KCS Limousine Service

This was one of the most memorable fun times in SF last weekend! We decided to try out a limo service for 8 fun filled hours to see places I’ve never visited in SF! Romeo is perfect for this job! He knows SF and how to get wherever you want to go and he answered all our questions. If he didn’t know he researched to find it. He is also a lot of fun and with all our different personalities he has a knack for getting along with everyone! I have already recommended KCS to a banker friend who takes a annual girls getaway from Redding. We will do this again and request Romeo! Thank you for having such a great limo service and outstanding driver as Romeo! Will Be Back!

KCS provides real service. If you need a proper, professional driver who knows the entire Bay Area KCS is the best I have found. The KCS crew is friendly, accommodating, and very detailed. We’ve used their services for airport pick-​up/​drop-​off, date nights, and wine country adventures. Every time we have booked them they have met & exceeded all expectations. They are the best!

We have been using KCS for over 8 years. Romeo and his crew are terrific — in many dozens of rides they have given us, there has never been a glitch of any kind. The cars are impeccably clean and well maintained, and customer care is superb. This is a 5-​star company if there ever was one.

Our flight arrived early. Romeo from KCS was already at the airport ready to pick us up. He said he had been watching our flight so we wouldn’t have to wait for him (awesome!!). He asked me which door we were at; unfortunately, I accidentally told him the wrong location. He called back, I apologized, and he said no problem, I’ll be there shortly.
He loaded our bags, helped get our kids into the carseats that KCS provided, and made sure we had enough mini bottles of water. He was going to take us to our hotel, but we were «walked» to another hotel because we were arriving so late and our hotel was sold out. Romeo graciously drove us to the other hotel.
Excellent service, super clean car, reasonable prices. I highly recommend KCS and will use their services again.

TY was great very polite and minded his own business when he picked me and my parents up at SFO. Complimentary mini water bottles were in the seats waiting for us. Opened the door packed the bags and took us to are destination very smoothly. I will use KCS again in the future

Prompt, professional service. Car was super clean, driver was kind and courteous. Perfect.

I really loved our driver Romeo! He is so friendly and happy.
The car was super clean and he offered water.
He also came early to pick us up. So sweet and passionate about his job! I would highly recommend him if you have a choice.
He gave us lots of tips while touring us through the city. They provide car seats for our kids (5 and 6 years old).
I also likes the text message he sent to let us know he was waiting for us outside.
The price was also reasonable!

I am also way overdue posting this review as I have been using KCS for about 4 years now and have always found them to be reliable, friendly and competitive on price. I have also had to call them in the odd emergency and they have always come through for me even last minute.
Romeo is fantastic. The kind of guy you would trust with anything! I won’t use any other limo service and keep recommending them to my friends whenever asked.

KCS is a great limo service and never let us down.
Prior to flying into San Francisco, we knew better than to park a rental car downtown. I used Unilocal to find a good Limo service. KCS looked like the best and they were!
Before I got off the plane, I was surprised to see I had a text and voice message on my cell phone letting me know that my KCS driver was ready to pick us up. I was impressed! Once we picked up our luggage at the carousel, our driver Romeo was there. What a great guy! On the way to our hotel he took the time to point out things and give us information about San Francisco.
We also used KCS on our way back to the airport. Our driver was there on time and helped us load our luggage. He got us back to the airport and did a great job.
I highly recommend KCS!

KCS did a great job when I recently arranged transportation from SFO to a suburb for my boss. I’ve had issues in the past and was depending on previous reviews of KCS… They came through, at the last minute no less, and made it very easy. They were also priced competitively. Well done, KCS!

Yesterday, Romeo helped make our wedding day even more special. He picked us up early and was charming and affable, a combination that helped us relax and just enjoy the day. He was wonderfully accommodating and gracious as he picked up and dropped off numerous family members during our journey to different destinations in San Francisco and didn’t rush us when we were running a bit late. Use KCS and request Romeo-​you won’t be disappointed!

I am WAY overdue on writing this review. We have been using KCS for close to two years now. After having major problems with other companies (limos not showing, bad drivers, etc.) it has been an absolute pleasure to drive with Romeo and the crew. I was in a bad car accident five years ago and I am not a very good passenger — I have NO problems or stress when driving with Romeo!
If you are looking for a reliable, ethical, and friendly car service then KCS is for you!
Thank you Romeo and team!

We used KCS for our wedding. After checking around and reading a million reviews we wanted to go with a company that was reliable & would pick us up on time (kind of important for getting to the ceremony on time).
We enjoyed Romeo who was prompt, professional, and really funny :)
They arrive in the area of pickup 15 minutes prior to the stated time so they’ll be there at the very minute they’re supposed to be. We had multiple stops for photos etc and Romeo was always there, ready & waiting. There was never a time when I felt the need to bust out my, «O Romeo, Romeo, wherefore art thou Romeo?»
Super professional & great rates. With all the negative reviews of other limo companies on Unilocal you shouldn’t waste your time looking for anyone else. Highly recommended!

We just used KCS this week to transport our family to and from SFO for our vacation flight. We have 2 small children that require a booster seat and a carseat. KCS was able to provide both seats, as well as excellent customer service. Our driver Romeo was awesome. He arrived a little early, and waited patiently for us while we wrangled the kids and he helped us with our bags. Our limo was clean and stocked with water, soda and candies. I will use KCS for any transportation needs I have in the future. If you have small children and do not want to lug around a carseat, then this is the way to go… Thanks again, Romeo!

Needed a driver from SFO to Claremont. Our flight was delayed slightly but arrived on time. I had called KCS prior to departure to let them know that the flight was delayed, and they assured me that they would keep an eye on my flight and keep the driver informed, which they did!
As soon as I turned on my phone after landing, I got a voicemail from our driver. A few minutes later a beautiful and clean black late-​model Lincoln Towncar pulled up to the curb. Our driver, T.Y. (I don’t know how to spell it, maybe it was Ty and he was just spelling his name out for me?) popped out. He was very courteous and helped us with our bags, and opened and closed our doors for us after we got in.
I was sitting in the left rear, so I could not see the speedometer, but it seemed to me like he was driving on the fast side. However, the speed limits around the airport in SF are a little bit higher than they are in DC, so it’s nothing to be worried about. He definitely drove smoothly and I felt very safe.
The car had a bunch of candies in the cupholder and came with a complimentary bottle of water.
The only negative thing I would say is that when we got to the Claremont Resort, the driver had no idea how to get to the front of the hotel. We ended up going to the rear employee entrance where he asked an employee how to get to the front. It probably added another 5 – 10 minutes or so to our trip, but the car was so comfortable and classy that I wasn’t in a rush to leave!
If I am ever in San Francisco again, I will not hesitate to use KCS Limousine! It was great!

KCS ROCKS!
What can I say about KCS that everyone else who has used them hasn’t already said? This is a very professional business who truly caters to their clients (yes clients, not customers). They pride themselves on professionalism and integrity. You’ll never get a bill that isn’t what you were quoted, you’ll never NOT receive a confirmation email, you’ll never not know your driver’s ETA. KCS goes out of their way to please their clients.
Sheila is great! Her phone etiquette and willingness to help is what makes the service that much more GREAT! Special occasion, wine tour to Napa, or just a pickup from the airport, go with KCS for all your travel needs. They won’t disappoint!

This is *exactly* why I use Unilocal.This is such an ugly business (Limousine services) where people lie to you, charge you exorbitant amounts, provide terrible products, or terrible service — usually a combination of all four!
KCS IS DIFFERENT!!!
This was a night that *couldn’t* go wrong. It was *the* night — proposal night… on New Years Eve!
I researched for days on a good limo service. I called up everyone… cheap guys to super expensive guys. The super expensive guys that got great reviews on Unilocal ($ 1500 for NYE) said that anyone cheaper couldn’t provide the service… The cheap guys said that «there are always some people that give bad reviews»…I stayed clear of them…
From the beginning, Julie was a doll on the phone; extremely polite and professional (trust me, you’d think they all are… you’d be wrong). She had a very fair quote (not the cheapest, but FAR from the most expensive). She never went back on her quote or added any hidden fees. She even went far enough to hold the quote for me for a day (for NYE, this is a pretty nice thing to do).
The car arrived at the restaurant *ahead* of time. It was very well taken care of and very clean inside. Champagne glasses, etc. were ready to be used! Romeo (our driver for the night) was AWESOME. He went OUT OF HIS WAY to make sure that we were comfortable and taken care of. We asked a lot of him and the service and there wasn’t a single complain, dirty look, or grumble. Always opened the doors with a huge smile on his face. He genuinely cared about us having a good time and nothing else.
When I got the bill, it was exactly what I had been quoted, to the cent… even though we went over by a few minutes.
I gotta say, I’m very impressed by the way KCS took care of us on this special night. You always know that these special events are more important to you than anyone else… Romeo and the rest of KCS made it seem like it was just as important to them.
I will *definitely* use KCS for all of my future needs.
Thanks a million!

Wow… if I could give this company six stars… I would. From start to finish this was an incredible ride. The person in the office was always helpful and friendly on the phone during the booking process. I made reservations months in advance for my best friend’s bachlorette party in Napa.
Then on the day of the actual party, my limo arrived 45 minutes early and greeted us with a smile. His name was Romeo. He was incredible! Nice guy and knew his way around Napa and surrounding areas like the back of his hand.
My best friend had an incredible day, just like she envisioned. Thank you KCS for making it happen. I will use your company in the future and will tell anyone I know that is looking for a limo company you guys are the absolute best!
Oh yeah, the prices were reasonable too!

I’m giving a review prior to my reservation with KCS. I looked on Unilocal in search for a limousine service for a night out on the town with the bf. I must admit that I contacted a few services and although the prices were either the same as KCS or just a little cheaper, I decided to make a reservation with KCS based purely on their customer service. Their Unilocal reviews were outstanding, but of the 4 companies I contacted KCS was the most professional and inviting.
More to come after my night out…

I booked a car with KCS based entirely off of the reviews on Unilocal and I’m glad to say they lived up to every expectation.
Sheila helped me book my reservation and was very sweet and kind (I say this because I’m one of those people that likes details repeated back and confirmation phone calls, etc. which I know can be somewhat annoying.)
I can’t say enough nice things about Sheila. I really appreciate everything she did.
Our driver, T.Y., was right on time picking us up at the airport and wasn’t the least bit annoyed that our luggage took FOREVER. He was a very courteous and calm driver and the car was beautiful.
In my opinion the price was really reasonable (I booked a town car). I will absolutely use this car service each time I visit the San Francisco area.