Jarrod C Cornehl, DDS

I am saddened to write this because, like other reviewers here, I enjoyed Dr. Cornehl as a dentist and have referred multiple people his way over the years. I went years without a billing issue, but my coverage changed last year and I dutifully emailed a copy of the card, which the front office acknowledged.
I received an EOB from the old insurance denying my first service of the year, emailed the office again, and they said not to worry about it, they fixed it and re-​submitted the claim. Now, a year later, completely out of the blue, the office is coming after me for all three services last year as if I was a collections dirt bag. They’ve even admitted to submitting the claim to the wrong insurance information for the entire year. Attempting to shift the blame for the mistakes of your practice to your patients is unprofessional and terrible service. Now they are threatening my credit score if I don’t roll over and pay out for their mistakes.
As others have experienced, I have asked to speak to Dr. Cornehl directly but the request is cast aside. I even got an email from an address purporting to be Dr. Cornehl, but it was clearly just the front office staff ghost writing for him.
Bottom line: the best dentist in the world isn’t worth being treated so poorly. I’d find another practice.

This office is extremely nice and the hygienists are great. Dr. Cornehl is also helpful and seems skilled. The front office however, constantly has billing issues and cannot get the insurance sorted out. I have had to take it into my own hands multiple times and now I am switching dentists. It is a shame, because it is a convenient location, great hygienists, and a good dentist. I have been able to sort out all of the billing issues with no out of pocket expenses, but it wastes hours of my time each instance that this has happened. Maybe when there is a new receptionist /​billing person, I will come back to this practice.

Ok, so I read some of the reviews and thought about how I do always receive a bill after the visit, and how they have a hard time telling me up front what I will have to pay for out of pocket.
And then I went in today for my teeth cleaning and remembered exactly what an amazing job they do cleaning my teeth, and educating me on dental hygiene, and tracking my gum health. I remember all the other times I’ve gone to other dentists who never gave me a proper teeth cleaning. And all of a sudden, this place is 5 stars for me again.

I’ve had some serious gd issues going on in my mouth. And they’ve taken care of them – with aplomb – for the last year or so.
Everyone from the woman at the front desk to the dental hygienist to the assistant to Dr. Cornehl himself is super nice, super helpful, super fun… but also improbably professional and terrific at their jobs. The office is in a great location, and the entire vibe is very modern, very sleek and hip… but they also do an awesome job of cleaning (and fixing) your teeth.
Just a fabulous dental experience top to bottom.

I love Dr. Cornehl and his staff!
I’ve been coming for the past 2 years and will stick with them as long as I can! Lisa always remembers me and is accommodating for scheduling.
The location is excellent, you get a great view and you get to watch hulu plus while you get your teeth cleaned! My teeth have never felt so clean.
The entire staff is great about answering questions, making you feel comfortable and letting you know what’s going on in your mouth.
The offices are clean and modern and the services and staff are beyond reproach.
PLUS Dr. Cornehl’s teeth are PERFECT and give you something to aspire to.

I really like Dr. Cornehl and his staff. When I found them, I had high expectations because I had been visiting my family’s dentist for 26 years and I was afraid that I wouldn’t be able to find someone as good as my old dentist. Dr. Cornehl and team very pleasantly surprised me and now I am vey happy to be their patient.
I’m particularly fond of the following items:
— Their staff is all top notch in expertise, very friendly, and very efficient. This includes all persons in the office (Dr. Cornehl, Front Desk, Assistants, etc.)
— Their scheduling & billing system (and reminders) are impressive. I get emails with click to confirm buttons, or with reminders, and billing info. It feels very high-​tech, is very easy, and is very convenient
— The office is up-​to date and very high-​tech
— The location is very nice, right in Union Square
— After about 3 – 4 years of visiting, I can say that they have met my high expectations for a dentist and even surpassed them
Great work Dr. Cornehl and team!

I’ve been a patient of Dr. Cornehl’s for about 6 years. I live and work downtown so his offices overlooking Union Square are perfect for me. As dentists offices go, it’s also a very urban, trendy, and tasteful place. No elevator music either. They play lounge/​Buddha Bar type ambient sounds. Not that décor and music make the doctor, but it’s a nice change from the dentist offices we all remember as kids.
From day one, I’ve never had a billing issue, I’ve never been kept waiting for ridiculous amounts of time, I was always told what was going to happen and they did just that, the staff (from Carmen at the front desk to the hygienists, to Dr. Cornehl himself) have all been extremely friendly, knowledgeable, accommodating, and professional. A number of my friends are also patients and I’ve never heard them complain about anything either.
Gone are the days of dreading my dentists appointments. From cleanings to crown repairs, I’ve never had a single complaint about this office. Part of me doesn’t want to give them a good review because I’d like to keep him a secret, but these are good people and they deserve a successful practice.

I have been with Dr. Cornehl’s office for about 8 years on the advice of a friend. The experience has always been great from the friendly reception to the amazing Laura who is also my hygienist of choice for her attention to detail. I’ve never felt pressured or rushed into getting work done but instead presented with a clear discussion about what’s going on and options to pursue. Walking into a nice, modern office and relaxing atmosphere is a big difference from the institutional places we all remember from childhood.

Dr. Cornehl is by far the best dentist I have ever had. He detected that my previous crowns and root canals were done incorrectly and incompletely by my former dentist. I’m grateful that he caught these problems before they got worse.
He always takes his time to explain the procedures and answer any questions, unlike my previous dentists. He really listens!
His staff, Lisa at reception and Lauren his hygienist, are fantastic and provide the best customer service.
Slightly pricey but worth every penny. I trust that every procedure he did will last a lifetime and Dr. Cornehl will keep my teeth healthy and clean.

Please see the review by yon s. below for more context as I’ve had essentially the exact same problems. This office is expensive, which I didn’t mind b/​c Dr. Cornehl is friendly and nice … and his offices are convenient. The hygienists are also exceptionally great and a highlight of going there.
I’ve discovered, though, how those nice offices overlooking Union Square are paid for: my essentially shamming customers. I was told very clearly how much I would owe for a certain procedure. We even received clear pre-​authorization. I have the procedure and pay my balance. That’s all right?
Hell naw. I get an email telling me that I still owe 20% (!) more b/​c of some lame excuse. Essentially, an error was made somewhere on the office’s end (in pre-​authorizing or in estimating the cost of the procedure – «The filling we used cost more than we originally thought.») and I was expected to pay up!
It sounds like this has happened to several other loyal customers and is a nice way to make extra money to pay for those fancy offices.
Bottom line: good service, but not worth the extra premium they charge and certainly not worth the unexpected costs that pop up out of thin air. Avoid and find another friendly, but HONEST dental office.

I’m pleased with Dr. Cornehl and staff. I feel that they are efficient, clean, orderly, and thorough, yet they are also friendly.
As my seventh dentist, I am very happy with him and will continue to use him.
Note: one nice thing about Dr. Cornehl, he doesn’t push cosmetic things on you like most other dentists. Many (or most) dentists constantly push teeth whitening or orthodontics on their patients. Dr. Cornehl is quite honest and will tell you if you really need any of these or not.

Get your pearly whites cleaned!
The office is located in the heart of Union Square (people watching while getting a check up is AWESOME). A tad bit hidden, next to Nine West (you can go shopping after your cleaning!)… an upscale, posh dental office WITH TVs to help patients past the time while getting a routine check up! I personally watched Glee when I got my teeth cleaned by the one and only Laura.
Note: a slight bias towards Laura. We were classmates (sort of) in college. I was often the guinea pig in college when my roommate was getting her degree and becoming a R.D.H — so having known Laura beforehand, I knew I was (would be) in good hands!
Dr. Cornehl’s pretty awesome too. He’s incredibly down to earth and treats his patients as more than just ‘another appointment’.
Sometimes I feel like I need to get dressed up just go to see the dentist, as I felt slightly underdressed for my last check up.

If you’re available on Tuesdays, ask for Debbie.
If you’re available on Fridays, ask for Laura.
Laura is a talented dental hygienist — thorough and gentle. BIG PLUS! she loves JC and Jordan too! OMG it was like finding a sister soulmate when I finally opened up and shared my upcoming plans to board the NKOTB cruise next year.
If you l o v e G.U.M. expanding floss, let them know! I sometimes get an extra sample tossed into my bag. ;)

I was a patient of Dr. Cornehls office for several years. I paid a premium above and beyond my insurance to come to his office. I was happy with the dental hygienist in his office and never had a complaint about her. She basically took care of my routine cleanings which is really the only reason I came in. Dr. Cornehl never greeted me by name in his office, which is not really that surprising as I wasn’t a frequent patient but you would think a doctor would look at his appointment sheet at least to see who was sitting in his waiting room and at least say hello. He is professional but not personable in the least.
On my last scheduled appointment I had a family emergency. I have never cancelled with their office before. I requested the first available appointment the following week or as soon as could be reasonably scheduled. After about a week, I received a call from their reception (Lisa) telling me there had been an opening that day and it was in «about an hour». This is mid-​week afternoon… Of course, there was no way I could even get to his office in an hour much less re-​schedule my entire day in the middle of the week. Before I could even pick up the phone (maybe 5 minutes) I get another call from her telling me this appointment was filled. Okay, I couldn’t make it anyhow, but seriously — that’s the best they could do? Several more days go by and I don’t get a phone call, update or anything. So I email Lisa and tell her to kindly take me off their schedule and call back for future appointments.
Since then, I’ve not received a single follow up from the Doctor. He never inquired why he lost a patient of several years or the circumstances that this happened.
I am sure he reads Unilocal reviews though. Even if its too late to salvage this patient.

I have been to a handful of horrible dentists in the past where they were rude, hasty and rough with my teeth/​gums. I have been accidentally cut many times and painfully suctioned when the assistant’s hands have slipped. With all of these traumatizing experiences visiting the dentist’s office, I have developed an intense fear of all dentists. Just the smell of the office makes my stomach tighten and palms sweat.
With all of this said, after meeting Dr. Cornehl almost two years ago for a checkup, I LOVE going to the dentist now! Every single person in that office is incredibly friendly, caring and patient, especially Dr. Cornehl and Lisa at the front desk. They answer all of my questions and tell me what they are doing while working on my mouth. That was one thing I noticed that none of my previous dentists did, and it’s a really effective way of calming down a nervous patient: letting patients know every step they are taking since we can’t see what’s going on.
The office is beautifully decorated, modern and located right across from Union Square. They are also technologically-​savvy. You fill out paperwork on a tablet, and they email/​text you appointment reminders. While you get your teeth cleaned, they have a monitor and headphones for you to watch shows on Hulu and other websites. Makes getting my teeth cleaned even more enjoyable! They also use the monitors to show you your x-​rays and other images while they explain what’s going on and answer any questions. Very informative and helpful doctors.
I highly recommend Dr. Cornehl and his office for anyone who needs a dentist in SF!

Been coming here for a while now. Lisa at the front is incredible, really sweet.
Doc. C. is a really great dentist. Really friendly and easy to talk to. Everyone else there is awesome and I’ve consistently had a great time going to the dentist (which not many can say!).

Let me start out by saying that i HATE going to the dentist; i always have. The feel of the instruments against my teeth makes me want to scream. Having said that, i decided to give Dr Cornehl a shot after leaving my East Bay dentist for one closer to home.
Jarrod was not only pleasant and thoughtful about my fear, he actually helped take that fear away, completely. Having gone to him for a couple years now, i can honestly say that i no longer dread going to the dentist. It no longer instills fear and makes me sweat walking up to the chair. ;)
Jarrod is, without a doubt, the best dentist i’ve ever been to, and i can’t imagine ever going anywhere else. And none of that is even mentioning the beautiful office, friendly staff, and movies you get to watch while sitting in the chair.
Simply put, i highly recommend Dr Jarrod C Cornehl. Period.

Look, I *hate* going to the dentist, but finally I found one that my insurance takes AND was a pretty great (for the dentist) experience. So here’s my recommendation!
I was able to book my appointment over email, which I always love. Dr. Cornhel’s office is perfectly gorgeous, featuring floor-​to-​ceiling windows facing a view of Union Square great for people-​watching, and the staff are out of CONTROL friendly, welcoming, and helpful.
Dr. Cornehl himself is really sweet and I thought the x-​ray/​exam was informed and thorough! (I love looking at my own x-​rays.)
Laura the hygienist offered me headphones and TV to watch through the cleaning procedure (and though it was hard to decide between Golden Girls and Ab Fab, you gotta go with Patsy), and I think that’s an excellent distracting device. Good thing, since she scrapped MOUNTAINS out of my mouth (it’s been a few years).
End result, though, is that my teeth look and feel great! They did their best to do it all now so I wouldn’t have to come back for deeper cleanings, and didn’t try to up-​sell anything. Great work, everyone! A++ all around.

I would like to state for the record that this location does not offer sedation dentistry! Why would I make this statement you might ask? Because if you call them the receptionist will tell you that they do offer this service. Now the location is very nice, comfortable sitting office, bottled water offered upon arrival. They are clearly using all the latest technology, including digital x-​rays and having you fill out your new patient paperwork electronically. Kudo’s for going green but that doesn’t make up for poor customer service.
The only reason I booked an appointment here was because they claimed to have sedation dentistry. They called me just moments before closing the night before the appointment to inform me that they actually didn’t perform this service. As it was an emergency appointment, it was too late to reschedule so I kept the appointment. Not happy but tried to make the best of the situation.
Dr. Cornehl was actually pretty good, very gentle and nice. I usually experience a lot of pain regardless of how much novacain they give, but the pain was minimal during this visit. On the way out the receptionist trying to overcharge me for my co-​pay, I had to do the math for her to show her why I shouldn’t have to pay such a large amount.
Dr. Cornehl said he was going to refer me to an actual sedation dentist and promised to email me both the referral and the x-​rays. I called the receptionist several times trying to get these items and eventually gave up. I would have gone back if it hadn’t been for all the hassle I experienced

I guess it’s never too late to express my last year’s most disappointed dentist visit at Dr Cornehl’s office.
Here is my advice: Call your insurance before making an appointment with Dr. Cornehl’s office.
–Do not rely on dental offices’ generous/​courtesy call to your insurance to find out your coverage. Because they will not tell you the whole story. I generally called to the dentist/​doctors office to ask if they accept my insurance, in this way I never had to pay my routine check up.
Dr. Cornehl’s office told me that they accept my dental insurance, which is Anthem, Blue Cross, PPO. But they didn’t tell me that they are a non participating provider, out of network from Anthem, Blue Cross, PPO. Because my question was «Do you ACCEPT my Anthem, Blue Cross, PPO insurance» what I should asked her was «Are you a PARTICIPATING PROVIDER of Anthem, Blue Cross, PPO» Even though the person knew exactly what I mean (going in for a routine check up, PPO covers 100%) she lied to me and I ended with $ 246.00 out of my pocket. I never thought that this upscale/​fancy office with amazing view would misled me and lied to me.
My check up for X-​ray and cleaning was $ 335.00. This should been 100% covered by my so called participating provider, unfortunately I trusted Dr. Cornehl’s business ethics this is what I ended with.
I spoke to the Dr. Cornehl and Miss xxx, I don’t think I will get my money back. As you know I signed papers before the service and generally Doctors are all covered in their legal process but here is power of Unilocal community. Cause I reviewed Unilocal before making the appointment at Dr. Cornehl’s office. I’m sure someone will read this review and if they do they will save their $ by calling the insurance.