IMR WestNet Consulting

Five year problem. Five minute fix.
Love my Creative speakers. Makes podcasts like Trance Around The World sound amazing while making my neighbor not very happy. Sign of a quality product.
Yet ever since buying them the headphone jack hasn’t worked. This is a problem after 10pm when the music isn’t done but out of respect for my neighbor it needs to be. Plugging and unplugging from the laptop was the annoying solve. Finally decided to do something about it.
Audio repair shops told me to call computer repair shops. Computer repair shops told me to call audio repair shops. A desperate Craigslist post led me to Ian at IMR WestNet.
Ian couldn’t have been more prompt, friendly and knowledgeable. System unplugged. Tools out. He was ready to go to work and solve this puzzle.
Five minutes later he was done. Apparently the problem was my own doing. Too many auxiliary cables. Once those were gone, the jack worked fine. It was not my smartest moment.
But still money well spent. Problem was solved and have a new go to person for future audio problems (after a quick check of the cables of course). And hopefully future Unilocalers in a similar situation now know who