James R. Herman Cruise Terminal

Clean terminal and nice people. We were on Princess «Grand Princess». The terminal is small and the drop off and pickup area is small. So take LYFT or UBER and get dropped off or picked up on the Embarcadero. Enjoy your cruise!

A simple terminal, much better than the previous process here in SF. So glad they put up this new terminal, let’s just hope that more cruise ships decide to port here.

Wow… came here to do some work for LinkedIn at a corporate event, amazing staff, beautiful location (seriously amazed at the views of the bridge and Treasure Island). The staff and catering were amazing… seriously. If you have a corporate event go here. now…

Princess uses this terminal in SFO. It’s a nice and clean building. But a small space for dropping off and picking up. It lacks organization of where private cars, taxis and large vans should park during loading and unloading periods. There is a mixture of polite and rude Princess employees and porters. Luckily I encountered the good ones coming and going. The terminal seems to have a problem with some if it’s long shore men that I hope they fix before the next sailing
On a rainy day there isn’t much protection from the elements– have an umbrella ready.
There isn’t much seating inside but they do seem to check you in efficiently and boarding is quicker
Leaving is still a little obstacle course trying to find your bags in the coded areas that aren’t well marked. Thank heavens for obvious luggage.

JRH Cruise Terminal is nestled right on the waterfront so those arriving get a very pleasant view of the Bay and the Embarcadero. But for those who have to brave the traffic to get here to pick up/​drop off guests, it actually is more convenient than it looks. There is a quick right turn off from the Embarcadero that will drop you off right in front of the terminal and upon leaving, there are two officers staged at the gate to help you navigate out (as there is no traffic signals to stop oncoming traffic).
For routine foot travelers, the terminal actually features a lush grassy area and several benches making it a nice spot for an outdoor lunch. It’s also a pretty sight when there is an actual cruise boat docked.