Impark

It was my second time in a week traveling to the Jack London Square area. I parked in the Impark Garage at 255 2^nd Street because the week before my friends rear window was smashed when he parked on the street. Upon returning from my event around 11 pm, the drama unfolded. I entered my ticket into the machine and then put my credit card UNFORTUNATELY into the cash slot. This all happened in under 5 seconds. Two hours later, and about 10 phone calls, hang ups (on their end), and «its not my job» I was able to get a security guard to «walk ten blocks» to let me out of the garage. I never did get anyone to open the machine to help me retrieve my credit card. Mind you this was Saturday night and I was supposed to wait until the upcoming Monday to maybe get help. If you have a garage, have people who can help your patrons. That machine was going to be out of commission until Monday I suppose. I couldn’t even put money in the pay slot. I did my «bestest» to try to get my card to spit out but no luck. I don’t appreciate having to now change all 15 of my auto– pay account s to a new card, while waiting on the ‘airline miles” card, and then changing all 15 of my auto pay accounts again. Dag nabbit. By the way the number on the machine apparently is for «medical emergencies only.» That person hung up on me at least 5 times just mid conversation saying «this is not my job.» I then found another button to push for a security guard who said he had to walk ten blocks to come and didn’t really want to. I told him my friend with a car would come pick him up and he declined. Finally someone appeared. I really would like Oakland to get its act together but I just CANNOT be bothered anymore. Jack London Square and Impark are really not concerned abut you or anyone else. I will take my money elsewhere. And FYI, will take über and avoid any IMPARK garage in SF as well. Poor service isn’t worth my time.

This is NOT a secure parking garage. We parked in the garage on Stockton in San Francisco and our car was broken into and things were stolen from our car. We were not the only ones either. There was broken glass all over the parking spaces next to us. I’ve called the number posted to report the theft over 5 hours ago and have yet to hear back from them. We called the police, they said they won’t even come talk to us because this is something that happens all day long in the area and they simply don’t have time to respond to each caller reporting a theft from their car. There was a theft and property damages and not one person could help us. Do NOT park in this garage!!! Such a disappointing end to an otherwise happy day touring the area. If there was a way to give it negative stars, I would.

I wish these people all the bad luck in the world. They would not let me use their power outlet to start my car. Forced me to wait 90 minutes for AAA on a Friday night with my 7 year old. A curse on them and their families. While refusing me they were also extremely rude.
Untrustworthy scum bags. Park elsewhere.

BEWARE!
I had something stolen out of my car when I parked here. When I parked my car, I left it in my cup holder. When I got back in my car, it was gone. I asked the parking attendants and the manager about it. They all closed ranks and insisted because I didn’t actually witness someone taking it, it never happened. It seemed they had their story down. The manager clearly didn’t want to admit to the possibility that one of his employees had stolen something in an effort to avoid legal issues. I called the cops, who told me I basically had to take it up with the parking people.
A pretty sweet scam they’ve got going on. So unless you plan on emptying your car of every single object that could conceivably be of value, park elsewhere.

And the last two days these folks are taking advantage of the BART strike to jack rates up to double the normal rate. Simple profiteering at the expense of any notion about customer relationship with the people who park there every day (irrespective of whether BART is running or not).

It’s right under the freeway and just a few blocks from Market St if your coming to shop. Attendant was friendly and professional. Lot is very big and will probably be my first stop in the future to avoid wasting time/​fuel looking in other garages for spaces. Only $ 10 for the day!

9 $ or 10 $ (cheap for SOMA) day lot for parking. An easy walk to where you really want to be. Just avoid it on game days when the price climbs to 14 gazillion dollars.
You pay for the day’s parking when you pull in. Remember your stall # and look for a payment machine. You don’t need to add your receipt to the dash of your car.

please check out online terms and conditions before using this parking

A great place to park if you work in the Financial District but don’t make the mad cash needed to pay $ 35/​day for a place to park! The lot is nice — don’t let the location under the freeway turn you away. It’s actually extremely clean and fenced, and there is a guard there at all times. I have never felt unsafe going to or from my car, and the lot attendant has always been polite and friendly.
Open weekdays from 6am to 9pm, it’s only $ 9 if you get there in the morning. Can’t beat that!