Kjersti Kirkeby, MD

Dr. Kirkeby is awesome! I am so glad that I finally found a great diabetes doctor. She is working with a nurse together who has herself diabetes and that makes a huge different I think. Also it is great to be able to work with the nurse on my pump fine-​tuning without need of a long appointment with Dr. Kirkeby… even so I really enjoy both of them, they are both funny, human and very smart. They also at the newest standard with all kind of pumps and meters. They can read out my cgm and the stuff are very friendly and what is most important, they know shit. They ARE at the newest standard and I love this team to be able to go to and feel like I am in really good hands.

UPDATED 7÷26÷14
She’s a keeper! Going back this Fall for a follow-​up. :)
My current endocrinologist is most excellent but no longer accepts my insurance.
After reading the few reviews I’ve found on Dr. Kirkeby, I was prompted to give this office one more chance.
I had a conversation with Shannon on the phone this morning regarding what I needed to do prior to coming in. Shannon kindly referred me to a primary care physician in the same building.
I will follow-​up this review after my first visit with Dr. Kirkeby to let Unilocalers! know about my first, in person experiences with this office and physician.

I can’t speak for the Dr. herself but the receptionist was extremely rude to me when I called to schedule a referral appointment. She laughed at me for calling so soon after my referral and then told me the doctor didn’t have availability until July. When I asked her for help in finding someone who could take me sooner, she said «No one is taking appointments for any sooner in the city» — weird, since I called another Endo and was able to get in in a week.
She may be a brilliant doctor but with a receptionist like that representing the face of your practice, you’re going to lose a lot of business.

I have been treated by Dr. Kirkeby for TYpe II Diabetes for about 3 years. She’s the best. Professional, emphatic, and quite on top of her profession are all terms that describe her. She is a great listener and responds to any concerns you have. Last but certainly not least is that she is a warm and very friendly person. She always seems glad to see me, and that combined with her other skills make her a perfect Doctor.
I’m also impressed by her staff and the up to date technology used by the office. It makes it really easy to email with any concerns and check on and keep track of test results. This is a truly modern office staffed by smart people with an old-​fashioned concern for their clients. Very refreshing!

I have just hung up from calling Dr. Kirkeby’s office. in 30 years living in S.F. and seeing medical professionals here, I have never had a conversation like I just had. I don’t know if Dr. Kirkeby is trying to ruin her practice or just has no idea what her receptionist is saying — but it was unbelievable. I called because I have hypothyroidism, I have just received my blood tests back giving me the stats, and my internist for the last 20+ years, who is at CPMC on Calif. suggested that I make an appointment with an endocrinologist — –and Dr. Kirkeby was one of the names he gave me. She is young and is accepting new patients. So – I phoned the office and asked to make an appointment. I was told no, I cannot make an appointment, until I fax my medical records for «review.» I said the name of the doctor who had referred me – couldn’t he send the records? No. Well — maybe. But Dr. Kirkeby is on vacaction until early August. Okay, so can we make an appt? No – because I’d have to send insurance info and other info, too. I said I had just been on the phone yesterday with the office of a doctor who is rgarded as one of the best in the country — and nothing like this was asked of me. Well, that’s the procedure. I said surely, if the first available appt is in August, I can make an appt now and then send the info later — we KNOW that I have hypothyroidism, I have the blood tests to prove it and so does my doctor — I KNOW I need to see an endocrinologist, not some other type of doctor. I don’t see why we can’t just make an appt? Well… her first opening is in September anyway. I thought you said August. Well, no, I’m looking. Nothing till Septemer. Okay — then we have plenty of time to review the records, no problem, let’s make the appointment. WEll — no, that’s just not how we do it, becaue if we made the appointment and then she reviewed your records we’d have to cancel it and… I finally just said «look, I was quite interested in seeing Dr. Kirkeby, but I have NEVER had a conversation like this with a doctor’s office in my entire life — I will make an appointment with someone else, thank you.» I am HOPING that, if that is, indeed, Dr. Kirkeby’s office policy, she rethinks it – and that if it isn’t, at the very least, she will hire a receptionist who is good at something other than throwing prospective patients face-​first into a cold stone wall!