CA
Not a bad place to come hang out on a Saturday night! The interior décor is very modern and more upscale. The drinks are stiff and the bartenders are quick. The crowd can be very fun depending on who is promoting that night. The only qualm i have is that it is tucked away in a rather bad neighborhood.
Sofia R.
Rating des Ortes: 1 San Francisco, CA
A friend invited me to go out for the night so I went for it. It was a Thursday night but I honestly expected more from this place. The dancing area and the bar area were separated from each other so you’re cut off. It doesn’t help that the place itself is already really small for a venue. There wasn’t a coat check that night which didn’t make any sense. When we tried to go outside to put our stuff in a car, we were told that you couldn’t walk out and walk back in. UHH? So we hid our stuff in a corner and kept watch over it. How can you NOT have coat check for a CLUB night? DJ was not that great so I didn’t feel like dancing… I didn’t want to leave my stuff unattended either. I ended up staying by the bar area. The bar area is really small and has limited amount of alcohol. On top of this, the drinks were overpriced for what they were. 3 shots of Patron in plastic shot cups cost $ 8 each. Whattt? I didn’t really have fun here. Maybe it was just that night, but I don’t feel like I’d ever back. Too out of the way for a place that gave me such an unsatisfactory experience. Not crackin’.
Lili K.
Rating des Ortes: 4 Manhattan, NY
Great food-I came here for dinner and the prices were fair, and the food was absolutely delicious! Friendly service, too. I see the coupon is up, so you should definitely purchase that before coming here as an added bonus. Oh, horizon – I remember when this first opened up, and the millions of times I’ve frequented this place for food, drinks, lounge time, club time, bdays, etc. It’s mostly free, and the workers are friendly. The layout and venue is pretty and you gotta love the lights flashing outside(that’s what drew me in in the first place: P). Good music, fair prices… sometimes it’s dead though, and sometimes it’s packed. Good thing Broadway’s always hoppin’ with clubs.
Christine W.
Rating des Ortes: 4 Hamburg, Germany
This is nice place in a sketch part of the city. It’s located dead center in stripper town but its a really nice place for dinner, drinks and then clubbing. I know the owners here so that may be why I have a better experience here everytime I am here but seriously the food is great, the service is awesome and its not super crowded here if you want to go dancing here/ I look forward to coming back here for dancing and drinks with my friends soon. Watch out though, parking is a super pain in the A$$ so be sure to get here earlier to hunt down a spot.
Sandy N.
Rating des Ortes: 1 Sacramento, CA
Saturday night review for club: We came here for a bday celebration for one of my friends. We had a booth. it was a nice little club, not ghetto at all. Music was good on and off. The only thing I didn’t like about it was that it was soooooooooo HOT, like muggy, sweaty… no AC or fan at all. I had to keep going outside to get fresh air or dance by the door way. If they improved their air ventilation and music, I think this place would have some potential. Didn’t look like they had a dress code, we seemed over dressed. lol They didn’t have anyone checking a guest list at all. No cover either.
Christine R.
Rating des Ortes: 4 Larkspur, CA
I attended the Fashion Fights Aids fundraiser here, in addition to supporting a friend’s designer wear. Since It was an evening event, I didn’t get to dine at this venue. I have heard about their food & drinks — someday I’ll make it out to enjoy their nosh & libations. Parking is a hassle! There was a bit of delay waiting on the bartenders on the east side of the bar. They wouldn’t make their way around the whole bar or make eye contact to see who’s flagging them down. Overall, the evening was enjoyable. The restroom attendant caught me off guard, as I thought they were obsolete. Although, I washed my own hands & grabbed the paper napkin, I tipped the lady anyway. She was quite surprised, as I was probably the first one throughout the entire evening.
Katelynn L.
Rating des Ortes: 5 San Francisco, CA
Went to Horizon for the first time yesterday for Happy Hour and it was awesome! Yummy food, cheap drinks and great service cannot be beat! I had bought a $ 25 certificate from for a meal off $ 35(valid for food only). We were originally going to order off the regular menu(entrees were all around $ 15) but then found out that their happy hour is now 5pm-10pm Wednesday through Friday! Everything was $ 5 only so boyfriend and I ended up ordering 7 dishes! ~ Beer Battered Calamari: came with fried asparagus and shrimp and there were at least 5 pieces of shrimp too! Anyway, everything was seasoned really well and it came with a soy dipping sauce and a sweet chili sauce(the one for lumpia). ~ Crab Cake: this was my least favorite dish. It came with one crab cake and the texture was off. The outside was hard and seemed more like a fish cake. I couldn’t taste any crab either =/ ~ Slider with Skinny Fries: mmM… the burger was cooked medium to order and the beef was very tender and juicy. Loved the caramelized onions in it too. FYI, if you add cheese, it’s an extra dollar. ~ Buffalo Chicken Wings & Drumettes: our order came with 4 wings and 1 drumette. This dish was decent… the sauce was more tangy than spicy and I would have liked it more spicy. ~ Kobe Beef Nachos: best dish of the day and sooo worth it. The order was huge and they even seasoned the chips themselves. Toppings included: Wagyu Kobe beef, pico de gallo, nacho cheese, sour cream, jalapenos and avocado… very tasty =) ~ Fried Zucchini: I love fried zucchini and theirs is pretty good but not worth it for 6 pieces. I did enjoy dipping it in the nacho cheese sauce though ;) ~ Jalapeño Poppers: I would’ve liked them better if the cheese inside was melted but they were still yummy nonetheless. ~ Mojito: the flavors were very well balanced… deliciousness in a glass =) Service was wonderful… our server/hostess, Jennifer, was very attentive and would periodically check in with us to make sure everything was okay. She even went around to warn people not to park on Broadway after 8pm so people’s cars don’t get towed. That alone deserves an extra star! Anyway, our bill came out to a little over $ 27 including tax and the automatic 18% gratuity for using the certificate. Since service was so great, we ended up dropping $ 30, which is still über cheap for the amount of food that we had!
Mark S.
Rating des Ortes: 2 San Francisco, CA
When we arrived on a Friday at 7 we were the only people in the restaurant. By 7:45 there was a few other tables I noticed most of us were using the coupon. Perhaps an ominous sign for a restaurant considering it was Friday in hopping North Beach. Our waitress was friendly and on point the entire night. The food was surprisingly good. My partner had a generous portion of ribs. I had some kind of fish, I forget, but what I remember is the amazingly seasoned mashed potatoes. I usually don’t even like mashed potatoes but these were so delicious! The cocktails were good too. So where did they go wrong? They didn’t know how to calculate the certificate. It took about 20 minutes to get our check. We wanted to subtract the coupon, then split the bill between the two of us — easy — never been a problem before. When we got our checks they were not split evenly, and a tip was added that we figured out to be over 20% — closer to 25%. We always tip about 20% on the total of the bill before the coupon is calculated in. It’s a shame the waitress felt like she needed to do that without any explainationa bout how our bills were calculated. The original bill was not incuded at the end for us to compare how it was split either. I probably won’t go back to Horizon. Good modern american food is not going ot draw me to North Beach to eat with a «marina type» crowd. I’d rather get some good Italian down the street at Tomassa.
Jennifer L.
Rating des Ortes: 3 Orange County, CA
Horizon is probably a good place to make a pit stop and preparty before you hit your final stop and officially start the night. I’m not sure if this is really true or not but some guy told me this place is an 18+ spot. It’s a very wide open space with two sides of the bar catering to both sides of the lounge. It has the loungey feel to it but there isn’t much to lounge on. We stayed in the back where the 21+ spot was and there were luckily a few tables and booths and stools around. The bartenders all looked young but they poured some pretty stiff drinks. I guess we came on a really bad night because the crowd was looking pretty sad. And by sad I mean there wasn’t much of a crowd. The bathroom totally grossed me out but what nightlife venue isn’t unsanitary? They didn’t have any paper towels to dry off your hands. All they had was a wet towel which looked totally nauseating. We probably stayed not even an hour before we decided it was time to leave. Come here for the drinks but leave immediately to another club/bar/lounge if you want to keep the good times rolling.
Jim D.
Rating des Ortes: 4 Oakland, CA
It was Saturday night and a group of us had a difficult time dealing with one of the clubs on Broadway. We had our name on a list and the bouncers did a poor job of handling the crowd… that said it was time to leave. Headed down a couple doors and ended at the Horizon Lounge. It was around 11 pm so we probably beat the crowd that would show up later. The cover was not $ 20.00, it was $ 15.00 and they had vodka specials for $ 5.00. The vodka was not Grey Goose or the Ketel One but it was a San Francisco locally distilled concoction… Hangar One competition. The bartenders poured some good drinks, not weak and they were on top of their game. I liked the floor plan of this club, there was actually room to talk, sit and dance. The club was crowded but not jammed packed. Some of the ladies needed to handled their liquor a little better. Did not try any of the appetizers or food. Worth coming back to…
Chris L.
Rating des Ortes: 4 San Francisco, CA
If you have dinner/dessert here, then you get free access when it turns into a club later(the bouncer will come around to every table and ask if you would like club admission and give you a stamp). Once our friend had a crazy bday thing here and I think they had every appetizer I could imagine — including the sliders, which were pretty good. I came here later with a girlfriend for dessert and the waitress was pretty nice and recommended a couple of good cocktails. I think I had a sparkling pear juice cocktail. They have dessert wines and rose here too(but not during the club). We had the dessert that looked like a large cream puff with vanilla ice cream inside that came with lots of caramel and a cherry(see picture). It was pretty good. Sitting behind us were three other Korean girls who were taking pictures of their food. It looked pretty good, I want to eat here next time. We came back to this place as a club not too long ago. I came with two girlfriends and they let us in for $ 10 even though we were not on the guestlist, which was really nice. It’s kind of crowded in here and the dance floor is not that big. The crowd is really diverse — lots of Asians, African-Americans, Mexicans, some Caucasians. I like this place b/c the staff is nice and accommodating and the décor is clean and modern. I would definitely come back.