Hugo Boss

Too expensive I’ve been to others where everything was about 200 $ cheaper. The people that work there are helpful but all I see when I was in there was them on their phone not asking if I needed any help
Price-​2/​5
People– ³⁄₅
Store ⁴⁄₅

Boss is my favorite brand. I admittedly buy most of my Boss stuff at Nordstrom, but when I need a suit, I come here. Plus, Tunde takes such good care of me its hard to go anywhere else!

Walter (Hugo Boss Sales Manager) was expedient and very helpful with my purchase of a suit on 12÷21÷15. However, his recommendation of a tailor across the street, Diaz Brothers, was not good. Overcharged at $ 70 for standard tailoring of my suit, despite Walter noting the price should be around $ 35. Walter should not be recommending any person to Diaz Brothers.

Really great location and friendly staff! I have been helped immensely by Kai. Really kind, caring, and thoughtful about the process in getting my wedding tuxedo. If you stop in, be sure to ask for Kai. He will set you up nicely. :)

i’m a very frequent customer of Hugo boss
I love the quality of their clothing I love the versatility of their products
But this time was a different thing BEN turned this into an experience made it a purchase that I would never forget
The best customer service I have seen in a long time and if you go to the loss make sure Ben helps you and makes you dress like you deserve

Impeccable style and very decent quality suits here. My husband was looking for a light-​colored suit for a beach wedding, so we checked out Hugo Boss after looking at a few dark-​colored Hugo Boss suits at Nordstrom. There was definitely more color choices at this location. Hugo Boss is a great option for guys looking for slim cuts.

I found here the exact suit I had in mind. Excellent service!

This Boss store has a really elegant interior and a helpful staff. I worked with a nice guy named Ben who was super patient with me.
Every single item in here is tempting — which is a good thing, but also a bad thing in the sense that you don’t know where the heck to start!
That’s where a good stylist comes into play. After filtering a lot of options with Ben for the look I wanted, I narrowed it down to one particular jacket, but wasn’t comfortable with the fit overall.
Ben offered to order over a jacket in a more suitable size from another store, «and call me when it comes in.» Sure enough a week later he called — I LOVED IT! It still required some hemming, but was well worth the wait.
TL;DR: Latest and greatest from Hugo Boss, with service to match.

I was referred to Ben by a friend – can’t recommend him highly enough.
I was surprisingly unsure of what to wear for my outdoor wedding and Ben met with me on several occasions to ensure I would kill it on my big day in a great looking suit.

I had read a few reviews about a great salesperson named Ben, and wanted to see for myself how great he was. Amazing style, great personality, easy on the eyes, not pushy at all, and just fun to shop with. Ben gets how to dress a woman and a man. His style and eye for fashion are simply the best. If you are fashion impaired like me and my husband, Ben will take good care of you and rest assured you will be in great hands! I love this store and shopping experience. It was fun to walk out transformed and a big fan of Hugo Boss! Ben’s customer service and talent is an A+!

Large, roomy store that’s a pleasure to browse in, but it’s the friendly staff that really go out of their way to help you that make this particular store great.
I’ve shopped here on several occasions and each time, the staff are always cheerful and come to greet me and ask if there’s anything they can help with. They’re also quick to offer suggestions or help with fitting rooms.
I also came here once to try and find a sweater that I’d bought before but lost, and the sales clerk took the time to try and look me up in their system to see if he could track down the specific transaction and sweater so that he could see if they still sold it. Unfortunately he couldn’t find it, but was able to direct me to Nordstrom where I managed to find a replacement sweater!

We went to Hugo Boss to get my husband’s suit for our wedding. Of course the clothes were great, there is no question about that. What really sets this store apart is the customer service. Ben was so helpful, from start to finish. We had to order a special size, and he went above and beyond for us to get what we needed in our somewhat tight time frame. He even gave us his cell phone number in case we had a fashion emergency. Definitely go to Ben if you need any help with dressing your man.

Staff is usually helpful at this Boss location. However, I tried to return a pair of jeans about a month and a half after I bought them and the cashier was very rigid about it. I was only able to get store credit, which is really annoying. Who wants to get stuck with store credit? What good can come out of that?
The problem is I felt like I was talking to a robot repeating the same «I’m sorry but there’s nothing I can do». Her name was Renee in case anyone cares.

Now I know where GQ models go to shop!
I came here to get fitted for a suit for a wedding. The salesman who helped me (his name was Moussa) couldn’t have been more helpful. It was clear that they were short-​staffed that day, and yet he still bent over backwards to take care of me.
I wound up spending an extra hour trying on jeans and sifting through their other hip attire. Hugo Boss is the kind of place where Ryan Gosling’s character in «Crazy, Stupid Love» would’ve shopped. Make no mistake, this ain’t Macy’s or the Gap.
After trying on a dozen different jeans, I finally selected two pairs that I liked. Total cost: $ 350. Ok, so I’ll admit — this place isn’t cheap. But then again, a good pair of jeans is an investment, and if you play your cards right, they’re something you’ll be wearing for years to come.
At the end of the day, this is an upscale clothing retailer, and they give you first-​class treatment. At one point, while I was trying on clothes in the dressing room, Moussa offered me a complimentary bottle of water. And at the end of my shopping experience, he waived the alteration fee for my pants (which saved me at least $ 30).
I look forward to shopping here again in the future.

I don’t shop here but my boyfriend does, all the time. I mean, ALL the time! The sales guys know him by name and now me by face just by association. It always smells nice, everything is organized well, and everyone is also very friendly and helpful. They also have an on sight tailor which really helps when you need a suit or something altered.
Minus one star because this is obviously a Hugo Boss for men store but with a small section for woman. I’m rarely entertained if I don’t have my phone on me.

Service with a smile and the tall cold glass of beer was also a surprise.
I don’t shop much but when I do it is usually for things I actually need. Strumming around the mall I happened to stop by this store to see if I could find a wallet, maybe pants and maybe a fitted shirt. Sales reps here don’t immediately attack you like some places, the venue is neat, clean, very open not overstocked. I was able to do a full round in the store before being asked if I needed help finding anything. I have been looking around for specific style of wallet, Kenneth Cole use to offer them season but it has been 4 years since it has been released.
One of the sales reps (Ro) assisted me, asked if there was anything in paticular I was looking for, stated one piece wallet that does not fold, but can fit 5 – 6 cards and have a compartment for either a visible ID if not a sleeve that can hold the ID. Ro was able to show me what they had available, he offered to tall glass of beer while he searched «tall glass of beer» hell yeah, I might have to come back for more stuff. He was able to find one of the wallets that have everything I wanted except for the clear sleeve for a visible ID from the Boss Orange line, He was able to get me one that holds 4 cards in front, middle portion that holds money or checks and on the back little pocket that snaps on both ends. Although it is not quite what I wanted it was closest thing I seen to the one piece Kenneth Cole wallet I have been searching for, for 4 years haha. I picked up two that day since these type of wallets are hard to find =)
Ro also stated they offer to do fittings for button up t-​shirts and pants I was looking around, I’m pretty sure I will be back for some dress pants, few jackets and some shirts, overall experience with this place I would come back for the service, even if they don’t have something exactly I am looking for the can offer items that come fairly close.
Hats off to Ro for your excellent customer service I will be back for more clothes shortly haha
service ***** offered a tall glass of chilled beer while you shop HELL YEAH! haha oh yeah their clothes are really nice =)
price $$
ambiance ***** in my book needs every store should just have 2 things, one it has to be neat, two it has to have excellent customer service, here by far exceeds both my expectations

I have had some pretty amazing shopping experiences here! To address the other gentleman’s review, who only gave one star — I know exactly who you are talking about and I haven’t seen him there recently; so if you’re willing to try you should venture back once more and see if the treatment you receive is better.
I LOVE Hugo Boss, I unfortunately don’t quite fit into their womens’ clothes, but I do a lot of damages in the mens’ section for the hubby. I love the suits they have in for Fall 2012 and can see 2 – 3 that I shall be purchasing, I shall have to spread it over a couple of pay checks.
I’m a pretty loyal shopper, if a particular person has assisted me before, I make the effort to go back to that person — it goes both ways right? I give you repeat business, and you LOOK AFTER ME!
Ro is hands down favorite sales person in SF! He is never pushy, he always recommends different shirt tie combos I should grab for the hubby, but if he sees me being hesitant, he takes a step back and never pushes it or he will mention to me that I probably shouldn’t burn all my money in one go, and should come back when I’ve thought it over carefully. I love that approach because you are correct, I shouldn’t burn all my money in one go.
Anyways, check it out, the person who used to make me feel like crap is no longer there (I think — I haven’t seen him and I pop in 2 – 3 times a week) and the team here is good, they seem to have a good vibe, and now that they know me, I get champagne as I walk in the door! LOVE IT.
Ro — Thanks for making my shopping experiences so much more ‘bubbly’

Went to visit this store yesterday with the goal of finding a new shirt for work… was helped by Samantha Estrella who dedicated effort to help me find the perfect color, tie to match and pocket square for my jacket. I am not surprised Samantha had been mentioned in a previous review as she really is the perfect person to help tailor your shopping experience. A pleasant environment to browse, shop and have fun whilst filling your wardrobe!
You do a great job Samantha!

Best service in the mall! Samantha Estrella was the best sales person I ever had in that mall. She was very knowledgeable about hugo boss products and is aware of their competitors. She knew what hugo boss products bloomingdales and other competitors carry compared to the hugo boss boutique. She is aware of the deals and explains the advantages of purchasing hugo boss at the actual store instead of their competitors.
I ended up buying a suit and she help tailored it to my frame. Impeccable service and very trustworthy.
The store definitely carries more items than other competitors and I trust the tailor at hugo boss than any other tailor. Clean Chic and Modern store just like their product. Definitely will come back here again.
Thanks Samantha!

The service is impeccable. The staff their really attends to your fashion needs.
The suits, though $ 700‑1200, come with an in house tailor (no extra charge) and are of the highest quality.
The grey pinstripe 3 piece is pure sexiness.