Jasper

I recently moved in to the Jasper. It is a new building with all of the amenities you could want. But the luxury building pales in comparison to the people Jasper. Like many, I have leased at many apartments and I have never experienced the same level of service, attention to detail, and customer service that I have experienced at Jasper thus far. For me it all started with my leasing agent, all-​star, Kristi Locks. She has made the leasing and move-​in process feel effortless and my transition to a new city as smooth as it could be. Thank you so much! I have also had the pleasure of meeting the rest of the team and they are top-​notch professionals as well. All the way from Walter, the concierge to Bön and the rest of the crew at the valet. If I could give Jasper 10 stars, I would. Keep up the good work!

Finally, time to review Jasper! I’ve been waiting a couple of months after move-​in to give my honest review after spending some time here — so here it is!
First and foremost, the people. I’ve read reviews from other Crescent Heights properties (Nema for instance) and noticed there was a lot of talk about the people who work there. Jasper is no exception. The concierge is amazing — Frank, Merci, Walter, Austin, and Angel all provide exceptional service to Jasper residents. I could go on and on with countless examples (and I’ve only lived here for 2 months), but here goes a select few.
I sent an email to concierge regarding an issue we were having with our internet provider checking to see if anyone else in the building reported similar issues. Frank received the email and immediately called me to let me know that someone from Sonic was in the building and willing to go up to our apartment to fix the issue. Amazing! Merci, who my wife and I run into almost every night, always has treats waiting for our two dogs. Not only does he know us, but he knows our pups as well. Austin, who seems to most often be the one to deliver packages up to our apartment (yep, all packages get delivered to your unit), has to throw it inside to avoid our ferocious [sounding] dog (who thinks he’s bigger than he really is). The people (concierge) are super AWESOME!
Our experience prior to move-​in was exceptional as well. Kristi was who we interfaced with most often, and since we were moving from across the street, we bugged her almost every weekend to come check on the process of our unit and the amenities (sorry!). Derek (the fitness center manager) was awesome during these visits as well. While he was covering for Kristi, he told us all about how great the fitness center (and programs) are — and he wasn’t kidding! Yoga, urban runs, a giant fitness center with on-​demand cycling classes…
Amenities pretty much speak for themselves when/​if you come see the place (or even look at the website). Pool, hot tub, movie theater and lounge with Apple TVs and even Sunday Ticket!
Resident events are awesome — just last weekend went on a ski trip to Squaw Valley. It was just for the day, but included transportation and a lift ticket. Great way to meet neighbors, too!
I highly recommend checking out Jasper. Lots of the new high rises have all the same «fancy» amenities, and you get those at Jasper, but the one thing that separates it from the rest (at least from the other places I’ve lived) is the people who work here. Everyone is friendly, helpful and genuine, and I couldn’t be happier I chose to call Jasper home!

They say first impressions are everything, as cliched as this sounds, this was Jasper to me. From the moment I reached out to the leasing office, to moving in and actually living there, everything could not have gone more flawlessly. The staff goes above and beyond to catering to every request, it is almost like I have my own team; on demand 24×7. Perhaps the best aspect of the building is that they make all my guests feel welcome and at home. My biggest issue would be that I end up having way too many guests as a result. At first I was apprehensive about the proximity of building to the entrance of the Freeway, but this was a blessing in disguise. It barely takes a minute or two to get an Über/​Lyft and if you go on a road trip, you are home in no time. For the shop-​o-​holics; Westfield and Union Square is barely a mile away. There is a whole foods 2 blocks away and all the restaurants you can imagine on 2^nd street and Market st. I have saved the best for last, the actual units and amenities; heated pool, fully featured gym, sauna and hot tub, not to mention the amazing theater room and lounge. The units are fully featured with all the appliances and in unit washer/​dryers. If you aren’t convinced, just request for a tour. You can thank me later!

It is a friendly, professional and courteous team at Jasper. We have moved from London, United Kingdom and have been here at Jasper for nearly 2 months now. We had Nicole Siri as our leasing agent and we have to say that from the first visit back in October 2015 to the negotiations across the Atlantic, Nicole has been incredibly professional and helpful. In fact, the entire team have been super helpful and nothing we ask is too much trouble. A big thank you to Mario Antunez (Chief Engineer) and his team who have also been so helpful with any maintenance requests and most recently helped us fix a unit to the wall the day our shipment arrived from the UK — finally making Jasper ‘feel’ like our new home. From the concierge, leasing and maintenance teams that keep Jasper an amazing place to live; we thank you.
Special shout outs to Leena, Frank, Merci, Paul and Walter who are always smiling, friendly and genuinely seem interested in their residents.
Jasper is a great place to live, we fell in love with it on our first visit and most definitely do not have any regrets. Keep up the good work Jasper!
Jacky & Daniel

This is an awesome place to live!
The staff is super friendly and you get the full service suite of amenities that you would expect from a 5-​star apartment/​condo complex. On occasions where i had maitentance requests, the maintenance staff were prompt with great communication. The concierge at the lobby are always staffed with friendly and helpful people.
Furthermore, the units are spectacular with amazing views and superb finishings. They have a variety to choose from with varying price points, so it was easy to decide what fits within one’s budget. Would definitely recommended taking a look at this building if you’re new to San Francisco or are trying to move up to a full service complex.

Above and beyond all expectations.
The Jasper on 45 Lansing is still under construction and not 100% finished yet. My advice? Get in early while you still can! The entire Jasper team are incredibly professional and go above and beyond to help you out. On multiple occasions they have satisfied my requests promptly and efficiently so THANKYOU Jasper team!
So service? Check. Amenities? Check plus! Super nice amenities with really elegant, sophisticated design. I really enjoy the bike loan system too. Can’t wait to see what they bring on/​open in the next few weeks!
Overall I would recommend living at Jasper to anyone. You won’t be disappointed.

Nicole is the best! My leasing experience was perfect. I love living here. It is the best place to live in sf. The staff, concierge and car valet are great!

Had a great experience moving in Kristi Locks was amazing and super responsive. The building is great, been here for a month now and can’t be happier with the decision.

I love living at the Jasper!
The staff is great and they have been really friendly and helpful.
The amenities are awesome with a full sized gym and indoor hot tub. We even get a free personal trainer session which has been really helpful for me.
Lastly, the units are spacious and the view is incredible. I’ll highly recommend living here.

We have moved in here for almost 2 weeks and couldn’t love it more. They are so professional that everything here is so perfectly managed given the fact that it’s so newly done. The team here is so great, especially Nicole. If any of you are looking for a perfect place, Jasper sure is your right answer!

This apartment building is absolutely amazing and aside from the apartments having top notch views, the best appliances and lots of space. The customer service is really what sets this place apart. Kristi Locks is the best and such a genuinely good person. If you ever need anything she is there to help and does so very quickly. I highly recommend taking a look at this building!

Simply amazing. I have stayed at 5-​star hotels with less hospitality! Every single person on staff – from maintenance to concierge to leasing – is knowledgeable, attentive and eager to help. For the rare thing I’ve needed to ask for, the staff has been several steps ahead of me!
And I adore my apartment – the finishings, floors, everything! The building has awesome amenities, and if you haven’t checked out the full list, do so! Special accolades to Kristi and Derek, whose smiles and resolute attention to detail and to assisting us are incredible. I’m so happy!

Kristi and the entire leasing team at Jasper (Paul, Nicole) have been nothing but completely helpful, patient, and professional — they were a real pleasure to work with, and make the entire leasing process easy and pain-​free.
The units and finishings look great, and I’m super impressed by the full range of amenity offerings (pool, theater… plus a full gym already with in-​house trainers!). That speed elevator system is pretty genius, too — ha!
I was excited for the entire time the building was going up. Now, I’m every bit as excited for the living community that’s growing as Jasper starts reaching full occupancy!

I recently moved in and love the building, the people and the location. Kristi has helped me for months on numerous requests both before, during, and after the move. Kristi was fast, accommodating, and literally the best agent I have ever worked with. Amazing concierge service and some of the friendliest staff it certainly sets itself apart from the rest.
The vibe in the building is probably what I appreciate the most. The staff is so friendly, accommodating, responsive, fun and professional, and that draws the same kind of people as residents.
Everyone knows you by your first name. Every time I see someone I am greeted with a warm smile and hello. I would highly recommend for anyone to live here!

We are new residents to Jasper at 45 Lansing, and though we haven’t yet moved in to our new digs, the experience leading up to our move has been nothing short of incredible. We have made many requests to the Jasper and asked much of our contact their, Kristi. She has made our lead up to the move in about as easy as one can hope for. We needed locker space (twice) and we asked for this on weekends. Kristi got back to us asap. We wanted to see our apartment before we signed the docs and Kristi met with us (again, on a weekend) and was a very pleasant and knowledgable guide. In fact, Kristi was very good at intuitively knowing how to show a space and be available for questions but also, not to smother us when walking through the space.
If Kristi is any indication of what the Jasper will be like, then we are very excited to finally move in (1 week out). I should also add that the building itself has come along very nicely and looks to be a beautiful residence.
Thanks Kristi for all your help. I hope the Jasper organization recognizes your very considerable contributions!
Cheers, Chris F.

Jasper is simply unreal. We just moved in a few weeks ago and have already been blown away by the professionalism and genuine care that they exhibit towards their residents. They get to know our names and really make it feel like a personal experience… and more importantly, like HOME!
This all starts and ends with Kristi Locks!
She’s a rockstar. From the first time I walked into the leasing office, she has been invaluable. Always available to answer our random questions, incredibly knowledgeable and truly resident-​first. We’re so so so lucky to have her and I could not possibly further emphasize how much I recommend working with her!

We have watched this place being built from our current place across the street so once we got notice that our building was sold and we would have to move out, we wanted to check this place out.
We had looked at Nema, a sister property, at the beginning of the year and loved it. We noticed the leasing agent we worked with there has been moved to Jasper and so we reached out to her to set up an appointment.
This place is still under construction and is literally weeks old. Amenities should be finished in a few weeks and the second phase of due for move ins soon too. Be prepared to don your safety gear, the apartments you will be viewing are still under construction but the leasing office had a model kitchen and bathroom so you can see the finishes.
We picked a unit but wanted to view a higher floor, we messaged Kristi to set up another viewing the following weekend (already signed the contract) and decided on the high floor. By the time we had walked him, the updated contract was waiting in our inboxes for us to sign.
Definitely make an appointment because they lobby was full of people waiting for tours but the team always accommodates. Our second visit Kristi was with another guest but she had drafted Derek, the fitness center manager to take care of us which was cool, we got to meet other people on the team and weren’t kept waiting either.
Excited to move in here and enjoy the luxuries Jasper has to offer!

This place has been amazing so far. The move was easy and getting everything situated was seamless thanks to the amazing staff! Looking forward to living at Jasper for quite some time :)

We love Crescent Heights so much [and Kristi Locks our letting agent at NEMA and Jasper] that when we decided to move on from NEMA, the only answer was Jasper.
Seamless, helpful, warm, kind and welcoming are all words I would use to describe interacting with Crescent Heights, Kristi and the whole team at Jasper.

I just moved into the building a week ago, and the staff has been amazing. The building is beautiful, the amenities are great, and I have been extremely happy with my choice of where to move. I would definitely recommend this property to anyone who’s looking to rent.