Hotel Fusion

Good location and price!
Hotel is a bit outdated and standard rooms are really small. Almost has a «dormy» feel to it.
I think this is a good hotel for someone just staying a couple nights and would be spending a lot of time outside the hotel.

Great location and possibly the friendliest and most knowledgeable staff I’ve encountered anywhere. Michael was especially a stand out. Room was cute, clean, and small, but just fine. That’s what you get in a big city if you don’t want to pay a ridiculous amount. I slept great and didn’t hear any noise, so I’m not sure what went on for some of the other reviewers. There are indeed a lot of homeless people in that particular neighborhood, but that’s not the hotel’s fault. I walked and took the Bart (which was really convenient) so parking wasn’t a problem.

This was for a previous stay in 2014
Great location
Great price
Small rooms
Friendly staff
Based on my own stay I would probably book it again. Other more recent reviews do not look good however. Guess I’ll take a look again the next time I’m headed out to SF!

Not even half a star. Horrible service. EXTREMELY OVERPRICED FOR SUCH A SMALL ROOM. complete waste of time and a butt load of money. Don’t come to this hotel. Boo. Booooo.

The rooms are sooooo small! when you see the pictures of the room with a bed. There’s nothing more that’s all you get a giant cubicle.
The beds were very uncomfortable
The staff were very friendly.
If for whatever reason you still must stay here after reading this review the parking garage with 8 levels is cheaper for the night than their valet

Stay here was pretty great, way better than the first place we tried out. This app is really friendly, especially Michael. He was very knowledgeable about the area and direct us to some really cool places. The rooms and bathrooms were clean and the prices were reasonable. Will definitely be stopping here next time we come through San Francisco!

Service was great, can’t complain about that. BUT the room was horrible … We couldn’t sleep all night because it was so loud. All we heard was people screaming because of the club that was located right next door and the fire truck sirens. Again, the employees were great, but the room was just too small and far from what the pictures look like. Also, if your claustrophobic this would not be the best place to stay :/

Staff was nice and friendly at the hotel, three to four stars worth. There are too many other issues that bring the total experience down:
1) Parking is expensive at $ 50+ with sales tax.
2) Bed sheets are scratchy, worn, and need to be replaced.
3) Get hustled by strange homeless people constantly outside.
4) Shower water flow is weak, have to take a long shower.
5) Bed pillows are terrible, too big and fat.
Hotel cost is reasonable and there is free wifi. The area is full of weird street people in a not so good part of town. Will not stay at Hotel Fusion again.

Decent hotel. Room was smelly — needs to have carpets replaced. The guys that work the concierge are very friendly and helpful. Be careful with where you go when leaving hotel… the Turks St area is very sketchy.

I normally do not rigth reviews, but this is one of the times that I felt frustated, and feel like I need to share w others so they have the opportunity to make better decision.
Good thing: Location
Bad:
Rooms extremely, clastrofobicly small, DOUBLE BED ROOMS ARE twin size, yes! TWIN.
Rooms smell like smoking, the air conditioning was not working, in the middle of the summer!
Sheets very bad quality (itchy)beds were hard, pillows worst. Priced as a hotel when should be at the most an inn. Very desapoitnted.
Would not stay here again.
Please excuse any typoz or strange autocorrections.

Small bedroom. basically a room with a bed and a hole in the wall known as a bathroom. Wouldn’t stay here again.

The coziest hotel in Union Square! Stayed here for 3 nights and have no complaints. The rooms were nice and clean, the location was convenient and the staff super friendly! They also had complimentary breakfast and shuttle service to the airport for a small fee. They also allowed us to check-​in early at no cost because our room was ready. I can’t forget to mention their house keeping staff! Seriously, the best service ever. Will be staying at this hotel again in the future!

The rooms were cozy. Had everything we needed. We were put near an ice machine so we heard that all night.
The continental breakfast every morning, which was included, was great!
Perfect location, we walked to almost everything.
The bed was super uncomfortable, which was a downer along with being near the ice machine.
Michael at the front desk was amazing! He was so helpful and he booked is a great tour! And he also informed us of the shuttle to the airport which saved us some money!
Great stay though.

I live in the east bay of San Francisco but once every year or two I would stay over at a hotel in San Francisco for different reasons… Christmas time ice skating, Chinese New Year parade, etc. I have stayed at the Fairmont and also nikko Hilton nearby, and also the Argonaut hotel in fisherman’s wharf. All 4 star hotels. This past weekend, my 2 girlfriends and I stayed at Hotel Fusion because we were running the San Francisco rock n roll half marathon the next morning and needed to be at civic center plaza by 5am. Hotel fusion fit the bill due to the awesome Union square location and any closer to Civic center we would be sleeping with homeless bums. Someone mentioned the key card needed to operate the elevator. I’m thankful that this is a secured elevator because after all, you are in the city and we were 3 women by ourselves. Most nice hotels have that feature so I see it as a pro not a con.
We didn’t use the parking or a/​c so I can’t comment on those but we found the hotel clean and well renovated with a modern theme. I would describe it as a boutique hotel. We got an upgraded higher floor queen size bed room and though there were no views from the 3 windows, seriously we were not here for a view. You are 1 block from Union square, 1 block from BART… I assume those are 2 key points for a tourist. I was happy with the bathroom and yes, I would recommend a hanging toiletry bag which all 3 of us had so no issues with counterspace there.
I just want to point out how wonderful the guy checking us in was. I’m sorry I didn’t get his name as I didn’t realize he was going to do this. As soon as he found out that we were running a half marathon and would be missing their complimentary breakfast that started too late for us, he asked questions on what an appropriate breakfast would be for runners. Bagels, cream cheese, oatmeal and bananas I said. NEED bananas my friend said, which he admitted he did not have. We told him not to worry about it as we had brought our own breakfast items to put in their in room refrigerator. By the time we got back to the room from bib pick up and dinner, we were informed that breakfast would be ready for all runners by 4:30am the next morning. True enough, they had prepped wrapped bagel, cream cheese, and banana in 15 or 20 white paperbags for runners to grab in the morning… With a printout of our course map and that morning’s weather. THAT is customer service for you!

We waited 45 minutes to check in.
We waited 30 minutes to check out.
So annoying. But besides that everything was satisfactory.
On the flipside, the restaurant was beyond expectation, 5 star!
hotel 2 star, restaurant 5 star

We recently stayed here in October and had a great stay! We booked the room for a pretty good deal via Orbitz. The room was very clean and spacious enough for two people. Our bed was comfy [considering I had just finished a half marathon that morning] and we really had no complaints about our room. The AC works really well too! The bathroom is decent and it serves its purpose.
The hotel is in an excellent location within Union Square and is walking distance from all the shopping! Check-​in and check-​out were easy. We had a late flight so we were able to have the hotel hold our luggage for us until it was our time to go. They charge $ 5 for holding your luggage. The hotel is super close to the BART station and the staff was really helpful in giving us directions and BART times.
The lobby area is comfortable and the internet works well. I would stay here again because it was a great value compared to the other boutique hotels in the area.

Horrible experience from checking in to checking out. The person at the front desk seemed inconvenienced by us checking in at 2 am even when I called ahead to give them the heads up we would be checking in late. Then he kept saying that Expedia showed I had only booked for 2 guests when I had an email from
with my reservation for 3 people. When we asked for a bellman he said we could ask security to do it if he felt like it. We weren’t in the rooms much, luckily, but they were tiny. The price was right so cannot say much for that.
They did prepare us that it could be up to a 2 hour wait for the valet so we gave them our ticket and went to grab breakfast. The car wasn’t ready when we got there because there was an issue that was being addressed by the parking lot attendants. A man was angry and loud stating that the valet had broken his steering wheel and they weren’t claiming responsibility. Sucks to be him right? Wrong! Sucks to be me! When we got in the car (we had rented a mini van to transport 6 people) food and drinks had been eaten in the van and the windows had been left open. Then I noticed some scratches on the rear wheel fender and when I returned the car at the rental place he noticed the fog lights had been cut out and stolen! Seriously! PLEASE AVOID THIS HOTEL!!!

We stayed here this past weekend for a concert in SF and I wasn’t exactly pleased with the service or the hotel room itself. We checked in and headed up stairs to find a small room with a bunk/​couch in the front and a larger bed in the back. We turned on the AC unit and were bombarded with a stale fragrance coming out of the machine. NOPE. We turned it off immediately and opened the window instead.
The bathroom was fine, it served it’s purpose. There was a small shower, toilet, sink — I will say I give them a hand clap for providing some basic essentials like toothpaste and a «grooming kit.» The beds were nice, but only because my boyfriend and I like to sleep on pretty hard mattresses.
Now the part of the night that was not enjoyable — after our concert, we decided to go back to the hotel and found ourselves stuck behind a large suv in the valet parking line. My boyfriend called the front desk and the concierge desk said they would send someone out to retrieve our car immediately … after waiting for 15 minutes we couldn’t take it anymore. It was complete chaos, partly because it’s just SF. It took me yelling at the front desk in Cantonese for them to finally send someone out to take our car. I understand, it’s busy especially since the hotel sits on top of a lounge so there’s a line for the club and a line for the actual hotel but it’s not like it’s the first day of operation for these people. They should be better prepared, and if it takes them 30 minutes for the in and out valet service they should hire more runners.
It’s a safe bet that I will not be staying here again.
Also, when we left I heard one of the desk people indicate that a standard room for just one night would cost about $ 400. I should have told them to find the Marriott on Market. At least their service is top notch and the rooms are nicer for the amount of money you’d spend.

My husband and I stayed here for one night before heading to wine country. We had a great experience!
The hotel staff was so helpful and greatly, teaching is how to get around and where to eat. You couldn’t ask for a better location to hop on and off the trolly, right next to it! The front desk girl hooked us up with some free drink passes for the bar next door and pointed us to the best dim sum in china town.
Room was clean and stocked with everything we needed. The only reason I didn’t rank a 5 was the breakfast was a little lacking and the rooms are very small. But I will 100% stay there again if back in San Fran.
GREAT VALUE, GREAT LOCATION, GREAT HOTEL!

Ich habe hier im Mai 2014 für 10 Tage übernachtet.
Das Hotel war mit ca. 84 € pro Nacht das einzige für mich bezahlbare, zentral gelegene, das ich einige Monate vorher in den Buchungsportalen noch finden konnte.
Das Zimmer im 5. Stock war klein aber ok, mit Echtholzmöbeln.
Leider liegt das Zimmer an einem Innenhof, an dem noch ca. 30 andere Zimmer liegen und von denen jedes eine eigene Klimaanlage hat. Dadurch war es Nachts bei offenem Fenster in etwa so laut wie im Flugzeug.
Frühstück war laut Buchungsinfo nicht enthalten, es gab jedoch ein kleines Büffet, das man sich in einem Zimmer abholen und dann im eigenen Zimmer einnehmen konnte. Für den deutschen Geschmack war es allerdings sehr grenzwertig: weiße Bagels und jede menge Muffins.
Das kostenlose WLAN hat sehr gut und schnell funktioniert.
Die zentrale Lage ca. 50m von der Powell Street Cable Car Drehscheibe ist wirklich toll, eine BART Station ist in unmittelbarer Nähe an der Market Street, so dass ich für 8.65 $ mit der Bahn direkt vom Flughafen bis zum Hotel fahren konnte.

Stayed here for a Saturday night with my bf and a friend because we had plans to go out partying that night. Great location in union square, literally walking distance to everything. We were able to do some shopping before evening.
Pull up to the hotel and leave your car out for valet. It’s a pretty small hotel and has a boutique feel to it. Upon walking through the front door, You have to walk all the way down the hall to get to the front desk. We were able to get checked in rather quickly. Was able to get a late checkout the next day also. The hotel only goes up to 5 floors. We had a suite up on the 5^th floor. When we got to the 5^th floor, the corridor area had a funky smell, almost like musky urine. Kinda turned off by that. Got to our room… Like all Unilocalers mentioned, the rooms were pretty small. For our suite, size looked like what it should be for a regular room. But it was comfortable and cozy. Beds were really comfortable and easy to sleep on.
Bathroom was pretty big but I wished there was a vanity area at least. It was really inconvenient to have to put my makeup on the tiny area provided. No full length mirrors either :(toiletries were given, even a toothbrush and toothpaste. Loved their shampoo and conditioner! Made my hair super soft.
We were given 3 free drinks tickets for infusion lounge before 9pm that night also by the front desk! Infusion lounge was right next door. Pretty nice lounge.
When we headed out the next day, they had to bring our car out. Took pretty long. We were told it takes about 35 mins because the cars are parked in a diff lot since there is no lot at the hotel premise itself.
Despite the comfortable stay, this probably wouldn’t be my first choice of stay next time I’m in sf.