Latch Tile

Latch tile is one of a kind you can find old tiles for Victorians in San Francisco that no one else carries and the latest styles as well. The staff and owner are always so helpful and courteous it’s always been a pleasure doing business for 40 years.
Latch Tile Faithful,
C De Losa

Love this place, they have a large collection of beautiful tiles. They are very knowledgeable and helpful. If you are a mosaic artist it’s a gold mine.

Not the prettiest store, but they have a great selection, great customer service, and are very friendly

I was looking for replacement tiles for my 12-​year old bathroom and the guy at Floorcraft sent me to Latch — he said if anyone could help me, Coral could. When I got there, she took one look at the tile and identified it by manufacturer and style and said it has been discontinued. Then she tried to help me find a close match — no luck. And then she helped me figure out another solution, ordered the tile for me, and recommended an installer.
The place certainly isn’t a fancy showroom. But I’ve yet to get service anything close to this at any high-​end store. Not rushed, no pressure, total personal attention regardless of how much money — if any — is in it for them. It feels like you’ve stepped into a small-​town business from the past … I loved it.

Great service and a solid selection of items to choose from. The prices are reasonable and they’re great at communicating when shipments arrive.

Loved it. Walked in 4 minutes after the store closed. Opened for me. 10 minutes later I was walking out with the tiles i wanted why the person who opened for me also helped me carry the tiles in my car. Got a great deal too. What nice people! I highly recommend!

Very nice people. I called looking for a basalt natural stone tile and the gentleman checked to see if they carried it. They did not but he asked me if I had tried Integrated Resources and even looked up the number to give me. I’ll definitely check back with them on other tile needs given how helpful and pleasant they were to deal with.

would never have found latch tile had i not checked on Unilocal.so much better than those pretentious tile places we tried first in san francisco. this is where the tilers go when they want something special or to match an older tile as in san fran victorians. we have a small bathroom but wanted something special. ended up with a fabulous porcelein stone tile we didn’t see anywhere else. the proprietors were super helpful, very kind and trustworthy. really great experience. wouldn’t go anywhere else.

Al was a huge help as I was shopping for tile to use for my living room fireplace. I was a total amateur with no prior knowledge. They offer the best selection — much better than Home Depot or Lowe’s — and experienced, hands-​on assistance. Keep in mind that most of the tile has to be ordered, but they have regular pick-​ups and often can get the tile within a couple days. Keep in mind they only accept cash or check.

We highly recommend this place. Coral and Al are super helpful, friendly, attentive, and knowledgeable. Prices are better than competitive — cheaper than the other places we checked out… and we checked them all! Coral and Al are doing it right. We now have a place for all of our tile needs from now on.

Their selection is great. Coral has been part of this family-​owned business for years and is a color genius. Al was a commercial tile guy for decades and knows material and installation inside and out. Both are knowledgeable, friendly, helpful and responsive. It’s everything you want in a tile shop.

Latch Tile feels like going home. KNBR Giants radio playing, carbon copy invoices, friendly and generous help. Coral has a great eye for color and gives helpful feedback. Al mentioned that Coral’s parents ran the shop before her so the place has been family owned and operated for 60 years. I can’t recommend highly enough!

Coral is the Empress of Tile! We brought in a photo of the look we wanted in our bathroom remodel: extra-​long vertical tiles on the walls in a charcoal grey, 12″ square tiles on the floor in a lighter, coordinated grey, and the tiny tiles for the shower. Not only did she absolutely nail the look, color, shape, and coordination of all the tiles, but she found them for us at a superb price. The bathroom is gorgeous, exactly what we’d hoped for, and we are ecstatic to have found a place where they so clearly care about helping their customers. Latch Tile is exceptional in every way. Tip-​top recommendation.

Super helpful. Coral — a total pleasure in person and on the phone. Great follow up and communication about our orders. And lower prices on the same tile I found at other less helpful stores which I guess just have higher mark-​ups. I was happy to hand over the money to them. In fact, I found Latch through Unilocal because I was really unhappy to hand my money over to a disorganized company in my neighborhood that literally relied on scribbling my name and phone number and a tile code on a giant piece of paper covered with scribbles of other names and numbers and tile codes to remind them to order my sample, which didn’t come for weeks and when it did, it was the wrong one. Basically, Latch Tile has been a noticeable bright spot during our renovation. We are about to add another bath and I’m happy to return to Latch.

Latch Tile is a throwback to «the good old days.» Best prices and exceptional customer service. Al and Coral are two of the nicest, most helpful people you could hope to deal with. Al helped us with multiple requests for tile samples. His expertise as a former tile setter is extremely helpful when questions arise. I’ve dealt with many people during the course of our extensive remodel — and no experience can come close to how we were treated at Latch Tile. Absolutely the best prices in the Bay Area and the most helpful customer service you could hope for.

I cannot recommend Coral and Al and this business enough. Just incredible. We are in the middle of a remodel of our kitchen and three bathrooms, and we needed a LOT of tile. My husband spent two long afternoons here, after having gone to every other tile business in SF, including Ann Sacks… they have everything you will find at the other stores — really — for ¹⁄₅ the price and FAR better customer service. They are truly incredible. Whatever you may want, I guarantee you they have it here or they know what it is and they’ll get it.
When I finally went with my husband to do the last look-​through and order, I called ahead and asked if they allow dogs. They said it was fine, so we took our little mini Italian greyhound. They were sweet to him, brought him a bowl of water, and gave him tons of attention. The next time we went back we noticed that they had a sign that said no pets please and we felt terrible, but that just goes to show how sweet they are.
We have bought all of our tile from here and will be back for the last phase of the project and we can’t stop raving about them. They are kind, will give you individual attention, and they are very creative with their ideas once they know what you like.
Truly, truly exceptional.

Coral and Al are just great. I started looking for tile at one of the big box stores. After a series of problems I called Latch kind of desperate since my contractor was starting soon and I had no tile. Latch couldn’t get the tile I needed either but Coral called around and found me a suitable alternate and also had it for me the next day. Al loaded it in to my truck without me even asking. Their prices are very fair and they are both super nice people. As others have said their «show room» isn’t flashy and modern but it doesn’t need to be. They have all the samples you need and really great customer service.

These guys are experts in matching vintage tile. Several people told us that it would be impossible to match our 1938 vintage bathroom tiles, especially the hexagon floor tiles.
Thankfully we ended up at Latch Tile and they knew exactly where to find what we needed. Some of it they actually had in stock, and other items they special ordered.
The entire process was stress free and lacking the usual condescendsion most supply places direct at home owners. Latch has exceptional customer service and gets my highest recommendation.

These guys were by far the most pleasurable people that I dealt with during my kitchen /​bath renovation.
Pre-​sale: yes the showroom was underwhelming at first glance, but once I started chatting with Al, dozens of boards flew out from all directions to explore all the possible design directions. I took two visits before I made a purchase and both Al and Carol were spectacular at their knowledge of everything they have. They also gave me /​ordered samples so I can see how everything looked in different time of the day.
Purchase: so simple. Some of the tiles I bought were special order, and Coral explained clearly to me exactly how it was going to work from wait time to expedited shipping. When I came in to pick up my order I had forgotten to bring my checkbook, and shockingly they let me take the tiles anyway so I can get my contractor started, and I went back a couple of days later with my checkbook to pay. No grief. Nada. Smiles. Al literally would see my car pulling up and already have my order brought out by the time I parked and got to the counter. These guys are amazing.
After sale: I had a great tile setter who practically didn’t break a single tile so in the end I was left with tons of overage tiles that were never needed. By the time I finally brought some of them back to return, I was over the 30 day limit, but instead of just saying no, Al just called the mfr and asked if they’ll take this batch back and then gave me the refund once those guys okayed it.
If only every supplier could be this knowledgeable, professional, and kind!

I only write Unilocal!reviews if I experience either exceptional or terrible service. Latch Tile was exceptional.
This is an excellent place to get tile! It really deserves the 5 stars. The prices were very good, but the most important thing was the wonderful customer service. From the time I walked in, Coral Romero and Al Alexander went through many different samples, trying to find the best match and price for what I wanted. They discussed all the pros and cons of installation. Even after I ordered only half the tiles I originally expected to buy, I was treated like royalty then, and when I came back to pick it up a day later. Class act.
Oh, FYI it’s cash or check only, no cards.
By the way, all the tile installers I contacted knew Latch Tile and bought their materials there too.
I’ll be sending my friends to Latch Tile.